I have been going here for a while and I like the venue and the people I worked with.
Recently however, I discovered an accumulation of $900 in bills that were not being sent to my current address, and instead my mom's, that I thought would have been updated with all the paper work I filled out. I also do not understand why no one decided to check up on me to inquire the unpaid bills sitting getting stale since February that I had no clue even existed. It would make sense for someone to be keeping an eye out on billing discrepancies like this. Really don't understand how this kind of mistake was made. Am I responsible for my bills? Yes of course, but they are also responsible for sending things to the right places.
Had the bills been sent to my location, I would have been able to properly reevaluate my financial ability to sustain my mental health. Instead, no one said anything, and the books have piled up and I owe them now before the first. They waived the late fee, which was nice, but the fact this this much in bills was not brought to my attention nor sent to my correct address has left me angry, frustrated, and anxious, and now I am considering never going again, which is the exact opposite of what a establishment of mental health should be helping to remove. In this case, it has increased my stress and surrounding negative feelings.
In terms of the reviews below criticising the abilities of the therapists, I would definitely take that with a grain of salt. Anyone who takes their mental health seriously should know that some therapists may not work for you. Especially when evaluating their personality...