Reviews of New York Psychotherapy and Counseling Center (Psychologist)

soblaze2 b

This therapy center has horrible service and the staff treats you horrible .They take on too many cases for the amount of therapist they have avialable. They are very unhelpful .

China Blue

If ur ever referred here I strongly recommend u run I had 2 visits n never actually saw a doc My 1st visit was initial intake n my 2nd was for final intake My 1st visit went smooth in half an hr the caseworker called me took my info n that was that The 2nd visit on the other hand was a 2 hr wait n I saw no one While waiting 2 women broke out into a fight over a seat when there's well over 50 seats there n at least 20 were empty Shortly after security broke that up someone else attempted to fight wit reception Mean while kids of all ages r running around like it's a park n no one's saying anything This is suppose to be a mental health facility ha so u can imagine 2 hrs of that was enough for me I won't be going back there ever again

Kat Unique

The therapist is missunstanding and not trusted.

Joseph Fernandez

I go here and Adam is the worst person. I the meetings on a normal day take like 5 mins to 10 at max. Besides that he will spend 25 mins up in his office. I justed really want to go home half the time.

Ivette Salinas

Gets to crowded

RiRi Amethyst

I stopped going here for over a year now, but when I was, I thought I was good hands and that my therapist would really help me. This place is pretty big but the staff is awful, they don't know how to settle or treat patents waiting forever in line. The short time wasted on waiting for the therapist is no way comparable to how much you wait in line. Besides that I'm glad I never waited long to see my therapist, or at least that’s what I thought. The therapist I had was ok at first, he was very kind and made me feel comfortable during my session with him, until I started noticing how he always had me take the stairs instead of the elevator or how he never asked which one I wanted to take. After my appointment as I’m in emotional distress I take the elevator to relive some of that stress and leave quicker. I see my relatively small bodied doctor on the same elevator, he sees me in distress and processed to tell me we'll talk about it more on our next appointment, I'm literally like wow aren’t you a doctor? Where’s the compassion? It didn't take me long to figure out my actual therapist was judging me based on my weight, which made me feel even worst because I came here thinking I’d be free of all judgment, your my therapist not dietitian, you’re supposed to help me in my mental health so I can go on in my life to do productive things. The bastard never even practice what he preached as he never toke the stair himself and only did when he was in session with me, opening up my about my illness is very stressful and I had no intentions of mixing it up with exercise/weight loss as I’m already suffering from poor body image you ass! I believe the worst part is that he never asked me the patient, what I physical wanted to do but still passes judgment, the second worst part is that my therapist is openly gay, while not a problem I find it ironic he passes judgment on what “I” should be doing with “my body”. After that I quick going, because I’m quite traumatized I’ll be judged again or receive a new therapist that’s worst or dumber than the ones I had before (not my therapist that was unhelpful) The mental health in the bronxs blows .

Kayla Kristine

Terrible. The recipionsit are either rude or slow, its crowded no matter what time you go, and security sits off in the corner on their phone. I couldn't even make it through intake, based off my husband's experience, the therapist are young minded and barely know what they're doing.

Felicia MS Versity

Deplorable customer service from Managerial to Clinical team

Carla Ruiz

My daughter has her therapist and I really like the way she is improving. I don't have any complaints to make in regards the clinic so far.

Cari Delgado

This Place is Horrible!!

Magaly Ortiz

Even though it may get crowded. Everyone gets called fast. I have waited the most 30 minutes to be seen on a very busy day. The staff has been very polite and professional. My therapist is great so far overall great experience

Vee Marie Vargas

My sons therapist is great and always working on new techniques with my son and us as a family He has matured so much and my son wouldn’t know what to do with out him ... As for the rest of the staff as security why are they even there? The receptionist are all very rude well not all of them 8 out 10 are and act like they don’t even want to be there ...

Barbara bell

I definitely like the therapist.. The workers.. Yes it very crowd but only wen u go for an intake ut might take a while to be seen.. But ur appointment is on time

Stephanie Wesley

I have no real complaints about this place.I love my therapist and psychiatrist for being patient with me & helping me improve myself. A long the way I have met really nice ppl and we all became friends.

Dylan Jackson

I love this place

bishass negustrynaplay

Ok the place is always crowded. No matter what time u get there usually by 10 and it just gets packed by 3 the staff I felt didn't really help me for my problems when I asked if I can get something to help me sleep because I'm a insomniac. I had to wait a month to talk to the doctor. I'm like I'm suffering now so I stiffed it out til I saw him and got the meds. Now I decided to not go there anymore because I feel that it wasn't working for me especially when I don't really got anything to say or complain after the first session good thing I left

Lisa ziur

This center it's okay after I spoke to the lady inside she did not want to take me because of my zip code is from Brooklyn she told me to go to the nearest of my zip code and i told her i don't want to go to the nearest because i will like to travel to another borough for better service and care.

Purple Passion

Thank you for stopping my transportation for almost 3 months so that I could see no Doctor at all. Thank you for not correcting your mistake. Thank you for telling me I have an appointment and rescheduling me without telling me. Thank you for not giving me my anxiety and depression medication while I'm feeling like a powder keg and undertreating my mental illness. You have been so helpful that I'm all filled up. I closed my case so another patient can enjoy your mistreatment.

Sashire Wint

Terrible service. Therapist is always late or canceling appointments. Not professional at all.

Missdeeinspired

I just think that the staff in the front should have separate lines one for check in and check out and people get arrogated

Jose Vargas

Is very bad place; they always changing staff, they are not well trained. You call they do not answer and when they do, they live you in hold for a long time or hang your call. I'm speaking from my four years of experience. I left and I'm glad I did the spot I'm now is 1,000 percent better... research first before get in there. Good luck...

Loray Child Of God.

I Don't Have Direct Contact, I've Been Out Of Therapy For Over An Month Now .... Pretty Much Not Organized And Money Being Wasted And Not Enough Help/Support or Concern.

Maria Rodriguez

I'm giving this place one star for the one person that did help me, the psychiatrist. Everyone else that works there have no clue how to treat the patients, have no regards for their patients and lack emotional empathy for the patients that go there. My experience was a not so pleasant one needless to say. The therapist i got i tried for a couple of months to see if i got anything good out of my sessions. But i got a more out of speaking to my best friend, I would say that she was a as deep as my five gallon fish tank. And if you ever have any complaints you are treated as if you are wrong and they are right because the person has a mental health is crazy. At least that is how i felt and what i saw while coming people here are treated like with such prejudice, that it saddens me. And this place is for children as well, i wouldn't even bring my child to my appointments let alone treat his health there. Not because of the population that it serves, but because of the way the population is treated. I seldom write reviews but i felt i needed to with this place because this place is suppose to be "helping" a very sensitive population, people with mental health issues and they are people too and should be treated as such. And if any administration staff monitors these reviews kindly check the emails to the administrative office and respond to them. Instead of worrying about new patients reading this take care of your existing patients, before you lose them like you lost me, and the friend that told me about this place.

Jessica Ortiz

This place is very unprofessional. I have been calling for while to get my 7 yr old son reinstated because i felt the therapist that my son had wasnt doing much to help him. I was suppose to get called and all they do is give me the same excuse as to why I cant get through to anyone. When I called the first time regarding the issue it was never inputted into the data base so by the time I actually spoke with the supervisor which was more then one of them and nothing was done. They told me it was now over capacity and they probably wont reinstate him because they are saving it for new clients yet now my son who was already a patient once wont get services. This place is very unprofessional and unorganized.

Nelida Aguilar

Therapists and doctors are very helpful. I am very happy with the services provided and they have helped me and my children alot. I am so happy I found NYPCC.

Joy

(Translated by Google) For me very good (Original) Para mi muy bueno

Caryl Young

Im having a hard time here. I was told they have never provided an emotional support animal to anyone before. I got a feeling the therapist may have lied to me and made up some Bull$#~! to tell me just to cover up the fact that the staff and management is absolutely crazy, unprofessional, incompetent and useless. I don’t do well with lies. I might just be done with them by tomorrow.

Kci Rosado

I myself work within this specific field. And i must tell you that if you want quality, person centered pysch treatment DO NOT COME HERE. My 6 yr old went here for 2 intake sessions before they stated there was an issue with his medicaid (which there was not they were just billing improperly) and they waited until the day of his 1st therapy appointment to have his therapist tell me this and them try amd convince me to change to another insurance they accept ( which is illegal). Spoke to a very patient woman about it and she stated he would be able to see a therapist the day of because of the billing errors, which i appreciated greatly. That was at 11:30. By 12 my son still had not seen anyone and they were in their administrators office ans basically were " unsure" if my son was able to see a therapist because of the billing. I tried to speak with administration as i was highly frustrated about them not being patient centered in such a sensitive field on healthcare which he took no care in and walked away as i was trying to speak to him ( he was definitely not a trained nurse, social worker, doctor etc ). Point blank they care about their billing amd claims before yoir beloved children. And they will not be helpful or professional to your needs. Please do your research and see their reviews before any thing. State and OPPWD was called on them as well for neglience in care.

Raymond Pagan

No place is perfect ,but by far this place is the closest that I have experience to perfection ,where I have found a home away from home . Thank You for all the help ...