Reviews of The Behavioral Health Pavilion of the Virginias (Psychiatrist)

Nichole Lively

Just very clear info! ;)

Shea Frazier

The group meetings are printed , most patients don’t want to talk, or aren’t comfortable talking. The best therapy I received there was amongst other patients. The nursing staff had very poor bedside manners. Mostly they looked at you as if you were subhuman if you asked questions or for assistance. Approximately 2 of the nurses out of the many spoke to patients with compassion. I have chronic pain issues and was not given my regular meds so was requiring Tylenol frequently. Only one nurse cared to ask if it relieved my pain. The pillows were extremely hard. The food was decent. The worst was the manner in which the nursing staff treated and spoke to patients. A little care and compassion would serve the patient’s mental well being. They are treated as if they are inmates. I understand precautions, but extremely unnecessary to the degree of cruelty.

Charity D Englehart

Accepts self referrals. If there aren't beds available other options are recommended.

Justin Roberts

I was sent here after reporting to a local ER that I was suicidal. They set me up in a room and left me to get some sleep. I went to use the toilet and it was covered in dried urine, some of which were deep stains where it was clear urine had been allowed to pool for some time. I just went to bed. I asked four times the next day for it to be cleaned and was told each time that housekeeping would be by to attend to it. When it hadn't been cleaned by 6 pm I went to the charge nurse and reported the problem along with the fact that I asked four staff people that day. I was barked at, I was told directly that I did not speak to four people because if I had it would have been taken care of. The charge nurse did come and clean it, but she complained and belittled me the whole time. The entire patient area is featureless, there's nothing on the walls anywhere. The rooms are spacious but spartan to a degree that a monk would find insufficient. There was one clock in the whole place and it was inaccessible at nighttime. The windows are frosted so you can't see out. There's not a shred of green anywhere, including the small outside patio which is just a concrete pad surrounded by a tall corrugated metal enclosure. The staff were mostly polite but curt. There were a few friendly faces, but more than one that was truly abusive. Chief among those was a charge nurse named Dolly. The only treatment provided was in group sessions which focused on addiction recovery and pithy aphorisms. They did absolutely nothing to address my depression or suicidal thoughts other than ask me a boilerplate checklist a couple of times a day, that basically amounted to "Are you still suicidal?" The staff did not share information and I was repeatedly asked the same information. They continuously got my medication list incorrect. I was told categorically that I was not allowed visitors due to trace levels of marijuana in my system. I have a cousin doing 40 years for for killing a man while in a heroine induced psychotic breaks; he is allowed visitors every weekend. I was later told by another staff member that I was allowed visitors after all. Regarding my release, I was told I'd only be there three or four days, which is what I was told each day for the next three or four days. They kept moving the target, clearly telling me something inaccurate just to placate me. After my release I discovered I'd picked up a fungal infection on my left foot from the filthy shower stall I was required to use. This place is a hole. It is dehumanizing and only served to worsen my depression. It's hygiene, personnel and practices need immediate review by an over site authority. Because of this place, if I find myself suicidal again, I will find help but I will not go to the ER and risk being put in that wretched place, or another like it, again.

Sara Haskin

My friend needed help so I called to receive information about the facility and how they help people. The lady who answered the phone (whom runs the inpatient dept), told me my friend has to call to receive any info...well how does that make sense?? Clearly my crazy friend doesnt want to go, she has to be talked into going and isnt going to help herself because, well, she's crazy. I don't understand this place. They cant even give you a brochure or general information. How the hell are people supposed to get help for loved ones if they aren't suicidal and they are in desperate need for help. She was nice to me until I told her I was gay. Then she said whatever she could to get me off the phone. It was ultimately disappointing then again I shouldn't have expected much from a psych treatment ward off 460 in Bluefield. Very disappointing and obviously prejudice.

HubbyALH

I needed help and got the help along with some new friends. I'll be donating at least books and games to the Pavilion here and there.

Sandra Deel

They didn't help me with my anxiety I feel worse. Not suicidal but anxiety level high.

jordan smith

My husband is in there right now and I can’t even talk to him. They just want to give him drugs that he don’t need and he’s not allowed out for 96 hours and I can’t even go get him. You would think that I would be able to get him out cause I’m married to him but no the doctors get to tell him what to do. I wish this place would burn to the ground!!!!!!!!!!

Renata Johnston

This place is a joke and doesn't help anyone. My mom was recently in there and kept telling me they were not nice to her and of course...she is crazy at the moment so I am thinking it's just her. Well she comes home after a week and the very next day she is at the ER and being sent back in there. Comes home a week later again and they put her back on her previous medicine that she was on before going in there but takes her off her antidepressant and sticks her on trazadone as a replacement is what the counselor there told me. But they don't give her any prescription or any to go home with. So she is freaking out cause she don't want to end up bad again or missing a dose of her medicine. Her doctor's office calls the hospital to verify and they said it was just as needed and she doesn't need anymore. So basically this hospital was just using a sedative to make her sleep the whole time she was there and took her off one of her main medications for nothing. Guess she wasn't crazy when she told me they was not nice to her in there. Stay as far away from this place as possible!!!

Steven White

I was detoxing with bipolar treated poorly i also have ptsd i was screameamed at till i beat my head off a metal door then i was told not to or i was dischargeged well i didnt just said i would but didnt they trud to force me to signg ama papers bit wouldndt so i was told i was bieng dropped off in walmarts parking lot

sabrina vredingburgh

I would give it zero stars if that was a option, because that's exactly what you get there.. zero care ran by a bunch of zero's. They are all awful there. My mother was sent here for help, they were given a list of her med's several times, but she wasn't given her med's properly, wich resulted in her having her final stroke, when she came home from there she was in a comatose state, she was bed fast for the rest of her life.. wich was a very short time. Not to mention the inside of her legs, and her arms were bruised very badly.. have the pictures to prove it. Believe every bad review you see on this place, and if you care anything at all about your loved ones do not EVER send them here.

Martha Mullins

Very tight security.cant take nothing into building

Dave Bell

This place is a joke!!!! Rude staff, wont adress penchant issues, a total waste of time and money, u get better treatment in jail.

Johnnys LuckyGirl

HUGE JOKE!!!!!