Reviews of Center of Revitalizing Psychiatry (Psychiatrist)

Michael Joyce

Asked me to pay then $40 before they would even schedule me.

Aaron Cox

I have been in treatment with Dr. D'Angelo and my therapist, Sylvie, for over two years. The care I have received has been second to none. They are thoughtful, empathetic and kind; yet, they still challenge me when I need it. My relationship with my husband has improved and they have helped me to navigate major crises in my personal life in such a way that my relationships with extended family have become stronger. When I look back at the progress I have made in the last few years, it really brings home how receiving quality care can be a life-changing experience, and I am truly grateful for the caring, empathetic folks at CRP. Wonderful job, and my deepest gratitude!

Christa Key

When governor Rick Scott declared a state of emergency for Florida due to hurricane Irma, I called to let them know I would not be able to make my appointment because I would need the money (my copay) to be spent on wood, water and other preparations for the storm. The woman I spoke to was extremely rude. I had attempted to call over the weekend (even before he declared a state of emergency I planned on canceling due to the size and strength of the storm as well as the path) but got a busy tone everytime, therefore couldn’t even leave a message. So how am I supposed to give enough notice so that I’m not charged? Had I not went with my gut and went to the appointment I would have had nothing for the storm, as it was hard enough to find any supplies, no to mention price gouging, after the governor declared the state of emergency. They issued a “no show” charge of $70. I will not pay it. Take it to collections and I still won’t. Zero compassion for their patients. Sorry that I don’t make a ton of money and insurance is so messed up that copays are a ridiculous amount. My home and livelihood was at stake which takes precedence over a med refill appointment when I still had another whole month refill. Had I just not shown up for any reason I would understand completely, as that’s irresponsible, but we had one of the worst hurricanes in history heading right for us! I think that’s a good enough reason to cancel and they could have been more understanding as I’ve never canceled or had any issues prior. Very disappointed. Sad that I’ve ever recommended this place in the past.

Tom McCarthy

Only in it for the $. The office Manager is Heartless!!!! Went in for help w/ clinical Depression. They made my depression worse, by their COMPLETE INCOMPETENCE. DEA look into DR. Larson. Looks like a pill mill for Benzo's! Thanks fot making me feel worse and Bullshitting me.

Mark mark

I called 6 times in one month to make an appointment with one of the doctors that I have seen before. The answer everytime was that I am a new patient now, so we will check with doctor and call you back to set an appointment . They never did. Literally 6 TIMES. I am not even gonna talk about the rudeness and the lack of manners .

Erik Barone

Nice people

Taylor Toelle

Long story short, I was made to feel like I was a drug addict searching for narcotics, when in reality, I was not asking for narcotics nor do I want to be on them. I have SEVERE Crohn’s disease, and struggle with severe depression and anxiety because of my disease. The women I saw immediately told me “If you are here for benzos I’m not going to give them to you.” Whoa! Excuse me!? I don’t want them! She then proceeded she said she had to call her higher up to “make sure” it was okay she prescribed me something and to explain my situation to them. She made me feel like I was wrong for wanting to get help. I left feeling more defeated than anything, and that’s not how you’re suppose to feel going to someone for help. So, I will never recommend this place to anyone.

jennie 38

I met my deductible but they still charged me $204.00 vs the $42.00 I really owe.... Still waiting on someone from billing to call me..(its been a few weeks). I dont want credit towards visits, I need the money refunded back to my card. 6/3/19 *update*. Still no return phone call or refund for the overpayment. Per response below. Please advise when the refund will be handled or I will be filing a formal complaint. This is ridiculous, the appointment was 3 weeks ago. I understand billing errors occur, however no return phone calls or followup is unprofessional and rude. 6/6/19 *update*. Insurance co has been calling office and billing dept daily. On 6/4 they reached someone and they guaranteed a refund and a call back.. .. still no call back from this dept or the office manager

Marius Pollux

Susie is amazing. She’s got a wonderful personality and has lots of useful tools. My life has changed for the better because of her guidance. The front office is usually well organized, however the $70 last minute cancellation fee? Ouch. Stuff happens, we can’t always keep track of our appointments, but they send last minute reminders and when you realize your work scheduled you four days before your appointment, there’s nothing I can do because I need to make money. Late fees are in place for a reason, but $70 is flat out RIDICULOUS. I’m a 19 year old, think of the reasons people are coming to this practice. They’re not willing to work with that besides a “payment plan”. I don’t need another expense to cause stress in my life. I’d rather discontinue my appointments so I don’t have to worry about the stress that comes with $140 in fees on top of what I’m spending on my appointments. GTFO.

Brian Seely

The staff's very professional. It's obvious that Michelle Privett cares deeply. Currently, I'm halfway through their (8) week IOP. Its helped me immensely & I would recommend them to anyone looking for help.

Paul Hennekes

I attended their Intensive Outpatient Program (IOP) and it was extremely helpful. This is an 8-week program with group therapy 3 days each week. I feel so much better after IOP. I also get great service from Michelle Privette and William Roderick and am now attending a weekly group therapy session with Sylvie Jeanloz. The front desk and billing personnel, including Michelle, Annette and Lesley, are also fantastic! I highly recommend their services for mental health and am so thankful that they have been able to help me get better and stay better.

Jeanette Seeman

Tried to make appointment went thru a lot of questions. The intake coordinator said I'm to complicated! I have bipolar and on 3 meds none are a controlled substance. I'm complicated, what kind of company is this. I now know why mental health is as terrible as it is. Living in NY. you're not treated this way. Drs are there to help those who are sick. Shame on you!

Tracy Rennix

Customer service receptionist, absolutely terrible! My Dr. was transitioning to this practice. I have not even set foot in the place yet. My appointment that was originally made by my Dr. (at the former office) was cancelled, which I had to reschedule. There was another appointment made. I was out of town camping in the mountains No PHONE SERVICE. When I got home Sunday night I seen that the office called but left no message. They claim my mailbox was full, I call Bs. I called first thing in the morning on Monday, of course I had to leave a msg. no one seems to ever be at the phones to answer. I asked someone to please call me back to confirm my appointment for later that day @ 3:00 .I called at 9:00 in the morning. They called me back at 2:10! There was no way I could of even tried to make that appoint. I live an hr. away. Needless to say they were charging me w/a missed appoint. When I explained everything to the receptionist about the transitioning and the appointment changes she said it would be dismissed. Well it wasn't they called again the next day and said I'm responsible for the $70.00 missed appoint. fee. No compassion what so ever! In it for the money, not the care and concern of a patient in need of care. Heads up to any one thinking of going here.

Sheila Hansen

Michelle Privet is very easy to talk to and I enjoy our appointments. Alissa, at the reception desk is great too.

Meg

I have had a phenomenal experience with Revitalizing Psychiatry for 2 years. Office staff are such an integral part of how well a practice functions. Luckily this office has an absolute gem of an office manager! I cannot speak highly enough of her! Michelle is sincerely kind individual who is extremely knowledgeable, personable and genuinely helpful. Michelle is a key part of why my experience has been so positive. Regardless of the amount of work she may be juggling; Michelle has always worked quickly to accommodate my requests. She is truly amazing! In terms of psychiatry, Dr. Larson is absolutely wonderful! He is a brilliant professional who genuinely cares about the well-being of his clients. He is hands down one of the best in his field. He is the type of psychiatrist that everyone helps to find. I am beyond grateful for the positive experience of how to get last two years. I'm especially grateful to both Michelle and dr. Larson for being such wonderful individuals! I would highly recommend this office to anyone looking for individualized care.

Joelle Johns

Having been a former psychiatric social worker, I am very hard to please...but I have been very happy thus far with both the MD and the therapist that I have worked with here to sort through some ongoing anxiety. I did not feel that meds were pushed on me in any way (I'm not taking any) and feel that I am respected and heard in terms of goals and modalities to reach them. I recommend this group.

Heather Lambert

My daughter is a patient here. Horrible front desk. Always new people. Messing up, canceling appointments, scheduling 2 appointments in one day, etc. And when THEY mess up, you have to pay $70 for THEIR mistakes. Have NEVER seen an "Office" run so poorly in my entire life. You would think the Doctors there would try to get some qualified front desk help. Unfortunately my daughter still goes because it's such a hassle changing doctors. But I am definitely going to be looking into it. VERY UNPROFESSIONAL.

Rock Climb

Do NOT go here there rude and very unprofessional

Sarah Fox

I agree with Christa Key down there. I had a horrible experience with this office here is being why: I asked the office to call me if they had any cancellations which they did but they called Friday right before they left so when I was able to call back no one was in office NOR was I able to leave a voice mail which I thought was ridiculous so I tried calling over the weekend and same thing couldn't leave a message to get the appointment they had called about. Therefore when I called this morning (Monday) they told me I had to keep the Tuesday appointment after I tried all weekend to cancel and reschedule so I wouldn't get charged. I couldn't make tuesday due to last minute surgery I'm going in for. I am still getting charged a late fee because I didn't cancel in 48hours. But I can't do so if the phones in office arnt capable of leaving a voicemail. So basically I got set up for failure. I will NOT be coming back to this office.

Julia Grosch

I have been trying to get a refund for an overpayment to this place for over 5 months. I went there two times and decided it was not needed or for me, the doctors service is a different story and was terrible but it’s besides the point. A 90 dollar credit on my account. I’ve gone in person, spoken with the front desk and left voicemails for their billing department over 5 times and still no one has reached back out to be or refunded my over payment. It is crazy how they take try and take advantage of mentally sick people.

John Whiteleather

Professional, helpful, friendly and relaxed atmosphere. Doctors and staff get the job done. They are there for you. Very dedicated to getting the results you want, need to feel better and move forward with your life.

Golgren

Best service

Craig Schaffer

Prior patient..sent in web request for appointment. Ignored. Left voicemail saying I didn't think I would be ignored from a psychiatric office and if the person I saw and went way back with didn't want to or couldn't see me again they should have at least called to acknowledge me. Someone seeks out help and ignored for psychiatric care? This is how bad health care has gotten in our country. Disappointed. Especially with how far back I went with provider.

Linda Bradley

Michelle Privette was extremely helpful. I was in crisis mode due to depression from chronic pain (Fibromyalgia). As she listened to me describe my situation she helped me define my needs. She understood how my depression was exacerbated by my chronic pain and how overwhelmed I felt. She was very clear in describing potential treatment services that she could provide as well as other community services that could be helpful. Together we decided on on a treatment plan that included medication, counseling and referral to a local medical doctor. As a “snow bird” I was not connected to local medical services. She went the”extra mile” and assisted me in finding a local physician. I am very happy I found her!

Daniel P

Michelle is great and really cares about her patients! I would highly recommend her :)

Karyn McCann

I have been seeing Michelle Privette for quite a while now. She has been instrumental in helping me get my meds correct and my mental health has greatly improved. I honestly don't know what I would have done without her. She recognized symptoms I was having when no other Dr did. I am so grateful for her and this office. I have been seeing Susie for over a year for therapy and she has been so wonderful in helping me get through a very difficult time. She is so understanding and relatable. I have also been seeing Sylvie for couples therapy and she truly made a difficult time for my husband and I better. We don't see Sylvie anymore but only because our relationship has improved and our communication is so much better now. Finding Center of Revitalizing Psychiatry has saved me! Even when there has been issues with billing they all do everything they can to help and get things resolved, no matter how long it takes.

Susan Biondolillo

I treated with Michelle and Sylvie. They rendered excellent care. HOWEVER the office staff are unprofessional and rude. I have called four times last speaking with LINSEY. I was over charged on three occasions and have been reassured on FOUR occasions that I would receive a refund either on my credit card or via check. I was assured by LINSEY that the checks are written on Friday (2 weeks ago) and I would be issued a refund. I would appreciate it if the owner would contact me.

BJ Forgeur

The struggle is real when you are bipolar. After fighting the medication merry-go-round for 15 yrs with numerous different Dr.s, Michelle was the only one that got me straightened out. She is AMAZING and REALLY cares. If she ever leaves I'm going with her. I could NOT ask for a better person to oversee my condition! Thank you Michelle!

Matt Beisser

Absolutely amazing. All the doctors and counselors are caring, compassionate, and knowledgeable. Their intensive outpatient program was essential in helping me adjust back to life after being in the hospital. This is truly a one-of-a-kind practice.

jason rutherford

I have been a patient there for three years and the two doctors that I have seen are excellent.

Anne-Marie A

The front desk staff has always been professional. They offer medication management and therapy separately, so you can get exactly what you need. Everyone here is just wonderful!

Zii Miller

It was meh. The person who I went to see was really unprofessional, and no help at all. Maybe I'm just too smart for all this.

James Henry

Michelle Privette and new front office staff are great

Ivette Castro

Very happy that I made the decision to get my husband help with his depression and anxiety. This place was the best. Michelle asked great questions she really tried to figure out what was the real issue with my husband. She was careful with choosing medication and I feel like she is leading us to a solution. I’m hopeful and happy with our decision . Hope this helps others to trust this place. I do think that is the hardest part was to trust someone to make a decision on helping an issue you can’t at times control.

Cheryl Martin

Very calm and reassuring reception desk with Michelle and Nancy, Jackie and Danielle. Excellent help from Michele Privet and Diane. Everyone involved felt very supportive. I would recommend this Center to anyone seeking help.

Brittany Alessio

Called to make an appointment for help. Front desk lady made me feel less than for my problems so I hung up and now still continuing to NOT get help. How can an office for mental health have someone that so damaging.

Grace K

Horrible front desk customer service. If they smile their faces with crack. An office manager who has no clue what she's doing. Tries to charge you for a missed appointment when the appointment you were at previously was to get cancer cut out of your arm and it ran over. I wouldn't recommend this place to my worst enemy. Steer clear.

Alex Maschino

Michelle was unbelievably rude and inconsiderate. Argued with me the entire session, made a phone call, and ended the session early. This whole office is a joke. Go to any other psychiatric center and you will receive far better help than you will from this pathetic institution. Stay away

Gabby Fuentes

So happy I found this office. Suffering from years of depression anxiety, etc etc., I've finally found a place where I feel comfortable, and that offers both psychotherapy and cognitive therapy. Michelle is wonderful and very accommodating. I was late for an apt, but she made room for me, even though she is on a tight schedule herself. I have referred her to couple of friends as well. I highly recommend this office for any mental health needs. Staff is very friendly and helpful as well

Ruth Benedetto

This front office is so rude. You definitely need a "get out of jail card " from you physician when you are sick or you will be charged with the $70. They will argue with you til the "cows come home". It's a shame, the psychiatrist is wonderful.

Julius Arnadé

So of the worst service, but the doctors are very good.

Jennifer Moran

Called to setup new patient appointment, front office staff was very rude. Told me I had to find another Doctor is I just wanted meds. Not interested in medication, looking more for someone to provide alternatives to the medication. I don't recommend this place. They aren't dry helpful.

chris horn

This company has to be just 100% legit criminals none of there staff knows what there doing they love taking money and not giving it back to you warning do not pay them a deposit they will tell you you'll get it back but then yet there's nobody ever there that can handle refunds. Pretty sure this place does more damage to the patients that make the mistake walking in then help.

Dylan Yurjevich

Helpful and very supportive of your situation. I'm very pleased I found them. In response to the 1 star: Even though we're all made the same, we still have different chemical balances and what works great for one person might be unhelpful for the other. I've had one appointment with them a couple months ago and I have no complaints.