Reviews of PsychBC (Psychological and Behavioral Consultants) (Psychologist)

Angela Dawn

The staff are very down to earth and have exceeded my expectations. I moved from a state that had excellent mental health standards. I see both a Psychiatrist and a Therapist at the Springhurst location. The only thing I would say may needs improvement is the one receptionist can take a while to get appointments scheduled and checking people in. I think it’s the computer system. She is knowledgeable and friendly. I would recommend this practice to my own family and friends.

Melinda Gallagher

Compassionate and caring staff.

Steve Scholfield

They have a spiffy customer intake computer tablet. Unfortunately though, the person who answers the phone told me I would see a psychiatrist, which was untrue. Instead, I met a woman so concerned about her own license, that she stated she wouldn't prescribe me the medication I have been taking since 2004. This is funny, because I've been getting those meds from anyone with a prescription pad for over a decade, because its non-narcotic. I wasn't going all the way to Louisville, for something I can still get, 30 minutes closer to my house. I went to Louisville to try and take whatever psychological testing necessary, to figure out what's wrong with me, so I could get proper treatment. Obviously, this isn't the place for that. I don't know what this place is for.

Brook Anderson

Very polite, professional staff. Clean and relaxing office space.

Evelyn DeCuir

I'm a new patient. Had a rocky start but things have smoothed out quickly. Great to have another Adult with whom to safely talk about stresses and changes I'm facing.

Mike Dillonaire

Terrible terrible terrible. I waited 2 weeks for my appointment only to not have one. I couldn't find the office and when I called for directions (twice) I was directed to different people in different office not even in Louisville who have no idea where it is. When I finally found it I was stuck behind the woman in front of me for 10 minutes because the receptionist was so ungodly slow and ran her card multiple times after being declined over and over. Finally I get to the desk and the receptionist told me I might not be seen because my appointment was only 5 mins away from starting and she said there's 40mins worth of paperwork. (Wtf?) Then handed me a tablet to fill out forms on. I finished it in 10mins and went to the hand back the tablet. The woman was on her cell phone and I had to wait another 5 mins for her to get off the phone and then 5 more minutes for her to enter whatever into her computer before she even took my tablet back. Then she answers another phone call on her cell phone. Then she proceeds to tell me it's too late to get into my appointment and I have to reschedule, mind you there's still 35 minutes left of an hour appointment which could've been almost a full hour if the receptionist could do her job properly. Then she doesn't even reschedule me! She hands me a damn business card to call in and go through their phone system ! Unbelievable. Absolutely terrible service. The worst I have ever experienced at any doctor of any kind. Simply astonishing. DO NOT GO HERE THEY DO NOT CARE ABOUT THEIR PATIENTS! If customer service is that poor I can only imagine how the doctors are. Needless to say I will never be going back here and I suggest that you look elsewhere as well.

carmen k

What was the name of the person at the front desk? because I had a wonderful experience the young lady was just awesome to talk to I'm bad with names so I couldn't put hers in the review. If anybody knows please tell me so can send both of them a thank you card they were very awesome

Shamila Thomas

I would give it 5 stars but intake :( has to better