Reviews of Parkridge Valley Child & Adolescent Campus (Psychiatrist)

Grace Nicole Graves

I see all these bad reviews. But I was a level 3. The staff, counselrs, nurses, and everything always done the best. Miss Vonn, Erica, Jessie, & Cassandra never played favorites. It was more about those who were improving. If you sit and disrespect the staff, of course there is reprecussions. You go to school. It really helped me with my anger. You get to have fun like a normal teen too. My counselor was Brooke Rudnick, & my grandma was extremely sick. A week after I got there, she worked with my DCS worker and everyone involved in the decision, and I got to go see my mamaw. Then Brooke was very understanding a week later when she came in and saw my reaction when she told me my grandmother passed. All of us girls were like a family. You ate well, if you felt like something was wrong with your meds or something they were open and ready to talk. They listened, & didn't play it off. I loved it here. Mr. Ernest, uncle Ernie, he was amazing as well. I cannot thank you guys enough for helping me, during a time I was out of control. You definitely helped, especially in a very safe and nurturing way.

Sydney Kent

As a teenager, of course i didn’t want to be in valley. i was set in my ways and just wanted to do whatever i wanted to do. despite my stubborn ways and just being a teenager in general. my trips (ranging from 2013 to 2017. multiple all but one in acute. the last was in subacute, for 5 1/2 months.) to valley weren’t helpful at first but that was because i wasn’t keen on the idea of getting help. the more and more open i became to help the more and more i received help. the staff are honestly some of the kindest people i’ve met, sure some of them have their moments but they’re there to help their patients and that is exactly what they do. the hospital itself, was fairly clean and the nurses were also very kind and helpful. again, some of the nurses also had their days but it was obvious they also tried their best. my best experience was in subacute. i was very upset being there at first but once i realized the staff only wanted the best for me and to help me get better and get out of valley and stay out i became more comfortable. they were understanding. the medical staff/nurses in valley did put me on a ton of medication that i didn’t need to be on but that wasn’t a concern until i got out and realized i needed to not be on many medicines. over all, valley helped me a lot and i am very grateful for the help i got. from being 13 to 16 and very in my own ways, to now being 19 and VERY grateful for the help i received at valley. i know the staff will never see this but this is a big thank you to all of them for helping me. because i needed it and they provided the help.

William Bond

I can't believe the bad things people are writing about this place. My 17 year old daughter has been in 5 different facilities and this was the ONLY one that actually made a difference in her life. They always went above and beyond to help me, my family and most of all my daughter. She was there for four months and came back a different child. They continued and have continued to help with any needs I have had.. My child has learned skills that she continues to use now that she is out. Ashley is the BEST and Dr. McGuire is EXTREMELY good at choosing medications. If you have a child that truly needs help than I recommend Park ridge 100%. They don't have one set of rules for all children, rather..... they individualize each child's needs according to whats best for them. It bothers me to read the reviews on here that are so negative. Obviously there is more to the picture and/or story than what is being said. I have seen bad facilities and Park Ridge is a VERY GOOD program that WILL help your child if they really need help. I can't thank them enough for everything that they have done.

Jordan Alford

The staff is extremely loud at night and are way to hard on the kids

Blu Uni

i was there for five months i have been on the acute and sub acute unite the staff cares for you but they do put down their foot down when needed sometimes it was over whelming but it does help a lot i am doing better than i was before i came to valley the only thing i told them not to put me on a specific med and they put me on it and it's not helping..

bianca keith

I just wanted to see if my boyfriend is in this facility or not. I get the whole confidential and stuff, so is it okay if I could send him a letter?? I know ALL about that y'all have to read it, trust me I've been to facility's before. It says nothing more that I love him and he needs to get better. But it's stupid because I already sent it but I don't know if he's there yet or if that's the place he's going. Um any staff members there, help?!

Sophie Trubey

I was here for 21 days in 2015 in the sub-acute unit and I still have traumatic flashbacks. It was a very detrimental experience overall. The way the staff talked down to me, especially Stephan Belasco, was not therapeutic in any way. I vividly recall my social worker Erin Forgette telling me to stop my fake crying in her office. The way the staff consistently invalidated my emotions led to me concealing my emotion further and lying about how much I wanted to kill myself just so I could get out. Dr.McGuire was very callous with me and often would talk to others in the room with me about me like I wan't also present. Patients are all made to copy 'plans' (mad,sad,worry, self-harm) repeatedly. These rote memorization tactics are not a useful teaching tool long term. The foods are very calorie dense and it is very difficult to eat a small enough amount of food so that you don't gain weight. I also observed stinkbugs present in the medical examination room. I'm in tears thinking back to all of this. Please, if you are considering sending your child here as a last resort because you feel like you are out of options...DON'T. The environment at Valley is conducive to learning how to hide your unhealthy behavior, not work through the underlying issues.

Faith Russell

Please do not take your children to Valley. Ive been debating on whether or not I wanted to take the time to review, but decided that if it could help one family make a better decision for their child by not putting them here for treatment it would be worth it. When I was 16 I was dealing with ptsd from childhood trauma with severe self harm. I was struggling with horrible anxiety, panic attacks, and suicidal thoughts and actions. I am now 21 and to this day I still have flashbacks, nightmares, and horrible anxiety about and thinking about my time I spent at Valley, and I was only there 4 days before my parents demanded I was released, after battling with the doctors there to allow them to take their own child home. In the adolescent unit you are kept in a small room with all the other patients, all day long, filling out sheets of paper often called "mad plans" or "sad plans," which are worksheets, essentially busy work to do so that you don't lose your mind staring at the wall. If everyone is on good behavior, you may get to go outside, or do a craft or board game. But only if you've all been quiet and cooperative all day. You are absolutely forbidden to make friends or bonds with the other kids, if you tried you were separated on different sides of the room and it would be quiet time. It was absolutely demoralizing and dehumanizing. If it was just that though, I would let it go. But it wasn't just the policies, it was the supervisors who made it horrible. One woman in particular, Ms. Mary, was especially unbearable and traumatizing. I PRAY she no longer works there, but her being there in the first place, allowed to behave as she did, is a good indication of what Valley considers OK. She was clearly high on a power trip. The day i was there that she was our supervisor we had been on good behavior, and the younger kids wanted to play a board game really badly. Another girl about my age and I casually said we just weren't in the mood to play. There were enough kids to play the game without us and we were not being disrespectful at all. Well Ms. Mary was furious that we wouldn't play when she told us to, even though that just meant we were going to sit on a couch next to everyone in the same room. She made the other girl and I STAND in the hall, on opposite ends of corridor, for TWO HOURS. She told us that we were in trouble for "acting entitled." We were not allowed to sit. We were not allowed to talk, we were told to stay completely silent until she came to get us. I am not exaggerating. By the second hour we were both crying hysterically, I was having a panic attack because my legs hurt and I wasn't even being allowed control whether or not I could sit down. To make matters horribly worse, when Ms. Mary came back out to get us she notified me that while I was outside the room, she took the liberty of taking my personal diary from where I had been sitting, and read the entire thing. She told me that some of the content I wrote about (the fact that I was sleeping with my boyfriend, now husband, something my parents already knew and were addressing themselves) was against Valley's policies. It was absolutely one of the most violating things I have ever endured. She stood there and announced this to everyone within earshot, absolutely shamed me for the fact that I had written that I was sexually active, took my diary (I never got it back), she told me I was in a lot of trouble for writing it while I was in inpatient, even though I had written it months before. It was so devastating and horrible, I had a horrible panic attack and was put on suicide watch. I told the main doctor what she had done and he said it wasn't OK, but nothing was done about it. Having my rights and privacy violated in that way that day was scarring. This is only one example of many I have but don't have room to share. I am now a healthy adult and mom, but Valley has been another trauma to overcome on top of my others. Please, don't send your kids to Valley. Save them the trauma and find somewhere who values actually helping troubled children.

Lisa B

Staff has been kind and courteous, the campus is beautiful, peaceful, clean and quiet. My child had a good experience. I was scared to come here based on the reviews, but 3 providers we trust and respect said this is where they would send their own child. Actually, the only place in TN they would recommend. Keep in mind the dismal reviews were probably made by disgruntled patients.

Danielle Lynch

This was the best facility I went to! I was In facilities for two years and this place really helped to become a better person. The staff here are amazing and they truly do go out of their way to help the residents. I love this place!

Julia Millsaps

The staff teach the children how to rehearse what they are told to say. The staff lies in court, and will single out a child so they can have special privileges like...... social media, and private time with the staff at the pool with no one else around . This is a very bad place, and the staff is not fit to be around children. Child abuse at its best.

Ali

Great place to work and great teamwork! Everyone is quick to help other and come together to ultimately provide excellent care to the patients.

Ti Li

This place is all about 'Kin Folk.' If you're related, connected, friends with outside of work, they'll keep you. (Especially if you've got connections in administration ;) Otherwise, forget it. Keith's mean, Bri's bummy, and poor John, well, he deals with the brunt of it. If you want to last here, you better kiss up. I had the opportunity to snitch on a co-worker who was asleep and I didn't. It bit me in the backside. That worker is still there- with some of their most vulnerable! Shame. Also, be ready for Drama, gossip, and the usual stupidities of the workplace. Do yourself a favor, skip the application here. Apply at Erlanger, Tennova, or other Mental Health Facilities, You'll thank ole Ti.

Devon Sisunik

The staff was absolutely wonderful. Very helpful, attentive, and caring. They were extremely professional, but were friendly and charismatic at the same time. The repetetive schedule and workbook certainly aren't for everyone but I found it extremely helpful and comforting to know what was going to happen every day and to be able to write everything down.

Cuddle Butterly

Good people

Kara Gunter

I have been here three times. All of the times were fine. I didn't see any favoritism, criticism or abuse? The staff was actually quite nice. However, a certain administrator called me annoying whenever I was quiet while playing a game while the other kids were talking and having a good time. He later then lied that he had said that to me and made me look like an idiot.

Courtney Piasecki

Great place

Livy Joseph

The subacute is amazing here. I was in it for almost 4 months and i don’t regret it one bit. The staff love their jobs and connect with us like our best friends especially the social workers. They really cared about our care and us getting the help we needed. I went in for suicidal attempts and when i came out that hasn’t crossed my mind once. They taught me to love life and how to cope and deal with negative situations. Definitely recommend if you are struggling.

Choosingzero .

I went at this place a few months ago for a total of 4 weeks and while i was there the nurse group with the blonde woman as the head, cant recall her name, was always rude and condeseng and they seemed more interested and talking to eachother than paying any mind to any questions or concerns of the patience. Also during my stay i never ever saw my social worker during the duration of my stay till the end of both of my closely timed stays in the hospital and i was lied to that i would see her the next day. Staff also lied to the next hospital saying i broke things and tried to hurt myself when i did not. My Dr. Who i do remember the name of but will not mention is supposed to be "the best docter here" seemed to be far more interested in filling me with as many meds as possible and seemed to have financial motives though that may be unfair but at the time i wondered. The ammedities are not that bad actually as i do understand by state law many items that would provide intertainment arent allowed due to them being easily weaponized. Also the food is pretty good. Overall this hospital isnt terrible espicially when compared to other hospitals in America if you have the right insurance. I mean hey ita better than the next hospital i lve been to.

Reuven Zecharia

Big Box Health care at its worst. This Hospital is very much concerned about the bottom line- in profits, that is. HCA is the largest Health care conglomerate in the States, and it shows what's wrong with healthcare in America today. This facility is not helping those harmed by Mental Illness. It is very much monotonous (going through the motions) but not looking at the core problems nor providing innovative ways of combating them. The Mental Health Crisis in America is Colossal, and our approach to it at Valley was sub-par at best. Many repeat visits are proof, and people should not be getting rich over these people's horrific life circumstances and illnesses of the mind. A special shout out to Miss Mindy who fabricated a story about me breaking a 'rule' and acting as the catalyst for my termination. You are a low down tool of management. My ex Manager has actively tried to prevent me from getting a job at one or more of the jobs I've applied for. What kind of sick demented person would do that? Some Staff get away with everything, and some people get randomly grouped in with their 'hit' list. I was on the latter...

Molly Rockin Funki Radical Teen

i love this place

Victoria Norris

nurses are VERY loud during the night. social workers were hard to work with and i was diagnosed with 3 disorders and put on 4 medications within 18 hours while i was there. there was absolutely no privacy which is what a lot of people need when going through a hard time. they hand out worksheets and expect them to help. “group therapy” was a joke. if you want to help people get one on one time with each patient, no one wants to talk about their thoughts and past in front of everyone. they’re also charging my grandmother 30,000 dollars for my four day stay.

effy

went twice and horrible experience. /please/ do not put your child here if you have control over it.

lisa Perez

My daughter was there she loved it! 100% better than Peachford in Atlanta. I hope she don't go back but if so that's exactly where she'll be. I feel and know she is took care of and is safe.

Payton Brown

I've been there once and I've seen a cockroach crawling on the floor. I went to go tell someone about it and they told me to go back to my room... Than they also kept giving me different meds. I remember pointing out I had the wrong meds and they told me to take theme any ways and beat it ...... Staff members tell you, you will get out on day 3...... I got out on day 6.... Anyone that wants to take your kid here you might want to reconsider.... Crying wont even get a staff members attention... Just a get over it and stop crying... Anyone that gave theme a 5 star rating.... You were probably a parent..... Get your kid to tell you everything.... There was even a Jewish kid that had to eat pork..... Now thats sad.... But it's only the truth.... Thanks for reading.

Sherri Broersma

My sister was sent there from Vanderbilt psychiatric hospital and she told me that the staff had special treatment to certain patients and it was taking away from her working on herself and the staff were very rude to her if your child or family member has mental illnesses I encourage you to find an other facility

김래

I was there for 5 days. I was always insulted for not knowing how to answer a question. The sleeping conditions were horrible. It was like the bed was not even there. They made us fill out notebooks so we weren't just staring at the wall. We were only allowed to color or draw. We could not have anything with moving parts that includes pens markers and other things. One of the staff members hated me because I was wearing a super Mario onesie and if was apparently more of a Luigi guy

Ritsa Paul

A bunch of racists people if you are a minority stay far away from this place. Cydney, Nancy and Joanne are the queen of racism. HR is awful, Horrible place they don't even deserve a star.

Ariel Hicks

I’ve been here a couple of times and I think I finally got something out of the program and I am doing a lot better now I’ve been 6 months clean now

njb 80

poor communication, ZERO information from doctors and staff.. please if you have another option use it.. i would take my kid 500 miles before going here... insurance would only pay for 7 days but then the staff was rude about us taking our kid out at day 7.. they are ONLY about the $$ and care nothing of a childs well being.. social worker and doctors did not return calls for days.. this honestly was a complete disaster..

Randy Harris

Our experience was negative. Our son was brought there. He was suicidal. He was made to feel like he was in trouble. they told him when he quit saying he wanted to kill himself he could go home. That was wrong. We want him to tell us that. There were bugs on the wall and when we reported it, they said they could not get rid of them. We only got to see him once per day. He shared a room with a boy who stabbed his sister and he was scared. The staff was not well trained and they were rude to us and the children. Also, our son came out in someone elses clothing including underwear. He has autism and did not know the difference. We checked him out due to all this. I almost called the cops because he was practically abused. Don't take children there unless there is no other way.

kayla akins

they made me realize how life is amazing. I never felt unsafe. I also enjoyed treatment. Love Kayla Akins and Kya T.

Zaye Mclemore

Jazavius mclemore and they treat your kids like they r stupid dum bad and they bet your kids with swichs i have been there im telling u do not want to take your kids there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

NotMyProfilePic Can’tSeemToRemove

Let me set the record straight here. Looking at a lot of these reviews, I’ve noticed that the majority of the low-raters either don’t like being in a mental hospital, or don’t know how it works. I stayed two weeks in the acute unit in late 2017, and here’s my input. The building was in good condition, at least upon my arrival. I can understand the bed complaints, but they don’t really have unlimited money. It’s better to prioritize things like medication and staffing. Furthermore, I’m a light sleeper, and I personally always slept like a rock when there. It was like a camp bunk bed-quality mattress. Addressing the privacy problem, it should go without saying that being monitored is regulatory in a mental or behavioral hospital, and I don’t think some people realized that. The staff just wants to make sure nobody gets hurt for whatever reason—there are many ways that can happen. Worth noting is that though some staff members can seem rude, it’s basically their job to do so. It’s necessary to have counselors who can comfort as well as those who can ground you to reality, and that’s where no-nonsense types come in. These guys aren’t jerks. It’s just their job to act stern, to maintain civil order. However, the majority of the counselors and the general atmosphere is very comfortable. Everybody at Valley is there to help you, remember that. It’s their jobs, and often their ambitions. One more thing that seemed to upset people, usually understandably, is the group chats. These can seem intimidating to some, and fun and light to others. The important thing is that it’s a necessary social method for understanding and discussing our problems, in order to move past them quicker. I’ve found that these are generally pretty chill; we sit down on comfortable chairs and just relax...but I really understand that some people don’t feel as comfortable speaking in front of a group. I’ve noticed the staff do a lot to help those occasional people, but a lot of work is needed from the patient as well, and it goes without saying that when hand-in-hand, these two sides work great together. Some other positive things worth noting are the clean environment, entertainment options, nice cafeteria and eating, comfortable seating, creative therapy options, and extra support from med staff. Don’t let the three-star rating fool you. Valley literally saved my life, and has done so for countless others. I’m an analyst, and have put a lot of thought into this. I personally think that if you type out a review in fifteen seconds and make more spelling and grammar mistakes than not, then it’s not valid. Don’t judge a book by its cover. This is THE place to go. Thanks for reading through this novel, I hope it helped.

linda johnson

I was there for two years when I was younger and I loved it

Raskal Drizzley

I give this place 4 stars only for it's too low of tolerance on some things.If you dont like to take medication they force you to take it or you have to complete the full program which is 6 to 12 months then they make you go to another program and complete it.Also level 3 and 4 is full of teenagers,fights are going to happen.I understand punishments should be required but being disrupted and sent to a higher level facility, now that's far fetched.And I also dont believe every kid should be diagnosed with some sort of bipolar disorder(I know some kids did have bipolar but not all of them did).But besides those complaints I would have to say this place helped me out alot I was there for 8 months the time was worth it.I had great friends,staff and nurses there that took care of me.Food was great!I had an eating disorder and they helped me overcome that and i gained wait.Thank you all for your help.