Reviews of Center For Family Guidance (Psychologist)

Joie A

Nice, clean environment. Ladies at the front are nice. My therapist is good at focusing on what I need to accomplish.

Shannon Coleman

I called and informed the front desk that my son would be out of medication within the next day or two. Our whole schedule has been messed up since his doctor cut hours severely. We are out of balance with our appointment dates and scripts. I was informed that they would tell the doctor that it was urgent. He had testing and needed the extra dose at school for the afternoon. 5 days later, I sent a follow-up e-mail to the doctor. She responded fairly quickly (april 24th) and said she did send a script for it, but for the wrong dosage. I responded to her that day and questioned it because I specifically told them which dosage I needed. April 26th, I sent a follow up to that e-mail due to no response. April 27th I sent another follow-up. April 30th, I sent yet another follow-up and here I am 5/1 with nothing. The doctor has not contacted me back since April 24th. My original request was on 4/19 by phone. My son has gone without medication for almost two week now.

Joanne Woloshin

Worst in the WORLD PERIOD!! They failed to remove a duplicate appointment then charged me $110.00 missed appointment. They are rude, nasty verbally abusive GROSSLY UNPROFESSIONAL . I wonder if they do not read their reviews. I can relate to every negative thing written about them. They are the worst and today I was verbally berated by their employee ASHLEY YES I NAMED YOU. Angry because they put me and my Dr on hold at least 6 times and never comes back on the phone, and I asked not to be put onhold. OMG If you think you have problems...GO THIS GOD AWFUL PLACE ...THEN YOU WILL HAVE SERIOUS PROBLEMS FOR CERTAIN. I HAVE NEVER KNOWN ANYONE WHO SAID ANYTHING BUT BAD ABOUT THIS PLACE.

Doris Reese

I have also waited an hr for a 4 min. visit. worst than that. I am now waiting. over 5 months. for a Doctor. to see me. What is wrong with our mental health.

Shelly Torbett

The first person we saw here back in 2014/15 was not helpful for our family with almost always ya uhhuh responses to my questions. The reason I’m giving 5 stars is because my sons current psychologist is absolutely amazing. Her name is Nora. She has helped with so many issue with my son. She listens and provides constructive support and ideas for dealing with issues. We couldn’t ask for any one better!

Italian Love Cake

It's ridiculous that I have to pay $110 for missing an appointment. They don't call you to remind you of the appointment or anything. They call you the moment you miss your appointment with the doctor, claiming that their time is valuable. Every single appointment I had with my psychiatrist is just me sitting down on a couch for 10 minutes saying everything's the same (my meds have been consistent for almost six years), and waiting to get my prescriptions. That's not worth $110. I'm going somewhere that doesn't think of me as a customer from now on.

Kelly Jones

Once you have a psychiatrists, appointments are usually easy to get if you've seen the doctor before. However, it's a 2-3 month wait to see a different psychiatrist if you want to switch. But forget about your appointment times the day of. I've waited over an hour just to see the doctor for about 5 minutes. The doctor I see always asks me what my name is and I've had multiple situations where he's written my perscription wrong and I can't get it filled. This place is awful, but sadly it's one of the few psychatrist offices in the area that take insurance so... go elsewhere if you can afford it. This place is awful.

Christian Scheifele

If I could give zero stars I would. I just had to have the Marlton NJ Police call to get someone to get back to me after calling every single day for 7 straight days. If you think you have mental health issues now, you can be sure the center for family guidance will make them worse.

Captain Kirk

Good doctor's, bad Administrative Assistants. Administrative Assistants don't even get Fax machines. Even the doctors there call me by phone, because the Administrative Assistants are so awful. The doctors there don't rip you off, and give you refills, without forcing you to visit there every month.

Kate

Dr Spector is the best ! He treats you like family . The staff is always so friendly also !

Michael Mcmullen

I've been going here for a few years and it's not as bad as people are saying. The front desk staff are always very friendly and helpful. When it comes to the therapist and doctors, some are great and others aren't so great. Most of the bad reviews are about staff that is no longer there. My therapists and doctors have been nothing but helpful, to say the least. If you go here and you don't like your therapist, just switch to a different one. Not everybody is going to have an awesome therapist on the first try. You have to find the right one for you. So all in all, I highly recommend Center for Family Guidance.

Ian Klukoff

The doctors here are uneducated frauds. I've gone here for almost 8 years, and my psychiatrist has done nothing more than make me take a medication that doesn't even work. My therapist was even worse. He was unprofessional, clearly drunk on multiple occasions, and didn't care at all about what he was supposed to be helping me with. They don't even take insurance. I'm surprised this place hasn't been shut down, or even sued yet.

Peter Gambino

FOR THE LOVE OF GOD DO NOT GO TO THIS PLACE!!!! I went there for help with an anxiety disorder (panic attacks) and the nurse practitioner Lauren took me off of the medication that I was taking for three years and working perfectly fine and put me on pain medication. She told me that it would help and I was excited to be able to get off of what I was on. After taking the medication for three days I felt so dizzy and lightheaded I had to call off of work. I then called and asked for her and after four days I had enough so I called back and was actually kind of rude considering the fact that they are there to help us and I felt like I was abandoned. Bottom line to this story is she never called me back somebody else did from the office and told me that this place was not gonna work for me and Told me to go somewhere else. What kind of place do you go to for help and then when they prescribe you something that doesn’t agree with you tells you to go somewhere else? Please and I repeat please do not go to this place Because they will not be the type of place to monitor you to see how you’re doing on the medication.

Laura Whiteman

Horrible expletive at this office. They are out to make money and not help patients. We will absolutely be switching providers for our son. Took over 2 weeks to get a refill on a prescription. Horrible attitudes by the staff. Adding charges on account for 'no show' appointments which were actually canceled. Will be reporting this office to higher levels of medical management.

denise m

When you are desperate to find a psychiatrist to help your child, this is NOT the place to go. Our doctor didn't read one word of the long packet my son had to fill out before the appointment, we waited over 30 minutes to see the doctor and then my son told me while he was trying to explain his symptoms to the doctor, he was constantly interrupted by the doctor's "history test", and was then told, "I'm going to give you what I give all my patients!" One medication for everyone?! I wish I had read the reviews first, would not have wasted our time and money.

Danielle D

BEWARE THIS OFFICE CHARGERS $110 FOR A MISSED APPOINTMENT. WE WILL NOT BE RETURNING.

charles caruso

I have gotten excellent service from all staff at CFG

Allan Diamond

Rather unprofessional having family members behind the counter, as well as a distraction. Making change is a process which makes one feel paying in cash is wrong. Then when a therapist wants to see you there's nothing available for weeks after the suggested date by the therapist. I'm finding the definition of "a little behin" is over a half hour wait, time of which could have been spent at work. There's a lot of kinks to work out. Most of the front desk ladies are nice though.

Francis Albano Jr

First and foremost, my therapist and doctor are fantastic. This review is directed toward there billing for missed appointments. They charged me for an appointment that I missed, although they have cancelled several of mine with barely any notice. It’s amzaing that they are more concerned about getting there money than treating the patient.

phuong kim

As a pharmacist trying to get through with the doctor to verify a severe interaction between two medicines for a patient and no one ever responded. Phone number on the prescription doesn't even work. Had to Google the place and operator kept transferring to other lines.

Gina Ziegler

This is the most arrogant and unprofessional group of Doctors I have ever met. This is the 2nd attempt at giving this office a chance. Sure enough, some things never change. First the doctor (Dr Barb) cancels her appointment with no other doctor willing to see my minor child who needs a refill of his medicine. The office finally agrees to write the script but I had to wait over an 1 hr for them to come out and tell me to come back tomorrow. The cancelled appointment gets rescheduled, but they're just so busy they can't see my child for 3.5 weeks. We go to the appointment, and the doctor takes your money first, then proceeds with the appointment. Within minutes of the appointment, she tells us, oh by the way, I don't have my prescription pad with me so come to the office in 3 - 4 days I'll try to have your script ready then. In the meantime, my son is without his medication. So Dr Barb tells us, you seem unhappy about it, so maybe you should see a different provider. Now my minor child is without medication and care. They don't care about the patient, just your payment. This is the 2nd time I stopped going to this office after only 2 appointments. This office is for anyone who will coward to the doctors! Otherwise, find a small office that really cares about your care, not their big mortgage payments.

Anita Campana

This place is a waste of time and money and they don't care about patients, only money. The drug prescribing glazed over zombie named Lisa was disconnected and uninformative. She didn't inform me that my daughter had stopped taking meds 2 weeks prior, she became sick and had a breakdown and I had no idea why. There were money issues as well and hard to find a consistent therapist. I know other's who had horrible issues there as well. It's like an assembly line. They don't care.

Eunice Allen

The entire staff is Caring and professional and understanding at all times.My therapist is so awesome I truly love and appreciate her and I have came along way because of her.

Dave Polis

Intake department returns my call 3 days later. The woman says "how can we help you, you called US". Rather rudely. Well.... I called the INTAKE DEPT. I'm clearly looking for a first appointment!? They also advertise that they take Aetna.... but they don't advertise that they DO NOT take medicaid. I was a patient here about 10 years ago and my NP was great but the rest of the office was always rude and unprofessional. When she retired I went to another clinic... thought I'd try them again but apparently nothing has changed. Go somewhere else.

Khadijah Bailey

Absolutely the worst experience I have had yet with therapy. My specific therapist was egotistical and very abrasive. I had to hear multiple times about her three masters degrees and how many patients she sees a day etc. I highly do not recommend Lynette especially if you have any sort of depressive disorder she will only trigger you with her mannerism. For instance she aggressively asked me "why did you try and kill yourself" which I have never done in my life but had she taken her time to talk to me she would have known that. If you are considering coming here I recommend you think twice.

Veronica Apoldo

This place is more concerned with payment that your welfare. Missed appointment fees are riduculous. A single working mother of three, I have enough trouble already trying to juggle my work schedule and my kids appointment schedules. I miss an apointment and Im crucified with 110.00 bill. And my time with the dr is about 10 minutes. Not worth it. I recall being on time for an appointment and the Dr never coming out and I sat there for almost an hour. Should have charged them for my time... Im going to have to go elsewhere, I cant take stress of missed appointment billings. There are plenty of other places that will treat you like a patient, not a customer. Go elsewhere.

CookieCoolio

NEVER GO HERE PLEASE

Amy wise

I'm shocked by the negative reviews. I've been a patient since early 2014, when I developed an anxiety disorder while my son had leukemia. They have helped me so much! My psychiatrist retired recently, but I'm still seeing a nice, helpful therapist. The treatment I received helped me stop vomiting and fainting at my son's appointments so I was able to focus completely on him. I don't know what I would have done without CFG.