Reviews of Columbia Area Mental Health Center (Psychiatrist)

Aileena Roberts

The front desk woman at this office was EXTREMELY rude, unprofessional, and UNHELPFUL. She repeatedly slung the glass door separating the office and the waiting area open, snatched a clip board out of my hand, and did not give us any information in regards to when we would see a counselor. Overall the front desk staff was loud, rowdy, and incredibly clueless as to professional workplace protocol and customer service. This is particularly sad since the office itself is working on aiding the public in a sensitive subject matter. Very disappointed in the service I received.

Tamika Perez

This is the worst place ever. I mean the hospital recommended this place and all I've gotten was a bunch of b.s and high bills. They never call back wait to set up appointments then cancel them. Crazy my son has needed a prescription for over 6 months and I still as of this day been able to get the meds script. I was told to call the med line. I'm like how when you all have never initially wrote the script you cant refill what you never filled. This is a waste of time and effort. I could say so much more but I done at this point. Go somewhere else to get your child help. This place is helpless. Excuse the typos if any.

bugspappaw .

Checked in 10 minutes before appt time. 2 women working desk. Told us they would let the dr know. 40 minutes later went back up to desk asking when we would see dr. Told us they would check. Dr came out and said the check-in women didn't tell her. I asked checkin women why they didn't tell dr. We made an appt for a reason. They said it was a mistake. They certainly weren't busy. Only 3 other people came in during that time. We were sitting right across from their windows so if they were doing their job they would have noticed us and realized something. Not good customer service at all. It didn't help my granddaughters mania or temperment. That rad not good. So my day is ruined again by incompetent people in state government . So if someone wants to contact me regarding this please feel free.

Roy Strang

initial experience was positive; though in subsequent experiences with an "adult protective services" Critical resident in ultimately urgent but impending crisis situation ending obviously BADLY resultant of loudly crying etiology in openly self describing pathological behaviors adult citizen seeking help 2x. 08-10-2016. Neighbor / Resident was Ill received, ignored or not Dx/misdiagnosed but in dire need of CRISIS INTERVENTION. I'm saying that any imbecile could discern the guy needed CRISIS INTERVENTION, or at least assist him gain SSA disability or remove the SSA/SSI experts panel from closed circuit TV. We should have called 911, State Troopers have a honestly greater professional ethic then too many psychiatric professionals and allied support health career professionals (social work, no special vocabulary required) The patient subsequently became one of cities avoidable homeless men if he'd been a woman it'd be a far different ending, was hit by a car, only becoming dehabilitates; though having had the window to successfully apply for SSA disability (not SSI) window close on the case

Eileen

This was the worst place ever. The staff was rude with eye rolling condescending attitudes. Wouldn't send my worst enemy here. Wouldn't trust theses people with my HEALTH. YOU'VE BEEN WARNED!!!!!

Pamela Moffitt

Very disappointed with this clinic! My daughter had an appointment at 2...ask front desk at 230 when we would be seen...front desk very rudely “oh she’s running behind, we will come out to get you when we are ready for you!” Should have left then! We are finally pulled back at 3 pm to do a telemedicine appt..phone kept disconnecting... you’d think they’d offer to reschedule... they did not...Matter of fact WE had to find the front desk lady to let her know hey the call ended 5 mins ago. Her reply “ okay..we already know!” Got to talk with. Psych all of 5 -10 mins out of an supposed 60 min appointment.. doesn’t matter because it was clear in that amount of time she had dignosed and was ready to prescribe antidepressants . When I voiced that I was uncomfortable giving my 14 year old Prozac. The Dr told my daughter “well doesn’t look like your getting any medication to help today” then the Dr preceded to say my daughter wouldn’t be seen again in this clinic if I chose to not accept the rx. She added in that I should hide all pills and sharp objects.. implying that if I didn’t medicate her I was putting her in danger! I’ll admit the thought of that made me caved and agree to her prescribing medication. Once I agreed the DR basically ended the conversation right there abruptly and called the medication in.. ok see you guys later! I’m not mad, I’m sad, why you may ask because my child was told by the school psychologist that she had to see this clinic to start/ continue counseling with her. Matter of fact my daughters 1st session of therapy at school didn’t start till I booked this appointment! So much for the cognitive behavioral therapy. Left with the impression that without accepting an Rx we wouldn’t receive any help.

Johnny Enonymous

The service of this organization is extremely disheartening. Nikki Haley cut funding to all mental health services in South Carolina, and as a result patients are treated as a caricature of themselves. Their existential experiences are diminished. The so called healthcare “professions” are like cheap mcdonalds ingredients as to the South Carolina mental health system. This is a travesty.

Gamecock Nerd

My psychiatrist recommended that I consider a program Columbia Area Mental Health offered that she felt would be beneficial. However, knowing my resources are very limited - she advised I call and inquire about cost and if they would take my insurance. Cue the surreal: they do take my insurance, but they cannot tell me what the costs would be. They cite a range of $20-500+ per visit depending on what I need. I reference the specific services requested - the employee says she doesn't know what that is. I inform her its one of the services listed as being provided per their web site - and I'm told she still doesn't know what it is and (apparently) can't be bothered to find out. In fairness? I imagine she was busy. Perhaps she was even new (I don't think so, but who knows). But if someone is calling for mental healthcare...it seems like following through on basic stuff like learning terminology and checking prices shouldn't be an unreasonable request - because the alternative is someone not receiving care they may well need out of fear of incompetent or lazy staff.

Jimmy Wright

Jane Garmany is a horrible human being

Kayla Shimmel

I have been seeing Dr. Jane Alford and a woderful team of therapists for going on 3 years now. My life has been changed by the Strategies they teach and the love that they show to each patient. Even my mother has mentioned that she can tell the staff really care. From Miss Dee at the front desk to my Therapist to my nurse practioner, Dr Morrow. Remember, it takes effort, but there is help in this place and I believe Columbia will only get better.

Sherry Goodwin

After only 2 visits and a total time of approx 30 min trying to get help for my daughter, they referred her to go to another place. What a waste of time. Offered her no help however the lady did make a point to tell my daughter she was hard headed. Thanks for helping build her self confidence, you stupid idiot!

David Turner

If you don't "HAVE" to come here, don't. Anywhere else would have to be better. They are rude and look at you like you're trash. I absolutely hate that place. I don't understand why something to isn't done about that place.

Audra Smith

I Iike this app because it game me the help I needed. Thank you