Reviews of Psychiatric Services of Southern Illinois (Psychiatrist)

Tom Borsch

Looks like from reviews you either love em or hate em.. For myself the staff was friendly and helpful. As for the Dr., he seemed to be concerned and more than willing to help address the problems I am having. He set me up with a counselor and changed my current medication. I have hope for the future.

Alper Karul

Dr. Chalfant has been great for me since I moved here 18 months ago. He cares very much about me as a patient and has tried very hard to help me.

ana judith

Lack of customer service on the front desk

Bigs

I was a client here at the Psychiatric Services of Southern Illinois from 2017 to 2019. I started seeing Ms. Kelsey Quade and Dr. Jeffrey Chalfant during my time here. I have been seen at two other locations in another state and felt that I received mediocre treatment at those locations. Needless to say I felt that those locations I worsened rather than improved while seeking treatment there. Upon moving to Belleville, IL and becoming a client at Psychiatric Services, I started to have noticeable and significant improvement in my mental and physical health after a couple months; A first for me. Dr. Chalfant does a excellent job at listening to the needs and concerns of the client and sees you faster than the average Dr. would, in my experience. I came to trust him completely guiding my care plan. As for therapy, I would highly recommend Ms. Kelsey Quade. She is a excellent listener and life coach who excels at making you think outside the box, even when at times its difficult to do so during treatment. The reception staff was excellent from my experience. I never had any issues and they always promptly got back to me either same day or next day if I needed scheduling or to pass information to the Dr. Unfortunately I had to move to another state, and am sad to lose such excellent support from the Dr. Chalfant, Ms. Quade, and the staff. To anyone needing their services or considering their services, I would highly recommend giving them your time to address your health care needs.

i Tech

No words

carol sybert

The office staff has always been very caring and compassionate. Scheduling is all most always on time. You don't have to sit and wait very long. Dr. Chalfant is very efficient and very caring. It's easy to be comfortable in the office. Thank you for all you do for me.

Dj Karmoso

Horrible customer service! No recommended, please seek some other physician. The front desk lady has horrible actitud and very sarcastic...