I would not even give this place a 1 star rating. First off, I was billed for an appt that I never even made or attended, I was never notified of this then was sent a letter from a collection agency two years after the fact and this popped up only because I'm in the pre-approval process of purchasing a home. The staff is completely unprofessional, spoke with "Lauren" at the front desk she was not able to have me speak with a manager about this and was told their was nothing they could do for me that I would have to contact the collection agency, when I spoke with them they told me conventions psy had to speak with them since they sent this on "error" after all of this trouble and speaking with "Lauren" at the front desk she does not know who does the billing for the office she works for then gave me a false number, she also told me she took my number down and was going to have "a manager" return my call, I also asked her if she could email/fax a statement saying that I have a $ zero balance and that this was a mistake on their behalf for my records so that I could send this to the collection agency along with a credit company to file a dispute, she said she is unable to do that and will mail me something. This is completely illegal and unacceptable for I am in the process of speaking with an attorney. I would never trust such a business who makes such mistakes with people's confidential information. When a business makes a mistake it should be doing the up most to fix its mistakes for its patients, I would not trust this business nor recommend anyone to this place of so called business.