Reviews of Palmetto Lowcountry Behavioral Health (Psychiatrist)

Quinn Vesper

Do not send your loved ones here.

Jeffery Baker

They tried to help my nephew but instead gave him pills and sent him on his way after meeting a young woman there who poisoned him with her faults and darkness ultimately to lies and deception.Thank you i now have an urn for a nephew instead of a living person.i hope you can live with yourselves

Caitlin Prescott

I was court mandated to spend a minimum of 7 days there. During those 7 days, I was ignored constantly, treated as a child,and the place was disgusting. I do not believe the staff being "underpaid" is a valid excuse, because no one forced them to choose that career. All of the patients were miserable, and there was a sewage problem that made many patients (including myself) sick to the point of being nauseous. I did learn a lot from the groups and social workers, but other than that, the living conditions were unfair to the residents; especially if they were not allowed to leave at free will.

Vanessa Moorhead

Loved working here and had great coworkers!

Sammy .

I was a patient here twice, this place is awful, there were maybe 2 good staff members, their answer to everything is medication medication medication! My doctor was awful, he didnt even really take the time to find out what was wrong, and now i have ptsd from this place. Please dont go here or send your children.

Molina West

This place was nasty. I have bites all over me an they staff an nurses barley gave u any attention an most of all didn't act like they cared enough to ask or to someone who was crying. They also gave me little small ass shampo bottles an it's cheap brand I will never go there again n don't recommend no one to

JC Covers

I was forced into going into this place(involuntarily), unit 5 to be exact. It honestly changed my life so much. I’m 18, so they grouped me with all of the 18+ people, which was weird at first since I’m still in high school but I think that made the experience special. I learned so much about myself. It’s a different experience but you have to just give it a chance and focus on YOU, rather than the outside world. I met so many amazing people from so many walks of life, it honestly fascinated me.

Jupiter Hudson

I was committed to Palmetto after having a large panic attack and going to the hospital. I was accepting of going to inpatient treatment but was not prepared for the disorganization, neglect and callousness to come at Palmetto. Due to evacuations, the place was in mayhem and high functioning psych patients weren’t moved into proper wards for days - instead put in the crisis ward, which is isolated and restrictive due to its more violent-prone patients. Nurses allowed older men to hit on me, constantly call my name and hover over me, completely ignorant to the discomfort it was causing the female patients. I didn’t even see a doctor till my second day and it was brief. Then I was the moved to the proper unit, which was less restrictive. I have struggled with Crohns for three years and was unable to eat and continuously vomited. The nurses constantly dismissed it as anxiety and depression no matter how many times I told them about my Crohns. It wasn’t until a nurse with my same illness came to my defense that I was given proper medicine. The doctor was half helpful, half condescending. Despite my insistence that my nausea was not a new thing, he prescribed me benzodiazepines the treat the nausea. (?) I made sure every time I threw up, he or another staff member knew so they could see how my physical health was being pushed aside. Nearly every response was lacking in compassion or care. One point, I came up to Dr. C to speak to him and he said “Let me guess your nauseous?” And laughed. I was broken. I was weak, completely unable to eat. I was willing to take medicine but they ignored the fact that they were pouring it all on an empty stomach. I cried. I limited my crying because I was afraid they’d call me hysterical and keep me there longer. I panicked constantly and hid it. And when I couldn’t hide it, I was given medicine and no counseling. Left alone again. When I was in Palmetto, my mental health and hope deteriorated and I became worse than before because of how much my physical health was suffering and being ignored. And the worst part is that I couldn’t be honest about it, because I didn’t want them to keep me in their longer. I was of no harm to myself. Of no harm to others. So after talking to every doctor, nurse, social worker, patient advocate and patient in there, I convinced the doctor to release me after the initial 72 hours of required care even though they intended to keep me for 7 days. Now I have returned home and truly believe my experience will leave me with trauma. When I first got home, I was hopeful, happy. Today, I am in a pit - feeling as if I am still in there, wanting to cry out but unable, four days starved and balled up. Nauseous, anxious, unable to let my partner comfort me. If I was ever in a state of need again, I would NEVER consider Palmetto Behavioral Health. Please consider MUSIC Institute of Psychiatry or look elsewhere. Pay attention to reviews. (There were a few angels of nurses I won’t forget and I thank them and a few patients for helping me get through the pain of that inpatient experience)

Mark Tiroff Sr

Unorganized. Training needed but prbly no budget

Hannah Bouchette

I would give less than no stars if I could. My cousin recently spent a few days here, and upon visitation (one hour) I was exposed to how things work in unit 7. I witnessed patients being harshly scolded for talking to eachother, and for asking to brush their teeth after snack. The staff is horrible, and frankly does not care. They are there to get their pay check and go home. All they do is scream and yell. The personal hygiene products provided were cheap and very low quality. You have to ask to use the restroom and 9/10 you are told no. The bathrooms are disgusting. The whole place spells and is unclean. I never once saw anyone clean, and neither did my cousin as they were there for four days. The patience would offer to sweep and mop because of the horrible conditions and were told that it was a safety hazard to have a broom in the same room with them. It was either freezing cold or hot as hell at all times. All they did was watch cartoons all day and lay in HARD bench like beds all night. The doctor never once contacted the family. No staff talked to the family until they were demanded to contact my aunt and give her information. Group therapy was useless and there was never any one-on-one time with patience and therapy. This place does not help anyone. It is over all horrible, disgusting, and useless. DO NOT SEND LOVED ONES HERE. No one deserves this treatment.

Jonathan Cervantes

My stay here was involuntary. Upon arrival I was greated with respect but no with answer as to how thing work as I was nervous about what was to come. I then found out that i was to remain under observation for 7-10 days regardless of results in my health, behavior, or eagerness to leave. Patients can expect 4-5 mandatory group sessions a day and 4-5 times a day of being asked the same questions (are you wanting to hurt yourself, any medication side affects, last bowel movement etc..). Cafeteria trips are only allowed to patients with good behavior and who have been there at least 72hrs. The food is bland. The phones are available most throughout the day except for lights out and group times. 7days I stayed, and I sat and watched the floors accumulate more and more trash and dust each day. On my first day there, my medication doseage was doubled for no reason and they claimed to have notes that I was not previously on meds (I have been). My side of the story of my acknowledgements and observations on my own health were ignored. I was however respected when I requested to see each pill label before consumption. Overall, my stay was not too bad due to the kindness of the staff. But my individual needs were not addressed fully as groups seemed to be most important to Palmetto Health. Use caution if your loved one is attmitted here and stay on top of medication changes. I myself benefitted little from my stay, but I did witness others who claimed that Palmetto was the right fit for them.

Samantha Jeff

I've been trying to reach "Franky Amos" for 4 days now. I have left messages and so far no response. I finally had to make the 45 minute drive up there to speak to someone. I was told it would take 30 days to receive my records and maybe sooner, but I can always check up on my status. Well how do I do that when I keep leaving voicemails with no response Lol.

Chase Porter

Loved it!

Elizabeth Dove

I could hardly give an adequate description of how traumatic my hospital stay with this hospital was. I would never ever recommend anyone to step foot here or send a loved one here and hope that they get proper treatment. The kind of treatment deserved by so many mental health illness suffers that is no longer given in this country. This hospital only adds to the list of reasons why we have a mental health crisis. If anyone has ever experienced the same traumatic stay as I, I would fully stand by you in the event you needed a friend who understands how truly dark and lonely it is there. I was religiously persecuted, lied to, (among other things) and medication was given that was not necessary for the initial reason I went. There fore I was over medicated and made to stay longer. It has taken me years of my life to return to myself and I had to go to another hospital to overcome what happened there because it was so traumatic, I relived it externally and no one understood. I know face difficulties walking into a simple grocery store for the way they overlooked and purposely chose to utilize the kind of insurance I had. I have no problem saying this BC I know God is in Control. I am standing today only BC of my Fiancé, family and amazing support at the Trident mental wing they have in North Charleston. Please pray before you consider this facility. Psalms 116( I gave one star BC they did properly administrator food....after a certain waiting period....)

Lori Lindfors

Whatever you do, do not let your loved ones go here. Kids flipping tables, bashing their heads into walls, throwing things. This is the worst thing I think I have ever witnessed. And with all of the “medical staff” giving ZERO HELP. YOUR LOVED ONE WILL DIE HERE. THIS PLACE SHOULD BE INVESTIGATED BY THE STATE. Save your family before they are harmed by someone there or a staff member.

Bunny Martin

Unit 5 Social Worker not communicating or finding safe housing for patient. Unit 3 Social Worker was good at communicating and working on housing. Patient's mental history not being considered. No followup on MRI results.

Michelle Boyle

An addicted individual should be AT THE LEAST treated with the human factor. My Liver is failing. They are rude, disorganized and... Frankly, for what a person who is not on Obama care pays.....was monetary destruction. DO NOT GO THERE. Just because we are different, we are not paramecium. Seek help elsewhere.

taylor parker

This place is absolutely wonderful, I was there for 7 days in unit 4. The staff was amazing, they were extremely helpful. You can tell they love their job. They interacted very well with the patients and really cared for them. They periodically checked on each patient even when they didnt have to. The groups were awesome and I learned so much from everyone there. The doctors really listened and cared. I had a great stay and recommend anyone battling any addiction or mental illness go here. I left feeling amazing and like a brand new person. I will forever be grateful for this place and the amazing staff or unit 4.

kathleen fetters

Wonderful

E Rogers

I would NOT recommend this facility to anyone least more anyone in a crisis. The staff are hit or miss: some try and others act as if you're a task that must be grudgingly completed. No one asks to have a mental illness, period of depression, grief, etc. I refuse to ever go to this facility again because the days spent here exacerbated what I was dealing with at the time. It's like a pill mill for doctors to "observe" you for days without helping or either give the wrong medication but more than likely none at all, hours of sitting in a large room with "structured groups" (which consists of things anyone can find by googling) where you watch a freak show of people experiencing a crisis, overworked and overwhelmed staff, being given medicine that either exacerbates your condition or induces the zombie-in-you plain ol' stupor, cold and extremely poorly maintained facility, and a nice a** bill once you are on your way out the door. You cannot leave without seeing the financial office so be prepared and warned. In the beautiful words of Jenny from Forest Gump, "Run!" This facility needs to be condemned because it doesn't help anyone other than those who run it and line their pockets with money from private and public insurance.

Cheyenne Cook

I was inpatient here for less than three days, as that's the only way to get antidepressants on short notice (less than six months) in this state. The condition of this place is appalling. I wouldn't send anyone here and I'd never recommend it. In fact, I'd beg people not to come here. First of all, I was brought to Unit 6 to begin with - which is normally for children, because they were 'deep cleaning Unit 5'. Unit 6 is just a room with chairs. There's nothing to do, you're not really allowed to go nap - because if you do they make a note of that and it's a mark against you. So, we all sat there while they cleaned Unit 5. After dinner - which, by the way, all the food is PRACTICALLY INEDIBLE GARBAGE. IT IS SHAMEFUL. - they moved us back to Unit 5. It was still very dirty, it didn't look like they cleaned at all. Day 2: breakfast came. The same story; inedible garbage. The 'group therapies' they do is strictly reading off of a work sheet, not really discussing it, and moving on. Or teaching us how to gamble. That was great. A+, Palmetto. Night of Day 2: I FIND A BED BUG IN MY BED. They did not inform me that the reason they were cleaning Unit 5 is because of bed bugs. Also, as a professional in areas of this field, THEY DO NOT UNDERSTAND HOW TO TREAT FOR BED BUGS. THEY FUMIGATE THE ROOM THEY 'FIND THEM' IN AND MOVE ON. THEY ALSO FUMIGATED THE CARPET, IN THE MIDDLE OF THE COMMON AREA, WHERE WE ALL WERE. I was told to strip, shower, put on paper scrubs, and my roommate and I were sent to sleep on mattresses, on the floor, of the 'quiet rooms', which is a jail cell. Day 3: I wake up, very early, and demand to see the doctor. I need to go home. I am leaving today. They tell me it'll just be a little while. I wait a couple hours. I ask for the doctor again. This went on all day, until I finally asked for a supervisor. I began asking to see my doctor at 8 a.m. and I did not see him until almost 6 p.m. I was not released until after 7 p.m. The treatment here is HORRIBLE. MOST of the nurses are terrible and should not be working here. The conditions are disgusting. I told them over and over they were not treating the bed bugs correctly, and they knew what my profession is, and they did not listen to me. Then, because I was leaving 'against doctors wishes', they had me do their outpatient care program - IOP. Maggie, the social worker, is amazing. I love her. And she's the only reason I went for all 3 weeks, even though they told me it was a one week program. Do not ever go here. I hope they get shut down soon. No one deserves to be here.

Ky'Shawne Nelson

i love this place it makes me feel at home they helped me with alot the food just sucks

HellaWhat -DangerZone-

this place was one of the best places i could have ever gone for help. the staff was helpful and sweet. the food was not greasy it was great. for all of you haters out there dont judge this facility to u have been in it

Lauren Rawcliffe

staff is completely rude, unprofessional, this place is unsafe. not recommended at all.

Lynn Kitty

I was involuntary committed to this place, I was treated for psychosis. I went to the emergency room for chest pain and headaches and was not treated for the symptoms there they put me on a72 hr hold for evaluation and I ended up in Palmetto Lowcountry Behavorial Health. This place doesn’t explain what is going on they put me on meds to calm me down I was frantic and anxious to get out of here, some of the nurses were very rude. I felt I was wrongly diagnosed, they gave me trials of medication for schizophrenia that didn’t make me feel better just gave me lots of side effects making me more confused and angry, my main focus was to get out of there. The food was disgusting , they move me back and fourth to different units without acknowledging me the reasons, I wasn’t allowed to go outside for 3 weeks,it felt like pure hell. They would lie and tell me that I’m leaving and nothing happens I’m still there like a prisoner. Held against my own will I never hurt anyone, or even thought of committing suicide. I would ask when will I be released and they just ignore me. To me it felt like they wanted to keep me on the meds to make me worse and hallucinate. This place did not help me at all just drugged me with Resperdal drugs made me weak and pass out a couple of times. I felt hot flashes and cold also I can’t sit still it makes my nerves act out Pacing back and forth.Ive never been on any type of meds I’ve been diagnosed for depression in the past so I felt that was the underlying condition with anxiety. They need to clean this place it’s very nasty and unsafe.

Crystal Wolfe

Very unprofessional no knowledge of mental health ! Becareful and don’t be scammed! They will try to drag you in either for outpatient or inpatient treatment and they talk more about money and insurance instead of well-being in the steps recovery on someone’s in distress about their well-being that’s the last thing they should talk about or that shouldn’t be the first thing that should be talked about ! These people they’re just want to make money off of sick people that’s reason why they’re so disrespectful the staff are very ignorant and the receptionist have no knowledge and experience whatsoever want to comes to mental health the meaning and the proper terminology that use in therapy ! Sadly in the south people mental ill are 2nd class anyways but it doesn’t give them more of a leverage to be so disrespectful to those who are sick who are really trying to get help ! Please save your money and time and go somewhere where people care and who will not degrade you because you have a mental illness! Honestly wish to give negative stars but in this case I have to only get one star ! how dare they call themselves medical Fessional‘s if they’re not punctual on time and not very clear on how they speak and also just straight out want your insurance information and financial information over the phone that shouldnt be done over the phone – should be done in person that thing is I didn’t even step my feet into the door and to the place yet and they want the information that sounds pretty sketchy to me !

Christen Martin

This place sucks and operates illegally and the staff is horrible.

Hilary Near

I just left the facility and I will say for someone that has been to detoxes, this one is actually great. The doctors meet with you daily and will cater to your needs, obviously within reason, almost all of their techs are interactive, fun, and will go out of their way to make sure you get what you need on the unit, and the nurses are extremely informed and educated - they also will bring you your medicine if you’re sick in bed or in group; where as, in other facilities you don’t get that treatment. The groups are interactive and informative, some are fun and some get down to the heart of the how and why of relapse and recovery. The groups are ment to push you to realize who you are, who you can be, and how you may get there if you so wish so. They also have AA, CA, and NA meetings daily. All in all, I say Palmetto is a wonderful facility to go to! Don’t wait until it’s too late.

Ethan Brewer

Staff refused to communicate with the family of an involuntarily committed patient on the grounds that this patient's HIPPA rights would be violated. Family was not educated on the resources available to them during and after the patient's stay. Even after patient consented for family to communicate with treatment providers, they were impossible (not just difficult; impossible) to reach. A brief (less than 45 minutes) meeting with the caseworker was held between family and patient. Caseworker stated a "mishap" occurred but would provide no further details. Upon discharge, the patient was brought to the lobby and family told "Good to go! Papers are in the bag." Absolutely no help to the family. Motto here seems to be: "Get the patient in, treat them, send them home, get their money, pray they have to come back."

Christy Argo

This is ok for a 72 hour stabilization but after that most of staff seems to torture you! I was traumatized by the time I made it out!

B D

My daughter was in this HORRIBLE placefor some depression issues. The facility its self is, dirty, drab, and smells bad. The staff have serious issues with communication. I has an apt with her counciler at 11am. I was there at 10:50. They could not locate the counciler. After they called back and forth they finally paged her over the intercom. She responded and they sent me back, it was 11:20. When I got back there, she had the nerve to tell me she had been there "patiently waiting".. Did you not think to call up front, 5/10min after?!! The councilor and session were a joke, lead by someone with no kids and no idea of issues at hand. The 2nd night she was there a 16yr old boy was admitted, yes it coed, who looked to be in his 20's 6ft 2' 200lbs. My 11yr old daughter woke up in the middle of the night and saw him standing in her room!! Her roomate saw him as well. He was caught on 2 other occasions trying to sneak into the room after hours. IIIIII was notified by NO ONE but my daughter!! I spoke to the charge nurse, who claimed she was not notified during shift change that this occurred, it was later confirmed by other staff!!!! She tried to assure me by saying" they were checked on every 15min". At that point I informed her that a rape can occur in less then 5min!! On the last day, I received a call from the charge nurse, who wanted to inform me of an "incident". She informed me that the day before an older boy exposed himself to my daughter and another little girl.. Yes he was "removed", but the damage is done! I fell TERRIBLE for allowing my child to be taken into this place. The staff are less then competent and in need of some serious communication training. The fact that its coed, ages 7-17yrs, is insane. That is just a set up for disaster!! Yes my child may have needed a few counciling sessions before this ordeal, but now she will need serious therapy. She was way safer out here, dealing with some preteen issues. Now she has been subject to and will have to deal with more adult issues. I'm disgusted with this place and wouldn't advise anyone to consider it!!

Ron Wertz

Not letting people who care about the patient visit them? Ridiculous. I'd love to see the relapse rate for this place.

Wolfie Maus

Just came home from this hospital today. Very disorganized. They lost my book bag and shoelaces somehow claiming it wasn't on the list byt somehow my belongings from.my bag was in an envelope. They're going to buy me a new bag and shoelaces! Now i got a never-ending migraine!

Christine Meekins

Very helpful, the group sessions were extremely helpful and the bonding amongest the patience is a great way to understand you are not alone in this journey from darkness to light.

Brit-Pop Snob

I have had to stay at Palmetto several times. The staff & Drs are usually very helpful. The food is pretty good. My only complaint is the mixing of potentially violent patients with the non-violent. The staff can't possibly watch these people 24/7. Very dangerous. There were also patients there who were not actually ill and were just "set up" by someone and taken in by the police. That is not the fault of the hospital it's just the law which needs improving. However I will probably come back to this hospital if I need to.

michelle casey

I was here 3 years ago exactly for a suicide attempt that landed me in the ER and I just wanted to give my thanks. Great staff, they really do care. Food was good, group therapy was definitely helpful, made some friends during my stay. I would go back if needed but I feel like I'm in a really good place now. About to start a family in a month and definitely in a better head space nowadays. So thank you Palmetto <3

TNProductions

I was here for 5 days and it was a horrible experience. The group sessions didn't even help me. The doctors barely give any time and don't care. To me they only want money and don't care about you. Since I was in the kids department, unit 7, the therapy was not helpful and watching movies all day isn't so called treatment. And, if you act up they put you in "focus." They were expecting me to stay a week and the doctor was mad when he had no choice but to let me leave do to my parents contacting my lawyer. WHATEVER YOU DO NEVER SEND YOUR LOVED ONES HERE!!

Ryan Rhoades

I was just here for a week, I absolutely loved it and the staff in unit 5 were amazing! They went above and beyond to make sure everyone was comfortable. I felt safe and that I was in good hands. Thank you to all your staff!

Evan Rosenberg

I was a patient here. I just have to say that I am so grateful for this place. I have nothing but wonderful things to say. The staff was caring and professional and it made my stay there as comfortable as one can hope for. They have the whole day planned out for you. That way you can just concentrate on getting better. I would recommend this facility to anyone and everyone!

Sean Alford

This is a medical facility no one wants to be here, but it does help. I spent 6 days voluntary and other than being a very bare environment, I adjusted and participated. The nursing staff for the most part was fantastic, they were always there to listen and explain. The doctors were a bit short with "bedside" activity, but it's to be expected when the medical industry just looks at patients as a number. I'm certain the treatment looks different in each ward, section, area.... I think I was in 4. It was a very rough time getting there, but I'm glad I did. If you or a loved one needs mental health treatment, no place is going to be appealing. Palmetto Lowcountry is there to help.

maggie Parker

My teenage daughter was there for suicidal ideations. I think first and foremost people need to understand that this is not a place to go to get cured. This is more like an emergency room, a place to get stabilized so that you can be sent home to work on your problems. The nature of this place requires understandably limitation of phone calls and visitors. My teenage daughter participated in group discussions and individual discussions with the doctor and nurses. She complained that they had a strict schedule however this was something that she desperately needed. I gave it four stars out of five because it was difficult to get through to the nurses when I needed to talk to them or ask a question. I was always able to reach a nursing supervisor or a social worker when I needed to but sometimes I needed to talk directly to the nurse and that was difficult to get through to. Doctor Lopez was fabulous! As far as some of the comments about the food not being good or whatever, I do not expect that this place is anything close to a 5-star hotel. As far as I'm concerned my daughter could have done bag lunches every single day. I don't want her to want to go there! It's not a vacation!

kenneth wieczorek

My wife a patient there has experience poor service there 1 no working showers 2 no recpect for her needs takes days to get any help 3 staff doing nothing to help in patients needs 4 no answers for family finding out progress 5 Loundry patients have to wait days even week to have axcess to geting there cloths clean. I have seen this place my self sewer water backing up in building room were patients are half the help there need help them self. I can not see how this will help anyone it is a discusting place please do not let your loved ones go there. very upset with the bs that is there

Cianna Denninger

I was admitted here in February the experience was interesting ,I suggest you separate the depressed kids from the kids with anger issues ,I suggest you give Mr.Jason a raise !!!!he gave me a reality check and real life tips and knows how to make a person smile.

Glenn Hilos

Wonderful staff. Great bedside manners. Place and the people there saved my life.. They made me feel like they were taking care of one of there own family member

Lola Nelson

I was in unit 5 for a week and I can say I was treated with dignity and respect I was scared when I came in had never been there the staff was great always there to help or give a listening ear the dr and social worker saw you every day a lot of groups to learn from I cant think of one bad thing to say there was one nurse that was rude she left pain meds in my room and left the plastic cup I had a moment of weakness but i turned the cup in but that was the only problem i recommend it to anyone thank you all (lola)

Kevin Gauck

I recently stayed here for 8 days. The staff was spectacular- they actually care about their work and more importantly the patients that they work with. Legitimately shocked to see so many bad reviews when they are literally saving people’s lives. It’s truly amazing how much my life has changed for the better since I was hospitalized here. Thanks all!

Melissa Jackson

This place has some unethical doctors and staff. These certain people caused my condition to worsen with no relief for me or my family. I have been to trident and MUSC. My condition got better and I was released with hope. Unlike Palmetto. I was confused scared and still needed help.

Shoelacy

I was a patient here for about a month when I was 13. They helped me recover after I attempted suicide. I liked the daily activities. It focused a lot on teaching us what our problems actually we're medically and how to work towards fixing them. I noticed some people in the comments say it felt like a prison but it was mostly to make sure we wouldn't hurt ourselves or others. It didn't seem at all unprofessional. There was one nurse I remember that was kind of rude but she was being brutally honest with me which definitely made me re-evaluate myself as a person. Guess it really helped in the end.

jennifer morris

The intensive outpatient program is a joke. It’s basically three hours of babysitting and no counseling. The counselor is condescending and knows nothing about addiction. This is a giant $$$ grab and these people do not care about your recovery. No individual therapy. No suggestions. Just three hours in a room with a. Counselor who is not an addict and doesn’t have any experience with addicts. But not she sure dislikes them.oh. And good luck trying to call them. Just tried for half an hour. No answer

Myles Alexander

Ugh, the only tech that was good was Mr. Jason

Debonair R

I can see why this place has such low ratings, as I Interviewed for a position here, and the very same values imparted to the community, such as respect, honesty, integrity, are clearly not practiced by HR or any other upper managerial positions involved in the hiring process. Its been a month since i did well on the interview and assessments, however still have not been informed of whether i will receive a job offer or not, despite my taking the initiative to inquire several times via phone calls, that are never returned. Who would want to work for such rude individuals who lack empathy and consideration, ESPECIALLY in the counseling field. Do not send family or friends here, they are very unprofessional and clearly lack two important qualities, the ability to communicate effectively and an extreme lack of empathy.

Dave McClard

I just finished spending a week here--came in manic and delusional and left happy and back to normal. The facility buildings themselves are okay--no major problems to report. The beds are adequate but not great, and the pillows are better off not being mentioned. The clothes they issue are awesome, though. You get an actual T-Shirt and pants, rather than the paper clothes most places give you. I've actually been wearing my shirt around because it really is nice. The staff are without exception GREAT! Everyone has their own innate skills and talents, and it was very easy to see the compassion that motivated them. Dr. Sandifer is the first psychiatrist I've met (especially while manic) who didn't immediately want to zombify me with large doses of anti-psychotics. Wow! The food is good. It's hit or miss like all cafeteria food, but you won't go hungry. Phones provide free local or long distance calls and are usually turned on. The groups are better than most I've encountered, and some of them are actually useful and/or fun. Some of them just seem like ways to pass the time. But maybe others found value in the ones I didn't. The cons are the same as in all such facilities. It was very hard and sometimes impossible for me to sleep here, because the staff are required by law to open your door and observe you very often (seemed like every 15 minutes). It's also very boring at times (especially if you can't sleep), because there's often nothing to do. All in all, this was great. I hope I don't need it again, but if I do, I wouldn't mind coming back.

Mary Like-Mathews

My mother is currently being held here and I have tried numerous times to contact the nursing station and they have not answered. I have called close to 10 times in the past hour and not a single answer. I worry because I have not seen this facility but from the other HORRIBLE reviews, I would like to get my mother out of there ASAP! I hope that the staff reads these and makes some changes because I only want the best for my mom and it doesn't sound like that is what she is getting.

Elizabeth youngs

My adult son has been here many times for a number of mental health issues. He has always been treated well and has never complained. He feels safe at Palmetto and has made friends each time. I have been with him during admission as well as during visitation. We have never ever had any negative experiences. The staff at every level have been courteous, professional, helpful and caring. Our son has received outstanding care at Palmetto and it's his #1 choice to go to when he's not feeling well. He has never complained about the food. As a parent of a me tally challenged individual I highly recommend Palmetto to anyone needing help in any way.

Laurie Krafsig

The PHP/iOP team is amazing; they are truly caring individuals that help you recognize, treat, and manage your disease. It's all about chasing happy; how to start that process and continue beyond ..thank you Maggie, Payton, Joyce, Barbara, Dr. Lopez and the rest of the amazing team at Palmetto. I am very grateful

Trissa Basey

I definitely DON’T recommend this facility to anyone that wants proper care for their loved one. Professionalism DOES NOT EXIST amongst staff! Everyone that I spoke with was very condescending, and it was obvious that the staff talked amongst one another about me! They were never on the same page with one another when I called, and you could hear their attitudes over the phone. I took my friend there to get clean and when I got there to visit him during visiting hours he seemed to be very doped up. I called to speak with Dr. Steven Sinderman about the patients care, and during the call every direct question I asked he answered indirectly. He mis communicated our whole conversation to the patient and made it seem as if he had to stay in the facility longer because of me. He made idle threats that were completely unnecessary, just because he didn’t want to answer a direct question. I just want to help my friend the best way that I can, and ensure he gets proper care after his stay at Palmetto Lowcountry Behavioral Health. It seemed to me that the staff doesn’t want to allow me to do that! They were very stressful to deal with and unhelpful for the most part.

Rhyas Bowman

I was recently involuntarily committed to the Behavior Center. The Staff was great. Donovan, Tre, Jeff and Eddie are great counselors and listen very well. I was given a wonderful social worker/ counselor Mrs Natalie ( I believe that's the right name) changed my perspective towards my anger. She helped me to see both sides of drugs. I showed her how addicts truly feel and think. She showed me people want to help us its just they don't know how. This is a wonderful place with great staff, help, information and food. Thank you for all your help

Bethany Anderson

All 20 Patient Rights violated in first 24 hrs! A dangerous and extremely unhealthy environment! Want recovery? DO NOT consider a stay of any type in this HELL!

Onofrio Bacigalupo

No hot water and heat turned off at night. Food sucks. They kept some of my personal belongings when I left, such as my folder. They don't deserve any Federal or State funds.

Rhianna

Staff in Unit 5 was wonderful! I was there for a week, there is a lot of groups, Therapy, and such more! The kids there were nice and friendly, The food was actually wonderful on that day when they made roast beef! It was delicious! Thank you for helping me Palmetto!

Callie Trenary

My husband spent a week in this facility recently. His first impression with how disgusting this place is was when a nurse took his blood WITHOUT WEARING GLOVES and SET THE NEEDLE DOWN ON A CHAIR! I can only visit him for one hour three times a week. What a great way to treat mental illness: by barring them from seeing the people they love. He says was constantly sore from sleeping on the bench-like beds and that the showers were just a water spout with a drain in the floor, so when he bathed it would flood the entire bathroom. For nearly $2k a day I am not impressed with the "care" from this facility!

Melinda Marconi

The social worker, Ms. Maggie was so wonderful towards me and the other patients I was with. The food was decent and I loved that they had alternatives for those who didn't like what was originally for dinner. They have great soup, too lol. I stayed for 6 days. I fell really hard on the floor while I was there and they took great care of me. Decent facility, very clean. They should, however, fix the gymnasium, it's depressing in there lol

Jennifer Schulz

The staff treated me more like a prisoner than a patient. I was discharged and ordered outpatient and have tried 3 times now (by supposed scheduled appointment) to complete my intake assessment and when I show up the staff has no clue who I am and states I do not have an appointment. I have been staying sober by attending AA and working that amazing program. Stay away from this place, it's poorly managed.

J L

Son needed detox In order to get treatment at a recovery center. We contacted palmetto. He drinks 1.5 liter of wine every night on top of heavy aderal,marijuana and previous meth usage. She denied him detox & didn’t take anything he told her seriously. Entire staff at the recovery center including the medical director were baffled at how he could have been denied even after reviewing the assessment that SHE gave him. She was completely apathetic,& in my opinion,in the wrong line of work.Just grateful he didn’t end up there. I do NOT recommend. We spoke with a gentlemen on the phone at palmetto who assured us he needed detox & they could offer it He did an assessment over the phone with a lady who he said was rude. She ended up being the one to do his in-person assessment & denied him even when the assessment she gave him clearly indicated he needed it . Seriously should do something about this employee.

Jimmy nutrin

I'm 17 and went because I was suicidal. More freedom than at the place in Aiken but less clean, bugs on the walls dirt everywhere. At least you get to lock the bathroom door lol. Food was pretty good but most of the staff was just rude and very controlling. One lady we called the fun police because it seemed no matter how harmless or innocent if we were enjoying ourselves she put a stop to it. Beds are okay. Made some friends for the time so it wasn't miserable. Wasn't miserable and would probably go back if needed

Elaine Wallace

Nice staff, the food was great. I got a lot out of the group discussions.

Susan Fitzgerald

Bugs were coming out of the ceiling. “No touch facility” even when just trying to comfort others. Cinderman tries to run the whole facility and refused my friend the treatment she needed along with another friend being prescribed medicine that made it appear meth was in her system. There’s also a really creepy nurse there that hit on me the whole time. I felt unsafe when ever he was supervising the unit. Also they are supposed to test women to see if they are pregnant when they do blood tests. They did not do that. I could have lost my baby with the medicine they prescribed me.

Sheryl Glover

My mother died at this facility. I will go to my grave believing this facility was negligent but I believe I have waited too long to do anything to prove it. My mom passed away at Palmetto facility in 2013.

Mariana Housand

I have been their 2 times and it really does not help at all because they make you find thing out on your own but it does not help and if I have been there once and it did not help the first time then why would it help me the second time will it did not. A few other thing their food was really bad to me. Also the beds their are really really bad and you are very sore in the morning.

Jeremy Preston

I was a patient here. I spent five days in this facility, and I hated every second of it. I have come out of it no better, and they weren't helpful at all. I had nightmares about this place for weeks after leaving.

David Huey

Just got out today after a 6 day stay. Total lack of cleanliness, communication and consistency. I do not hold individual employee's accountable but there seems to be a total lack of management. It also seemed like this business is well more about making money versus patient care. Just my two cents.....

Jason Jensen

I was recently discharged from Palmetto and I honestly hated to leave. When I admitted myself to a medical hospital, I was treated very poorly and unfairly, then transferred to Palmetto with no explanation. I regret any resentment I had towards the staff and location in my first day or two, as I learned to grow as an individual and open up to treatment. Palmetto cleared up my confusion and made me feel welcome. The majority of the staff was very helpful, understanding and kind during my stay as a patient here. I was made to feel comfortable and feel I benefited greatly from my admission. I learned a lot through participation in groups, and gained a proper understanding of my “issues” thanks to my doctor, social worker, counselors, nurses and techs.

Beverly Norwood

This place let my niece go after 6 days now we're afraid for her life. Not a good place

eúphoria

i stayed in unit 7 for kids and i hated it. ny room was filthy and i had bug bites all over my legs. i told staff about it and they kept telling me it was nothing. mainly group thearpy which didnt help and the psychiatrist kept asking if i wanted to be on meds. terrible tramatic experience.

Macon Wilkie

PLEASE PROMISE TO NEVER SEND A LOVED ONE THERE

Cristina Pena

My son was there for a week and he relayed that he felt very well respected, staff was very competent and very kind and generous. he did not like the food but felt he received great treatment while there. when we did make it in for visitations the staff responsible for his treatment cordially met with us to discuss his care, his progress and a successful discharge plan.

Elizabeth Reiff

Ok so most of the staff was nice. The therapy was helpful. The groups were okay. Outside of that I would not recommend this expensive, dirty place to stay. My roommate had a bandaid stuck to her plastic mattress. The place was so dirty, our bathrooms were not cleaned the week I was there. The food is greasy cafeteria food I could barely eat. The place is also incredibly disorganized. I wouldn't recommend this to anyone who needs serious help and rehabilitation

Devon Brown

these jerkwads stole my copy of the half blood prince in 2006.

Keisha Gumbs

DO NOT PLACE YOUR CHILDREN IN PALMETTO BEHAVIORAL HEALTH IN SUMMERVILLE. YOUR CHILD WILL BE NEGLECTED AND PHYSICALLY ABUSED BY RESIDENTS AND STAFF!!! THEY GO FOR WEEKS WITHOUT HYGIENE PRODUCTS. THE STAFF IS HORRIBLE. ADMINISTRATION SELLS PARENTS DREAMS LIKE THEIR CHILDREN WILL BE IN THE BEST OF CARE BUT ITS NOT TRUE. IT IS BUG INFESTED!!! THEY MAKE KIDS SLEEP ON THE FLOOR WHEN THEY GET THERE AND THEY ONL GIVE THEM 2 OUTFITS TO WEAR THROUGHOUT THEIR ENTIRE STAY THERE. MY CHILD WAS BRUTALLY BEATEN BY ANOTHER RESIDENT AND THEY DIDNT EVEN TELL ME. I IMMEDIATELY REMOVED MY CHILD AND I AM SEEKING REPRESENTATION TO SUUE THEM FOR NOT REPORTING THE ASSAULT

Matthew Kohles

I would give it less stars if I could. My wife was here recently and she had an awful experience. They coerced her to voluntarily stay because they knew our insurance would pay. Then when she asked to leave they refused to let her leave for until she saw the doctor which they 'couldnt get a time' until the next day. She asked the nurse at night for something to help her insomnia but the nurse said,"we don't like to bother the doctor" three times. The doctor called the next day and said they said they were going to discharge her but it took over 4 hours. I had to talk with the program manager after 3 hours to get the process moving. They never gave her her prescribed meds the doctor wanted her to have I even had call the nurses to do it and they didnt even though they were time dependant meds. This isn't even all of it. Don't go here if you have any say.

dalton Kolb

The staff here are over worked but full of love. This place saved me life and I promise you all the negative reviews are people who can’t admit their own problems or didn’t like the right ship they run. This place is where I needed to be when I was close to explosion mode.

Diana Mikkelsen

They got rid of the recliners

Van Maulden

Maggie is the outpatient therapist for PHP and IOP. She is amazing. She cares about each and every patient she works with. She provides CBT therapy. If you are having trouble with PTSD, bipolar, anxiety disorder, panic disorder, or depression-I highly recommend her. She loves her job, the people she works with and she does her best to make each and every patient better. I love Maggie and am so grateful for her. She makes me smile. The only drawback are the bathrooms. Many of the doors do not lock and they are falling apart. The bathrooms REALLY need to be redone.

Ann Herring

I was a patient from 6/27 to7/09 2015. Except for one person the staff was o k I was in the adult unit ,and this person,whose name I have wiped from my memory, humiliated and abased me daily in group -and never one-on 0ne. She teaches in Goose creek and claims to be"this close" to having her doctorate. The psychiatrist I saw was incompetent. She merely asked me if I had any questions. What I took away from this abysmal place is that you never return.I've learned my own coping skills and they have nothing to do with help from thid God-forsaken place

Kim Kachmann

This is a pill mill. Beware.

Vickie Jeffcoat

I stayed here May 28 2018-June 7 2018 and this place is awesome!!! All the people that worked there were so nice and supportive. I honestly didn’t want to leave cause I was in a safe place with no judgement and positivity everywhere. The groups every hour are fantastic. I left this place feeling great. I attempted suicide and soon as I got there I was welcomed and everyone made me feel just so happy. I made friends for life in there. These people are now my support system. We all got each other and I was very thankful.

Calvin Miles

I like the idea of a other way to help but they think in the wrong prospect

Cindy Outen

I wouldn't consider giving not the first star for this place today was aweful. My son is worse off than 2hat he was. Staff is horrible. I'm contacting everyone here until I get my answers. My son was told he was being discharged when I got there it was totally different I wouldn't recommend anyone to go here PERIOD

Google Guide

Way less than 1 star. This place is awful. You are treated more like a prisoner than a person in need of help. The staff has major attitude issues. There is ZERO communication. You are told things will go a certain way and they don't happen. This facility is a terrible place to try to find help for your teen. Please, please try a different option. This place hindered my daughters progress.

Courtney Wood

Outpatient program is a joke. Lady who runs it is very sweet, but extremely redundant. Says the same things everyday that just didn't reach or resonate with me. I attended for 3 weeks and was discharged with no explanation. I left the program feeling the same if not worse. Only pros of this program were the people in the group with me and Thursdays. Thursdays were activity day. A really great counselor there, Greg, ran these days. He was amazing and the things he said actually impacted me and stayed with me. Other than that, the program is not worth your time or money.

Celines Rosario

my personal experience was great I needed a lot of help and I got it thanks to the staff and the caring people for Palmetto Lowcountry Behavioral Health Center I have nothing but love for them and I wish them the best thanks for existing guys my life is way different since I went through the process thanks again