Reviews of Madison Avenue Psychological Services (Psychiatrist)

David Harrison

Therapist never showed up for our appointment. I was later told by someone in the scheduling office that he had been called out of town and apologized that he did not cancel the appointment. Office felt sketchy at best. No reception, one provider came out to tell a client that his computer was frozen, so he actually didn’t know which of us he was supposed to see and in the 30 minutes we wasted waiting there, another lady came in hoping to retrieve some paperwork because no one had responded to her calls or emails in a week. This place seems to be run by unprofessional and unorganized people. We won’t be back.

dinnelle king

Got to the appointment 10 minutes early, sat and waited for 30 minutes past the appointment time... nobody ever showed up or asked us who we were waiting on. We drove 40 minutes for nothing. What a waste of time and gas.

Sheryl

I think the rating I'm giving it says most of everything that needs to be said....if you're looking for an ideal place with highly competent & professional people than this is where you need to go.

L R

I have tried to make an appointment for going on three weeks now. I get calls back but never can reach an actual person.

Chad Martin

Overcharged, Bogus Adjustments and No Refund after 6 months My daughter was charged Out-of-Network rates for In-Network service. The physician applied bogus adjustments after she stopped seeing her then sent past due notices, threatening collections. After getting a lawyer involved they claim my daughter’s account balance is zero, but will not provide an updated statement of account for me to review. What these folks are doing is shameful. No one responds to my messages, not even the owner.

Katelyn Sutton

These people are a joke. My wife’s last visit was in September and they had an issue with insurance. My wife sent them her insurance info in an email like she was asked to do and no one had ever replied until today. It has now been 2 months. They claim that they ran her insurance and they can not find her and they are now requesting money from her. Mind you they have not tried to contact my wife in 2 MONTHS!! My wife called her insurance and they immediately were able to pull up her file. They also informed my wife that this place never submitted a claim at all. Hmmm interesting. I guess these people are just super incompetent. Not really sure what kind of scam this place is trying to pull but I will make sure that the BBB hears about it. This is ridiculous! I highly suggest people go elsewhere!

Astha S

there is no front desk and I arrived 5 min late. I waited in the room for a full hour with nobody to talk to. There were three doors, all of which were locked, and I knocked on all of them multiple times. About an hour an fifteen minutes after my appointment was supposed to start, a receptionist came out of one of the doors and was completely confused, said that my therapist was there but my appointment time was already over and nothing could be done. Another woman had been waiting with me for her therapist for AN HOUR AND A HALF. Her therapist just never showed up. This place is a complete, utter joke.

Charley Clarissa

Highly recommend this experienced psychologist for help with ADHD or anxiety related issues. He will work with your primary care physician and keep you informed of all the evaluations. It's a small practice and hard to find, but worth the extra effort.

KC Web Specialists LLC

Discrete, professional and conveniently located. They are excellent at what they do. Highly recommend them.