If you really care to get quality care, stay the Hell Away from this place. If I could give Zero Stars, I'd have.
Let's see,
1. The Not-So-Good Doctor Kavalier is Rude, domineering and sneering Piece of Work. He looks at kids and adolescents like something the cat dragged in. He seems to be a special fan of discipline through mean and hurtful behavior towards the kids. He LOVES to Prescribe Nimenda for every issue at the drop of a hat. Nobody Outside of Iowa has ever prescribed an Old Age Dimensia Drug to young kids and Teens as much as he has.
2. The Office Hours are listed 8 am to 5 PM. but they will never I repeat NEVER pick up the phone until 10 AM. they will stop taking calls after 4 PM too.
3. Getting in touch with the Nurse is a Draw of Luck. The Nurse only listens to half of your voicemail and instead of calling you back for clarification, goes ahead and discusses only what she partly understood with Dr Kavalier. then she'd call you back giving you incomplete and wrong information. As if that's not enough, she won't call you on the number you left in the Voicemail. Instead calling your home number, which you won't get until you're home and she's gone for the day. It just goes on and on with the phone tag.
4. The Patient Billing is handled by Dr. Kavalier's son. (Hence the name Associates ? ), He's extraordinarily rude, impolite and unprofessional. He point blank refuses to talk to the Insurance, just submitting the claim online incorrectly. In my Case, the insurance said, they'd approve if he will call them with the additional details they needed. He refused to do it. So I had to do a conference call myself just to see that through.