Reviews of Bournewood Hospital (Psychiatrist)

300 South St, Chestnut Hill, MA 02467, United States

Average Rating:

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We offer you all the feddbacks of people like you who have information of the services and products of Bournewood Hospital (Psychiatrist) in the area close to Massachusetts.

At the moment the business receives a score of 2.6 out of 5 and the score was based on 63 reviews.

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This Psychiatrist belongs to the category of Psychiatric hospital.

Where is Bournewood Hospital?

REVIEWS OF Bournewood Hospital IN Massachusetts

amazinangrybooks13

Hurt my family so much

Megan Balcher

It was awful. No one did A THING for me. At all. It was like no one watched us... We were minors... There was cutting and purging and restricting going on while there. Clearly going on. They did nothing. Said I still wanted to kill myself and they sent me home the next day.

Kate Violette

I definitely wouldn't call my week experience here the worst, but it surely wasn't the best. There were staff who were kind and genuine, along with staff that would sit there and noticeably laugh at other patients. We were however, allowed smoke breaks which really was nice. It was the only thing to really look forward to during the day because to me the "groups" were more like arts and crafts. I was waiting for someone to bust out the macaroni and string... When I returned home, it felt very strange. Almost like Bournewood actually did more damage than good. All I have to say is that I hope I never have to return!

al m

My brother uses the Bourewood when he has his break downs. Always says good things about them. Don’t know why so many people hate it. It’s the medical industrial complex, what do expect. I go by what he says about them. He asks to be taken there

Tamika Bensalem

I was hospitalized here for a mental break down.. and I hate to admit it but I'm glad I was here.. The staff and patience all help each other out. We learned our triggers and how to calm / deal with it

Ivan Rutkowski-Ansell

Jaimie Dosenberg

i had a really nice stay in the adolescent impatient program and all the staff members were super kind and professional

Diane White

I was there when I was 15 / 16 years old ( I’m 50) now!! for severe depression and suicide attempts!! The adolescent unit. It was a good place. We were locked in but the staff was pretty fun and cared! A girl I met there and became friends with snuck out through the bathroom window after she was able to get the bars off to go see twisted sister and dokken .. . She went to the concert and was caught and brought back a week later lmao.. she was so fun !!

Allie A.

Took two trips here before I finally got help. In all staff are pretty cool. Some patients were annoying, but it's a looney bin so go figure.. They did not help with my self harming, but they at least set me up with the out patient care I needed after my 2nd stay. Solid ⭐⭐⭐⭐, would likey get sent back again.

Alicia D.

Joshua Altman

Chris TV

Drew Clark

Violated my HIPPA rights let my parole officer in an take me to jail, almost died kicking methadone in the county.thanks bournwood!

Mike Lewis

Alexus Charron

I have only seen one consistancy with this hospital and its the negligence bestowed upon its patients. From articals to reviews from patients, employees, local residents, and patient loved ones reporting the lack of staff, underqualified professionals, the flakiness of keeping track of patients and the laziness of supervision. Multiple deaths have occured due to the negligance of this hospital as well as break outs and local resident home intrusions. How long will the facility be able to bribe there way out of improper patient care? When will the residents of brookline be able to feel safe in their neighborhood? When too many tragedies occur? Why has the state of massachusettes not take the proper action? This is a place where patients undergoing drug and psychiatric treatment are supposed to feel safe confound in the walls of this facility but what is there to feel safe about with lack of security and underqualified "professionals". This is not justice for people who are in real need of help. Hopefully enough action can be taken to either get this facility to the real standard of what is needed for these patients of just shut down all together.

Patricia Caissie

It was an eye opener for me

Janet Boudreau

Staff was attentive and secure

Jeff Rosen

Michael DaRosa

This place is excellent

Tamrin Cheng

awful facility. especially dr. hart. had something called "interpersonal" where they would put all the suicidal kids in a room to talk to each other, but coping skills were strictly not allowed. absolutely stupid. never send anyone here.

Alexander Diotalevi

I stayed here for about a week and this place really helped me a lot. The staff are helpful and the groups are usually fun. Also I had a really good time here, I think I laughed here more than I have in my whole entire life to be honest.

Kristyanna p

This place was the best thing that could have happened to me. I went my senior year of high school and at 17 years old I was terrified. They were comforting and everyone was helpful to my treatment. I am a skinny female that likes to keep to herself and they respected that and I felt completely safe. I was never pressured to go to anything, therefore I wanted to go after a few days had passed and I was comfortable. Thank you for everything you guys do!

Emily Beato

I was admitted to this hospital on a December 14, 2016 for cutting up my arms and contiplating suicide. I had no privacy, which made me feel so much worse there. Sure, the staff and patients were nice, but the staff and therapists pretty much did nothing. Conversations with the therapists were mainly asking how I felt and talking about my favorite band. They check each room every 15 minutes, even when you’re showering. I was taking a hot shower trying to relax when a staff member barely knocked and walked right in. There are no locks. And when you’re trying to sleep, they’ll walk in your room and the sound of the door and the lights wake me up all the time. And the first day I was there, I got no breakfast because I wasn’t there the night before. I was admitted at around 5:30am and the staff didn’t think about getting me breakfast. A couple patients had to share their toast with me. And lunch and dinner is always cold. And the staff pretty much have no control over the patients. I have insomnia, and they strictly wake you up at around 8am or 9am so I didn’t get much sleep. The first few days I constantly cried and begged to go home. I felt worthless and wanted to die even more. I wound up lying to get out. I get nightmares about this place. I’m currently suicidal again but I don’t want to tell a doctor in fear of going to a ward because my experience with this place was so bad. The night before I was discharged, a patient kept screaming late at night and threatened to kill herself and another patient. Another patient began to cry and I was just traumatized even more. They didn’t act on the patient immediately. They waited until she got violent and screamed threats so loud she woke everyone up and scared a few.

Dakota Leahy

I'd give a 5 but when I was last there 2 years ago they still wouldn't give transgender people room mates. No other problems. And I hope they have stopped that practice. Besides Whittier and bournewood I've never been segregated to my own room. And I've been alot of places.

Bill Cornish

My experience is from shared client info, and from several. Seems a great place to dissapear, not held responsible and famous for new beginnings for all needing a society break, a chill place to crash if need a week away,a few hookups and staff willing to guide help and demonstrate. Perhaps a new technology approach for the ages setting a stage for and instilling intimate loving and nuturing as the key to wellness.

Elexis Rodriquez

This place made me more crazy then im actually am.

Mayia G.

My first experience, as I went there for depression, had nightmare problems and self harm, — it was alright but please do not go here if you honestly have your own plan for treatment. They did not help me with my personal problems nor questioned why i did what I did, nor helped nightmare problems or “seeing” as to where I see shadows, etc you know? They do however, make you feel wanted at times, compliment you and make you smile so I give them that. Anyways I requested to leave due to no security, felt awkward, had a guy throw stuff at me and they can’t do anything about it which obviously made me go crazy and angry but I kept my mood happy. My roommates are friendly, extremely smart so that also kept me going which I give another plus to this hospital. It’s not the best, I did leave with a smile, they do give good food and offer anything for you so I will give credit when it’s due, but it was definitely not the place I was looking for. If you show any behavior or such, they will tend to keep you there longer. If you’re planning to go here - ask for a 3-day discharge meaning you will have three days (not including weekends)

Ray Perriello

I met my boyfriend there. We've been together for four months now. I love him and he's great for me, so thanks. Now on to the real review: _________________________ UPDATE: we were together for six months but we still talk despite living so far away and I even hung out with him today, a whole year later. Also I’ve been there three times lol oops. __________________________ Best treatment facility I've ever been in by far. Staff is great. However, they still don't help much. Dr. Hart doesn't do anything to help you. He just makes stupid, sarcastic jokes and doesn't do his actual job. Every time that I was at Bournwood it was not helpful in any way, shape, or form. I'm still waiting to find a treatment facility that actually works on getting you better AND NOT JUST LOCKING YOU UP INSTEAD OF WORKING ON THE PROBLEM.

James Castricone

carlos rivera

It's great

Natasha Yaghoobian

This hosptial has the worst place to center youths unhelpful most of the are staff unhelpful and the Dr. Doesn't. Return phone. Give it was one star was over rating it.

Lance Aughey

Cindy Savino

G

absolutely awful place. was sent here and the lack of control the staff have over the kids are astonishing. the experience of being there traumatized me, ever since then my life hasn't been the same, i feel disconnected and more dull than ever, and it doesn't even feel like depression. it's just the hopelessness and worthlessness and distrust i got in reward for going to bournewood.

Tyler Millan

This is by far the worst excuse for a mental health facility I've ever seen. The staff treats the patients with little to no respect. I've seen the staff get into childish arguments with obviously mentally handicapped patients. I visited a friend of mine there and she felt incredibly uncomfortable. She was surrounded by 40+ year old people (mostly men) with serious mental health issues even though she is only 18 and struggling with depression. They clearly didn't try to place her in a unit with more kids her age. I thought this place could only be beneficial but I was very wrong. I tried to get in contact with her through the hospitals phone service for 3 hours only to be constantly redirected and hung up on. If you or someone you know is thinking about coming here, PLEASE bring them somewhere else.

LILLIAN BOORAS

Horrible horrible place. Please do not place your loved one here. They admitted my grandson had an illness yet dropped him off at the T Station before any treatment plan was put into place.

Joe Oseghale

Bournewood Hospital is still the best place I have worked.

fawning deer

Mental health treatment for minors was absolute garbage. It was like a prison, but maybe a bit worse. We were practically unsupervised, but at the same time we couldn't do anything! Immediately upon arriving at two in the morning, I was strip searched in front of two people. One of them wasn't even a professional, she was a cleaning lady. It was humiliating and uncomfortable, and they didn't even let me bring a stuffed animal. I was put in a hospital gown and given uncomfortable pants until my parents could bring me something else. The staff did nothing, all the care was just art and music- it was fun, but didn't solve the problem. When I was there, I saw about three kids get sedated after they had meltdowns. They attempted punching the staff, I saw people get forced to the ground and held down by their necks. We wanted to file a complaint for excessive force, and we sat in the hallway to make sure the guy getting restrained didn't get killed. We were threatened if we didn't go back to our rooms, as they didn't want us to get them in trouble, probably. One of the restrained and sedated kids was tied down to a bed, and ended up vomiting and soiling himself because the staff refused to untie him. Everyone had at least two panic attacks while there. The put the kids with anxiety, depression, and suicide attempts in with the kids (almost adults, too) who were there for anger issues, severe behavioral problems, and drug addictions. The psychs were inattentive and it seemed like they just wanted to leave. They didn't listen. We weren't allowed to call anyone aside from nuclear family, and would be yelled at if the call lasted more than a few minutes. We were isolated and treated like we had done something absolutely horrible. It was basically a breeding ground for more mental problems. Total textbook abusive asylum. Showering was my only escape, and even then it was difficult to do so because the shower and the bathroom were both absolutely filthy! I woke up with bruises I didn't remember. I felt like I was in a horrible trance the entire time. You got in trouble for sleeping in too late (even if you were admitted at three in the morning, like I was.) Only good part is that they let you take whatever you wanted from the fridge. I had fifty cartons of milk. DO NOT SEND YOUR LOVED ONES HERE. IT IS A HORRIBLE PLACE AND DOES ALMOST NOTHING TO KEEP YOU FROM COMMITTING SUICIDE. They left the closet door in our room unlocked, and there were things like shoelaces, guitars, stuff that could easily be used as a weapon in there. Avoid Bournewood at all costs. It was unprofessional, unhelpful, chaotic, violent, and the staff were hardly trained. It deserves 0 stars. I felt alone and scared and even worse upon leaving. I had to trick the psych into letting me out, because they wouldn't accept, "I don't want to be here, this place hasn't helped me at all" for an answer. It has taken me a long time to be able to write a review, as I had avoided talking about it because I didn't want to relive it. Again, Do Not Go To Bournewood. P.S, the food was absolutely awful. Worse than a school cafeteria.

Jennifer MacKinnon

Idk where all of you were. But my stay here was way better than I thought it would be. The food is better than most psych units. The staff is amazing. Matt and Cecilia and Amanda stood out to me most. Matt is easy to talk to. Amanda definitely saved my ass from a sentence here. And Cecilia! There was a glass red and clear kiss that I left behind. If anyone knows anything about this please call me or send it to me please. My son gave it to me while I was there.

Charles Dougwillo

Cannot find records for Carl Akstin, any Dougwillo, Fiske records.

Schae Simpson

Got ringworm there. Was told it was a bug bite it got worse. When I went home I ended up giving it to my sister on her forehead accidentally

Roberta Wildson

My husband 52 years old is currently a patient there. This is his 5+ admission to just this facility. Approx. 20 admits over the past year alone. Not even 24 hour after he was admitted I got a call from "his social worker" who wanted to inform me that she had to get HIS PERMISSION to call me and make me aware that he threatened to kill me in the ER and during transport to the facility.I am an RN of 42 years, she is a mandated reporter. She HAD to call me and make me aware. The reason for the call was he had requested to be moved to the dual diagnosis unit which is an unlocked unit. Ok he just got there and was suicidal the police called me and homicidal . He wanted to be able to smoke that's why the transfer. I got a restraining order that I cannot continue because I am too sick to get back to the court. Then she asked me if he was still getting his mail at my house. SERIOUSLY this is going to help his insanity how? She asked nothing about his history. What a joke. He just wants to know. Every time he goes in for treatment which is once a month when his disability check runs out and released on more very serious meds that he should not have a license to be driving while on and he abuses them every time and sells them. He plays the game to get these meds. Overprescribed is an understatement. And the psych follow up at Northeast Counseling is beyond atrocious. I have already reported them. We the tax payers pay for these respites, haircuts, laundry and great meals I hear. This is why the opiod crisis. This is why mental health, shootings and suicides continue to rise. The sick ones need help but the providers are to blame.

Lisa Charland

Had to stay here for a few days. Staff was very professional and helpful. If I have to be hospitalized again, I will request that I be sent to Bournewood. The experience was much, much better than I expected it to be.

Marco Lucas

Lala

as my first time being hospitalized and in need of a dual-diagnosis treatment, i was promised to be taken care of... only to be put out on the street 8 days in because "mass health said so". on my knees, BEGGING to be placed at an inpatient rehabilitation program and was thrown out to the street with a piece of paper naming ONE HOMELESS SHELTER. no help whatsoever, all they did was begin another downfall in my life. social worker was fresh out of college, very sweet demeanor - professional even - but so inexperienced that now months later with all the information ive learned on programs.. she should not have been on her own. i was taken off a medication and not tapered at all after being on it for years, which led a trip to the emergency room where i almost died. who throws someone on the street thats BEGGING for help and admitting a need to be locked up?! no detox, no nothing. DO NOT RECOMMEND FOR ANYONE WHO IS NEW TO THE PROCESS OF GETTING SOBER. maybe if you already know the ropes, the staff is pleasant, some more than others. but here i am 6 months later still struggling because i never got the help i needed.

Richard Long

Awesome place staff and people are just great. I was in Emerson #2 duel dinosios. Here are some pictures of this place Outside, and inside of the white house The I.O.P call them for help. They saved my life. !!!!

Nathan Bradley

Had a family member stay here to help with her depression. She had serious complaints with staff. She was left outside for 30 minutes before anyone noticed. She's been insulted by staff, and they made no effort to develop a discharge plan. If you can at all help it, go somewhere else.

Steve Anderson

Had to go to this waste of tax-payer money facility for a mando vacation. Got out a week ago and just looked at the paperwork to find out they lied. They withheld one of my discharge papers so I couldn't read it I didn't sign it but staff tried slip it by. They also use patients' addictions against them in form penalizing them with cigarette breaks and threatening to jeopardize further treatment from them if they didn't participate in some silly groups. Shame on you! For trying to falsify my discharge papers? I hated life beforehand and still do now more than ever, just waiting for Wiley Coyote to drop a piano on my head and kill me!

Vincent Tempesta

The impatient department Is great. But the IOP. Is horrible I was threatened by staff and when I exercized my rights they just discharged me.

Olivia Lanning

I would give this place 0 stars if I could. I wasn't treated well, barely at all. If you or a loved one needs help, please seek it somewhere else.

Barbie's Ken

Incredible! Extraordinary! Amazing! Thank you so much to EVERYONE at Bournewood Hospital!!!! The staff were so friendly...they literally felt like old friends/family members, who just wanted to see you do better/succeed....Truly....each person I met during my stay at Bournewood Hospital helped reset/revitalize/refresh my way of thinking. I felt like a hopeless, depressed, suicidal mess when I got there...today, I stand tall...having gone through so much in my life....it was very hard for me to just crawl out of bed....never mind leave the house and face the world....today, I live by a new motto....it’s a question really...I will truly give thought to this each and every day, until the day I leave this Earth of old age....when you leave this world, what do you want to be remembered for/by? Let that answer define how you live your life...truly....and I promise that it shall lead you to a better path. I have had escape plans to jump in front of a train, since I was 16 years old...every single day, I have struggled with the contemplation of that being in my head (when I was 16, I overdosed on 56 pills and died, came back to life, then after my hospital stay, was transferred to an institution....As of today and for the rest of my life....I will live in the present, and look forward to the future, with a smile on my face....My mind has changed...my heart feels full of Love...to give, to share, to help make the world a better place. Thank you from the bottom, to the top of my heart...EVERYONE I met during my stay at Bournewood. Thank you thank you thank you...I wish each and every one of you the Best! Especially you, Prince Charming ; )

Abe Korenblyum

Can't recommend the Adolescent Inpatient Program. The head psychiatrist, Dr. Hart, is extremely strange, and struggles to figure out when to be serious and when to appeal to the sarcasm and cynicism of his teenage patience.

bettyjane koziol

Place offered no hope, staff treated everyone with little to no respect. Seeing as there is nothing good to say... I'll leave it at that, you can imagine the rest.

Sky P.

Long story short, if you need some place to kick back and get some psychological help, expedited, this is the place for you. Other than that, do not expect anything else. Literally, come in and wait to meet with social worker/psychologist. Make sure to have therapy, mental illness care/meds situated before you go home. This is all this place is good for. Expedited help. I’ve visited a relative several times and I’ll use two words to describe most of the staff... LAZY & UNHELPFUL. They will finish their conversations and THEN open the door for visitors. They take their sweet time aiding the residents. My relative has had to walk up to the desk in tears (struggles from depression) and have to wait for them to finish up their conversations. While he stands there. All kinds of Commotions will be going on but the staff don’t notice. And move like turtles to do anything. Every time I visited , there were few if ANY therapeautic activities and those poor patients looked miserable. They need more activities, more than just a tv in the common area. More art therapists, more counseling, more of whatever suicidial people need. Wow. Sad place

Joseph Silva

The staff at bournewood are very professional and compassionate and are there to help

Kayla Raleigh

T _

Savage Squad

Joseph Butler

It's a great facility to work at.

hannah cullen

Michelle Goyette

Was here 15 years ago, girls going into guys rooms and having sex then sneaking out before bed check. The night nurses I believe we're asleep, had a patient go into seizures and us patients helped him, took a few minutes to rise her from her sleep. I was constantly being propositioned by the men patients there. This place gave me methadone when I was just there for getting off my anxiety meds but ended up getting sick because I went cold turkey myself and didn't realize about withdrawal, this place had me messed up all day long. I would not recommend this place!!

Z Zkolnick

The psychiatrists seem to be the most professional and ethical people in this private hospital. The other professionals like RNs and supervisors that don't work directly with patients are questionable and quick to address problems by immediately sending patients to emergency rooms in larger hospitals. I was also not a patient and was put in a room with three people who immediately diagnosed me by what I discussed with them without talking to my own doctors or discussing things further with me (as a non-patient). I would suggest other hospitals for better care and for people who take their jobs more seriously in the way of admitting and treating.

Arielle Reyes

AVOID THIS PLACE AT ALL COSTS! I was sent here from a hospital I went to because I was contemplating killing myself. I went to the hospital for help. I was sent to a prison. I was brought to Bournewood 2 1/2 years ago. I’m an independent woman and it takes a lot for me to seek help. When I was there it made me feel even more suicidal. They do not listen to people who have mental health issues. They focus more on people who have addictions. One on ones are a joke with the “psychologist”. The only thing that was done right here was the fact that I was given a proper antidepressant, which even then and now, I feel like was only done to get me out of the way. They try to do arts and crafts and music classes which is nice, but what is singing kumbaya going to do when I want to kill myself? We were pretty much left unsupervised. Bed checks were pretty much every 5 minutes and if you were up they yelled at you to go to sleep (I have insomnia). I felt terrified in my room which is shared with other people. One woman was violent and if you even breathed the wrong way she’d try to fight you. If you didn’t join in on at least one group a day, they would criticize you for it which made me feel even worse in my depression. I made myself go to groups just so I wouldn’t get harassed about not going. Please, do not go here if you need help! I lied and said I no longer wanted to kill myself simply so I could leave and my family ended up getting me help elsewhere.

Business Hours of Bournewood Hospital in Massachusetts

SUNDAY
OPEN 24 HOURS
MONDAY
OPEN 24 HOURS
TUESDAY
OPEN 24 HOURS
WEDNESDAY
OPEN 24 HOURS
THURSDAY
OPEN 24 HOURS
FRIDAY
OPEN 24 HOURS
SATURDAY
OPEN 24 HOURS

PHONE & WEBPAGE

Bournewood Hospital en Massachusetts
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