Reviews of Duke Psychiatry at Civitan Building (Psychiatrist)

Invisa C

This place is a godsend. They have a variety of doctors that can help you with whatever problem you are having. My doctor in particular is very awesome. For the following reasons: 1. He talks to me on basically a equal level. 2. He always says what he suggests we try as part of my therapy plan, but he then asks me if I would like to try it. This is important because by giving me the choice instead of lording over me, it makes it more likely that I will try it with an open mind. 3. He's really super nice to me. 4. He's not judgemental of the things that I tell him about. He just asks if that's working for me. Oftentimes we find out it isn't and he suggests an alternative idea in that regard. Your experience may be different depending upon the physician you get but they have a variety of new and seasoned professionals there to help you with your life goals.

Babykitty F

I have been seeing a psychotherapist at the Civitan for over a year and I can honestly say that I have never had an overall better experience anywhere. I have been seeing therapists and psychiatrists for many years, mostly in San Francisco at the University of California San Francisco, and the quality at Duke, by far, reigns supreme. Yes, the parking can be tricky particularly if you have a disability (which I do not); however, the parking garage to the right of Civitan has several spots that are two hour parking for Civitan patients only. These are great! I must give the reception/front desk employees at Civitan props for being nothing short of amazing! They are very nice and skilled at what they do and have always gone out of their way to help me, thus making my experience top notch. This also goes for the people I speak with on the appointment line...very expedient, courteous and helpful. I must also say that my psychotherapist, Dr. Stephanie Jenal, is the BEST I have ever worked with!!! She has literally helped to save my life. Words do not adequately allow me to articulate the depth of her experience, skill set, wisdom, personalization and overall care and concern that she has demonstrated to me as one of her many clients. I am beyond impressed and satisfied with Dr. Jenal’s expertise and guidance. The last thing I will say is that Duke absolutely requires that they put in crosswalks on Elba Street, please!!! It is rather bizarre that none exist as crosswalks are everywhere on the campus but here. Elba is a very dangerous road thus making the journey across it difficult at best. Thank you Civitan for everything.

Charles Waldron

I brought a blind man and his guide dog in for his appointment.. Parking is a nightmare under these circumstances. We parked in the garage and nowhere is there any directions as to how to get to the Civitan Bldg. Apparently there is meter parking somewhere in the vicinity of the bldg. but nothing in the instructions tells you where that parking is located. In addition the building faces a four lane street and no cross walks are conveniently available and I am not about to walk a blind person and guide dog across Elba under these circumstances, if that is where the parking is located. I would like to suggest to the powers that be that they address these issues but I don't know who they might be.

Katharine Doino

Untrained psychiatrist pushing drugs, trial an error. Stay away

Jeff Bk

Pro is great charity care program to keep cost down. Cons I found were that in both individualized and group therapies they tend to do cookie cutter psychology that puts people through set symptomatic treatments that emphasize symptoms while ignoring causal factors. This gives patients a false sense of security that they are receiving effective care when they aren't. This model benefits them so that they have patients to train their residents and can conduct research studies but lets patients slip through the cracks and promotes slow or ineffective treatment. Group interpersonal therapy ignored individual problems over one year duration. Individual therapy ignored areas the therapist wasn't trained in (depersonalization, child of a narcicistic parent). Ok for short term problems, depression/anxiety/anger but I wouldn't trust them for chronic ones because treatment isn't individualized enough. For example, I came in as a child of a narcicistic parent and had my background completely ignored and dumped into ineffective individual then group therapy then DBT therapy then recommended for autism screening! I saw patients that went for years without making progress (Bipolar and someone with a phobia against working). I wouldn't trust them to get at the root causes of someone's problem, only provide symptomatic care (like a bad physician). Probably best if you know you need a specific treatment regimen like CBT therapy for depression or DBT mindfullness therapy for suicidality. Parking costs are expensive unless you have a disabled placard, then there is free parking behind the building. Non disabled can get a parking discount at the gift shop in the hospital across the street-$4 for the whole day.

Jasmyne Bergeron

Group and individual therapy. Great place to progress.

Mark

Ok, for one, it seems many of the people here that write reviews don't have any idea how psychiatrist do their jobs. And furthermore, you don't give a negative review because you couldn't figure out there is a parking garage next to the building. I am seeing Arkady Millard, who has been great at listening to me and understanding my scenario. She has been tremendously helpful, and has given me confidence in the Duke system. Yes, sometimes you have to try different things, for those of you out there that think you get a magic wand and a solution the first time. Mrs./Miss Millard is really a gem and an asset to the Duke Psychiatry system. I cannot thank her and the Duke system enough for existing and having staff that can empathize with what some people may be experiencing. Yes, medical systems can be "cookie cutter"; you can't have a perfectly individualized plan all of the time and medicine works this way everywhere in the U.S. Duke just does it with passion and empathy and this brings me to a level of comfort I seldom feel at other places. Thank you!!! Especially Arkady!

Mary Heine

A truly horrible place. Just stay away!