Reviews of Cool Springs Psychiatric Group (Psychiatrist)

Les N

I was in a car wreck and they took $100 out of my account. -_- The psychiatrists are okay, wouldn't trust the therapists.

Sam Swift

After years of being a patient there, l had a bad experience when I needed their help the most. When I followed up with my therapist (LMFT) to let her know how the appointment went and how long it took for me to get in, she advised me to not return and to transition my care to a different practice.

stacy butterworth

dr. nyquist is not only very thorough, he is also very knowledgeable and adept at managing psychiatric patients, (i can only speak to clinical depression and attention deficit disorder), who may also have one or more chronic health problems which also require medication. he has been an excellent and intuitive provider over many years and i have always been thankful to be here. dr. nyquist has a great group of nurse practitioners, i personally have seen three at one time or another - though you have one you see regularly, sometimes an appt has to be rescheduled for whatever reason and that is not a problem as long as you give notice - and they're all wonderful, seriously, and i'm a msn so i can judge (;! there is a core group of office staff who have been around for awhile and they have always been great, even in the face of the chassis and upheaval of demanding patients, packed waiting rooms, staff turnover, and the ever shifting insurance changes. however, over about the past eighteen to twenty-four months, it has pretty much been the same faces (smiling and happy) and procedures. the people i run in to in the office when i see ann, without an (e), seem like they want to be at work and are happy to help with whatever you might need. lastly, it saddens me to see such a blanket statement like "but i wouldn't trust the therapists" with no other explanation given. have you partnered with all of them in therapy? trust is a pretty big deal not to elaborate upon. from a personal standpoint, i can recommend dr. mona bennett without reservation. while it has been several years since i participated in therapy sessions with her, i did so for quite awhile and she is beyond excellent - i don't have the words. in all, you can not go wrong with this group - in my opinion - and i continue to be thankful for having found them.

Dev UhDev

The doctors here are very attentive and caring. They go the extra mile to help. The front desk is helpful too!

Jerry Stone

Dr. Nyquist spent more than an hour during my initial visit, asking questions that allowed him to use his extensive knowledge to diagnose exactly what had occurred. I've been working our agreed upon plan for a month now and have never felt better. It has literally been 21 years since I have felt this well. Yeaterday we headed to FL for vacation and somewhere sourh of Atlanta i realized i had left my meds at home. I called Dr. Nyquist's office and their in-house pharmacy worked with me so that i could pick-up "refill" Rx here in FL at a local CVS. Great care AND great service! Thank you Dr. Nyquist and team!!

Philip Perez

One star is too many. So, I was treated by Dr. Steven Nyquist and whoever his PA was at any given time, from around 2008 to 2017. I lost my prescriptions once, including one for xanax. Whenever I called the office to discuss this, I was never allowed to speak with the Dr. or his PA. The battle ax at the front desk was pretty hateful and dismissive, and told me they would not re-write the prescription for xanax. I expressed my concern over withdrawals, and asked to speak to a professional for guidance. I was advised to go to the emergency room if there was a problem. So, I set out to wean myself off of xanax by myself. It was a wretched experience. It took about 2 month before I could function at work or otherwise. However, the worst of my withdrawal symptoms continued for 4 more months. At one point, my hearing was almost gone, my back, neck, and jaws were in excruciating pain. Later, I found out I had developed a bad case of temporomandibular joint disorder. I had to attend 4 months of physical rehab, trigger point injections, acupuncture, and whatever else I could think of, besides narcotic painkillers, which I will not take. In November of 2017, the front desk person called to set an appointment for a few days later. On the morning of the appointment, she left a voicemail, cancelling the appointment. I wound up in the emergency room, as Dr. Nyquist's staff had advised. The doctor at St. Thomas emergency room contacted Dr. Nyquist's office, and was told that they had no idea of me having any problem, and that I had not appeared for that cancelled appointment. It has taken me 2 and 1/2 years to cope with and overcome the withdrawal symptoms. My TMJ issues have not really improved after thousands of dollars in medical and dental bills. My jaw is now misaligned, and my teeth are mysteriously shifting from their original positions. It is very difficult to even completely close my mouth and hold my bottom and top teeth together, even for 3-4 seconds. My back, neck and right shoulder, and face hurt constantly. I never had these symptoms until I began the detox process. I cannot say much about directly being treated by Dr. Nyquist , because I only spoke to him briefly on two occasions over several years. However, I am still stunned that he and his staff are ok with ignoring clients facing withdrawals with absolutely no guidance. Dr. Nyquist's lack of compassion, and that of his staff is absolutely stunning. If you are considering treatment at this office, do so at your own peril.

Michelle Dunn

Staff is very sweet and willing to work with you in any way. Dr. Nyquist is very informative and explains how he ended up in the profession he did, etc. His nurse, Gretchen is very understanding and she is always excited to hear what different things you're up to, upcoming events, etc. Highly recommend!

Cheri Brasser

I’ve been a psychiatric patient for several years. Dr Nyquist is a lovely man and his nurse practioner, Ann, is top notch. I saw the doctor once and have had medication management every six months since at least 2015. My primary impression was that the office was run very poorly and the procedures were archaic but beyond that it was all o.k. I started seeing seeing a psychologist next and was initially impressed with her. I realized that the debilitated surroundings of the office and the computer illiteracy of the staff members gave me the impression that I was attending a subpar practice. Each time I visited , I felt that I should quit and find an office that was more modern, more relaxing, and where the people in the practice possessed the ability to think out of the box . If you are looking to heal and to confront personal dysfunction in your life, do NOT put yourself in this ”Twilight Zone “ of maladjustment!

Brittanye S

Dr. Nyquist was very thorough. I feel educated on my conditions and my prescriptions.