Reviews of Burrell Behavioral Health (Psychiatrist)

Harold Kerr II

High turnover...poor communication...good therapist leave the scrappy ones stay. Threatened to cut me off for missing one appt in 7 years. I was sick and puking. I guess they'd like me to share that???? Got out and am better off for it.

Andy Libg

This clinic is by far the worst in Columbia. The staff are rude. Fromt desk is extremely difficult and cherish acts as a supervisor but she not one. I dont reccomend services from here. Boonville clinic is awesome.

Brittenee .

The caseworkers here are very rude. I had one caseworker insult me and whenever I reported her, I was told that she was allowed to say what she did pretty much because I have a "mental illness". I feel as if this certain caseworker and others abuse their power and are allowed to get away with pretty much anything. My feelings were hurt pretty badly over what was said, and her supervisor didn't seem to care in the least bit. Also, I had asked for over a year to see a psychiatrist because I don't prefer nurse practitioners, because obviously doctors have more education and knowledge of psychiatry and pharmacology. Now I finally get to see a psychiatrist, but that hasn't been until now that I am at the Berrywood Clinic. Also, the staff at PSR don't seem to care about their job and are very disrespectul at times to the clients. One staff member likes to be on her phone quite a bit when she is supposed to be working, and she treats the clients like they are a bother and has no compassion for the clients who attend PSR and acts like she would rather be anywhere else than at her job. I felt very hurt by the comment the caseworker said to me. Just because you are a caseworker working with mentally ill people doesn't mean you have the right to insult them. It seems these caseworkers get away with everything. I have seen several reports on the news of other caseworkers in different states where caseworkers have gotten away with even worse things. Sad world we live in where mentally ill people are treated like trash and treated like they have no feelings and deserve to be insulted. I will NEVER have case management services with Burrell again. I felt betrayed by my caseworker's supervisor and by her making excuses for the caseworker and her insulting me. I've been thinking about quitting Burrell services altogether. Anywho, I hope my review can help others in some way.

William’s Building Toy Review Gedzah

They are the worst Psychiatric Facility I have ever had the miss fortune of communicating with...... They call from an unknown-blocked number (with what feels like a-threat) to inform me that they are going to cancel my daughter’s appointment if she doesn’t call them....... What kinda Gangster nonsense is this!!! Call with professionalism and concern for my daughter’s psychiatric wellbeing!! The person says, “Well if she doesn’t confirm this appointment she will be canceled” Who are you??? Well CANCEL IT!!! They can Call days before the pending appointment, email her, text.... utilize the avenues of communication that best suits your younger patients!! I felt the dialogue was very insensitive and being as thought this is SUPPOSED to be a Mental Health Center they would have a bit more tact when calling the mother/insurance holder of the patient you want to see!!!! Sooooo I called GEHA... lodged a complaint told my daughter she is not allowed to go back there.... I only hope my complaint serves as a teaching tool on better customer service for this organization!!!! FYI people are Less incline to answer a BLOCKED NUMBER than your organization number???

LaShe WestCoast

Honestly, I never take time to write reviews... But, I feel I should warn people! If you feel like you need a therapist, please go anywhere but here! The staff turn over rate is so high that they will have you going insane! Seeing a new therapist and starting over is hard... THIS WILL HAPPEN MANY TIMES! Running out of a medication that they made you dependent on and then called your script in late or not at all... THIS WILL DEFINITELY HAPPEN! There is no organization whatsoever to this facility! Most of the staff are very bias and rude! The psychiatrists seem very cold and in a hurry to get through the appointment. They are also quick to write all sorts of medications that have many side effects and then they don’t even care if you are being over medicated! Worst experience and caused more anxiety than ever!

Myron Black

They are friendly but untrained on how medicaid spenndown works they discharged me do to them saying i had to pay spenddown and iam like you bill me i submit bills then u get paid so now i gotta wait on caseworker to call me back to say what is going on it pretty sad when the patient goes to them for help and knows more about medicaid then they do