Reviews of New England Center For Psychiatric And Addiction Disorders Llc (Psychiatrist)

Theresa Raetz

Last month i came here i was one of the first 3 patients. They open at 10am.i walked out of the office at 1:27 and i was only seen for 6 minutes! They couldnt rush me any faster! They didnt take into any consideration that i cant take anything drowsy and they gave me a medication that knocks you on your ass. Joy is usually faster than dr berman. But when dr bermans in the office expect to be in there 2 to 3 hours. People leave the office because it takes so long to be seen that they need to he elsewhere ( because you know, people have kids, work and school.) it doesnt make any sense. None of it makes sense. And if you choose to go to this office. You will just love the secretaries. They have the dryest personality and they dont look at you when youre both conversing. I checked in one time and i sat and waited for 2 hours and 15 minutes and i asked her what was taking so long and she says to me "did you check in?" I was the third person she had checked in. Are you kidding me. Theres an uncomfortable vibe here. Like they wont listen to you because yiu have an addiction or disorder they dont take you i to consideration at all. Unless yiu have time to waste, dont come here.

Debra Benson

This place doesn't deserve a star, for many obvious reasons of poor medical treatment. They broke the hippa on several patients. I'm not mentioning client names because of relation to and friendly terms of respect. This place needs to be investigated including doctors, nurses and secretaries. If the clients are in a serious need of their medication and then being denied of their treatment How is that helping the human being? Or if the client wants to wean themselves off the medication the doctor "threatens" to have that person place in the institution! I certainly wouldn't trust them to care for any of my loved ones let alone rodent.

Tom Birch

On Tuesday 3/1/16 at approx. 2:50pm I went to the clinic for a drug test and to meet with Dr. Berman as previously instructed. Upon entering the waiting area I observed the client that recently attempted to extort me for $13,000. She did not cause a problem today. I observed 4 other clients, well known to me through the halls of AA and the clinic. These subjects are actively selling, trading their meds and as addicts they are prescribed medications that are inappropriate, such as Klonopin and Aderrall. Everyone was trying to position themselves to see Dr. Berman or Joy 1st as opposed to waiting for hours, the usual wait. Dr. Berman summoned me into the conference room where I met with her and the NP, Joy Camara. They proceeded to inform me that I was being discharged from the office due to non-compliance with their program. They also alleged I provided (2 weeks ago) a tainted drug specimen but admitted the test taken 2 days later was negative. Dr. Berman's body and head shook with anger/rage as she literally could not stay focused and kept spewing out different allegations, most being untrue and outright fabricated. She alleged that all of the staff, including herself, were threatened by my presence. She could not provide specifics except that I wrote "This is bullshit" on the last drug test form. I tried to explain that I had already called the office and apologized. I explained that if someone had simply listened to one of the numerous messages left me the entire situation could have been avoided. In over 6 years I have never witnessed Dr. Berman be this angry. In fact in the 20+ years that I have been a clinician I have never seen a mental health worker/doctor act so unethically or inappropriately. Dr. Berman explained that while she was on vacation this past week she gave instructions for the staff to have no contact with me. When I pointed out that she effectively interrupted my psychiatric treatment and left me alone to deal with certain issues she promptly stated that I HAD NO RIGHTS. The NP, Joy, seconded this and said they do not return phone calls no matter how dire the situation or even in a crisis. They both informed me that all of the staff gets anxious prior to my visits, including the NP and Dr. Berman. I then questioned their background/training as well as stating that the staff turnover has resulted in brand new staff manning the front desk and I have never been profane or disrespectful to anyone at the office. Dr. Berman shook with rage and insisted I have a terrible problem with anger. When informed that staff did not like the fact that I insisted there is indeed a patient bill of rights and consistently advocated for myself, Dr. Berman stated there was nothing else to talk about, no second chances, etc. (This despite me having direct knowledge of several other patients having been discharged and taken back several times, not coming in as scheduled, etc,) On numerous occasions I have informed Dr. Berman that waiting several hours to be seen is absolutely unacceptable and she hated it when I told her I had the right to be seen within a reasonable length of time. She was constantly on the defensive and could not accept positive or constructive criticism. When informed that the housekeeping at the office was non-existent and I would be happy to help, she changed the subject. At one point I was summoned to the office 3 times per week for a period of time and I questioned whether this was necessary and suggested to Dr. Berman she was doing this for the money as someone from Medicare had called me to question why visits were so frequent and suggested they would not all be paid for. On several occasions my confidentiality was violated by the NP. On one occasion she approached me in front of a full waiting room and stated that if I did not return to see Dr. Berman I would be discharged. Several other patients told me they heard the entire exchange. On another occasion the NP shared with me information about another patient that had recently died.