Reviews of Cassandra Simms, MD (Psychiatrist)

7161 Lee Hwy #400, Chattanooga, TN 37421, United States

Average Rating:

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Here you will be able to see the reviews of people like you who consumed the services of Cassandra Simms, MD (Psychiatrist) around Tennessee area.

Now the business receives a rating of 2.6 stars over 5 and that rating was based on 10 reviews.

You must have seen that its rating is average, neither too high nor too low, and it is based on a more or less high of reviews, so the rating is more or less credible, although it doesn't have a very high number of scores to confer it absolute credibility.

You know that we do not usually bother to give opinions when these are correct and we usually do it only if we've had a problem or issue...

This Psychiatrist corresponds to the category of Psychiatrist.

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REVIEWS OF Cassandra Simms, MD IN Tennessee

James Kirkland

Tried for two months to get an appt. They will NOT answer their phone. The voice mail message is extremely long each time outlining the process of obtaining a referral. Had one referral sent. No answer. Called. Of course no answer. Went in person. Was told they didn't receive it but assured me as soon as they did there was no waiting list and I would be seen. Went back to my dr. Had them send it AGAIN. Called the office. NO answer again (surprise) - Went in person, was told they received it but this time she was not helpful, said she couldn't help me right now and that she would "Call me" never received a call. Tried to call them again and they do not answer. I'm over it. I told her I didn't care what it would cost, I have insurance and also can pay cash. I just needed simple therapy and med management. That's it. They don't seem interested in new business - just wish they would post that instead of playing phone games.

Ali Kirby

Kate Gilliard

I tried for over three months to get an appointment with Dr. Simms. My PCP called to refer, they couldn't get ahold of Dr. Simms' staff. I called multiple times and left voicemails each time. Her staff called me back once to tell me that I was on a wait list and then never called me back to schedule an appointment. I was initially referred on December 20, 2017. It's March 28, 2018 and this office has yet to contact me back about an appointment. Luckily, I've gone to a much more efficient practice and gotten the help I needed. No thanks to this Psychiatrist office, who is supposed to be working in the community for immediate assistance with those in need. Would never recommend this office for any reason.

Raymond Harrington

Sherry Sandidge

Keri Rubright

This review is only for the person who is in charge of answering the phone and returning calls. I have tried for two weeks. I daily call to get an appointment after getting a referral. I have left several messages and even one that any time and date was ok with me that they could leave a detailed message on my voicemail. Two days later I got a very short message they were returning my call there was no appointment set. I call daily at least six times all thru the day. There is never an answer other than the secretary's voicemail. I am unsure how they can keep appointments when she never answers the phone. Thankfully the therapist got my appointment set up. She is amazing and returns calls within a few hours and will email back almost instantly. I know they have a great staff there if you could just get someone on the phone or to return the calls.

Lasundra Caslin

I ve been with Dr. SIMMS for several yrs. My baby is now 11yrs old, he is non verbal and has autism. I started seeing her when she was in Cleveland, now she is in Chattanooga. She has been good to me and my son. She has moved schedules around just for him. She listen to me and she cares for my baby. Yes, I believe there was some issues yrs ago with the secretary but they have a new one name LeeAnn. She calls me back every time, yes sometimes it can take sometime but she does call me. I never have written a review, but I was on her trying to get an address and i saw these reviews. I was just there on yesterday at 6am, and was happy when we left her, i believe she cares for my child Jahlon therefore i give her a 5 star more if i could. I do recommend Dr. Cassandra Simms.

Emmaline Boring

Would not recommend. I can't review the doctor but her staff is giving her office a very bad name. I have been trying to get an appointment for my minor daughter for over a month. The secretary claimed she needed a referral. I called my daughter's doctor. They said they sent the referral. I heard nothing. I called Dr Simms office back. The secretary said she still did not get the referral. I called my daughter's doctor back. They had proof the referral by fax went through. They called Dr Simm's office themselves. Dr Simm's office finally called me back to schedule and left me a message. I tried calling them many times and always got the message "the secretary is with a patient or on another line, please leave a message" bit. I tried many times on other days. I left a message saying for them to just leave an appointment time on my voice mail. They called back but left no time. I called them back several times today and kept getting the same "the secretary is unavailable" message. I finally got her to answer about 4:30. I was elated to finally be speaking to her. Then she told me that she could not schedule an appointment. She said only the office manager could do that and she was gone for the day. I would need to call back. I expressed my frustration and voiced concern that I would not get her back on the phone because she never answers. She said, "Well, you don't answer the phone when we call you either." I hung up and will not be going there. This is ridiculous and don't see how anyone can stay in business treating their prospective patients this way.

Haddygirl

I love Dr Sims we been seeing her for the past 6 years . I would drfinetly suggest her to someone else to see. She's helped me with my kids through a lot of issues.

Hobi's Hearteu

Business Hours of Cassandra Simms, MD in Tennessee

SUNDAY
CLOSED
MONDAY
9AM–5PM
TUESDAY
9AM–5PM
WEDNESDAY
9AM–5PM
THURSDAY
9AM–5PM
FRIDAY
9AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Cassandra Simms, MD en Tennessee
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