Reviews of Centers of Psychiatric Excellence - Charlotte (Psychiatrist)

Paula Paula

"On the first day, I arrived depressed and miserable. I had no idea what to expect and honestly didn’t believe anything would help. Dr. Abraham, engaging, understanding and professional. He explained what to expect.

Sandra H

I was in a very bad place, pushing through each day when I ‘hit the wall’ in November. I was getting ready to go to work (which was like drudgery) and I just broke down. I thought to myself, “ I cannot fake my way through one more day. I can’t work so hard to go on living”. Yes, living was ‘work’ for me. I live with a person who I believe to be a narcissist. I have been in a relationship with him for going on 8 years. I had experienced/witnessed abuse as a child, but this was a different, more cruel form of abuse. I went from a vibrant, healthy, happy person , to someone I didn’t recognize anymore, related to insidious abuse this personality type inflicts on others. I had tried meds, but side effects not great and didn’t help much. I had been researching alternative therapies, because I was so desperate. I stumbled upon ketamine and had been researching it for a while, along with other psychotropics. I had signed myself up for every experimental treatment for depression/PTSD/anxiety, when I then found COPE in Charlotte, NC that does ketamine therapy. I have to tell you, these people CARE! My doctors ( Dr. Abraham & Dr. ‘M’ ) were so empathetic along with the staff. I was terrified of the treatment because of some of the experiences I’d read, but I was desperate and thought, “ It will kill me or heal me “. At that stage I thought it was a win-win, either way, because I felt I just could not go on living a joyless life. I had my first 6 treatments and 4 more weekly treatments and I am actually feeling like ‘me’ again! I am not back 100% to my former self, but I am bathing more ( I know gross, but I didn’t care about that, which is not me), I have more interest in doing things, I have begun to work out a little, and don’t have those intrusive thoughts that we’re not healthy. I do need to change my environment, as I live in a toxic environment related to the narcissist. I feel like I am getting my ‘fight’ back. Not in a mean way, but a self-protection way. Before, I could see no way out of the pain. I had no hope. I now have hope and I am blessed to have found COPE of Charlotte, NC and all the wonderful staff there. They are very thorough. It’s not an in/out, here’s a pill, and good luck thing. My psychiatrist dug deep. I don’t know that I have ever had a psychiatrist dig so deep into my psyche. Some treatments were tougher than others, but the staff there are compassionate, empathetic, knowledgeable, and will keep you safe through very treatment. For a person who suffers ( or has suffered ) from sever panic attacks and anxiety in general, it was very scary going in. I am so glad I was able, with the assistance of the staff and much prayer, to be able to push beyond that fear. I have not had a doctor, any doctor, take so much time and be so caring. That’s the whole team’s approach. I know about not wanting to get out of bed, face the world, and feel that life is drudgery. I hope that you will check out/research this therapy as it has helped me to come out of a very “dark place’. I am a work in progress, but I SEE progress. The treatments I have received through COPE of Charlotte, NC have been a ‘lifeboat’, for a person drowning in depression, PTSD, hopelessness, and anxiety. I hope this helps and I think doing some research about ketamine therapy is definitely worth a try. I WOULD be careful about where you go. I know COPE is not just another ketamine clinic. My last treatment, I cried ‘happy tears’ for the first time in a LONG time. I knew I couldn’t verbalize the gratitude I felt for everything everyone had done for me. They are at the top of the list in psychiatry and are, IMO, revolutionizing the way depression, PTSD,anxiety and other mental illness will be treated and hopefully it will be the first line of treatment, rather than a last resort. God bless you and there really is hope!

ANW 84943

Cope has treated me and every other patient I have been in contact with like family. The staff is truly compassionate and reassuring. The treatment room is a soothing and welcoming environment. Since receiving ketamine treatments I have felt a change in my mood from hopelessness to happiness. Cope is a place where I feel safe. I am truly grateful.

Roxanne Therrien

Ketamine and the staff at New Hope saved my son's life. Literally. After the very first treatment my son was transformed. Like someone turned on a light switch, my son returned to living life. I can't say this loud enough, if you or someone you know is suffering, go to New Hope for evaluation first. Not last. It is truly a miracle treatment and Dr. A will know if it is for you or not. After suffering through years of depression my son had given up on life. He left his job, threw away his possessions, isolated himself from all friends and family and decided being dead was his only choice for freedom from the darkness. In just 14 months there were six suicide attempts, two hospitalizations in psychiatric wards, four different psychiatrists with four different mental illness diagnosis, three therapists and at least twelve medications. Every hospitalization and every new psychiatrist told him that he just needed to find his desire to live and taking a pill and behavior modification with a therapist would help him do that. The problem with that was not one single prescription made any difference at all, in fact some made him more suicidal. My son was treatment resistant and not one psychiatrist was willing to think outside the "happy pill" box. The psychiatric community was in fact justifying suicide in my son's mind. Every failed attempt at treatment seemed to justify to him that he was hopeless, broken, couldn't be fixed and better off dead. It was heartbreaking to witness. He had a successful career, managed his life on his own, no trauma or situation preceded this journey into darkness and no pill was ever going to "fix" him. New Hope proved that. Our first contact with New Hope was when my daughter reached out from Colorado to the first point of contact at the clinic. Elena is truly amazing, she provided first and foremost comfort and kindness, then information and most of all hope. Not just "New Hope" but "any" hope to this family that had lost all hope. Elena is the ultimate compassionate professional and that is exactly what this mom needed after 14 months of being slowly traumatized by the medical community who all missed a chemical imbalance in a blood test that Dr. A saw the very first day we met with him, the same blood test that was done in the hospital and viewed by every medical provider that my son saw. Dr. A knew immediately. Dr. A is the most compassionate medical provider I have ever encountered. He speaks to you not over you, he explains everything until you understand it and has more experience than I have ever encountered. He is kind and makes a real human connection with his patients. He doesn't just oversee ketamine treatment, he treats the whole being. Dr. A, Elena, Dr. M, Harley, Dr. Jacob and the entire staff at New Hope are like nothing we encountered anywhere else. They are truly unicorns and without them my son would have eventually found a way to end his life. Every step of the way we felt we were being lifted up by these people. We were a team and they were each invested in my son's treatment. There are no adequate words to describe how that feels when you have lost confidence in the medical community. After a single treatment I saw life in his eyes, his smile returned and he was not suicidal. He has followed through with the additional treatments to "seal the deal" but he has been living life again in happiness and hope since his very first ketamine treatment. If you are reading this, you are looking for an answer. Don't hesitate, call New Hope first and start living again.

New Hope

By design Dr. Abraham and his staff named their facility New Hope. New Hope for a new journey accurately describes my experience with ketamine. Nothing short of a miracle. If miracles can be chosen, my choice to try ketamine has opened the doors of my mind to a new life which I had given up hope was possible. I have struggled my entire life with treatment resistant anxiety and depression. Somehow I always managed to survive but now I have an opportunity to thrive. Within each of us is the ability to become the best version of ourselves......who God intended us to be. Without Hope the ability feels like an impossibility. Ketamine has shined a light in the darkness of my minds eye allowing me to see things from a healing perspective. My journey has just begun but I’m awake in a way words can’t express. Dr. Abraham, Elana, Dr. M and the entire team thank you for your love and support. If angels are real you must be mine.... if your considering ketamine.... Choose a miracle....

B Jack

Treatment here is first class, the staff are wonderful. I have been given such great care. The ketamine treatment for depression and chronic pain has been more help than one of my back surgeries. Another side effect was such a great reduction in migraine headaches after the first treatment I was headache free for over a month.

Ashley Webb

When I first came to cope for the I diagnosed with bipolar from about ten different doctors. Not one cared enough to think of me as a person with a daughter that depends on me. I been in and out of hospitals so I was skeptical and that’s putting nicely I loss my faith in doctors and on the verge of giving up I been over medicated and under medicated. After first set ketamine treatments I felt like a great weight stress and negativity been lifted after those first initial treatments I got better with each treatment I was able to think clearer and navigate through social situation easier if you are not ready to put the work in after the treatments does it’s job then your wasting your time if you’re bipolar as far as any other illness not sure not a doctor. But I can tell you this new hope cope saved my life and my daughter’s I will be forever grateful to the doctors and staff that oversaw my care. So yes if I hear of someone that has been through what I been through I d send them there.

Niefj 8

I cannot say enough about the Dr.’s and staff at Cope Psychiatry. The care and treatment have been life changing.

SSA 45848

The staff here are extremely professional, kind, and on time. They are always on time and willing to help in any way. I have gone from 10 medications to 3 medications thanks to these ketamine treatments.

Jason K

I've been working with the amazing doctors and staff at COPE for the last few months and they are fantastic. They actually listen and work WITH you to try and help. I can't recommend them highly enough.