Reviews of SalusCare, Inc (Psychiatrist)

Laura Pesek

THIS place is BEYOND a NEGATIVE ZERO !! PLEASEEEE READDD My 11 year old daughter was in the children's unit 3 separate times , 12/19/16 just being her last time automatically from when she was being taken from my home to be baker acted I said to the cops I DON'T want her to go to saluscare I said she's been there twice already within the past 5 wks they do NOTHINGGGG for the KIDS NOTHINGGGG , I explained her therapist & Dr's even recommend her NOT be placed in THAT Environment AGAIN !!! Her last stay she was made fun of by the nurse by being called FAT !! Which is NEVERRRRR acceptable BUT especially in THIS situation due to her being there for SEVERE depression, anxiety , Ptsd ,Adhd , & o.d.d !! She's been struggling tremendously with her self esteem & image due to her being overweight & this quote on quote "Nurse" Nelly whom SHOULD have thee professionalism & proper training & education in how she SHOULD conduct HERSELF especially in a setting of children with a wide array of mental health illnesses!!! CLEARLY she DOESN'T!!! After my child came home & explained the events that she had been put through during her stay the 2nd time , I've been going through the process of finding out to WHOM due these people & facility answer to .. My daughter had been taken there 12/19/16 until they (our Dr's) contacted the David Lawrence Center in Naples & requested her a bed there . Which was within the first 30 mins of her being there . But she had to stay there for a few hrs until transport could take her seeing it was a baker act . What took place within those few hrs was & still is appalling !! My 11 year old daughter whom was brought to THIS grunge holeee for the duration of the transports arrival WASSSS ATTACKEDDDD by a BOYYY at THIS facility UNDERRRR THEIR QUOTE ON QUOTE CAREEEE!!! He threw a book at her face FIRST , then received a SIMPLE warning !! Then proceeded to roll up 1 of the books & slap my little girl in HER FACE with it as you would a dog & at THAT point she jumped up then this BOYYY grabbed her by the hair threw her to the floor got her into a choke hold punched her in the eye , was hitting on her scratching her & when she tried to fight back he bit her arm hard enough she stillll has teeth impressions & it's welted & bruised !!! My child was CONTINUALLY ATTACKEDDDD FOR 3 MINUTES before staff acknowledged the ATTACK & got him off of my daughter !!! 3 MINUTES !!! Howwwww ??? I got a call my child was ATTACKEDDDD & was being taken via AMBULANCE to the hospital !!! THIS facility & the staff are completely incompetent CLEARLY of ensuring KIDS safety THERE !!! I'm NOT backing down EITHER I HAVE obtained a attorney & am going to sue the hellllll out of THEM for this MISCONDUCT & NEGLIGENCE ON THEIR BEHALF SOMEONE MUSTTTTT STOP THESE PEOPLE & THEIR INCOMPETENT STAFF BEFORE A CHILD LOSES THEIR LIFE TO THE NEGLIGENCE ON THEIR BEHALF!!! BEST words of advice HAVE YOUR CHILDREN taken to the David Lawrence Center in Naples NOT to these people if you truly care about your KIDS...!!! I give THEM A NEGATIVE 10!!!!

Ruben Rivera

Great Food, Best Experience. Laura on nights and Jenny on days are sweethearts... Best Techs ever!!

Amanda Denney

This place has saved my life twice! Of course people are going to say they didn't like the place I didn't either someone giving me rules and structure, when I have been causing Kaos and calling the shots where did that get me! They have a reason for everything image what they deal with on the daily just saying! The first time I went I was sober for almost 5 yrs not because of them I wasn't working a program. I relapsed now I am working a program and have been sober for almost 2 ! Thanks for doing what you do.

Sal botha

Hi I was placed here 6 times between the period of March to April 2016 and it was a mess. I almost pooped my pants cuz they wouldn't let me go potty, staff was so rude and kids kept screaming and causing issues. One girl started screaming at 2 in the morning. Beds are hard and theres like no pillows and staff love to make fun of patients. Doctor takes forever to see you and she types as fast as a kindergartner. It is not right how they can just keep you there if they feel like it, like literally there were so many kids that didn't need to be there and they kept them probably for the insurance money. sickos. Doctor was so rude she kept telling nurse to give shots up kids butts to make them be quiet so staff wouldn't have to deal with them. I would like to see her get baker acted and put there and see how she like to be drugged up all day. So disgusting and they were rude during visitation to my mom. Came out worse than before. :(

Milagros Escobales

Bad. They changed my daughter's medicine after she was stable for four years. She was at this place twice. The medicine they gave her wasn't working. They discharged her without telling the family. We don't know where she is at. Privacy law for people with mental illness should be revised and changed, no matter the age. She has a family and a place to leave. I have the papers for legal guardianship. I will get an attorney and all kind of help to get my daughter back. Doctors should talk to patiens when they are really stable with her mind clear.

Emalia Messich

Most people don't understand that the majority of the patients that come into the facility are on illegal drugs. They are also suicidal, or wishing to harm another person. SalusCare has to take precautions for the safety of not only the staff, but the patients as well. Anything that can be used to harm oneself or someone else is prohibited; such as shoe strings to use for strangling, pillows used for suffocation or underwire in bras used for cutting. Also, medication has to be given accordingly, especially if someone has a past of drug use, or came with drugs in their system. Everything has to be monitored, which sometimes takes awhile considering the amount of people in the facility at a given time; staff and patients.

Mario Paz

Service was veryy slow and they literally forgot about me for over a half an hour!

GTO Gaming

I have been in this center before, and the place deserves to be shut down because the staff is rude, they won't allow you to call your parent every 8 hours, the visitation is only 1 hour, and overall, it feels like prison. Because they wake you up at 6:45 AM, dinner is 5:00 PM in fact, when dinner was served to me, I was not hungry but one of the staff forced me to eat dinner and the lunch is around 12:45 PM, and these times are unreasonable because really, who do you know has dinner at 5 in the afternoon? The base room is combined of a dinning room and a waiting room, the outside area is like a prison. And if you want to go to your room, for some reason, they give you 5 minutes only. How is someone that is here supposed to recover from here if you have mean staff, unreasonable times, every 8 hours allowed to call parents, 1 hour of visitation time, and a prison like structure, this center makes you feel like you are on the show, "Beyond Scared Straight" because there are unreasonable times, mean staff, and overall, you can't recover here, and even though you were on your best behavior the whole first day, they would still keep you in, you know, One last thing, this place deserves to be shut down once and for all! Oh, and I also forgot that it is dirty as well. Probably this is why people gave it a 0 rating. What is the point of running a business such as this when you clean the floor I don't know, every 10 years? Even fast food restaurants is cleaner than this, this place is so filthy and disgusting that people pass out by the air or even looking at the floor or the place itself.

Aaron Bonatz

This place is terrible, the beds are like rocks. Roommates snoring. Can't get any sleep there. The mattresses are uncomfortable. Staff and nurses are alright. Kids screaming and causing issues.

Andrew Jacobson

My fiancé mentioned that price was a huge issue so they prescribed a $400 prescription that she has no way of ever affording and they were so rude to her while she was there.

Trinity’s Life

My son whom is 5 was tackled but 3 big staff members yesterday there just cuz he wanted to go home with us they where quick to do this did not try any different ways to handle him this place make me sick i am sure this was a way to fill a bed my son also suffers from separation disorder for me and my wife I told them before hand Thea his mental state is of a 3 year old not a 5 year old he was backer act from someone whom just met him were I went for med refill I have worked in nursing home I was in management for years I would fire on the spot thease women who do not no how to work with a 5 year old and have no patience for there job this place need to be investigated by the state and charges should be filed against there staff whom I am sure have done this before he was was treated like a animal

Joshua Horne

Very rude woman on the phone. Bad and aggressive attitude for a crisis center.

Jessica Hawthorne

While visiting during visitation we were taken in 15 after 7 and we weren’t granted the extra 15 past 8. That is not far to the people who are inside struggling. They were also not offered any water, just juice and milk, the water fountain didn’t work.

April Thomas

Dirty and terrible

Annette sarvey

I got to this place thanks to my husband who put me in there for being "crazy" or acting " physyco . Horrible place to be at, no pillows, you walk the entire place with sucks they give you when check in, you have to walk on dirty floors, soack urine , they have man and woman place in the same rooms not privacy at all . If you are on medication you are completely screwed , you have to wait 24 hrs to see a Dr who's going to prescribe ibuprofen or Tylenol? The staff there saying they are there to help people get better? NOT AT ALL! They make things worst for patient. Not recommended at all.

syed ali

Place is a joke , nasty employees trying to make patients angry . To keep place open so they have a job. the female employees has nasty attitude talks to visitors like they are criminals . The time they post for visiting is bull shyte. A facility where people suppose to be nice to patients is a facility where all the visitors got treated like war criminals . worse then jail visitors . what a waste of tax dollar or insurance dollars . women sitting on their computer were on there private agenda . I would even want my enemy to go there . This place needs a remodel as far a lotta employees go . One person say something , Other does something else . I hope they close this junkyard . Where regular troubled people get treated like war criminals. Few employee have no life , So they think others don't either. This is a negative star . I have to put a star or they wouldn't let me post it . They have like 5 big chickens running around out side . Few employees were so angry at us visitors like we have no rights . This women in their was screaming at every one . She need s to be fired for sure . She is giving every one a bad name there . I am so upset at the way I was treated . I will try till I get some positive results by even approaching news channels .

alicia pelca

No hospital like this is a place you want to be. However this place is terrible. I have been here several times over the years and they treat you like your not human. Very rude and disrespectable. No compassion. Park Royal hospital is a much better place.

Xxxmacgic xxX

Horrible rude staff and never let u know what's going on with your kid I don't give them any stars I don't know how they are supposed to help people they just want money they have no clue about compassion and respect horrible don't go here they don't care

Dylan Simonelli

Unfortunately a family member of mine was placed here after an incident. This place is filthy and disgusting. It appears like it is never cleaned and the facility where patients stay is void of any redeeming positivity. The common room is a combination of a dining and sitting area, extremely small room to "socialize" in or visit in. If the measure of our society is any reflection of how we treat the sick and the elderly in places such as this we should be ashamed. How are you supposed to heal with rundown sitting rooms, and rundown outdoor sitting area...which looks like prison. This place is deplorable and should be shut down.

Kevin Simmons

They treat these poor people like animals. Sleeping on the floor. So sad. The state NEEDS to shut this place down.

Damarys Guerrero

Called them and they had an attitude the whole time..

Misty International

OMG I AM LIVIDDDD I HAVE CALLED SEVERAL TIMES TRYING TO GET MY DAUGHTERS CLOTHES. My daughter was admitted for a Steroid Induced Psychosis (Taking more than 40mg of Prednisone per day). When she went in she had on Shorts and I went to visit her the next day during the hours of 6-7pm. First off the Safety of that Place is NO GOOD!! I sat and was talking to ELENA and She was explaining to me how the department runs and how safe the place was and how my daughter was in good hands until she saw a Dr the next day, well the group of people that came in the same time we did had to go through a FAKE security Check one of the Nurses had a Metal detector Wand and she wand down the 3 males and 2 females but neither me or my Husband was wand down, my Husband Remembered he had a Pocket knife on him and as they were going to Allow us to walk back to the unit without being wand He said out loud well “I CANT GO BACK THERE BECAUSE I HAVE A POCKET KNIFE AND SHE DIDN'T EVEN WAND ME OR MY WIFE DOWN” Elena said “DONT WORRY ABOUT IT MY HUSBAND SAID “NAH IM GOING TO THE CAR” He went to the car Dropped the Knife off and was able to enter the building AGAIN with out being wand.... So now we are in the unit and we see 3 kids sleeping in the hallway on the floor on mats, the floors were DIRTY!!!!! FILTHY at least the could of CLEANED UP KNOWING ITS VISITATION HOURS AND PARENTS ARE GOING TO PASS Judgement on CLEANLINESS! My daughter is suppose to drink water due to her Mixed Connective Tissue Disease when I visited my daughter I said have you been drinking water she told me that the water from the fountain tastes like CHLORINE I asked Elena Why does the water taste like CHLORINE is there anything other water system she clearly told me that’s all we have. 5/8/2019 I called trying to located my daughters clothes because on 5/6/2019 I came after the visit with my daughter to bring her clothes so she can take a shower, I went to Walmart and bought 3 pants 3 Shirts 4 Panties and 2 Bras. A young man in Blue Scrubs and glasses came to the door took the bag from me and said he would take it to the youth department. On 5/7/2019 I called to speak to my daughter I said Nay did you get your stuff I brought for you...she said no they only gave her 1 shirt 1 pants 1 panty and 1 bra I said WHERE IS THE REST OF YOUR STUFF....she said I don’t know it Make be in the locker...later that day I got a call from Discharge saying she was going home. I instantly called my husband to come and pick up Nay from the Facility. When my daughter got home I went through he things and noticed the rest of her belongings were missing. That means it wasn’t even given to her I spent $60 at Walmart for those belongings. As I called I spoke to Sally she told me she will sit on the phone with me while they locate it she found the inventory form with the items I brought in but NO ITEMS. I was told they might have put it in the Laundry and it takes about an hour and they would call me back I NEVER GOT THAT PHONE CALL....5/8/19 I called between hours of 7:45 and 8:30 pm A man answer the phone from the Crisis unit. I said “HELLO CAN YOU PLEASE TRANSFER TO THE YOUTH DEPARTMENT” RUDLY HE SAID “MAM THERE IS NOT A YOUTH DEPARTMENT THERE IS AN ADOLESCENT DEPARTMENT I SAID SIR ITS THE SAME THING...HE ARGUED BACK N FORTH OVER THE PHONE TO WHERE I COUDNT BELIEVE HOW Unprofessional he handled the called He also threatened me with law-enforcement told me that if I called back again he was going to call the Authorities. That’s when I started to record the call I had to call back 13 Times between the hours of 8:12pm-8:34pm because this man kept seeing my number come up and hanging up the phone. Finally Jim got on the phone I told him what was going he transferred me over to YOUTH SERVICE I spoke to Elena she told me they are still unable to find my daughters clothes I then asked to speak to the Head Nurse...because at this point I need to file a compliment. I spoke to Cynthia she took the time to hear what was going on she offered to look it, but she also couldn’t find it.

Sami Casterline

This is not a hospital for people with mental illness, this is where you send people you no longer want to see ever again. It needs to he shut down. Don't send your loved ones here.

Nicholas Abram

Agreed with Dylan, walked in turned and walked out! Yikes folks....honestly it reminded me of Terminator 2.

Charmaine Gottfried

These people almost destroyed my daughter's life. She went in for help because she ran out of her meds and couldn't get into a doctor until January. They called the sheriff, saying she overdosed twice at her home and sent them out with child protective services. In another county. Her husband answered the door and he and hidtwo teenage kids were horrified. She has never been a drug addict, never overdosed on anything. Thankfully the people that went to the house saw the mistake. They live in a nice home and my autistic grandson was traumatized by these ignorant people. Never go here. They need to be closed down.

CJ F

THE STAFF WSS FRIENDLY KIND AND SOME TIMES I FELT BAD WITH ALL THERE LEFT TO CONTEND WITH, I DIDN'T LIKE U R NOT MEANT TO LAUGH OR ENJOY KNOWING ANY ONE IN THERE... WORST THING THEY DID TO ME WAS STRAND ME IN A HORRRRRIBLE PLACEMENT CALLED BREAD OF LIFE MISSION, I GOT MORE SICK THEN I ALREADY WAS THERE LEFT DAY I CAME BUT WAS STRANDED UP IN PUNTA GORDA 2 DAYS NO WAY TO GET ANY WHERE CLOSE TO WHERE I NEEDED TO BE!! OVERALL GRATEFUL THEY TOOK ME N WORKED WITH ME, SAD THEY WANTED ME OUT SO BAD THEY FED ME TO THE WOLVES LITERALLY DO NOT GO TO BREAD OF LIFE MISSION IT SHOULD BE CLOSED DOWN ....

Don Soloff

Waited 3 days once in cape, two on Ortiz, all to get a nurse at home on video screen, who's more concerned about her landscapers than patients. It's like ice detention center. Not going to help you, find help anywhere else. I had stroke, not mental health issues, but Chemical imbalance. Never been back. Save your time, money and dignity, talk to God. These people are a joke and funding should be pulled from the state and federal government.

Uriel Trejo

I called these peeps and they answered with an attitude of a teenager girl. Quite rude. Probably why people dot like going on this place of rudeness.