Reviews of Valley Sleep Center (Psychologist)

6320 W Union Hills Dr B1000, Glendale, AZ 85308, United States

Average Rating:

DESCRIPTION

Here we offer you all the opinions of real people like you who are using the services of Valley Sleep Center (Psychologist) in the area close to the state of Arizona.

At present the business gets a score of 4.6 stars over 5 and the score was based on 300 reviews.

You may have noticed that it has an average rating is almost the best one, and it's founded on a large number of scores, so we may think that the assessment is quite faithful. If many people have bothered to give their score when they've done well with the business, is that it works.

As you know, we do not usually stop to put tatings when these are positive and we usually do it only if we have had a problem or incidence...

This Psychologist is classified in the category of Sleep clinic.

Where is Valley Sleep Center?

REVIEWS OF Valley Sleep Center IN Arizona

Michael Gladden

The staff was very professional the rooms were comfortable.

Monica Walsh

Haven’t had the sleep study done yet.... just the consultation. Only complaint I have is that they told me over the phone that the consultation was going to be $100 and then when I got there it turned out the follow-up is $95 and the consultation is $185. I have Aetna and Aetna told me the nurse practitioner I saw isn’t in their network but the clinic itself is. I’m just hoping that they when they bill it gets billed in network since the receptionist kept assuring me they are in network.

James Carriger

The technician was very friendly and they got me hooked up right away and I do appreciate that but I did not realize how difficult it would be to get in a somewhat normal sleep position and they woke me up very quickly after I fell asleep and told me I needed to put on some masks it was very difficult to test masks when you're startled and woken up the masks I just feel that they should have planned the time to wake me up instead of it being a random thing and explain that to me were very difficult to deal with and brought me a lot of anxiety it's not anyone's fault I guess but I think I need a different solution to my apneas

Diane Meyer

The people there were not quite sure why I was there and the explanation of what they understood made no sense. This was the 3 or 4 sleep study I have been in and I don't remember having to go through what I did this time. I had to be there at 8:30 but it was 10:00 until I got hooked up and then I got told I had to go two hours before they could see if I qualified for a CPAP...I already use a CPAP. So it was midnight till I was able to use a CPAP and was woken up at 5:15AM, which that wake up time is normal. I must say the facility was very nice, the room exceeded a lot of hotel rooms and the bathrooms were beautiful.

Jannie Bajoie

Dr Martina was very personal and very professional as well as the whole staff.

kenneth Clouther

Helpful & knowledgeable staff Clean environment Easy appointments

Stanley M Kilber

Very Fine Sleep Institution, Highly Recommend. I have found all of your staff, Rachel R, Andrew N, Julie B and Dr Martinez to be exceptionally friendly, helpfull and very knowledgeable in there job. They always followup with all studies plus info I need and they always accomplished there goals for me. It has been a pleasure working with Valley Sleep Center. Stan Kilber

Tammy Kinney

All of the staff at the Glendale location were very friendly and welcoming. Dr. Martinez, answered all my questions and concerns. Great Job!

Evelyn Shaw

Omar Thomas

Dr.Martinez an staff are very professional. Thank you

Eunice Henderson

Great location. Friendly staff. Sleep Specialist was attentive and knowledgeable. I highly recommend.

Chad Comer

Very prepared! From the moment I stepped foot in the office, the staff was knowledgeable and courteous, answering every question I had and some I didn’t know I had. 5 stars isn’t enough!

barbara zimpleman

they are very helpful and informative. my questions were fully answered.

Don Dun

Employees are great! Courteous and very knowledgeable. The technician is polite and very knowledgeable. He explained everything clearly. The room was clean and odor free. The bed was to soft. The pillows to hard. Take a bottle of water with you. Yes I would recommend Valley Sleep Center to relatives and friends.

Thomas Lilla

Got put on hold for over 15 minutes and then the person said the would transfer me, but hung up. Called again and was put on hold for another 10 minutes. All I wanted was more information on the sleep study and Inspire.

Jacob Frantz

Everyone here very nice. Dr. Martinez was knowledgeable and helpful.

Bob Malek

Professional, on time , and follow up all wonderful.

Amy Schor

Dr. Martinez is the best. I’ve coming to Valley Sleep Center for over 15 years. She isn’t just concerned about putting you on meds and then coming in for follow up visits and just telling her how you are doing on them. This is only one of the question’s she’s concerned about. I know she isn’t a therapist, but that she genuinely cares about you! How are you sleeping? Do you feel energized and alert, when waking? How’s your appetite? The next set have to do you, as a person. How are things going, in your home life? Your relationship area of your life? Professional life? How do you feel about you? This set of questions have to basically be answered on an anxiety scale, feeling good or bad about different aspects of your life scale, and then you as a person (your sleep patterns, your feelings about you, your day to day activities, your life as a mother/father, boy/girl friend, husband/wife, employee/employer). If you are having issues, she let’s you tell her specific details and some ideas of what you can do, especially when you’re not doing well in one of the personal life details! How awesome! Someone “normal” that can give you some insight into how you can deal with them in a good way/or bad way (hopefully the later isn’t the problem). Dr. Martinez, “Thank for being the best doctor, caring about every aspect of my life, keeping involved with me (asking me how a situation changed since your last visit). Making me feel comfortable and relaxed at my appointments and I know that I can discuss anything with you and your truly concerned! AND lastly for being my best friend and never judging me! I love you!”

DAVID & EVA BOTAMER

I went to the one at Arrowhead first off they are overpriced sure. The help / doctors are very misinformed. I would not recommend using this place. Don't waste your time like I did.

Ken Pesho

30 years of using a CPAP machine and many doctors later, Valley Sleep Center and Dr. Martinez are the BEST! Friendly, efficient, great atmosphere but most of all caring. I'd recommend them to anyone!

Lisa springer

We have had the best experience with Valley Sleep Centers. Bonnie, the RT, is absolutely amazing at empowering patients to work WITH the CPAP at their comfort level. We have been to the arrowhead and chandler locations and every person we have encountered has been so warm, concerned and informative. Thank you so much for giving me my husband back.

Meg T

Excellent care, engaged staff from door to door. Provider solved my sleep problem with which I struggled for 5 years at a different practice. This practice lives in the real world and is about solutions not racking up visits. I wish there were 10 stars to give. They changed my life!

Jorge Luquin

The service in that place is less than bad. I have been waiting for more than 15 days to get my C-pap and no one has contacted me. People are nice but have no idea on what they are doing, zero follow up and to be honest nice does not solve any of my problems. I am done calling and being transferred from extension to extension without anyone taking care or even being informed on whats going on.

Steven Rhodes

Dr. Martinez is nice and seems quite knowledgeable. The sleep study rooms are nice, mine had an adjustable need. Private bathroom, nice and clean. The front staff does not understand "urgent" nor do they understand "stat". Dr Martinez was clear in her orders but that does not mean anything to the rest. The staff is quick to offer empathetic apologies that don't resolve issues.

ANTHONY FLORES

Friendly staff my technician was Wonderful

George Martin

Thank you Andrew taking the time to explaining to me.

Christine Welch

Dr. Martinez has been wonderful! She has stuck with me ,helping me to find just the right treatment.

Jessie Collins

Staff was pleasant and friendly.

Elaine Nichols

Every one at the sleep center are very friendly and help full. Their appointments are on time. It is very easy to get an appointment.

Accurate Translator, llc

Very pleased with all aspects. The actual sleep study was done in a nice and comfortable room with friendly and kind staff. Doctor Martinez who reviewed the information was kind, and took the time to educate me on the numbers from reports and goals that needed to be met. Also, there is follow up to make sure you are meeting those goals. Lastly, the office staff is great, efficient and responsive and having the patient portal online allows the patient to take charge over ones own health too. Compared to my last sleep study done by another company who simply wrote a prescription for a machine with zero follow up, Valley Sleep Center is a world apart.

Heather Crittenden

Fantastic staff, made me feel comfortable, and were very considerate of my needs!

Sherryjo Linder

The people friendly but professional.The person who helped me, I can not remember if she was a nurse practitioner or a physician assistant but she was very knowledgeable and personable as well as helpful. I will enjoy dealing with these again in one years time.

Glenda Flowers

Great experience. At home study. Equipment didon't interfere with sleep. Which surprised me

Carol Caples

I have had nothing but good things to say about Valley Sleep Center on Union Hills. Dr Martinez is wonderful to work with. The Surrounding area is pleasant and comforting

Paula T.

You only see a nurse practitioner . Staff is not very friendly. Report to your physician is signed by a doctor you hsve not seen. Not who you saw. Billed under a doctor no the person you seen. Billing statements come with no phone number, are not accurate so be careful, i match ststement to explanation of benefits from insurance payment to there billing statements. Before i would pay there so call balance.

Aleksandra Kolosowsky

Staff was extremely nice, very polite. The comfort level, however, was somewhat questionable. Pillows are super uncomfortable, so bring your own. When AC was on, it was very cold, and when it's off, the air smell was very weird. I could not sleep for the most part of the night, and when I finally fell asleep, the quality of sleep was awful, so not sure how one can give medical recommendations on conditions like that.

Shaughn Hirz

Great service! The doctors are so helpful, and they are knowledgeable of sleep disorders and how to treat them. They have been the only sleep clinic to actually help me and properly treat my sleep disorder.

Bill Gonyea

Great experience. Met with the doctor for initial visit. Came back to get quick instructions on take home sleep study kit (could we have done this on the initial visit to save a trip?). Next morning returned the kit, and within a week had the results. Not only do I recommend Valley Sleep Center, I am now urging my wife to go there.

Doug Luoma

I had a very professional experience. Thank you Tony, Fernando and Kaileee.

beefstew327

The Lady Doctor was awesome, her assistance at the computer could have used a breath mint. However the place was awesome. The interior was very nicely done but the chairs were kinda hard to sit in. Once again I would have gave 5 stars but the breath mint could have been used so only 4 stars.

Lee Meili

One of the worst experiences I have ever had at a medical facility. The front staff were nice people and had their hands tied. My nurse practitioner told me that they work with Lincare to set up my CPAP machine and provide the CPAP hose and breathing masks. The nurse told me Lincare would be getting ahold of me the next day. Well the next day came and went without any communication. On Friday I called Lincare because the people at Valley Sleep Clinic couldn’t seem to get my order over to Lincare to process. My question to them was why as a consumer am I paying for a service to then do their work? Well, I called Lincare and they didn’t have all the information from Valley Sleep Center and were unable to have my order processed. I then had to manage the situation by calling Valley Sleep Center back to inform them of needed forms they didn’t send. This went on and on and after awhile I became frustrated. I asked to be called back for updates but no one ever did as they promised to do. A manager wouldn’t even call me back. It’s been over 1 week now and no one has reached out to help me regarding my medical condition failing to provide me with medical help. This place is a complete disaster and if you like managing your health care this place is for you because most of the employees at Valley Sleep Center or Lincare don’t have a clue or could care less. I am doing what is necessary to make a formal complaint regarding the 2 health care facilities. This is not the type of service people expect when you are charged for services. This is the first review I have ever done and Valley Sleep Center and Lincare need to be avoided!

Robin Wilvers

I slept through the night for the first time in Years!! Thank you Dr. Martinez!

STEPHANIE R

They made the sleep study as pleasant as humanly possible. I had a private room similar to a hotel room with a tv and comfortable bed along with a private bathroom. You can even take a shower if you like. I was made to feel comfortable immediately by the tech (Antonio) and he eased my fears upon arrival. I couldn’t believe it when he woke me in the morning and it was time to go home. My initial meeting with Samantha (PA) was very informative and she answered all my questions without any hesitation. Dr Martinez gave me my results and she couldn’t be kinder or more personable as well as knowledgeable.

Dolly Blanton

Waylon Holderman

This is the most money hungry doctors office i have ever been to. Don't waste your time or money. They want payment in full before they will even talk with you. Take your business elsewhere!!!

FaithTravelers

Staff is friendly and informative. Waiting room, sleep area and offices clean. Dr. Martinez wonderful. She's patient and takes time to answer questions and explain the reports. Very personable.

trent shipley

Very pleasant, professional, and well appointed. Dr Martinez is great.

Jerry Warren

I was pleased with how my questions were answered.

Nunya Business

Nice and Clean...

Anne Leake

They did a great job for my sleep apnea.

Erica Flores

The staff was very accommodating, and helpful in making the experience as painless as possible. I would go back and recommend my friends and family.

Rich S

ABSOLUTELY EXCELLENT!! All pre-appointment personnel were knowledgeable and friendly. My appointment was scheduled quickly, like the next day. At the Glendale location, check in went very well and the appointment was right on time, a rare occurrence these days. Dr. Martinez and Anthony were wonderful - professional, knowledgeable and caring. I highly recommend Valley Sleep Center.

Chester Wright Jr

Great place! Staff is very courteous and professional and the rooms are very nice too!

Gina Greene

Staff was awesome. Would recommend to anyone going thru a sleep study. Staff is knowledgeable and nice. Answered ALL of my questions and explained everything they were doing..

Warren Slosky

Very polite and informative

Steven Lambert

Nice friendly service. Helped with CPAP machine needs. Good communication.

Deborah Taylor

I had to go twice for testing. The first time I could not fall asleep. The 2nd time I went in I had Yusuf as my sleep technician. He was friendly, professional, and accommodating. I slept better the 2nd time around. Dr. Martinez is very good at explaining everything in detail and has great bed side manner with a good sense of humor. All of the employees are really friendly and professional. Over all I had a great experience at Valley Sleep Center and would recommend anyone to go there to be tested Valley Sleep Center is a 5 star facility.

CarrieAnne Gould

It was quite comfortable to wear.

Joe Sanchez

Was awesome experience and professional. Made you feel very comfortable and safe and respectful.

Karen Latour

Services and staff are great. Only problem is trying to contact the staff directly at the location you deal with. Had to ask receptionist question concerning my visit the Monday before and they wouldn't connect me directly. The person taking my call asked her the question. This was frustrating, to have my question go through a 3rd person. Otherwise I am happy with Valley Sleep Center.

SGT CHIEF

Very professional and attention to detail. Sleep staff was excellent and made me feel comfortable and at home! Would highly recommend this establishment for any sleep related issues!

Carl Fender

Prompt efficient and professional

Russ Cannizzaro

They claimed they double booked me and moved my appointment back another week. I have been going to this sleep center for years and when I was there two weeks ago they claimed they had no records for me. We now have an appointment with our Doctor to ask him to recommend another clinic.

steve turk

It was comfortable no issues would recommend.

Debra White

I really appreciate getting my information in easily understandable terms. They have been such a great help. I feel so much better and sleep 7.5 hours, on average. I used to sleep 3 hours, at most. I love this CPAP machine.

Vmocca Flores

Very dissatisfied with the lack of communication upon completion of sleep study. Just hand me a form with instructions and send me on my way. I would have appreciated a debrief of next step.

Carol Schaupner

The facility is nice for overnight studies. The staff was very nice and helpful. The Doctors are terrific and gave me so much information and helped me get started on CPAP. Good follow up too.

Larry Correia

Everyone at Valley Sleep Center was friendly and professional. I had an excellent result from my sleep study analysis and have now been using my CPAP for two weeks successfully. I expect the results from the CPAP to continue improving. I have also stopped snoring thanks to the CPAP, which is good news for others! I highly recommend Valley Sleep Center.

Ian Barnett

Our techs were very friendly. The room was very clean and comfortable. The study was for my 5 year old daughter and the techs treated her kindly and gently. My daughter was super nervous, and I suggested to the techs to have some.oyher options for distracting her or making the experience less intimidating. Maybe some toys to distract her, maybe they could show her a picture or an example of what she will be wearing, maybe a nice reward for the kid to look forward to. It was tough, but we finally got my daughter to wear all the sensors. And the team there said that they received enough data.

Eladio Herrera

The whole staff was wonderful. From registering all the way through completing the sleep study was very organized. I had no problems at all l, everything went smooth. They always followed up and called back promptly when I left a message. I would highly recommend.

Laurel Kruser

Everyone at this office is amazing. The front desk is helpful and quick, I never waited more than 2 minutes for my appointment. They accommodated my strange sleeping schedule for my sleep study, because I work odd hours. Every appointment I had with the doctor to discuss my treatment was wonderful. The doctor takes time to make sure you are well informed on different treatment options and how you're doing on the treatment you're on. When it came time to get a C-pap machine they made sure my mask fit perfectly and the respiratory therapist showed me how to use the machine and took time to answer my questions. Overall a fantastic office who work super well together to ensure your treatment is top notch.

Cheryl Pickering

The office is run efficiently; staff is very friendly. The medical staff also are all friendly and professional.

Jeff Wellman

I had a great experience at arrowhead sleep center. Everyone was friendly. My doctor actually took time to talk with me and discuss my case after my sleep study and I didn't feel like they were trying to sell me on treatment I didn't need. Best healthcare experience I've had in a long time.

Kyle Kalama

The staff is polite and professional. It’s a great place to get your study done.

doreen knudsen

Winderful staff so friendly! Great location and excellent service

Delilah Canez

It was very nice and clean their and very professional and I slept like a baby lol.

Stephen Lemieux

First visit was the consult to make an appointment for the sleep study. Everybody was kind and quick to get my information. The Dr was to the point. She explained everything in detail what to expect they worked around my schedule. Would recommend them completely.

Garrett Mehlberg

I have had an initial appointment and a sleep study done here so far. Doctors and staff have been excellent and have made everything clear and easy to understand. The study had a comfortable bed and room to make the study as easy as possible. I Highly recommend Valley Sleep Center.

EddieB715

Great place, very professional and caring staff. Staff are easily approachable unlike other medical offices I have been to.

Jane Aries

Joanne Moore

It was easy to get the equipment, and the lady who showed me how to use it was nice. I just wish she had shown me and then let me do it myself. By the time I got home, I could not remember how to do it. My husband put it on me.

Bonnie Waldrop

I am so appreciate of the care I received. I look forward to working with the staff to resolve my sleep problems.

Jim Anglemyer

CPAP has saved my life -- so thankful!

Thomas Cole

My experience at the Valley Sleep Center was fine. The technician who attached all of the various wires, etc. that send electronic messages to the office station was a professional guy that I had previously at the Valley Sleep Center and as before he performed in a professional manner and was done in a reasonably brief time. Over all the Valley Sleep Center is a professional sleep monitoring facility I would recommend to those who need this testing performed on them.

Christina Hahn

NOEMI THOMAS

Valley Sleep Center. Thank you

Norb Schneider

Yvonne Inclan-Ayon

I like the buildings and sleeping quarters I give those two things 5 stars. In regards to the day staff and schedulers at two different offices I give them a -5. Awful customer service and zero follow up! Dr. Martinez is great !

Her Highness

They employees are great. When having a sleep study you don't really get much sleep, but VSC staff try very hard to make you as comfortable as possible.

Sandra Mejia

They are very professional, and a very good customer services

Shelly Cosner

Great if we're referring to my tech.he was awesome helped to make my experience as comfortable as possible. Not to sure I like the follow up process. It took 5 minutes for her to confirm that I needed a CPAP and which one. But all of this was for not.... I have a high deductible and I have medicare they say medicare won't cover the machine So I have to put a large down and monthly payments isn't there a way you guys can try to be informed about these situations prior to going through This whole experience I was looking forward to having some relief and sleeping well O but now I thought I'm out this money for the study and no better for it so beware just call your insurance before you even start so much for false hope

Alexander Schwimmer

Great place, personable and knowledgeable.

Ronald Faus

The appointment process was easy and I did not have to wait long.

Larry Dalton

Good Service and Helpful. Quite a few convenient locations.

George Archuleta

From from my first visit to the follow to review my results, everything went smoothly, and all employees, as well as Doctor Martinez, were pleasant and helpful people.

tyler laird

Dr Martinez was amazing!

Kelly Noble

They were ok until they canceled my appointment and didn't bother telling me until i showed up and found it had been canceled. I got a voicemail at the same time to schedule my appointment for my sleep study! While I was standing in their office!

Eileen Rine

I felt so comfortable with everyone and the surroundings. Doctors that spoke about CPAP Therapy were very clear and precise in our meeting. I left feeling as though I was family & had more knowledge than ever. I'd recommend Valley Sleep Center to all that need their help. They're the Best!

Alex Audelo

My first experience with Valley Sleep Center, but not my 1st study. I have nothing but good to say about the staff and facility. I highly recommend them.

Stephen Knight

Just completed a sleep study last night, and found it a lot more enjoyable of an experience than I was expecting. It felt more like a hotel room, it was very clean, and complete with your own bathroom and tv. My technician was Antonio, and he definitely made the experience as great as it was. His top priority was my comfort, and made sure I was very well informed about everything he was doing, and why he was doing it. Yeah there are about 20 wires coming off your body (mostly your head), and a couple straps around your chest.. but honestly, it was less uncomfortable than it sounds, and they do very well in making sure you're as comfortable as possible. I would recommend these guys to anyone, and if I ever need this kind of thing again, I know exactly where to go!

Victoria Kaarup

If you are having sleep issues and decided enough is enough don't hesitate booking a consultation at Valley Sleep Center. From start to finish my experience with the practice has been excellent and I am finally getting quality restorative sleep again. The NP that is treating me is wonderful and the whole process has been seamless, I've had no issues with insurance or scheduling, and they are very transparent as to cost and what to expect. Just to give a time frame of my results I had my first appointment on May 18th, a home sleep test on May 25th, received my diagnosis on June 8th, picked up my CPAP equipment on June 18th and started using it right away, and have my final follow up August 3rd. I was super reluctant to have to use CPAP but honestly it's really not bad and got used to it fairly quick. It is now August 2nd and with continued CPAP use I am finally feeling like a "normal person" again. I have so much energy now I am actually going to clean out my garage today, if that doesn't say something about my results I don't know what does! To the garage I go!!! ;-)

Richard Morgan

Excellent service. There was a cancellation and was able to see Dr. Martínez same day. Gabi at front desk very helpful as well as Olivia in scheduling. Got the report I needed and all is well. Thank you.

Alice Thiergart

The service was excellent and caring!

Brian Moore

Super kind, Dr was amazing was personable, and relatable to my sleep trouble.

Jackie Doyschen

Excellent experience. Very professional. Rooms are hotel quality. Would highly recommend

Ernie Buterbaugh

The facility was nice and clean, the staff was knowledgeable and friendly.

Glenda Simpson

Finally, after dealing with inept sleep specialist I have discovered a winning team at Valley Sleep Center. Dr. Martinez is professionalism personified, updated with empathy, humor, and coaching.

Andrea Kaiser

Really loved Dr Marinez! She rocks! What a great listener and so compassionate. May God continue to bless you with the love you have for people.

Darrell Harmon

Dr Martinez and the staff at Valley Sleep Center are very professional and competent. Dr. Martinez knowledge is quite apparent.

Elizabeth Diaz

I have had the experience of going through another sleep study facility with a family member and when comparing Dr. Martinez with the other doctor I find both to be qualified and experienced doctors you can trust. However, Dr Martinez was genuinely very friendly and set us at ease. Her personality made us feel as if we had known her for some time. She shared a personal experience with us that we could identify with. I would recommend her to everyone.

Jerry Hatfield

The Arrowhead center provided the equipment needed for an at-home sleep study ordered by my physician. The staff I encountered were very professional and my physician received the results within a day after I returned the machine. I could not have asked for better service.

Amber Rose

Dr Martinez is great, always pleasant, helpful, friendly & understanding. The staff is helpful as well. No complaints from me!

Randy Lewis

The whole team at Valley Sleep Center is always great! 5 Stars everytime!!!

Jennessa Iannitelli

This was my second sleep study, first one at a different facility no issues. The staff were very nice however it’s hard enough to fall asleep in a strange place with a bunch of equipment attached to you when you have bad insomnia in the first place. But in my case I couldn’t fall asleep until 11:30 and then was woken up half a dozen times by people moving furniture, using the bathroom, and opening and closing drawers in the very early morning. Then after sleeping only a few hours I was woken up at 5:30am to leave the study. With my busy schedule and children I had to do a week day appointment. So this meant I was completely exhausted for work the next day and probably had an inaccurate study because of the amount of times I was awoken. At a sleep facility you would expect some sort of sound insulation in the walls(you can hear every little thing) and employees that know silence is key and that people are try to sleep.

LoriAnn Payne

Staff is friendly, professional, knowledgeable and explain in detail the process. Definitely recommend.

Brandie Sieffert

I had to wait over 45 minutes past my appointment time to finally be seen for 5 minutes by PA.

Ben L

Great place. Use them to meet all your sleep therapy needs.

Andy Hoeffler

I am a healthcare professional myself, and I was very pleased with my experience at Valley Sleep Center. The experience truly exceeded my expectations in every way, from the professionalism of the staff to the quality of the facility.

dionne b

Staff is courteous doctors is really down-to-earth love this place. Looking forward to my overnight sleep study stay.

Jerry Waddell

I am very impressed with the care I get both from Valley Sleep Center and from Valley Sleep Therapy. I expressed a bit of frusrtaionfabout getting some filters ordered and they called me right away!

Tapish Upadhyay

We had an appointment for sleep apnea to this place and instead of a physician, a nurse practitioner saw us. That was very bad as I asked for the doctor appointment over phone. She just kept on talking/marketing about getting a sleep "desire" device even after telling her I don't want any device in my body but she kept going on and also asked to go for sleep study - I already had it done and I don't need it but she was asking so that she can file for that desire device. I have a sever SA and she even told the device was not good for sa over 45, nobody has checked it and still kept talking about it. I told her our uncle just died coz of SA and I'm looking for alternatives to CPAP, not a device in my body, like what surgery or what doc to go for and other recommendations. She just said insensitivity, yeah many people died coz of this and you should get this desire device for it - again marketing. I didn't get any of my questions answered. I was so disappointed and left. I received a bill that says Physician as Type of service and that is wrong too. I wouldn't recommend anybody to go to this place as it feels like a a device marketing insensitive place rather than a patient caring place who works for the benefit of a patient and in guiding them to get the best result.

Alyssa G

When it came to the sleep study, it was fine and went smooth but when it came down to scheduling the 2nd sleep study THEY ordered, 4 different people gave me different answers and still haven't been able to figure out what's going on with my case. They're a bunch of idiots. I need this sleep study asap so I can get my tonsils removed but they honestly don't care about their patients anyway.

Daisy Dreivis

Friendly staff...great experience.

Thomas Hudson Jr.

Second study here in 8 years. Still a great staff and comfortable environment.

Johnnie May

Great, you don't have to wait long after arriving, and the doctor was so pleasant. She let me talk about how I feel and she explained my results clearly. I will come back and recommend.

Melissa Olson

Christina Grimes

The office is nice and the doctors and nurses are all respectful, but I was not very impressed with this location. They did a sleep study, which I did at home and found I didn’t have sleep apnea. That was good news, but I was still always tired and they gave me no future steps or any help and basically concluded the appointment and sent me on my way. I’m still exhausted and not sleeping well and feel like I wasted my time here.

Dane Simonetti

This company is a scam.. So First thing they do is schedule you an appointment you get there thinking it's for a consultation. But then they tell you it's just a "meet the doctor appointment." This is a scam so they can charge your insurance for nothing.. Then the next appointment they say, "oh yeah you need a thousand dollar sleep study." Hmm really? Yeah that's why I came here, we could have figured that out without 2 doctors visits and 100 in copays.. Then after waiting a month for a preauth, which isn't there fault. Yet another insurance company scam. So they can get out of paying any way possible.. Then, after I do the $1000 dollar sleep study. I again have to go in, yet another 50 dollar copay, and another charge to my insurance. This is number 4 now I think, idk I've lost count.. They now tell me I need another $1000 sleep study bc they didnt get enough from the first one.. At this point I'm done I say no more I just want to get fitted with a Cpap system. So they refer me to preferred homecare. Hands down an even bigger scammer than VSC they lied to me about coverage on my cpap machine. After yet another month long wait for a preauth. I was told the machine was 100% covered I would pay NOTHING OUT OF POCKET.. I explicitly stressed the fact that I wasnt in a financial place to be able to pay for a 1500 dollar machine.. Well after getting the machine, and basically being held hostage by VSC saying if I didnt come in every couple of weeks to make sure i was wearing the machine every night and to constantly change the settings to make sure the pressure were right. Since I was unable to keep up with their rigorous schedule and constant copays. They essentially marked me down as noncompliance. To which I got a 1500 dollar charge that was eventually sent to collections bc I A, had no idea this was being sent to collections until after it had happened and B, never got anything in the mail prior to the collection notice.. So my suggestion would be to run as far away from this company. They are very nice but there underlying practices and subcontractors that they send you to are very deceiving and are only concerned with getting as much money as possible..

Bradley Butler

There paperwork online system is absolutely the worst headache I have ever used. Says 20-30 minutes time to complete, it wouldn't let me enter my Walmart Pharmacy said didn't exist, wouldn't let me enter drug allergies, kept rejecting penicillin, said not found, took more than 30 minutes and two phone calls to get past that page. The next portion even worse on prescription drugs. Couldn't get past first drug. They want who and what doctor and why you are taking. After you get this all in it won't let you move to next drug. They do anything to try and help so you won't cancel your appointment. I had a sleep study here about 10 years ago and had a good experience but now I don't know what happened to how they assist clients. Also couldn't get a clear answer on my copay amount. From other reviews I have seen I guess they now only care about the money. Online paperwork should make your life easier not make you need to take blood pressure medication.

Ralph Tafoya

My experience was very pleasant and associate went over and above and beyond very helpful and I thank her very much

Cherry Blue

Everyone at Valley Sleep Center were professional and helpful. I'm now sleeping so much better!

sheldon stevens

Awesome place!!!

David Lull

Just finished my 6-month follow-up. Exceptionally professional ! All staff contacts have been client friendly, efficient, a VERY pleasant outcome.

Aimee Murphy

Amazing staff!! Very restful atmosphere/rooms

Yvonne gloria-johnson

My son is the patient and he was very satisfied with The service he received.

Amanda C.

This place was very nice. The tech, Paulina, was knowledgeable about everything that was happening and why. Dr. Martinez is funny and made me feel at ease. She answered all of my questions and made sure I understood everything that was going to happen and why as well.

Jerry De Kruif

Very polite and friendly staff, facilities are comfortable and spotless

MICHELLE TASSONE

I felt they were very professional. And they explained everything in detail. I would definitely recommend them to anyone that needed their services.

John Clines

Friendly staff. Awesome service.

Sandi Nichols

Professional and clean The staff was friendly and helpful I had my Inspire turned on and Dr Martinez was friendly and shared in my excitement.

Rebbecca Grandy

Awesome care.my husband's first mask didn't fit properly and they were able to switch out out and it works terrific.

laci navarro

$185 for a consultation appointment that lasted 20 minutes....that is crazy!!!! Just to talk to them so they can go over a survey and say yes you could be a candidate. Thought they would care about helping people not just the money.... Guess not.

Sheryl Bell

Very professional and friendly

Diana Edgerly

finally feel like Ive slept thru the night.

forrest bennett

I'm holding off on rating you until I FINALLY get my CPAP. I don't at this point know what part, if any, that RTA playing in the big delay, but my understanding at this point is that you did not provide RTA the proper information on a timely manner. I did the sleep study on 03/07/18 and am still waiting.

Virgie S

Nice place very comfortable and peaceful.

Leonard Saltmarsh

I would and have recommended Valley Sleep Center and Therapy to my family. From your first assessment appointment to the actual stay over sleep study. Also the appointment with Valley Sleep Therapy (both affiliated) was great. I was treated with dignity and respect by all employees I interacted with. If you think you have a sleep issue go to Valley Sleep Center and they will give you an honest evaluation and get you to living a better life.

Patricia Ungeheier

Clean, quiet, and professional. The staff was very friendly. They answered any questions I had and more. The only trouble I had was finding the sign on the outside of the building. Coming in at night the rest of the complex is super dark and the sign for the sleep center is not visible from the street. Once I found the correct part of the complex it was fine. That area of the parking lot was well lit and the entrance to the building was welcoming.

Irene Simonetti

I went to Valley Sleep Center and had the most positive, professional and very nice experience with Dr. Maria Martinez. She's very knowledgable and is very patient and kind in answering all questions asked of her. I would recommend this center to anyone.

Daryll Pierce

Very efficient.... friendly..

Debra Jackson

Very professional, clean, helpful

Amanda Cooley

Dr. Martinez explained the results of my dad's sleep test, and he has a better understanding of why he needs to continue wearing a CPAP. Thank you, Dr. Martinez.

robin anderson

verry frendly people

Ron Zak

Was easy to find nice Wide parking spaces which I wish there were more of. Real clean and friendly staff. Office was decorated and comfprrable.

Shannon Langston

Needed my CPAP adjusted, got me in the same day I called and was able to get it adjusted at the appointment. Much better sleep now

James Lindsey

Superb staff, great Doctors and truly caring people. I am so blessed to have them in my life. My sleep apnea is controlled, I feel better and those around my suffer no more with my snoring. Thank you...

Gloomy Blackfur

I chose this place because it took Medicaid (without money, you aren't really given many options in America). Initially, my review would have been quite bad. The first time I went, I had a sleep study and the technician was new. I woke up feeling like I couldn't breathe and, rather than getting me a mask, she just said "breathe through your mouth". I tried, but as the night went on it got worse, but she did nothing. When I wanted to leave, she told me to "sit there awake" for another 20 minutes because "the doctors want five hours". I ended up having a panic attack and nearly ran out of the building hours early. When I went back for a follow up, I told the doctor what happened and she was very accommodating. She believed me. She made sure I had a different tech during the PAP titration study. Though the sleep study was still very stressful, the technician did everything he could to make it easier on me. He said he "wanted to do better than the last tech"--and he did. He tried four kinds of masks throughout the night, was happy to let me take it off for a little while, and when I said I wanted to go home, he immediately started getting me ready to go without judgment. Expect a month worth of followups before you get your CPAP machine, they are very slow (again, I don't have many options).

Business Hours of Valley Sleep Center in Arizona

SUNDAY
CLOSED
MONDAY
8AM–4:30PM
TUESDAY
8AM–4:30PM
WEDNESDAY
8AM–4:30PM
THURSDAY
8AM–4:30PM
FRIDAY
8AM–4:30PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Valley Sleep Center en Arizona
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