Reviews of Brentwood Hospital (Psychiatrist)

1006 Highland Ave, Shreveport, LA 71101, United States

Average Rating:

DESCRIPTION

You will see all the feddbacks of real people like you who have information of the products and services of Brentwood Hospital (Psychiatrist) in the area close to the state of Louisiana.

At this moment this firm receives a score of 2.3 stars over 5 and the rating is based on 154 reviews.

As you can see its rating is quite low, and it's founded on a large number of scores, so we can be pretty sure that the assessment is very faithful. If there are many people who bothered to give their feddback when they've done well with the business, is that it works.

You know that we do not usually stop to place feddbacks when these are correct and we usually do it only if we have had a problem or issue...

This Psychiatrist corresponds to the category of Psychiatric hospital.

Where is Brentwood Hospital?

REVIEWS OF Brentwood Hospital IN Louisiana

Ronda Anthony

My 85 yr old Aunt was sent there after she fell during a horrible storm . Family lives out of town .the cold hearted hateful ER doctor got mad because we couldn't get there to get her fast enough. She has NO mental issues EVER. he sent her to Brentwood against our wishes. We cannot get her out.She has not even a $ for a coke no shoes.They finally allowed us to see her. She is terrified! They held her down did a cavity search because another patient thought they saw something. She was bruised and withdrawn.We are going before a judge or whomever to get her out. THEN we re going to a lawyer!The workers there sit on phones on personal phone calls .Eat the food that's not for them. Breakfast was served at 1p m when we talk to her! The whole place smells of urine and worse!!floors beds and blankets are nasty! Elderly are made to stay up in a chair until 10 pm.Who is getting fat off this place? I'M BEGGING YOU DO NOT SEND YOU'RE ELDERLY THERE. A very sick lady in a wheelchair was crying she was scared and they were screaming at her to shut up!

Chloe Blair

CAMDYN JOINES

I have a family member in this hospital and I can’t even get ahold of her, I can’t talk to her, see her, nothing and the reviews are really bad on here talking about how the people are rude, the hospital rooms are dirty, etc.. but can anyone help me out and kinda tell me a little about this place?

katelyn ritchie

Alexander .

This place tramatized me as a child and only served to scar me mentally. You are essentially a lab rat given numerous psychoctic drugs, until they find that magic one that makes you the "normal" person society needs you to be. This place nearly ruined my childhood and caused my mother so much grief. Only now looking back does she realize what a mistake this place was. I have been medicine free, therapy free, and psychiatrist free for 5 years now, and on my way to a better and brighter future because of it. All in all, Brentwood is the most inhumane place I have ever been to. The bacon was pretty nice though.

Darren Lewis

I think all the good reviews are part of the Staff. My wife was wrongly put there at Brentwood and She had milk throwed on her, someone spit on her, and a chair was thrown about 2 feet from her head.. I would only put my enemies there in war time!!. My wife had no money because her purse was left at the Hospital she originally went to, so she could not buy anything. The Staff was walking around eating lollipops but she could not have one. She could not lock her door to her room and other males were on the same floor, so it was hard for her to sleep. She also saw a woman ejaculating a man on the public telephone inside the place. This place is a joke. I was working offshore and could not get the code to even talk to my wife.. I have lawyers working on this now...

Deprea Bright

There is no hands on counseling. If you are in need real help you should be able to sit down an voice your opinions an all with out spread your business in group session.They spend more time trying to feed you meds and making you find something do like excercise.Instead of helping you get to your break through.3 stars cause the staff is great an the food is better than the hospital.

Angel Jacob

Kerri Hillis

I honestly think half of the people who talks bad bout this place doesn't know wat they are talking bout. BC the place Does not smell bad . It doesn't even carry an odor . And the staff is very nice. I had to drop off a very close friend of mine there. Their job is to make sure u get all the help that u need. I honestly don't like it when they pop pills down ur mouth every time u turn around. But the Dr said that's how they monitor u. So all I gotta say is best luck to all of y'all.

Michael Layman

I checked myself in there on a Friday morning with the understanding that I would be under a Doctors supervision. I never saw a doctor till Tuesday afternoon. For 4 days they gave me a low dosage of barbiturates. On Tuesday I told the doctor that I had been taking high doses of xanax with 2 pints of vodka everyday for years. On the 5th day I received no medicine at all. I was left alone while everyone else on the floor went outside to smoke. During that time period, I was told I began hallucinating and almost died. I awoke on the floor of a padded cell naked. I was now on the Psych floor and scared. They gave me barbiturates again on day six along with psycotropic medicines. I was visited by a coroner for some reason who asked me simple, basic questions. On day 6-10 they continued with this and then released me. This is a very dangerous place to detox. No "real" medical attention is received. The nurses and doctors were a joke. I almosst died because of the lack of supervision. I noticed kept injecting many with something to make them sleep. Please stay away from this place. There are other facilities that are safe to detox.

Tracy Jones

The place was fairly clean, the staff had horrible attitudes everyday! The staff wasnt consistent with NOTHING/From how many blankets you could have to shower time ! Made it very difficult at times in the unit! If you refused your meds they made a big fuss about it and if you had a question about anything you were being combative !

Dana Carroll

Peggy Westfall

Out-patient (PHP) seems to be a better program than the in-patient program at Brentwood due to staff and counseling sessions. There are no individual counseling sessions to concentrate on a patient's individual needs while they are in-patient. The group counseling is not consistent or beneficial. The staff dealing daily with patients lack training, care and concern for patients. They seem to see it as a babysitting job. Nobody seems to hold staff accountable for the way they treat patients. In-patient Staff does not keep up with the patient's belongings that are brought in by patient or their family. Staff has to check bags that are brought in before patient is allowed to have clothing items. Any belongings/clothing, etc. that is not given to patient or allowed is put in storage closets until discharge. My son was there a week after Christmas and the staff managed to "lose" a new shirt (Christmas gift) and a baseball cap that my son has had for years (sentimental value) that were in the same bag with pajama/lounge type pants. My son got the pants on discharge but nobody seems to know what happened to his shirt or baseball cap. They just magically disappeared. They claim they have looked in all the storage closets. My son says other patients talked about their money being taken and not returned (stolen) and some valuables like electronics were broken by staff mishandling it, due to lack of concern. Patient advocate says they do not know what happened to my son's shirt or baseball cap. She also said they could not find any camera footage to show what happened to it. Really?? Staff is not too concerned about son's missing items. It is ridiculous that staff on floors with patient's are not trained or monitored and held accountable for a patient's personal belongings. I will be speaking with someone else at this hospital. This is absolutely absurd and unacceptable. If my son needs assistance in the future, we will seek help elsewhere!

Aalyha Ward

i just came from brentwood yesterday and my stay was beautiful. i learned alot about myself. i found who i was when i went. thank you for all of your help and the wonderful staff as well

Joy Millican

Danielle Breaux

The only care I can speak for here is for adolescent girls. My 13 year old daughter was admitted to treat clinical depression. DO NOT SEND YOUR CHILD HERE unless they are having severe behavior problems and I would only consider it as a last resort. My daughter is an honor's student and does not have behavior problems. She resided with girls in her age group who were pregnant, drug users, extremely troubled teens, etc. Communication with healthcare professionals at Brentwood is the absolute worse. I was told that the reason they weren't communicating is because they "dropped the ball" and failed to assigned my daughter a case worker. When my daughter didn't response to group counseling, her doctor wanted to increase her medication. I was told that as long I consented to the type of medication, he could increase it as he saw fit without discussing it with me. After I threatened to contact the Department of Health & Hospitals, her medication was not increased. I also threatened to have her transferred to a different facility since she was not initially responding to their treatment...which is basically group counseling, watching old movies and speaking to a doctor a few minutes a day. As a parent, I felt that I had no control over my daughter's healthcare. After 9 days of Brentwood, my daughter's condition did improve, but I feel it was due to 2 reasons - 1) she found hope in life after being surrounded with kids with such horrific problems, and 2) because she knew that she could not get out of there if she didn't respond in some type of way to their treatment. My daughter's mental health care will always be treated, but never by this place again. I have researched facilities that treat depression as a medical condition and not as a behavior problem where they are treated like criminals after being brave enough to ask for help. I would highly recommend that you do the same rather than admitting them into Brentwood.

Rae Smith

I’m going to preface this by saying that I was not actually admitted to this hospital, but I was sent there by my pediatrician and have visited the building to be evaluated and possibly treated for moderately severe depression, anxiety, and suicidal thoughts. I cannot personally attest to the atrocities described in the hospital reviews, but after interacting with the staff and seeing the vast majority of patients "zombified" by medication, I can say that I would not be surprised if every one of these horrible stories were true. The staff truly did seem indifferent to the suffering of their patients, and the building itself was not clean, nor did it seem to have proper security measures in place. During my evaluation, I heard screams and sobs down the hallway through the paper thin walls, and heard another potential patient next door retell his heartbreaking struggle with addiction, homelessness, and the horrors of the mental health system. He said it so robotically, like he had repeated it many, many times. I felt the same way as I explained my own struggles to a seemingly uninterested nurse. She would periodically leave and come back, leaving me alone for fifteen minutes at a time, and I was left wondering what would happen if I had tried to kill myself then and there. No one could see me; there was no supervision or surveylence of any kind. I could have done it and no one at the hospital would have batted an eye. I would be labeled as insane and put in a postmortem "box," signifying that I was too ill to even live through the interview. But, luckily, I did not take my own life in the cumulative hours that passed by alone in that room. In the end, it was recommended that I stayed in in-patient care for 28 days. But I had school. So they said outpatient would be fine, too, also for 28 days... which was from 8:00 AM to 4:00 PM. School takes up the same hours, and I live an hour away. I think they took me for an idiot. I eventually managed to lie my way out of there; I said that I was not messed up — my life was — and I would be better off learning to cope at home than drooling in a medicated haze at the hospital. I was 14. They let me go, but not after checking my mom's insurance card. I still have nightmares about what would have happened if I had been admitted. I can tell you right now that there is a very good chance that I would not be alive, had that been the case. At the very least, I would not be me. The day after my near hospitalization, I cut ties with my father: the source of my overwhelming feelings of guilt and worthlessness — and my life has improved so much. My grandparents say that I smile again, and I have changed in ways that they could not even dream of. It was a tough road getting here, but I can honestly say that the struggle has helped me become who I am today, and I would not be as understanding, or compassionate, or willing to help others if I had not gone through all of this. Today is special for me: it marks the six-month "anniversary" of my last suicidal thought. My depression dwindled away after I cut ties with my father — but I will be completely honest with you — my depression is not yet completely gone, but it is considerably smaller than it was before. I have done this without medication. Without therapy. I am not saying this is the answer for everyone — if you feel like you need medical attention, that’s okay — please, do not be afraid to seek help. I am simply communicating my story in the hope that it will help someone else. And if you are a parent or a loved one, above all, be there for your them. Listen to them. Ask them what they want and what they need. Teach them coping methods, not how to take pills. Make them their favorite food. Give them healthy hobbies and ways to fill their time. I have personally fallen in love with gardening, and highly recommend it for improving mental health. Give your loved one space when they need it; let them grow. Foster self-love and new ways to express their emotions. Most importantly, you need to remember to love them, and never give up on them. <3

Aniyiah Fedie

Some staff members were kind. But I don't recommend sending anyone there I grew close to some of the girls in my ward and on of them had severe suicidal thoughts and her doctor sent her home knowing that she still had them. They increase your prescription as they see fit. One of the janitors was amazingly kind and helped me alot when I broke down. There was bullying going on inside the walls of Brentwood in front of the staff and some did nothing but sit back and watch. Food wasn't the best but it was edible. After 72hours there you can invoke your patient rights I did this and my mom called and did the same my doctor shut me down time and time again. My doctor kept me there longer than required but she even said that I was better and then she goes saying that I have to stay longer. It is a scary place and it doesn't help as much as some think, if you want to help some one get better sending them somewhere where they can't talk to those they love often or a environment they don't feel safe in isn't going to do the job.

Love Saffie

Never go here!!! I had to stay for 8 days. And there was nothing wrong with me!!!!! THEY JUST WANY MONEY!!! they are so mean and rude and make you think you insane

Dried Marmot

Horrible

Latrinna McDaniel

My experience was ok you have a roommate as usual. The nrsg staff could never give me my medicine correct, or at the right time. Was on diabetic fingersticks 4x a day, rarely done. Your privacy is out the window when you get there. A staff member, not once but TWICE called her family in which where I live also and told them I was in the hospital. I complained the day I was released to the discharge planner, Nothing was done. Called hospital back a week later, nothing was done. Spoke with nrsg supervisor and dis. planner again about HIPPA and confidentiality. Awaiting response

Anna :D

i begged my mom everyday to go home and without the amazing friends i made there,i probably wouldent have made it to be very very honest. overall it was horrible,the nurses were straight up rude to everyone,other than 2 that were my favorite. at lunch there were male nurses making really rude and unnecessary comments to young kids!like 10 year olds! Its really a prison and if your thinking about sending/going here dont do it the only thing that helped was the meds they prescribed,everything else gave me horrible anxiety and made my deppression worse.

Hagan Menard

On my first day they did not feed me. My whole experience overall was absolutely horrible. The staff curse at you and sometimes out loud. The staff are mean to you and some call you not by your first name but “man” I do NOT recommend Brentwood at all

Harley Dog

You go to the gym every day and I had the best time!

ashley abrusley

My mom, counselor, and I voluntarily checked myself in when I was 14 because I was very much suffering from anxiety and depression. I checked myself in because I truly wanted help and it was the closest facility that accepted minors. I’m 22 now and mentally healthy, however the things I saw in this place still haunts me to this day. I lasted less than 48 hours and I was begging my mom to get me out. I witnessed some of the most traumatic things a 14 year old could ever witness inside of this “hospital.” I can’t even speak about the things I saw here because it was that intense. Looking back, it seems like an episode from American Horror Story. Do NOT send your child here please. It’s not worth it.

Virginia Pellegrin

My poor son is there now. And has been there 3 times before. He also has autism. He crys to me and says he wanna come home. There are times when i didn't hear from him for two days. And when i called he was sleeping. I fused and they brought him the phone. All he could say is i love you and miss you mom. Then the phone hit the floor. And you right you can't do nothing. My baby is stick in a hell hole. And then they give your kids medication that you do not agree with. I am so thinking about getting a lawyer. I fear this place. All the men women and children that are there look like zombies just about all the time. Do not send your kids or loved ones there!!!!

Allison Ritter

Caring and Amazing Staff

Jose Vidal

Idk about the place right now but I was there for suicidal and killing thoughts. When I was there I had the best time of my life. I made best friends with five people I hope I spell there names right but its Duhson, Sidney, Brittany, gnesia, and Benjamin. I miss you guys..that place was the best..(^__^)

Codi Mitchell

they draw blood everyday and urine tests for no reason .......then they will kill you making you weak taking allet blood !!!!!

Darrel Davis

This place is terrible with how they treat children. The staff are lazy and they treat all children like they are adult criminals. They are also known to participate in insurance fraud with false diagnosis. If you know that your child is not crazy and if he/ she is admitted, do not let them medicate or participate in the PHP programs which the doctors tend to treat them as experiments rather than patients. The facility is also dirty and my child came home with lice and bed bugs. There was a 5 year old child there that was sedated frequently because the staff didn't want to deal with her.

Clinton G.

I have been fortunate enough to have two stays at Brentwood. Both times I was given attention and care. Not only was I helped with getting clean there, through their attention to detail and nuances, I also was diagnosed with a condition that played a part the depression in me. I was seen as a whole person, not just a person with bipolar disorder or an addicted person. I felt very safe there. I never saw a single person treated badly, and I was there twice i reiterate. If I had funding and a reason I would check in tomorrow. The reason I am on this site tonight is I was emailing the info to my brother-in-law. It's where I tell people I love to go for help. My name is Clinton Gandy, my two stays at Brentwood changed the course and direction of my life. The staff balances caring for the patient without care-taking the patient. Brentwood provided a bridge for me out of the darkness and into the light of life. I will forever be grateful for my stays with them. I came there ready to do whatever I had to do to get better and they took me by the hand and showed me the path to get a life I never would be able to dream up on my own. I'm a Brentwood Success. I'll tell any and everyone that it all started to come together for me when the cab dropped me off at the front door, but like I mentioned I was looking for solutions. They met me where I was at and dealt with the whole me. Bio-psycho-social. If people don't want to get better or to learn new coping skills, they won't find any there or anywhere. It's the place to go when you are sick and tired of being sick and tired. Good Luck, if you don't find help at Brentwood, find it somewhere.

Kaylaaa

not dank enough

luke rutledge

These parasites are nothing more than drug dealers and clowns.the idiots mock those they're supposed to help and whine about how hard their jobs are.id sympathize with them if the sorry sons of b*****s actually did any work.they will waste your Time,and keep you as long as they can so they can leech off your insurance.go look up how they're being investigated for fraud.no thanks you guys got compared to Sonic workers, do you honestly believe I give a damn about your customer service?why'd you hire a child molester?your hospital is a joke,it's public knowledge if you hadn't heard.i would get in contact with them but y'all can't seem to answer your phone, that's pathetic, what's the matter?short on "professionals"?you hire people from the bottom of the barrel to cut costs,that's public knowledge too if you hadn't heard the news.

Lauren Lee

If you truly care about your loved one then do not send them to this hell hole. This is not a place that cares about its patients' mental health whatsoever. Considering it is place where people go when they are in a bad point in their lives you would think there would be people working there with more empathy and compassion for those seeking help. The staff is pathetic, the therapy in noneffective, and the atmosphere is depressing. Not a good place to get well at.

Vanderbilt Bynum

I loved this place. The reviews are bad but it was fun and helpful for me

Zachary Colvin

Slow and unprofessional! Spouse was punched in jaw ones and her hair pulled and drug to the floor. When punched she was not removed from the floor or seperated from other patient.

charlene overton

Amazing wen I ask for my child to be move to another room they did right then and the so with kids they are great

Samir Dinari

Worst hospital ever! Very bad

Patricia St. Andry

Everyone experience is different and different results. No 2 people are the same. They take the love and guidance to heart. Help us with our family member. We have had 2 in here. 2003 and 2016. Thank y'all. Staff Doctors Nurses and Cleaning Crew all 5 stars that crossed our path. God Bless. Stay Strong

Mercedes Yambo

my daughter is now in this hospital and I'm desperate I live in Schenectady ny and info call to ask my daughter always tell me the same thing not want to take drugs but I could not talk to my daughter

Sophia

I was there myself, the staff is harsh and brutal, they were very rude to you, and never let you have privacy, my room mate was actually very calm and kind, the food options were very harsh, unhealthy foods for every meal, they forced you to eat every last bite even if you were about to throw up

Christina Gray

They don't care about the elderly and their issues . did absolutely nothing too help my mom in fact they dumped her off on university health.would not reccomend their services for the geriatric population.

Carlas Pretty

My son has just arrived around 2:30pm on 9/19/18 he left the ER at 8:37am intake has yet to be done and I have yet to be given a call. I have spoken to a Judy, a Shannon, a Louise, an Ollie as well as a Katara. I have been calling the hospital all day and they have confirmed that he is there but I have no information on him no intake information no one has called to get his medication information or a list of visitors. I am so worried and the reviews are not making it any better. I am hoping to get a call soon all I was told is that they are "backed up with patients" that's also a bit scary. (Addressed by Crystal 2days later) Good afternoon, My son Cadden J. is a patient at this hospital I have called 23 times today from my office phone as well as my cell phone to get information regarding my son to no avail. Brad has been his nurse for the past two days and I have called yesterday and today to get information and he has yet to call me back. I have called Crystal from my work as well as cell phone and she hasn’t answered either. I was transferred to Lucy’s voicemail (not in the office on Tuesdays” no one ever knew exactly what shot he was given, the nurse and I guessed Zyprexa, but I guess I’ll never know. The reason for my call today is because I called my sons psychiatrist office to cancel his therapy and psychiatry visit for 9/28/18 but the front desk clerk told me that whomever she spoke with at Brentwood told her to keep the appointments that were already scheduled for him by me prior to his hospitalization. So I’m unsure of his release date. (Addressed by Crystal the next day) Crystal the patient advocate is wonderful, she understands that your child is in the care of the facility and she makes the parent feel like she understands when the communication is lacking. Crystal the patient advocate really has a CAN DO attitude about seeing things through and getting them done. She called on 9/26 and I really felt at ease. Crystal the patient advocate called on 9/27 to ensure that I had spoken with the doctor and received all of the information that I needed. I feel like my son was able to learn some valuable copping skills, my son was in the care of the head doctor until his assigned doctor came back to work. Being 4hrs away I was happy to get a call from the head doctor the first day and by phone he took all of my concerns into consideration while treating my son. If I had send my son for medical care again I wouldn’t hesitate to choose this facility. As long as the communication barriers have been fixed. MY SON SAID THEY CONTINUED TO GIVE HIM SHOTS HIM AND HE NAMED OTHER BOYS NAMES. HE SAID THAT THEY WOULD CALL HIM HOSTILE AND LOUD AND THEN GIVE HIM A SHOT I HAD NO IDEA THIS WAS HAPPENING I HAVE A NEW OUTLOOK AND SCARE. I’m

Latashia Pryor

Ashlynn Williams

This place is the absolute worst. The nurses are lazy. The food is disgusting, and you will gain a lot of weight. If you’re on a diet you can forget it! Going here is going to make you gain tons of weight. One of the nurses her name is “Dee” she is very lazy. She takes breaks all day to go smoke and see her boyfriend. The other nurses besides her and another are very sweet and actually do their job. In my forced week of being there, I witnessed a lot. They had a patient come in who should’ve been with the seriously ill people. She came in insulted everyone and the nurses allowed her to do so. She harassed many of the other patients and assaulted one of them over a toothbrush and Dee left for a smoke and to talk to her boyfriend and the other nurse did absolutely nothing about it! I went in voluntary for anxiety and they are supposed to allow you to leave in 72hrs, but they lied and told me I was having suicidal thoughts when I blantly told them I was NOT having suicidal thoughts. The doctor basically forced me onto medicine that made me sleep, which I do NOT need because I sleep perfectly fine and went up on every dose WITHOUT telling me. Dr. Yusufji kept me longer than I was supposed to stay because I refused to take medicine I did not need.

Charles Livsey

If I could have given a zero star review I would have. My son signed him self in for in patient counseling. He was dealing with severe depression and his counselor advised him to use this facility. They placed him in the high priority care section with schizophrenics and extreme cases and he was told he was going to the section with daily group counseling. He spent two days and received no counseling. Spent 5minutes with the doctor over two days and was told if he requested to be placed in the other part they would move him. He requested and was told they have no room. There room he is in had feces on the floor and the sink had dried toothpaste in it. He is forced to share a room with an elderly man that barely communicates in grunts and yells and has explosive diarrhea. The night sounds are those of an asylum. On his first night he requested one of his books to read and was given a sedative instead. Later after seeing he was still awake the gave him his book. The air was so putrid that it was difficulr to concentrate on reading. They tell us that he has 72 hours to be released after placing the request. Aetna says they have no legal hold to keep him there yet they still will not release him. Even their website says that he cannot be held against his will.

Koc yra

desiree felton

Cacee Cope

Caleigh Miller

I had the time of my life here but I hated getting up so early but I loved all the nurses and doctors and I enjoyed meeting people with similar problems who would teach me there coping skills and I’d do the same back so I definitely recommend this place. Everyone was so helpful and someone was always there to talk if you needed to, which was great.

Amber Cryer

Cyn Long

Very positive environment!

Shelley Maschino

Gabby Holmes

I stayed at brentwood hospital in september for 2 weeks. Everyone was very nice to me. My doctor was very kind and seemed like he really wanted to help me. This place saved my life. If i would not of been committed to brentwood hospital i think i would be dead. I am forever debted to all the people that helped me there.

can can

My 7 year old stay was very good. Ty staff

Marcella O

My daughter was sent here and requested to go to rehab. The counselor Barbara Thomas proceeds to tell us that she don’t know if a rehab will take her for”just weed”. Like does my kids need to be on heroine or something drugs are drugs u should be happy to find her help. So I told her I want to go out of the city she then says well I’ll contact cada By the way that’s in Shreveport. So hours later I call cada to see if they received the paperwork they were confused and said she didn’t send the normal paperwork to reserve a bed in fact they didn’t even have a bed there was waiting list. So then I had to call to tell he and she says “oh well they didn’t call me to tell me what they need” smh she just didn’t want to do her job. So I call around to other places that might have a bed and found one down south. So I called her back and gave her the info phone number etc. basically I was doing her job still. So I try and call the patient advocate because they were trying to discharge her home and that’s not safe due to possible relapse. I wasn’t even called back til after my child was discharged. Now the worst part is for the 7 days she was there and after I left messages I never was able to talk to a doctor. He switched up all her meds. They really don’t care. They make sure to keep u long enough to get a nice amount of money then leave u hanging with nothing. It’s very sad my daughter had to beg for help.

Jennifer Avery

Robin Taylor

CHARLENE SCUDDAY

I was intake for 10 days then came down with the flu got kicked out but came back to PHP program stayed at hotel it was great.... Group everyday was very helpful.

Keely Verges

Maze Malone

When I was a kid I was admitted into this hospital 21 times. The last time I was 18 so maybe a decade ago I was here. I actually honestly have to say that Brentwood was ok for me. The only downside for me was how rough the techs were when they restrained you. They were very aggressive in their approach they wound hope hurting kids rather than protecting them. Other than that I didn't see much of a problem. In fact unlike any other hospital Brentwood cooked their food with soul.

David Bates

(Edit) Shreveport would be better off if this place closed down. Don't ever have anything to do with Brentwood. You're better off doing nothing at all. You won't be able to see any doctor. You won't be able to get any medicine. And you will be treated like dirt if you try.

Nick Coon

Miserable. Don't take into account the fact that drug use /alcoholism has been in your life forever. They lock you out of your room early in the morning, make you get a doctors order to sleep, keep you there as long as they want, and treat you like your less than. They rarely let you get "fresh air breaks" and kept you confined to a smelly hospital setting. I felt like a prisoner in there. There was a few nurses who had your interest in mind but for the most part it was terrible. I guess that's what I get for using drugs and putting my self in that position but I warn you all to find a real detox facility.

Deborah Constant

My son was in this hospital and he was pretty much neglected....I have a strong feeling that they are more concerned about the money vs. the person. No one was professional enough to schedule him a ride home on the medical transportation van....they continued to call me 5 hours away to ask for assistance. This is suppose to be an organization of professionals and I had to guide them along the way....now you wonder, who really needs mental help!!!! I usually dont like to write reviews but I would encourage anyone who is in need of mental care to make this hospital a last choice.

Matthew Starr

Angie White

I was in the process of being admitted to another inpatient facility when I had a panic attack and took a handful of prescribed anti anxiety meds to try to calm down. It was viewed as a suicide attempt and I was sent to a local ER fully expecting to go back to the inpatient facility the next day. Instead they sent me to Brentwood women’s unit although the inpatient facility was expecting me back. I can honestly say it was the worst 8 days of my life. If you aren’t depressed or have anxiety when you get there, you definitely will when you come out. There was constant chaos between patients, no structure to the “groups”, many staff used profanity and made fun of patients in front of other patients. Movies and music depicting drugs/alcohol/violence were allowed to be viewed/heard. I came in with bronchitis, it took three days to convince them I wasn’t faking the cough and get something for the cough. It took until day 8 to see a NP, who ended up giving me an inhaler because I was wheezing so bad. I asked for a Bible every day to read and never got one. There is absolutely no motivational positive reading material, only games and coloring sheets. There is no consistency to the rules. There are also no healthy food options. Very high carb and fat. Few days with options of salad and hardly any fruit. Upon discharge, the social worker informed my husband that the inpatient facility I was originally going into wouldn’t take me back and I felt forced to sign up for the PHP program, which I’ve done before and it was not helpful because of no individual counseling. This was a lie as I am now going into that original inpatient facility so I feel that being told they wouldn’t take me back was all about the money. The psychiatrist I saw while there was great. Ms. Dawn was also very truthful with me. I felt lied to during admissions. I also like my outpatient psychiatrist I see there but I will NEVER go there as an inpatient again nor put myself into a position to be put there. The drs, Ms Dawn and Ms Myra (who I only got to meet on my discharge day) are the ONLY reason I gave one star. Otherwise it would be zero stars.

Rita Vaughn

Michelle Rearden

17 days out of the past 21 and my dad only improved on day 3 initially. From there, his condition waned and was then discharged on day 12. Had to readmit 48 hours later with auditory hallucinations returning. This is day 5 of second stay and the meds that he was on when discharged/readmitted haven't changed! Never expect a medical or psych dr to return a call, they don't have time to speak to families. Let me say that again, they DON'T HAVE TIME TO SPEAK TO FAMILIES WHO HAVE SOMEONE THERE. I'm going to move my dad to another facility asap, this is subpar care so please just go elsewhere. Don't waste time with your person suffering needlessly when they're in the one place that should alleviate that, but they only care about admissions. Please, if administrators read this, call me, my contact info is on record with David's file in senior care, I'd love to hear from SOMEONE!

Isaac Navarro

I'm currently 14 years old, I was there for about 5 days for drug abuse but they thought I attempted suicide, took 60 Lyrica tablets for recreational use (Stupid, I know) and put myself into a coma and was found 30 minutes before I couldn't breathe on my own and would've died. Anyway to the review of Brentwood, it was half and half, they are supposed to help you, but they don't really do anything for you, at about 5:50 in the morning you'll speak with your doctor about how you are feeling and all he did was try to get me on anti depressants which me and my family declined that, then you speak with your counselor for a couple minutes and they don't do anything either. The showers are cold, and the rooms may be clean and have quite the room, but when it is time to sleep, they mess with the temperature in a negative way, it'll have you with cold sweats and just very uncomfortable and the food isn't the greatest in my opinion, but a couple of the employees are chill and then I believe his name was Jason, he shows discipline in which means he'll straighten you up but even if you're a good kid, he isn't the nicest guy to you anyway the place is clean but the care is poor unless that's their way of helping you then well done on that one.

Amy Leblanc

MY SON WENT THERE WHEN HE WAS 3 IF HE WOULD EVER HAVE TO GO TO ANOTHER PLACE IT WOULD BE BRENTWOOD.THANKS TO ALL THE STAFF AND DRS.KEEP UP THE GREAT JOB.I DIDNT HAVE ANY TROUBLE WITH THE STAFF HOSPITAL SMELLED FREST AND CLEAN.AND MY SON WAS WELL FED.WHEN HE TOLD THEN HE WAS HUNGRY HE SAID THEY FED HIM.THANKS AGAIN.WE STILL HAVE A LONG JOURNEY AHEAD OF US BUT HIS GETTING BETTER EVERYDAY.THANKS.

Jennifer Clark

Joy Newman

When I was hospitalized six months ago, I definitely needed help, but I'm not sure if Brentwood really did that. The only way I remained sane was because the women in my ward were kind and compassionate people. We looked after each other and supported one another. I was only able to get better because I journaled and took personal measures to make sure I got better. My recovery was not due to the staff, it was due to my sheer determination and wanting to get out of there as soon as possible. However, a few kind nurses genuinely impacted me. One nurse left notes on my mirror, and another was very kind to me on my first day and allowed me to have a long conversation with my mom on a portable phone. I participated every day and legitimately worked hard on bettering myself and taking part in every activity, yet that didn't seem to affect their willingness to let me leave. Also, I was one of the few people in my ward who legitimately needed to be there. Severely women were placed in the ward wrongly after trying to get outpatient therapy. Not to mention my doctor was not compassionate or concerned about me. She called me impulsive for attempting suicide (I have depression. I'm really not impulsive. I have a mental disorder that impairs my judgement...) and guilted me by saying "wouldn't your roommate have felt bad if she didn't get there in time." She also made me do two family sessions because my initial one was with a "child" (my 20 year old roommate who took me to the hospital). I believe I only got out when I did because my mom pulled strings with a lawyer friend. It was good for me to have time away from my stressors, but I wish the environment had been better and that there had been more/ better counseling sessions. We never had one-on-one counseling time and the activities we did were redundant and didn't really help. I'm just glad I was placed in the woman's unit with outstanding women and a few kind nurses. Although the experience made me stronger as a person, I never want to live through something like it again. If you need help, get help, just not from Brentwood. The flaws outweigh the good, and from what I hear, the only halfway decent ward is the woman's unit.

lizzie hill

Kayla Michiels

Not a hospital that's concerned about your mental health or wellbeing. Their only concern is keeping you there as long as possible, so they can get as much money out of you as they can. I was in the adolescence unit, & everyone pretty much knew the only way to 'get out' is to lie and say that you are getting better and their treatment has helped your mental state. No one really got help. The only 'help' they provided was medication. And they medicated you for just about anything. 'I'm sad'. Medication. 'I'm scared.' Medication. 'I miss my family'. Medication. And if you refused to take the meds, then you would be forced to. Oh and if you can't sleep? Sedation on spot. This hospital will traumatized your children. The only real time they ever get with a doctor is 5 mins and it's usually only to prescribe more or different medication. Not to mention the staff treat you like criminals. Not like people they want to help. AND they keep the doors open at night and watch you sleep. So that's fun. Honestly the whole system disgusts me and it should definitely be under every kind of investigation because of how corrupt they are. I wish I could of given it 0 stars but the one was mandatory.. I guess I'll give the one to the food because the only people doing anything right are the cafeteria lady's. Ironically their food was the only thing that didn't gross me out about the place. DO NOT SEND YOUR KIDS THERE (once they're in you aren't getting them out, they will hold them in there as long as need be..)

Heather Mathis

My first impression wasn't great; weekend staff really let some things go. But after that, it was all uphill. Our attending physician, Dr. Kennedy, has been a Godsend. The advocates, social workers, and directors really listen when you present a concern, and they're quick to rectify anything you bring to them. My family member is doing better, and we finally have a long term course of care in place. I could not be more pleased with the outcome at this moment.

peggy Lebouef

Thus place needs to be SHUT DOWN. Some of the doors and Windows are LITERALLY boarded shut. The ceiling panels are water stained. The staff is RUDE and hates it if you actually know how the system works. I see Medicaid fraud happening right now. My child is legit ready to come home but they are just keeping her for the$$$. There is nothing I can do to get my baby out. THEY own her now. Until Medicaid won't pay anymore..DO NOT go here!!!

Iris Johnston

I've been here five times and the treatment is terrible. The way the staff treats the patients is pathetic. They made me feel very uncomfortable and unwelcome. I was in the girls adolescent unit and I honestly feel like the only help I got was from the one psychiatrist, Dr. Siran, who is still my doctor outside of Brentwood. The first three times I had Dr. Smith and she always kept her patients there way too long and I felt as if she was very rude to them. The doctor that I had the last time I was there was Dr. Yusfiji (I think that's how you spell it.) She NEVER contacted my guardian the whole time I was there and finally my grandmother had to get the supervisor to talk to her and I was sent home because the doctor wasn't doing her job correctly. I have had very unpleasant visits to this hospital. I not even a bad kid, very quiet actually. I wasn't sent there for fighting or violence or anything. I was sent for depression, a suicide attempt and self harm. I would not recommend this hospital to anyone.

g x

Worst place ever.They keep the blinds closed so you cannot look out the window, the staff look at at you like you are stupid, waiting for you to "snap", so they can put you in the section isolated from the other people,and there really isn't anyone to talk to, and if you refuse anything they keep you there longer.They can all go straight tohell.

Christina Brown

Verlisity Perez

I loved it here it was fun, good food, nice doctors. They stick to their professions. They do just fine.

Gayla Higginbotham

I am begging you not to take your loved one to this facility. My son was admitted 9 years ago and was raped. I know this is a long time but it is just now coming out. He was held by a sharp object to do so and if he didn't he would stab him. Their were no safe check of the rooms. When my son mentioned it to nurse and counselor nothing was done. This is not the end of it. Their is no statue of limitations of rape and i plan on getting a attorney and making Brentwood pay for what happened to my son. What mother puts her son in a facility to get help and they end up being raped and worse off. I am appalled and extremely upset with this institution.

thunderblaze45 gaming

Ik people who went to bentwood and were raped wile staying there

Amelia Sharp

i went there April 2018 and i’m still traumatized by it.

Suzanne Webb

I'd give then negative stars if it were an option.

Lauren Nicole F S

Do not, under any circumstance, let you loved ones be treated here. There are other options at willis knighton and physicians hospital. This place is run by crooks and thieves. They have violated my sisters rights on multiple counts... including the social worker, Maleeka, the patient advocate, Crystal, and the Psychiatrist Usuafji. They refused her ability to sign the request for 72 hour discharge. We came up there, made sure she had access to it, then they forced her to rescind it! Threatening her! They refused her access to an attorney, family, or independent evaluation by a private physician. They're holding her records so we cant move her anywhere else. They've refused her access to her things even though they are in compliance, including books. They feed them terrible food, and say they offer healthy options but it's not true. They refuse her access to medication for non mental illness related health issues. Do NOT send your family here!

Maddie Mayhem

Nurses treated us terribly. I was forced to spend more Than a week when I was only Supposed to be there 3 days. They talk to you like you're crazy and it arguably made me more Depressed. Terrible. Terrible place. I am still scarred For life from this place

cajun kutie

This hospital is a joke it doesn’t help u it makes it worse I went there

Amber Rulfs-Skelton

I have a close nurse friend who works at a different facility; when I told her the kind of things happening at this place, she was shocked--in Texas, a psychiatric facility would be fined for some of the things that went on here. My daughter was started on a medication, and when she wasn't better after only 12 hours, the dose was doubled. 24 hours after that, it was doubled again. This continued until she could barely walk or talk! It doesn't take a degree to know psych meds take weeks to become effective. We were never informed of changes in her condition or asked for permission to change her treatment. Her therapist literally knew nothing about what was going on with her--I could find out more from a nurse that didn't even have her as a patient. In addition, everytime we visited (which was daily), she was worse. I finally broke down and demanded to know why her medication was handled so poorly, why we were never informed of changes or her condition. I still received no answers, so I withdrew consent for treatment, and made sure the staff understood I would be taking her directly to another facility (I even gave the name of the place I planned to take her). This horrible place makes you wait 72 hours after withdrawing treatment! And in retaliation, the doctor wrote an order to commit so we could not get her out; he also changed her medication to the most expensive one out there. Please, please, please don't send a loved one to this place!!!

Keithroy Charles

Brentwood was set up initially to help people cope but there is actually more going on than what meets the eye. They keep you against your will even if you have benefited from therapy! The law permits them to keep you for 14 days. If they could they would keep you beyond that time, as if you don't have a family and a life! That is not right! People are people and should be treated with human dignity! So beware! It's like prison in many cases it does more harm than good!

Jimmy Rambo

Em Elizabeth

honestly i wouldn't send your kid. I was sent there and u are supposed to be able to cry and let out everything you've been holding in. But every time i'd get emotional about what i was telling them, and i would start crying and they would tell me "if you cry, you will stay here longer." That isn't fair, we are trying to get help, crying is a part of coping, and i got lice from that place. I'm good now, but only because i shaved my head. They didn't care about any of the patients, they just got angry and wanted to watch movie all day, some of the nurses even let the kids play on their phones, which we are not aloud too do. i am still traumatized by that place, they were mean. I never wanna go there EVER again. so no, i don't recommend. not to mention, you are in there for so long that you have to make a friend, but IF YOU MAKE A FRIEND YOUR IN TROUBLE?? like are you serious, how are we supposed to get through our problems without someone making us feel normal, and making us laugh.

Stephanie Childress

My 12 year old son recently had severe anger issues that we couldn't get control of. He was sent to Brentwood (which is five hours from us). So far we have been so impressed with the help our son has gotten. We are called daily with medication changes, or to let us know they are staying the same. The counselor (Terrie) is wonderful and so helpful. She not only helps our son but gives me ideas on how to deal with outbursts. So far we have had a productive good stay!

Hannah Miller

My husband and I had to admit our younger child, who has violent tendencies and mood regulation issues, likely stemming from a suspected Dmdd diagnoses and previous childhood trauma. This was a last resort treatment option for our family, as we had been through four therapists in the span of a year. He was put on medicine prior to Brentwood, that didn't seem to be helping in the slightest with mood regulation. We called to ask if they had a bed available on a Monday, and were later called back around 1 pm to inform us they did have one opening up. We took it. We drove 3.5 hours (technically 5 because potty breaks with small child) and arrived to the facility around 7 pm. We were told that the admitting process usually takes about 2-3 hours. Fast forward to about 11 pm, when we finally got up to the children's unit. I appreciated that they let parents walk their children up to the unit. The intake staff and the nurses were all very sweet. The unit is much nicer than you'd expect, with children's characters like Winnie the Pooh, and Minnions, all over the walls. I felt confident we had made the right choice. On Tuesday afternoon, the treating doctor assigned to my child called us to give an update and introduce himself. He seemed great. He informed us that our child has told him about seeing dead things, which was news to us as his parents. We told him it was likely manipulation, and that we wanted to focus on getting the correct diagnoses, which we are confident is DMDD. We also told the doctor that we really want to try the Matthew's Protocol medicine regimen, as we have seen that it changes kids lives all the time. The doctor told me he was leaning towards bipolar disorder. Fair enough. My only complaint about the doctor was that the only time we heard from him was this one time. My husband and I had asked the nurses to have him give us a call the following week, after his discharge was pushed back die to suicidal threats in group, and after they told me they wanted to start our child on a medicine we absolutely refuse to put him on, but we never heard back from him. Very dissapointed with the lack of communication. The social worker assigned to our child was very friendly, and seemed to be very focused on helping our child use new tools when he started feeling angry. My single complaint about him is that it felt like he was putting us in a position to reward bad behaviour that brought our child there in the first place. The tools they worked out with our kiddo in the family session were said to be useless at the follow up appointment with our psychologist, so we have a new set of tools we are working on. Visiting hours are great, and we loved that we could have grandparents come visit, and the nurses were great at allowing us to take shifts. Upon discharge, we had to sign papers about his coping tools, medicine regimen, prescriptions, etc. The only comaint about this is that one of the papers is one that details what the child came in with (toys, clothes, soap, etc). You don't get to see if they have returned all garments and belongings. When we got downstairs and I went through his bag, he only had some boxers and a pair of socks, and a urinated nighttime pull up (gross).I admittedly lost my mind a bit. 3 pairs of shorts, a pair of jeans, and 3 shirts were still in the unit. They did get it resolved, and all clothes were returned. By far, the largest complaint with Brentwood is with the Financial Office. We were told that we had to leave our wallets in the car, but the lady didn't offer to have someone escort us back until AFTER she threatened to not let our child leave the hospital without a payment. We were never going to not pay, we just needed to have someone take us back to the locker to grab our cards. That violates all hospital laws, and I consider filing a complaint with a hospital authority. We paid $1,000 down as promised, but only after the rude treatment by whoever that lady was. LSS, our kid is on the wrong med, sedated, most of the day, and worse than when he was admitted. Will not be back.

Kyle Lowe

David Welch

Great detox program. Staff is wonderful and the recovery program is well-structured and organized. The food is usually good and the cooks are attentive and friendly. Rooms are clean and spacious. I recommend it for anyone serious about getting clean and sober.

Celeste Brewer

The are completely for profit and do not care about their patients just the money. Thank the Lord I have found a great pdoc bc the drugs they put me on here we horrible. I left worse then when I came in.

Sherry J

I was in outpatient for two weeks. We watched tv and played games 80% of the time. I am a Master Social Worker and I was not impressed with the program. I am also very frustrated with trying to get through, to have my prescription filled. The operator never answers the phone. My pharmacist has called many times to get a refill. He finally told me to try and I also had no luck. I final drove an hour away and was told very rudely that my pharmacist and I had not tried to call. I explained to them I was leaving the state and was out of my medicine. I was told they would have a doctor call one in, before I left the state. Here it’s a week later and no prescription. I final had some one call me and told me I was taking to much medication. The prescription says as needed and as I explained on my last visit it was not working so she up the dose. I am on my last nerve with this Brentwood.

Tasha Badon

My 13 yr old son was there. After reading all of these negative reviews I was so scared leaving him. Don't go with what surveys say because people are quick to point out negative and the ones who did have good experiences don't think about writing a review because they are at peace. My son came back a different person. The staff were amazing and always answered my questions thoroughly. I recommend this place to anyone. Good luck with all of your roads to recovery, this is the best place to start.

kendric dickson

This place has my girlfriend in it n I want u to no that she is OK I need her to no I love her so bad but most comments say that this place is a chaos place but OK coo

ILoveVenice11

You wanna drive your child to insanity? Sent 'em here! On your child's first day there, they are put in a room and watched intently as they sleep, and are judged harshly if they find this uncomfortable. At Brentwood, your child will make many friends, who will then threaten and terrify them! A heartwarming experience! As far as Brentwood administration, every child means nothing. Harsh tones, glares, scoffs, and ignored complaints. Your son/daughter will love hearing the other children scream from down the hall, it most certainly will not give them nightmares! The school program is extraordinary, your child better know everything, or there will be a punishment! Your child will most certainly be given medication, it doesn't matter what's wrong with them! Nightmares? Medicine! Cutting? Medicine! Suicidal? You guessed it, medicine! When your child cries and demands to go home, they will be laughed at! No one leaves Brentwood, correct? When they sign saying that they've had enough of this hell, they have to wait three days! Woo! And, no, you can't simply come in and grab your child, Brentwood keeps them! It's not a hospital. It's a freaking asylum for children.

Tammy Blair

Less than pleasant. They are the devil!! They lied, they kept my mother from family, never would the "Doctor" call family, they drugged my mother in order for her NOT to sign an AMA because she needed and wanted out to go to Willis knighten.. She killed herself less than a week after letter her go and billed Medicare over $12,000. Yeah.....thanks Brentwood!! You'll will meet her and your maker one day

Shane Miller

Hello my name is Michael McCowen and i was in patients one week... I just want say thanks for staff as my special... I really would love get job at Brentwood and take peoples at chemical unit.. I always love yall and hope one day getting my job and keep sober be success.. Thank so muck

Lee Cline

Star

My son was originally going to childrens hospital from all our understanding.How my son ended up at Brentwood was due to open beds available. Upon entering Brentwood my son was bullied by and older patient.This can never promote or produce healing. I spoke with nurses and staff along with my son who informed me that the adults had no control over the older child. It was Friday Saturday and Sunday. Where we delt with weekend staff that my son and i were ignored and transferred around to unnecessary places throughout the hospital. On Monday after making his dr. Aware of the situation that my son was released for his safety after 4 days of a 10-14 day stay. the dr. also tried to convince me to let my son stay. I said NO! Why wait for something to happen? I was informed on 06/03/19 that my son was being discharged and that i had till 12 a.m. to pick him up 5 hrs away. I did not have a way up there my son was removed and placed into the day area where he waited until 5p.m. 06/04/19 when i picked him up through medicaid. my son slept in a chair he's only 14 years old 24 hours my son spent in a chair . while tons of adults watched. And his discharge papers were forged the man that i spoke with exed out the 3rd and wrote the 4th. So Brentwood got paid 1000 dollars a day for my son to sleep in achair.

Megan Golden

My son is there. I have had no problems with the hospital. My son is doing great and is treated well. His bed clothes and regular clothes are always clean. He said the food is good and we luv his counselor and psychiatrist.

Sarah Mccreary

Terrible. This hotel is the worst. Thought i was in for a long and relaxing weekend. No. They made me sign in, would not put my credit card on hold, and then stuck me in a smelly room with a roommate who kept banging her head against the wall. And after all this they held me hostage and told me I could not leave! 0 out of 10 hotel conaseurs would recommend.

Trelle 333

Ronnetra Thomas

Ashley Hanna

I didn’t know I needed a hospital stay, but I really did. We had good times, mini-parties, we played cards and joked around. I loves the doctors and adored my social worker, Ariel. Personally my experience felt like a vacation from everyday hurt. I stepped back and focused on myself and realized i really do like myself, and I shouldn’t get angered over small things.

randal gautreaux

My son just left Brentwood in Shreveport today April 2, 2016. I think he has gotten the care he needed. He went in and in 5 days he came out a normal little boy again. He went in there for depression from being bullied in school and his ADHD. When he came out I have never seen so much confidence In my son. He is 6 years old. Thanks Brentwood for getting my son back on track and the tools to recovery.

Jennifer Bradley

Need a negative 10!!! How the heck do they have the right to hold a person who willingly signed themselves in?! This whole place & most of the staff is a HUGE JOKE!!! Would not recommend even my worst enemy to this hell-hole!!!

Jessica Cantu

This place is not fit for anyone. The nurses are rude you can't get anyone on the phone at no time. You have to call several times a day the administration pretend like they are helping you and they are really not. When the facility staff ask you if you want to sign anything tell them. No!! especially if you don't understand your rights. The Dr. does not give specific answers they hold you for however long your medicaid or insurance will allow your stay. The patient advocate that says that they are there for the patient is a liar. I wouldn't recommend this facility for a adult or child. This place is very awful!!!! If you could go anywhere do not let your love ones go to this facility.

maddie f

My therapist tried to send me here. I have many friends who went here and had terrible, traumatizing experiences. If you love your child don’t send them here.

kayla sims

The supervisor of the outpatient clinic is the RUDEST lady I have ever came across IN LIFE! She really needs to lose her job for being so rude! If this hospital would stop hiring rude people this place wouldn't have such bad reviews!

alex strebeck

Most of the staff makes you feel as though you aren't human They don't try to help you but,they do try to make you have emotional breakdowns to extend your stay

Amy David

My 12 yr old daughter was PECd from Baton Rouge after suffering from an episode of severe depression and psychosis from what we now know is from a mood dysregation disorder. We were both given the most wonderful care. We were both frightened and unsure of what to expect. The staff there called me multiple times a day to update me on her care, her medications, and her daily goals and progress. I was encouraged to visit her daily and was pleased to see they appropriated placed her with younger children more on her maturity level. The facility is a little older but it was clean and tidy. She cheered up through the week and received the titration of the new medications she needed. They allowed her home therapist to call in daily and check on her as well. They also allowed me to bring cards, books, blankets, and her own pillow for comfort. She liked the variety of food options, movie nights, outside time, and thought the therapists were "cool and crazy". They made this traumatic experience a caring and healing one and got her discharged safely in our arms again with a new medication regimen, the best LSU psychiatrist ever, and a new outlook on life.

Rainbow Llama

Worst week of my life! I went in for suicidial thoughts and I have a anxiety disorder (I have panic attacks a few times a day ) they placed me with a girl who has multiple personalities they don't care what will happen in the rooms and you get yelled at for having panic attacks the staff are rude and racist I wouldn't want my worst enemy going there plus the food is horrible never send anyone you love there

Phaedra Perkins

Staff is rude, incompetent, and will not respect a patient's rights by law. You will not receive counseling. There is zero consistency from staff as it pertains to rules and group sessions. Expect to not get any fresh air or outside time for days at a time. Also be prepared to just sit in the day room for hours on end each day. Even if you sign in voluntarily, you nor your family, nor your physicians will have any input on when you are released or transferred. Regardless of your reasons for reaching out for help, you will be treated immediately as if you have no rights as a human being. We sat in a group session for 2 hours listening to all the problems and issues of the supposed counselor running the session. Most of the staff will tell you they have worse mental problems than you do. You will hear over and over again how much work they have to do-as they sit and gossip and laugh and push papers around, and you cannot even get someone to unlock a bathroom for you. Dr. Yusefj herself told me she was not there to talk to me or provide resources, merely prescribe drugs. If you have good insurance, you will be stuck. If your insurance runs out, that's when you will leave. If you are sincerely seeking help, look elsewhere. At Brentwood, the inmates are running the asylum.

Judy Rosette

Y.S.K

Kelly Hartzog Virani

My daughter is there now and has been for a week and I have left messages three times and still have not heard back from anyone about her release order wellbeing. I hate this place. They took a depressed 15 year old girl away from the family that loves her.

Leslie Weir

Ray Meshell

Horrible,I thought my grandson would get the help he needed. I was sadly mistaken. Professional my A$$.Do not,I mean do not get your hopes up on any kind of professional care.It does not exist.Staff needs some kind of schooling.My heart breaks for these children.

Graeme Fowler-Sandlin

Outpatient receptionist was incredibly rude and hung up on me twice. The doctors have been great but their support staff is absolutely shameful.

Faith Blair

I was there for 10 days and on the first day we had Chinese food and the rice had so much soy sauce and salt that I almost had a heart attack. I would not recommend this place to a child or anyone who needs help. The staff are so mean one of the doctors who stayed overnight (Tj)yelled at me and I’ve hated him since.Thanks for the stay

Nell M

WOW! It’s 2019 and that is t’ment. Girl interupted. I’m older and been to some places, but that was BARBARIC! Lack of food ( lack of healthy food when you get it) sleep deprivation, and lack of support from staff. You have to learn how to hustle to get out. I had a girl Thriw a chair and pounce at me and not many staff cared for safety of myself or others. They need a paycheck. I get it!!! Jail would have been better bc I would have had 3 meals, solitude, outside, instead of blue walls of so called rehabilitation. I’m having PTSD nightmares from that stay now. There is no consistency and staff rotated A LOT! Get ready to sit in a room for hours on hours with people freaking out and told to color and maybe a group about coping skills. You have to tell yourself this is temporary and you will not be here forever! It’s not therapeutic at all! You don’t know who to trust in regards to staff. Psych, social workers, tech, nurses really don’t communicate. They break Hippa laws daily talking about the new ‘crazy’ it’s just another acute facility getting Medicaid or private insurance to pay to house people that have mental health issues, chemical dependency etc...whatever the case is. Don’t be fooled! It’s soooooo sad to me that this exists in this age of time, esp people that want love, comfort, compassion. No wonder people can’t heal! The system is BARBARIC!! This is a review from a former impatient female at the time I’m having flashbacks from that 13 day stent. Men flashing me in cafeteria and some staff (women in scrubs laughing) we never had but 5 min time outside when we went to the gym a few times a week. The women’s trauma group had to listen to guys talking about crackpipes, strippers nasty sexual references in that hell hole. They deprived me of food at times, But my pal was sneaking saltines, cupcakes, chicken in styrofoam cup to me, I got in trouble, but survival was 1st. Good luck taking showers. Only 2 to 20 women. it’s a joke and $$ making place, Medicaid pays the dues? Social worker told me to wipe tears, I rarely cry which is not healthy, but after day 8 of sleep deprivation and abuse I broke down. I was told that I would add more time to stay if I shed tears. My idea of therapy differs from BW. I survived, but boy that was it hell! We sat in a tiny all day long with not much structure and watching each other lose their mind and majority of staff just made us feel crazier!!!! I’m having vision problems now. Be ready to be picked to be break at expense of BW staff. It’s no joke!! It’s MISERY!!

Maeve Ladd

One star is generous for Brentwood. I went to this facility when I was 15 and I'm still scarred from it. I was sent there from an emergency room in central Louisiana (roughly a 3 hour drive and the entire drive the driver was on his bluetooth talking to someone) against my will. When I arrived I was already reasonably terrified. It was late into the night. They took a long time to admit me all the while my belongings were sent upstairs and left at the nurses desk on the adolescent ward and I was stuck in paper clothes that did not fit with no shoes on. When I was questioned by the nurse and answered truthfully she acted like she thought I was lying. They took me into a room and made me strip completely to look over me for signs of scars of self harm which I didn't want to do, but had to anyway. There were none, but the nurse wrote down a skin condition on my upper arms which was non contagious and I explained but still wrote it down as a possible rash. When they finally let me join the other girls I had to ask the nurse after being encouraged by the other girls (because she scared me) to please go find my things and look through them so I could have some real clothes and take a shower too. She reluctantly did and I was allowed to only keep some of my clothes and my shampoo. I quickly learned the rules from the other girls in my group as the staff failed to inform me of them. They also quickly told me and I figured out on my own was that you were not going to leave that place unless you lied through your teeth about everything and got real help elsewhere. There were some girls that had been there over a dozen times as each time failed to help them at all and had even built relationships with staff members because of how frequently they were there. They don't treat you like a human and any rights you thought you had go out the window the second you step inside. You are not allowed to leave even if you were only on a 72 hour hold. The only ways to get out are to lie or run out of money to pay them. I only managed to get out by taking whatever medicine they prescribed me and lying that it worked and falsely "working through my problems". It was clear no one there actually cared about you save for the other patients and one or two staff members. The psychiatrist I had did not care about me or how I felt. All of the furniture was insanely uncomfortable and the beds felt like the rubber mats you sleep on in kindergarten. The staff would ask for your dirty clothes each day, but the last two days I was there they refused to wash my clothes. They will keep you extra days if you can't produce a sample for drug testing, so don't think you'll get out of not taking the medicine. They will keep you at least two weeks to "make sure the medicine is working".(I know this could be a legitimate reason, but it's clear they didn't really care.) The entire hospital was in bad disrepair while I was there. The water pressure in the shower was laughable and you were only allowed to shower in freezing cold water for about 5 minutes. You were not allowed to touch the other people there even if it's a reassuring hand or a hug. It was a running joke that if you misbehaved even a bit you would be sedated and/or sent to the "time out room". There were patients in my group who were there for only jokingly saying they wanted to off themselves and were there well over a week for no reason and put on unnecessary medication. There was one girl who didn't want to go on antidepressants and was going to get out early because of it, but then they put her on them last minute and said they would keep her two more weeks because of it. She cried about it for three days.You were not given definite release dates and I did not find out I was being released until the same day when they pulled me from the group and told me to get my stuff. The only time I got outside was the short walk from the ward to the gym where they made you do laps. If you love your loved one,child or self do not go here. I have so much more to say I can't even fit in this review.

Kathleen Lafrance

Horrible

datelle lewis

Great food great staff

Cullen Howland

This place was terrible. The workers completely neglected the patients and not a single was could have been certified for the job. The groups were terrible and only focused on why the new kid was there and there was never any individual groups to get help. The workers would actually bully patients or even make other patients fight each other. There was a fight nearly every night for the 7 days I was there. They discharged patients after 7 days even if they didn't receive any help just so they could bring more in. I'd never want another person to go to this facility.

Aven Gibbs-Lowe

Best hospital food EVEEEEEEEEEEERRRRRRRR

Erika Blagowsky

Don't go to this place. It's always been dirty. They don't care about your well being. Everyone is rude. All they care about is the $$$. Look into other places. All there programs they offer are bogus. And they will take anyone who has the $$$. Please please please don't go there. You will be worst than better.

Jake Ingles

I when there yesterday to visit my husband he says the beds are good the food is good and I like his counselor and therapist they gave us a really good ideas how to communicate with each other and his family however most of the nurses there are very rude and that should learn to still have respect for the patients there should not be so rude to them because my husband on the phone with me and I heard one of the nurses yelling at him and there are no times when they cannot talk on the phone so I do not know why they were responding to my husband like that but I do not appreciate it at all if nothing is done about this my husband never come there again or anyone else that I talk to.

Awk Dab in Dallas

Met my gf here

Mary Riney

If I could give this place zero stars I would, lets just say this place needs to be shut down. They do not follow court ordered papers from texas, do not care about letting your kids see their abusers, compromise peoples mental health, and the list goes on. Not only do they not follow court order papers, they violated hippa laws. Which I have recorded. If it was not for my lawyer my son would have been tortured for months. They also take little kids off meds instantly and do not wing them off of them without your permission. I have no clue how they get away with what they do, but DO NOT GO HERE!

Randi Young

I have never been admitted so I can't speak for most of it, But I did find the staff up front to be rude. My family and I have never had this experience before so we didn't know what to expect and exactly how things went, she looked at us like we were crazy for not knowing how checking somebody in went. I was only there for a few hours before my family left (after we had checked in our loved one) but it didn't feel very professional or home like.. which is what I would expect from a facility such as this.

Rachel Anderson

My 8 year old daughter spent about 10 days here. I feel like the drs and counselors were amazing, but I do have a minor complaint. Information passed to us as parents was very far and few in between of little tid bits. The dietary choices werent great, I feel that good intake and a balanced diet is always best especially in a mental health facility. Other than those small issues, my daughter benefited from her stay and in the end, that's what really matters.

BRIEANYA MCCULLAR

m. morgan

Emilie Wensel

other than one of the nurses tackling an expecting mother it was good i guess i mean how good can it be nobody wants to be in a hospital

Isabelle Camden

Scary place some of the nurses were abusive and mean made fun of me they don't care about you and your well-being and the food was good but they said that they are professional but they don't show it and they would be in trouble if this hospital was in Texas they would do something about it .this place is ghetto the nurses weave fell off her head and didn't pick it up like anyother person would they talk ghetto and they are stupid idiots they don't know about mental health they hate us one day I was there they yell at me for no reason .only thing that was best at the place was the food there the rags had hair on it blood and pee on it

Oscar Vargas

Don't go there! Don't send your family there! They only care about you paying and if you can't you get taken out after 72 hours. If you have good insurance, get ready to be STUCK there forever. These people are rude and mistreat the patients when/if they even perform any treatment on these people. All the patients do is just sit around and do nothing until it's time to drug you up so you sleep. They don't do any work!! The only help we got was the Patient Advocate that assisted in getting my wife help. My wife requested to see her for 4 days straight and the nurses never relayed the message! I had to be flown in from overseas just to get anything done, because you definitely can't get anything done over the phone! They will mistreat/not give you your rights given to you by law!! The food choices are horrible and you will be backed up for 2 weeks until you need chemicals to clean your system. If you didn't have mental issues before going in, you will when you leave.

Mayce Jean

mike mahnick

forced pregnant women to breathe second-hand smoke and left special needs child alone and unsupervised while she banged her head against the concrete wall!!!! get a lawyer if you know someone in this facility!!!!!!!!!!!!!!!!!!!!!!!!!!

myliee events

I went there i they told me that if you cry and would make it worse for you to stay here and they told me to stop crying and grow up and I would have to cry to sleep but my parents and my grandparents would never listen to me and I feel bad for the adults and kids who have to go there...

Simply Heaven

Helena Yount

AWFUL! As a patient there I can honestly tell you to NEVER bring and adolescent to this facility. I willing had my parents bring me here in February and they told me that I wasn't like the others who cut for attention or just brats, that I'm interesting because of my thoughts. Horrible right? Wait it gets better. They had aggressive girls in there with us that should have been in a different section, but they said they do that to help us deal with life problems. Here's the issue with that, we're in there because we CAN'T handle them. So one girl beat this autistic girl to a pulp and all I could do was hold the poor girl until she stopped crying. Not to mention I over heard interns and nurses make fun of us when they thought we weren't listening. NOT TO MENTION the doctor's are worse! I had to re-tell my situation 3 times for her to finally listen to me. She called me back telling me that she wasn't listening the first times well so she wanted to hear it all over again. I wish I would have listened to the ratings.. The only good thing I got out of it was my psychotrist and medicine.

Christian Thomas

The staff curses at you, they abuse the use of medicine, they really don’t care, and they really don’t help you

kelly ely

Life changing!

Leighann Reynolds

My Mother was admitted to the Senior Care Unit for depression and dementia. She received the best of care and I can’t say enough about what a wonderful doctor she had. Dr. Kennedy turned her around and gave me my mother back. Her kindness, compassion, and expert care is unlike any we had previously experienced with other physicians. The CEO often came by during Visiting time to make sure we were satisfied! Please know this place is a true lifesaver. If you read this Brentwood please tell Dr. Kennedy she is appreciated and respected greatly.

Carlie Dean

The nurses were absolutely rude, they treated us like animals that didn’t matter to the world. We were kept in rooms huddled up with almost zero outside time. The security and supervision was a joke. They had paitents having relations in bathrooms, but don’t even get me started on the bathroom. You couldn’t see in the plastic covered mirror because they didn’t replace the glass before covering it, it smelt awful and it was a complete mess in the shower. No curtain, the floor was molded and brown and there was one light in the whole dimly lit thing. The beds were rough and it was freezing every night, I was put in a room on the boys hall! Who knows who could’ve barged in!! The food was good, but that’s about it. My counselor was also good but he was new, and young. So I’m sure his ways of working are now messed up by the higher ups. The patient treatment was horrible, and they LET the paitents argue amongst each other in the common room!! I’ve seen and endured verbal assaults from multiple paitents and when I witnessed my friend break down crying because of it I told a nurse and all she did was sit there on her phone or clipboard ignoring it!! Absolute worst institution and only a few people probably cared for the treatment in that place. I went out worse than I did when I went In. Also when I went in I had Four earrings, two of which were real silver. They had been lost or stolen. When I opened The envelope to put them back in I had One FAKE earring left

Kayla Chanel Briery

Morgan Ellis

Staff was very friendly when I went. They did my assessment and told me I could either be admitted or use the outpatient program. I recommend to everyone.

Jamie H

ok so i was in there for a week , its ok . i liked the woman's group it was small and quit . but the nursing staff a brentwood act like children. when i was there they got in a fight! the place needs to be cleaned which it was not , turst me a few of of tryed to scrub the floors to the day room ,(but the rusty vent in the sleeping room was ahhhhhh) talking about gross. my white socks turned black . it is a good program though ,they just need to git there acts together so was there in dec. they so called lost my stuff my wallet clothing! i think i nurse stole it whats worse they lose stuff all the time

Business Hours of Brentwood Hospital in Louisiana

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OPEN 24 HOURS
MONDAY
OPEN 24 HOURS
TUESDAY
OPEN 24 HOURS
WEDNESDAY
OPEN 24 HOURS
THURSDAY
OPEN 24 HOURS
FRIDAY
OPEN 24 HOURS
SATURDAY
OPEN 24 HOURS

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Brentwood Hospital en Louisiana
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