Reviews of Armstrong Family Counseling (Psychologist)

Rj Stump

I spoke with Kimberly today and she was just absolutely fantastic !

Larry Gaiownik

Professional, courteous and understanding *****

K Hogarth

Everyone that works here is courteous and they try to help you find solutions to your everyday life problems in a way that is as positive as possible, and doesn't hurt other people involved. Insurance wise, unfortunately they are out of network with Tricare, but they are working on it, as I've been told. Comfortable enough setting when waiting for your meeting, and the rooms are set up to be quiet and serene when your sessions are going on to help instill a bit of calmness so you can focus on what your counselor brings up in your discussions.

Tara Braymer

Jamessa Hale has great customer service! Highly recommend!

John Luke

I'll have to say l wasn't for sure about going to Dr.Armstrong's office. But there is no regrets about it! It as been a awesome journey, working with Matt and is staff ( Jamie, Melody, Angie, and Lauren). What a incredible team! Thou this therapy is new, EEG was the best thing going for me. I look at PTSD now and say, what is PTSD. I'm no longer Survivor of life, I am living life and truly living in each moment! Thank you guys for all your help!

X Lake

Matt has been a game changer for me and my family. I was amazed to find that Matt not only was enthusiastic about the prospects of being able to help me and my family, he had an uncanny gift of discernment and understanding of deeply complex issues such as high level domestic violence and PTS, right from the first visit. I have tried to reach out in the past but couldn't find anyone that truly understood the very complex and multi-faceted issues we had been faced with. He not only understood the situations but immediately began to apply deeply helpful solutions. I'm happy to report that my life has taken the fast track to progress in a situation that seemed bleak. For the first time in my life, I no longer feel stuck in a catch22. It is rare to find a professional with Matt's ability to identify and recognize complex situations and treat them clinically, combined with his gift as a listening and caring talk therapist. I've already recommended Matt to many of my church, friends and family. I highly recommend Matt to anyone for marriage, family or private counseling. He has been the much needed catalyst that is turning my family's lives around. We've also had experience with Gabe and Amanda who are also deeply gifted in what they do and the approach they take. I complimented Matt on his ability to collect only the best therapists and he assured me this was not an accident. This place is a rare gem and I wish I had found them years ago. Due to the rapid rate of seeing results I feel like this is a great value for the money. I've wasted time and money on other counselors in the past and had felt grateful for getting such a tiny bit out of it. This is how it should be - and more than worth every penny.

Zack Edwards

As my wife likes to put it, Matt has "freakish insight", which might sound weird but he seems to understand my wife and I better than we could explain. His ideas were so spot on and helpful that my wife even referred another family member and she too is enjoying the time of self discovery in individual counseling.

Grant Sager

Michael French is our counselor. My wife and I have been working for several months now with Michael and he has been very helpful in our marriage counseling sessions. He has helped tremendously in getting our life together back on track. As a couple, he made us feel at ease with discussing our individual concerns and supplied us with work sheets, readings and helpful videos as activities between sessions These helped tremendously and opened up areas we both needed to work on. His scheduling has been very flexible. I would recommend Michael to anyone without any reservations.

Gurkaran Gulati

Gabe Fry was kind, listened, assessed and gave great advice to help with my personal struggles. They really took the time, adjusted to my schedule, cared and went above and beyond to discuss/advise on issues. They create an environment that's comfortable, friendly, non-judgmental, and understanding. Thanks guys!

Viktor Lafave

Went for the first time for Marriage counselling, and Ashley did an amazing job making us feel comfortable and able to discuss what we needed to with her. Definitely worth giving it a shot, especially if its your first time

Sandra Cox

I've been going to Matt now for almost 3 years doing counseling and neuro feed back. The counseling has been a game changer for me and my family. Matt has been a wonderful asset to my life and I look forward every week to my sessions because I'm getting the help that I need for myself which means that my family also benefits from it. Matt is so caring and compassionate and he is able to explain things to me in a way that i understand and can apply in my daily life. Starting counseling was and is one of the best decisions ive made.

John Fackrell

My son who does counseling and neurofeedback has been going to you for along time. You have for the most part been very patient with him and his inability to get anywhere on time. I do understand the frustration with late arrivals and cancellations because I work with scheduling and seeing patients also. We recently though have had several issues with communication. We show up for our scheduled appointment with Matt and they tell us Matt will no longer be seeing us he is limiting his cases. Okay but it would of been nice to know or at least be told so I could prepare my son who has a very hard time with change especially when it comes to a new therapist. We have seen Gabe a few times and I believe he tries to reach and help our son but not as good of a connection between the two. We then get an appointment scheduled with Matt again which you guys scheduled and we were very happy. When we show up for the appointment Gabe shows up and I asked about Matt and he says something about someone sick but he does tell me he is seeing Matt. When I pick him up after the appointment he was not with Matt but Gabe instead. We did an evaluation over 2 months ago to be able to get prior authorization to continue with couseling and neurofeedback. I have called several times and get the same response, that the insurance company has not returned their calls. I totally understand the frustration with insurance I work with them daily. I also know they have time limits that they have to respond back to you. I feel like we are just not a priority to you and haven't been for quiet a while. Maybe some of that is our fault if so I apologize.

Chelsea Page

Gabe Fry was respectful, and insightful. He helped me look at things from a different angle. And taught me techniques on how to deal with my anxieties and worries about life and all relationships. If you choose to do so, like I did, he will also use christian beliefs to help you when and where it is useful.

Chery Gaiownik

Great

Heather Ferguson

Great help!

Dani Ashley Singer

Matt is a compassionate therapist who provides excellent Couples therapy! He will also help you learn more about yourself and your spouse through deeply accurate and insightful Personality and Temperment tests. Contact him today on your road towards healing, self discovery, and empowerment in your relationships and personal life!

King Soccer Academy

Jamie was amazing.

The Nolands

My husband and I were in a car accident in February 2016, we didn't think it effected anything outside of the physical problems it caused, but it did. It ended up causing mental problems that Matt, since April, has made 100x better. Sometimes we have a problem, like last week, and we emailed him for a next day appointment and Jody (his assistant) texted me 20 minutes later and confirmed a next day appointment time with us. We can't say enough about Armstrong Family Counseling. We're forever indebted to him, and we couldn't say thank you enough.

Susan Lucas

Very professional. Flexible scheduling, and would recommend to everybody!

Kimberly Morris

Neurofeedback has really helped my family. Thank you Armstrong Family Counseling.

Anna Strickland

Gabe Fry is an amazing counselor who is able to ask intentional and intelligent questions. He really has helped my family as well as helping me understand myself and my husband.

Jessica Symons

Dena, our counselor, was phenomenal. She understood us, communicated well, and had great solutions for us. However, everything else was awful. We showed up to our first appointment and the elevators were all locked down for the night. We searched the building for half an hour trying to get to our appointment, worried that we were in the wrong place, and were finally let up by a janitor after wandering all over confused. No one had bothered to tell us they come down and get you because the doors lock after 6. We tried forever to get our payments set up and they kept getting the information wrong or forgetting that they took our information even after the counselor took a secure photo of my card. Once we showed up for an appointment, which I had confirmed the day before, and the counselor never showed up...so we wasted an hour sitting there. They texted an apology the next day and said they'd call, but never did. I had the hardest time getting a new one set up with them. When I finally got to reschedule I made the comment that we could set it up for a certain day because it was a holiday so we were both free all day, and they said that was great and made the appointment. Then they called back the next day and said they didn't realize it was a holiday and had to cancel our appointment...even though I had literally said it was when I was on the phone with them. I called to ask that they confirm that we didn't get charged for the appointment the counselor didn't show up to and the one they canceled and still haven't received verification. We tried to reach them so many different times, even during business hours, to help them figure out payments, schedule appointments, find out where Dena was, etc, and could almost never get a hold of anyone...what if we were a serious situation like many counseling related needs are?! Now that Dena has left, we will not go back. I'm sure they are great people, just not okay with the unprofessional, unreliable setup.

Becky Gorbett

Mr. Armstrong is truely concerned about families and individuals and how to make them stronger.

Caitlin Seeley

Jamie Hale is a godsend!! She has an answer for everything you can think of to ask! Love talking with her!! I highly recommend this company to anyone!!

Leah Beth

Dena is very easy to talk to. She has an encouraging spirit and a big heart. She always made me feel safe and comfortable, and she was able to give me excellent and helpful insight into various difficult life situations. I would recommend Dena to all my friends!

Jennifer Wright

All good things! Jamessa was very nice.

Nathan Hotujac

Gabe is the best. Easy to understand and easy to relate to. Highly recommend, you will not be disappointed!

slow Mo

Talked to Kimberly today and she was helpful

will c

Jamie Hale is the kindest and friendliest person there!