Reviews of Specialty Clinic of Austin (Psychiatrist)

Holt Skinner

This Psychiatry office is good, depending on what you want from your appointment. I don’t believe they provide true psychotherapy, only medication. It’s recommended that you see a counselor/psychologist for any cognitive behavioral therapy needs. That being said, your results still may vary. The Physician Assistant I’ve seen here, Amanda Hamala, is very knowledgeable about the multitude of psychoactive drugs on the market and their best use cases. They are also very efficient with their appointments, I’ve never had to wait past my appointment time to see the PA, but they have a strange policy where they will charge extra for appointments that go longer than 15 minutes. This really needs to be changed to allow more thorough consultations, especially since the appointments cost $100 with insurance. I’ve never seen them super busy with patients.

Waxie70126 Wax

I agree with the previous reviewer this place will not offer you therepy. I recommend getting a therapist for that which I am looking into. They will figure out your issue and medicate you. For me this was helpful I always knew I had depression and anxiety but after certain things that had happened in my life I had gained so much weight wasnt aware I was having a binge eating disorder and thanks to the medications prescribed I have been able to control my binge eating and have been able to lose some weight. My depression is still there but not as severe and my anxiety too but as not as severe as before I believe with my visit this month I can get some meds adjusted. I feel they are helping me get to a better me so that I appreciate. So far I have no complaints.

Heidi Mayer

My husband was a patient for a year and we finally made the switch to a new psychiatrist after my husband was accused of being an alcoholic and was being referred to one of the NP’s “friends” for evaluation. I tried to contact the office and get clarification as to why he felt that way but no one could ever relay the message. Also, the office staff could never sentd a rx to the correct pharmacy. My husband has been the best he’s been in a long time since we switched psychiatrist. I feel like the “professionals” here are always pushing for inpatient treatment when it’s not necessary or when they feel they don’t know how to handle their patients. Do not go here it’s a scam.

Alexander Pence

I had been a patient indirectly of Susan Cobb, being treated for depression and severe anxiety. After being prescribed a benzodiazapine I could not make it to my one week follow up appointment because my keys had gone missing, locking all forms of payment in my car (this is not a payment complaint). I called the office to inform them of the situation in advance and asked to stay on hold in order to speak with Susan Cobb about how the new drug was working. The front office, Sharon assured me that I would speak with "the person in charge" (yeah, right) kept me on hold for 15 minutes and returned to ask me to keep waiting. After 40 minutes, finally Susan Cobb answered the phone in a clearly agitated manner, telling me she was running late on her schedule and had just finished her previous appointment (the one before my scheduled appointment). She then said that her next appointment WHO WAS SUPPOSED TO AND WAS SCHEDULED TO BE ME was already there, so she could only talk at 4:45 pm which is not a time I am available. I was also informed that I would be charged the missed appointment fee (duh, I get that) and a phone appointment fee if I was able to call to get my questions answered later in the day, and that phone call fee cannot be claimed on insurance. She did not answer any of my questions, did not care to hear about my problems with the scheduled drug that she prescribed to me and now because of my inability to cope with the frustration of working with her, I have to wait for a new doctor in order to receive the medication that I need to be on, which will likely run out before I can see a doctor. Whether there are repercussions for treating patients poorly or not I just wanted it on record that this facility does not care for its patients and clearly only has a dollar sign in mind. And given the state of America, mental health needs to be a human rights issue, not a cash cow.

Captain Hooter

I've been going to this clinic for a number of years, and they have always lead me in the right direction. Susan Cobb is awesome, and a very valuable asset to the staff! Thank you, for your continuing help and guidance!

Christine Crochet

This Clinic is TERRIBLE.... I was a patient for 2 years and was fired as a patient after a suicide attempt.... then they wouldn't refill my prescriptions while I looked for a new psychiatrist. I was bullied into continuing to take medication's that caused terrible physical side effects. I have depression, anxiety and ADD. My first Dr Caleb Whitnack was amazing but he left 6 months after I joined the clinic. My second "Dr" ( I never actually saw the Dr it was always the Physicians Assistant Diego Santa Ana) was HORRIBLE, not only did I not feel heard but I felt like a guinea pig...

Justin Kasprowicz

Susan Cobb has been the best psychiatrist I’ve ever been to. Excellent practioner

Thomas Wood

PLEASE READ: These people want nothing but your money and to push product in your face (Especially Dr. Diego). I went to these people for help and all they did was get me hooked on the prescriptions they pedal. I had asked a number of times that they not load me up with med's but each visit the list I supposedly needed to fill got larger and more expensive now causing financial troubles on top of what I needed to deal with on a day to day bases because of my life experiences and what i wanted help with. The staff couldn't care less about you and it shows. IF YOU ARE LOOKING FOR HELP DO NOT GO HERE!

Jessy Lieck

I was a patient for over a year. The PA Diego prescribed me a medication that has a reputation for causing cardiac issues (unbeknownst to me at the time) when I was already on a stimulant, then when I had side effects he insinuated I was abusing the stimulant to avoid owning up to his own mistake. I asked to be put back on my original medication and he refused, then terminated my contract as a patient for “going against medical advice”. I will definitely go against HIS medical advice since he is incapable of making sound decisions. I spoke with my primary care physician who told me they would have never prescribed me the combination of medications Diego did and that they have had SEVERAL complaints from patients who have gone to Specialty Clinic. My primary put me back on my original medications which includes the stimulant I was accused of abusing and I’m perfectly fine now. If I would have continued on Diego’s treatment plan I probably would have had a heart attack.

Brian Malone

I went to this clinic for insomnia. Lets say that the one star rating says it all.

Sordidly Speaking

This place is really toxic. Very little face time with an actual doctor and the PAs do not appear to be motivated to help and or have significant communication barriers. I've heard from several friends and family members that this place is bad news. If you are an acute patient needing prompt assistance I would not recommend going here. There appears to be significant turn over at the facility and the toxicity appears to even spill over onto administrative staff. Their responses are often curt and rude. My friends have verbalized finding one PA at the facility that they were comfortable with, only for that PA to be driven off due to the culture at the facility.