I was in a situation of either getting a doctor’s note and/or my records. Filled the form for release of records. I was told that I would receive a phone call when my records was ready to be picked up. Haven’t received a call yet after 3 weeks. Apparently no one works there because every time you call for something, the receptionist would always respond with “they are out of the office” and you’ll be sent over to their voicemail. Doesn’t matter who you leave a voicemail to, you’ll never get a call back and/or answer. I attempted to set an appointment with my MD to retrieve a doctor’s note but was told that my doctor was retiring in a month and couldn’t be seen by her. Then I was offered the option of seeing another MD but I would be reassessed. I’ve already been reassessed a couple times by Hamm Clinic. It takes them two to three months to get through the whole first initial steps before they even see you. I informed them that I didn’t have the time length to be reassessed for a doctor’s note. Their response was that I can go to another clinic then. Well, that doesn’t really work either because I need my records which they can’t seem to find over the past few weeks. Hamm Clinic use to be good when I first initially saw them for professional help. But now, they don’t care about their patients. I’ve been trying to move to a different clinic with a smooth transition instead of starting all over. But with Hamm Clinic withholding my records, I’m at a stop.