Reviews of My Psychiatrist (Psychiatrist)

Eileen Viteri

First of all..... I didn't realize that the NEW modern RULES for 2018: The Psychiatrists only spend 10 minutes, with you.... long enough to see if you need a prescription... then follow up with more 10 minute sessions to see how you are doing with the drugs. Psychiatrists aren't there to listen to your issues, that's what under qualified Social Workers are for. (....huh???) I've been here about 3x to see the Psychiatrist, to have my prescriptions for my sleep problems changed, because I didn't like the way they made me feel. Upon the 3rd visit, The young lady (Psychiatrist) called me a liar when I told her how the medications affected me. She said, "No one else complains about those things, so therefore what you are telling me, isn't true" (......excuse me???) I researched the medication that she prescribed me, to help me sleep. Turns out that if taken more than a month... that it could cause health problems, & dementia. Also that it could cause seizures or even death, if you abruptly quit taking it. I had only 1/2 of a pill left, and she acted like she wasn't going to give me a small prescription so that I could safely quit. She was very unprofessional. And, her "Title" is "Psychiatrist"?? I thought I was speaking to a immature highschool girl, who made me sit there for 10 minutes so she could throw digs at me the entire time, until finally giving me the prescription that I needed. She gave me a extremely SHORT 7 pill prescription for withdrawing from the medication. I went through a bad & scarey withdrawal period, which I suffered through. AND, now that I am clean of that drug.....MY EARS WON'T STOP RINGING!!! THANKS!! ........ I feel like suing her....... My impression. ....she is in the WRONG profession!!

zoey patrick

i have been forced to change doctors 3 times in less than a year, cant find another place in my area that takes my insurance. they never answer the phone, bad customer service, and terrible staff that dont know what theyre doing.

Taylor Moore

My psychiatrist provides a wonderful patient experience. The front desk staff is friendly and I absolutely love the doctors I have seen, Wendy Cohen and Tessa Holscher. I have recommended both of them to friends. Everyone here seems to really care.

Diane Norton

Got into see the doctor promptly and she met my needs. A little behind the times re automation. No direct transmittal of my prescriptions

Connie Muldrow

Waited two weeks for an appointment only to find out I am talking to a medication management person and not a therapist. It is bad enough you have to pay people to talk to you but to get that awesomely wrong, we'll you all need to find another line of work. Then they proceeded to make me wait another two weeks to talk to someone else. The receptionist didn't even say hello or even ask my name. I am trying to get help not wait for you all to get your act together. Go to My Psychiatrist if you want just be prepared to wait two weeks and then another cause they don't know what customer service is nor how to listen. Ugh!

Crystal Little

Wendy Cohen is the best I love her. I've seen one other psychiatrist in the practice and your therapist but Wendy is my favorite. Getting ready to go on vacation that is definitely well-deserved but I am going to seriously miss her she really is an inspiration and very helpful and understanding. She doesn't try to fix you she just open to hearing and understanding and giving you a better view of things and I really love her for that.

Ree Gri

I’ve called multiple times for the past week and left over 4 messages for a medication refill with no answers or response. This is totally irresponsible for a place that specializes in mental health.

Amber Nicholson

Great psychiatrists !

Arjuna Itil

Dr.Getz was worst .. He himself needs some psychological help. He never listens to your concerns. Seriously how did he become a Doctor in the First place. I regret that I took my Son to him. No body goes to him... please don't waste your time if your child needs some Social Theraphy. Rather please go to a doctor who can really treat Social Work issues like an LCSW or MSW. Dr. Gets take some Books out and all kinds of Non sense but my son did not like him. Please forgive me frankness.

adm a

They are the best. Yet I need to jump... sorry... xxx See you in the afterlife!

Nadia Morales

Never waiting time , always can get an appointment , great care!!

Erin Henderson

I have been to psychiatrists my entire life and this has been the worst experience. The very first appointment I had, my so-called doctor did not know who I was and asked me about my mother. I told him my mother lives in another state I’m not sure why you’re interested, he said well your mother made your appointment? We come to find out that the chart information he had was for a completely different person. He called the office manager and asked her questions about me while I was sitting there, she politely told him this is not a conversation to have in front of a client. After he figured out who I was he asked me if I had ever felt sad. If I had ever felt hopeless, lost, or depressed. I was hoping for something a little bit more in depth besides going through the general emotions all humans have to see if I’ve ever experienced them before. I was told after I left the office and came to the front that my payment next time would be a set amount and I went on my way. I called him the day before my next appointment to confirm and check on what my payment would be myself to Double check and was told the same amount. I come to my appointment the very next day and I’m told that I owe double what was quoted now twice. The third appointment I was rescheduled twice which I understand Can happen we all have busy lives. The last appointment that broke everything was when I was given a different version of the medication I have been on for years without being consulted. If I had not caught it myself at the pharmacy I would have been on a different version of my medication. I had to call them twice the next day to get an answer, which was he thought this would be better for you. If you think a medicine will be better for me that’s fine but maybe I could be informed about it first, Maybe talk to the person taking it about the differences and what would be a better option. If I’m paying You the money I’m paying I want to maybe be told if you think you’re going to change My medication. I terminated my relationship withis place immediately.

Todd Stuckey

There are no words to describe the experience I had with the front office. The horrific experiences I had with them was not worth dealing with to visit the doctors. There is not one positive thing I can say about the front office staff and that made me look elsewhere.

Linda Rothwell

I wish I could give them zero stars! Horrible, highly disorganized. I had 6 EAP sessions available for my step daughter and on third one in, they told us the the therapist was leaving. We were able to get in two more sessions before she left. It then took them about six weeks to get us another doctor. They also knew the previous doctor was leaving and didn’t say anything beforehand so that we could find a more permanent solution for my daughter. So now I’ve lost my EAP sessions, wasted my money on a doctor that wasn’t staying and my daughter was upset about losing the doctor she liked. THEN to top it off, I had to keep telling the office folks on MULTIPLE occasions that I had EAP because every single time we went in, they kept saying we owed them a late payment (which we didn’t because my EAP covered them) plus the current payment. So essentially, every time we went in, they kept trying to get us to pay twice. My family was totally cheated of EAP sessions, money and time. Don’t go.

C L

Great place they make you feel safe and know what there doing.

Katie

So far we've had a great experience here. My son has been recently been seen for his anger management (he is severe ADHD with tendencies of Autism). The front office has been wonderful and his new doctor is fantastic as well. We couldn't be happier. The ability to get prescription refills for his ADHD here is also an added bonus (we have not used this service yet but may). May edit this post in the future, but so far we are quite happy and our insurance is 100% covered with no co-pays, yay!

June Groves

Took my son to see Dr. Heather Henig today! We had a wonderful experience. She was very attentive, understanding and asked the right questions. We will be staying with her!

Ally Tisten

This place isn't the best. I originally started going here because of psychosis. The first therapist they gave me never focused on my psychosis, he focused on 'depression' and 'ADHD' (two illnesses I did not have!). And that was when he wanted to talk about my problems, most of the time he would talk nonsense about himself. I ended up leaving him for another therapist there. The 2nd therapist seemed very under qualified and she was also at a loss of words and never knew what to do. The psychiatrists are nice, all though (maybe I shouldn't be speaking because I'm not a doctor) but one of them prescribed me a massive dose of anti psychotics (keep in mind I was very small and skinny). The front desk staff is horrible and rude. My doctors would double book often. I would wait to see my doctors about 35 minutes on average (usually around 25mins-1hour till I saw my doctor). There are wayyy better therapists in the area. The testing they do here is HORRIBLE. You'll only get one very vague sheet of paper telling you basically nothing about youself. I went to another practice for testing and that doctor gave me a very conclusive, 15 sheets of paper, reading and diagnosis about myself. Don't go here for testing or therapy.

JOSUE_ LENIN

Complete terrible customer service Completely horrible I just don't come here

kumaresh jembu

Worst customer service...every visit you have to wait 30 min to 1 hour...receiponist are very rude never talk nicely...

David Levin

Absolute nightmare dealing with the pharmacy and here for a simple prescription refill, really disappointed. The entire office goes out for lunch at the same time too apparently so don't expect any help during that time

Emily

What a huge change from a year ago. All new office / administrative staff that knows what they are doing, they are helpful, and friendly. Much better than old staff. Great office overall. The doctors and therapists are caring and you can tell they love their job. Highly recommend!

Kristen Gilbert

I have going to see Dr. Raja for about a year now and she provides compassionate care and listens to my needs.

Customer Review

I have never been to a psychiatrist before; when I asked the "coordinator" that took my call what if I needed to change the psychiatrist. His response was "you have to ask permission" from the doctor, really? An adult asking a doctor for permission to see another doctor? That is crazy! No, I did not make the appointment....

Aimee Verrill

My daughters and I have been patients here for almost 6 years. The psychiatrists and therapists are always amazing! The front office staff is always pleasant and super helpful. We absolutely love them all!