Reviews of Erlanger Behavioral Health Hospital (Psychiatrist)

mary sue cooper

Kind and understanding staff. Good community. Clean and new facilites.

Joy Thompson

A loved one was admitted and discharged not long ago. I just have to rave about, not only how incredibly nice this facility is, but the care professionals were very helpful. Shout out to the 2 that stood out the most; Brittany Smith (Matheny) and Kimberly the 3rd shift receptionist!! Brittany was extremely attentive to the care of this patient, and I witnessed this 1st hand every visit, and during discharge. She went ABOVE & BEYOND for not only our loved one, but also for our family when we would come and visit. Brittany is an excellent nurse (RN), and I would trust her with anyone dear to me. She will go out of her way to care for her patients, and ensure to the best of her abilities that the patient's needs are met. She is a very sweet soul!! Kimberly @ the front desk was very warm and welcoming. At the end of ____ stay, I felt like her and I were good friends, but she remained very professional, just easy to talk to. Both her and Brittany were quick to build trustworthy rapport. THANK YOU BOTH, THANK YOU EBH!!

Brandy I

Big thanks to Dr hall and nurse Brittany and especially all the techs for really showing that you cared about me and your patience and hard work.You guys saved my life.The nurse really took the time to talk to me,looking back I’m surprised she didn’t lose patience because I was coming off drugs and I was really rude to her and took it out on everyone. the only reason I want to recognize nurse Brittany is because she was so sweet n not rude back to me which was what I’m used to,she sat and just listened and that’s all I needed.I only wish they had more stuff we could do during the day or more groups I really enjoyed it and I’m getting my life on track.

HaliHound

I was discharged from this facility very recently. The staff seem genuinely invested in helping the patients get better; they're very patient, generally speaking, and do what they can to make your stay as painless as possible. The doctors are fantastic; they weren't quick to overmedicate me, and we seem to have found just the right things to ease my symptoms! The building itself is nice, the food is pretty good for hospital food! My one complaint is that the facility is painfully understaffed. That comes with a newer facility, of course, so I hope to hear that this place improves over time!

Ronald Chatman

This is Lamonda chatman..I just left yesterday..I would like to thank the whole staff for their encouraging words, motivation,groups,and all the tools I was given to make it in this world and manage my mental health.... thank you all so much...dr. eller, dr. Hall, Ms.vone,Jamie,lane,Travis,q,Rachel,mr.ken, ms.helen, ms. Ernstine, even the housekeeper deondria always had a kind word,the kitchen staff too..God bless each and everyone of y'all may your hospital Continue to do great things...

Leah Scoggins

I would give this place 0 stars if I could. I had a loved one here and it’s a mad house. The nurses and assistants are all scattered. I asked to speak with a manager and she was nowhere to be found. When I called to check on my family member the nurses always had some sort of excuse and would not answer a single question. Promised to call back and never did. This place is terribly unorganized and understaffed. I will never suggest this place to anyone in a mental health crisis.

Brittany Voyles

This place is horrible. During my time here, I was never listened to, nor was I taken serious when I stated any concern for my safety. They allow you to go to the gym for 30 minutes a day, and you’re lucky if you can go outside. All you do is sit in your room and take medicine. This place is designed to bring out all symptoms of your mental illness just so they can diagnose you and give you medicine. All the other patients were so messed up from medicines, most of them just slept the whole time or spaced out. Mental illness is just as serious as any other disease and should be taken seriously. Sadly though, this facility sees you as a way to make more money. Please save yourself time, money, and stress, and DO NOT go here.