Reviews of Cedar Springs Hospital (Psychiatrist)

Maria Zarlengo

Hospital discharged my grandson in emergent state, without stabilizing him. When I sent them a grievance, the only response I received was "we cannot confirm or deny that he was a patient". Unfortunately, this carless discharge affected his life very seriously. I only hope that they will be more diligent with other patients.

Jen Smith

Ridiculous service. Plus, they lost a 5000 dollar earring and said it was my fault because I signed a letter stating they were not responsible once it was locked up. However, they did not lock it up when I arrived. Then 2 days later they made me take out the earring and the Mental Health Tech "dropped" it. Never found it and never signed this so-called agreement until my day of discharge. I was mistakenly put on a 72-hold and they would not release me even though they knew Memorial Hospital was completely wrong in its determination. Now they want me to pay my co-pay. Good luck with that. You are better off anywhere but this joke of an institution. Meds were all screwed up. They didn't have my antidepressant so I had to bring my own in and somehow it disappeared as well. They don't even deserve one star.

Taylor Goss

Very dirty facility I don't even understand how they can still be operating horrible workers all just bs they didn't help me at all I just wanted to get out of there and the doctor is a creep

Tracy Willner

My 7 yr old ended up in here for spitting on a kid in their after school program, she was placed on an m1 hold. When I went to see her she was so dirty and she was with a much older girl that was telling her how to cut. My daughter got sick and threw up in her room and the next day the vomit was still there. The shower had blood in it. The nurses said my daughter was doing fine then Dr. B came and said the nurses had no idea and didn't even work the shift I was asking about. All 3 nurses said that wasn't true. Dr. B stated my daughter threaten to kill others over and over all day long. No one besides her ever reported that. When asked in front of the dr my daughter said Omg why you keep asking me over and over if I want to kill people i told you no! I had to wait for the hold to get my daughter and I did the exact min it was up. Dr B lied to my face over and over and now we get A bill for $900 and we paid $750 up front for the 3 days and the refund we were supposed to get went to the bill they now say we owe plus another $150. Anything that handles bill here is a complete ass and no help at all. This place doesnt help they are horrible

Cara Ann

Dont ever send a loved one here. It is a terrible facility. Hell on earth.

Jennifer Elmore

It's a lot better than El Pueblo and the Med Doctor will come out and talk to you like a person about your child .

fearthereaper58 ???

I was trapped there for three weeks. They bring you in, don't let you talk while your parents dig you a hole, and take your stuff. I was completely undressed and led to a dingy little room with barred windows. The place was dirtier than a dump and the food was worse than school lunch. The group therapy is a sad excuse for help and the doctors only give you medication. One of the orderlies would go around at night touching the girls, but no one believed us. In fact they upped my medication dosage until I was a drooling empty shell. When I finally got out, the withdrawals were horrible and I couldn't sleep without having nightmares about the place for six months. For goodness sake, go somewhere else for psychological treatment!!!! They also took my wallet and deck of cards and I never got them back

Rick Bender

Just visiting a loved one. These places aren't known for being 'nice'.

Christina Patterson

Do not send your child here! instead of getting my son medical treatment while in this facility they had my 11 year old in the older kids unit in diapers being bullied. Come to find out after we took him out his large intestines and stomach is so packed with feces because of the meds he may end up in surgery for their lack of Treatment. They even took it to a point of asking if he was molested instead of getting actual medical treatment! They gave my son colace! His doctors took him off immediately after we removed him from this place because it's not for kids and highly addictive. Requests for further medical attention is ignored so you better hope whatever they're giving your kids doesn't have any affect on their bodies because they don't give the medical treatment to help your child when they need it.

Jennicoba

Although my experience is from 4 years ago, this hospital was quite possibly the WORST choice for my daughter. After a failed suicide attempt by hanging, I took her to Cedar Springs. After a very gruff Q&A session with a supposed therapist, she told my daughter she must not have been too serious about taking her life and suggested we go grab ice cream and talk about our family problems. I was horrified and in shock. Was this some sort of tough love approach? I'd just found my daughter trying to hang herself and she was sitting there with profound ligature marks around her neck and yet, ice cream would fix all our problems? So we left only to return the following day. Of course, when we came back (because it was the only option for us and we needed some sort of help) staff apologized for how we were treated and assured us that that therapist must have been having a bad day. I don't care what kind of day you're having, you do not jeopardize the well-being and compassion needed for a 13-year-old and her family after such a traumatic event. During her 4 day stay at the hospital, we were urged to just fill her with pills without any explanation of a mental health diagnosis AND, during one conversation, her attending physician told us things about her that we're actually about another patient and not our daughter. He was mixing up patients and their parents. The whole thing was a waste of time, services, and help. It only served as a babysitting service, which I suppose was at least something. I hope for the well-being of other families and children, that this place is under better management and offers far better treatment.

Connor Beals

Worst hospital ever. I got put in a room with a roommate who constantly threatened to kill me, and then when I tried to tell a staff member I was ignored and they didn't do anything about it. Also, there was at least 1 fight a week there, and when a fight broke out everyone would freak out and have panic attacks causing other complications. While all of this was happening the staff would very rarely break up the fight quickly, but it would usually take them about 10 minutes to respond. R.I.P. Three months of my life I wanted to spend getting treatment, not in prison.

Tye Williams

If I could leave zero stars I would. I was approved for a 28 day program then denied when I arrived. I arrived on my own accord and sober with no blood alcohol level detected and put into detox for 5 days so they could collect insurance money, I now have a large bill I can't afford to pay after I was told I wouldn't be paying. Please avoid this place at al costs

Chad Diego

Do not send anyone you love here like everyone else says stay away.Unless you want Drugs.No Therapy And No Sun.

Slapz.Madagmer

NO! No help i was there for myself and the therapists wanted to do was play little games all day NO help at all

Kitty kat kitty

Absolutely horrable. They messed up my meds and gave me a higher doseage without consulting my family first. They accused me of making myself throw up cause I was throwing up so much ( the meds they put me on were too much and made me sick) do not recommend.

Curly Girly

They litterally kept over 250$ worth of hygeine products while i was in residential programming and half of my clothes. Hope they are enjoying my stuff.

Buster Richardson

Very helpful, considerate and professional! Helped me in my time of crises

SonderMind .

We had a wonderful experience working with your marketing and outreach team as co-sponsors this year. The staff is extremely friendly and knowledgabe and we are excited for future endeavors!

Tuile Hansen

As a director of a referring social services Counseling agency, we all must bear in mind that Cedar Springs Is an acute care/short term care mental health facility And Detox center, which helps a broad spectrum of patients. From children and adults who are suffering the ravages of physical, mental, and sexual abuse, to Prescription drug/opioid addiction,To people with behavioral and developmental disabilities. The staff, on any given shift, must Triage (That is, separate Patients based on need) And because many of the staff are getting training and Licensing based partly on the training and hours they are putting in for their degree or certification, there is naturally a rotation of staff. Any teaching hospital Will have this as an issue. I am not making excuses here, as I am sure that close friends and family only want the very best attention to be given to their loved ones who are in the midst of a mental health/behavioral health/addiction crisis. Anytime there is a standard of care issue, potential abuse, or any other problem, the patient or the family members/representative should be polite yet firm with whoever is the full charge nurse or Doctor on duty.Being rude and Clear communication in return. We tend to get back what we give… Any organization, from the military to a mental health institution, will be imperfect simply because it is made-upOf fallible, imperfect human beings. Cedarsprings does the best they can with what they've got. It's good that Colorado Springs and southern Colorado in general has a local mental health hospital that can treat most everyone in the community without dumping them off at a state mental hospital. Be watchful, be wary, and politely but firmly put your complaints in writing to the Colorado state department of regulatory agencies (DORA) if you feel that you or your loved ones have been missed treated. But just remember, all of these negative reviews must be put into context, and with each negative review there will Often be information that is withheld, such as severe drug and alcohol withdrawal symptoms, severe physical or sexual abuse issues, Criminal behavior involving law-enforcement, and risky behaviors which are not covered by Medicare/Medicaid/health insurance Which may necessitate discharge. I wish you all good mental health.

Elijah Leavitt

my favorite staff was doctor Shores very good doctor helped me a lot and the staff are trained well but the one thing that got on my nerves was the reading or art teacher idk. She was very rude she should get fired she made me more angry when i was around her. Calling me names i forgot what she said. But the school is very unorganized good place but not the teacher.

Kara Marcus

This was one of the very worst experiences of my life. I have never been treated so poorly and so misdiagnosed in my life. I was highly medicated with powerful drugs that did nothing but make my anxieties more prevalent and more of a problem. I admitted myself (meaning that I was on a 72 hour hold), but they ended up changing my admittance to what they referred to as a "certified" hold, and kept me there (against my will) for 3 extra days. The food was terrible. The environment was like a prison/orphanage. My second roommate urinated all around our room. I didn't know who my Psychiatrist was for almost 4 days. One of meds they force fed me (Depakote) swelled my tongue so much I couldn't even talk or look anyone in the eye. I can't stress to you enough how horrifying this experience was for me and my family. I feel like I broke out of jail when I was finally released. The people running this facility are all about drugs and dosages, and actually promote smoking to "help." I wanted to get sober from all my vices, and all this experience did was give me more addictions to withdrawal from. I haven't formally submitted any grievances as of yet, but I am going to look into it in the very near future.

Shey M

They've been helpful for me, first time I feel like I've ever been listened to and actually helped rather than being treated like I've lost my mind.

Eva Feva

This place is so unless and so unorganized. They violated my rights and did not see any therapist. The program says there will be structure there is not even a hint of structure of help. I would encourage strongly against this facility if you actually are looking for help.

J

Words can't explain how bad the experience was, avoid if at all possible. How can a facility admit a child for specific behavioral issues, then press charges and administratively discharge to the police citing problems with those same issues? Answer: Because insurance didn't want to continue paying them so they made an excuse to boot him out the door. Never really put together an appropriate treatment plan to begin with, then claimed the patient was a "treatment failure". Treatment "team" failure- yes. Treatment facility failure- yes. The patient never got the help needed. Don't go there!

Sharla Cobain

Worst experience EVER!!!! I left in worse shape than I came. Horrible food, won't even give you a laxative or a benedryl. Violated the HIPPA law ALL DAY LONG!! I knew everyone's privileged information just from going to the window. Unprofessional staff and one inept Dr. What a joke, it should be closed down.

Christa Jewell

Kathy myatt is absolutely amazing! She is the most compassionate & patient provider I have ever worked with. Amanda is exceptional as well, working hard to get me seen. Thank you Kathy, I'm now ready to deal with the most painful experience of my life....losing my husband to a murder. You've given me the trust and respect I needed to start opening up so I can being to heal.

DEAD COOL 21

First off let me say sorry for the ppl who had a bad experience. As for my son who was treated for a week, I seen a tremendous difference in his mood & behavior. The staff was always polite and showed entrées.

Tanya Hargis

I would not give this place even one star. Worst place on the planet to send your loved one. They put a mentally ill person on a bus and sent them to a city they didn't even live in without telling any family member. Told the family he was still there when in fact they had discharged him, again not telling the family. Couldn't get any staff to call at any time. WORST PLACE EVER!! They should be shut down!

Holly Bullock

Well I have to say, I have been hospitalized St this facility four times in a row. Though they are way more harsh than peak view was, they actually tried to help me. Evan, one of the techs, he always found a way to make you happy weather it be painting your nails or just sitting and talking to you. I have to take away some stars from lack of relaxing and space though. They didn't keep the doors all day do if you did need just some quiet time to yourself to breathe you couldn't do it. You couldn't even sit in the hall. I do suggest sending your teen there for help though. If I lived in CO still I'd probably ask to go there since I need a cheaper long term facility

brayton ramsey

Today I had an appointment with Kathy Myatt. She was one of the only psychiatrists I could get a hold of in Colorado Springs and I am happy to say I was extremely pleased with my visit. I was greeted by her excellent secretary and seen for my appointment promptly. Kathy Myatt is easy to talk to and very endearing to her patients. I would recommend Cedar Springs Hospital to anyone.

ch Chipmunk

WORST PLACE TO SEND SOMEONE YOU LOVE. My mom sent me here as a kid and it was the worst. If you love your children put forth real effort dont just drop them off with these strangers so they can drug your kids. Get into real counseling TOGETHER, you need help too. These people will just dump pills down your throat. they dont care about you getting better, they just want your money

Ashley N Williams

I have tried to get help in different places in different states, even in PR. I have gone through hell and back in my life like many others. This is the one place where I felt like someone actually cared about truly helping me. I’m not where I’m supposed to be but I’m nowhere where I was before thanks to the Doctor I see here. She is amazing! She is professional yet feels like you’ve known her for years. When I’m in that office I feel nothing but peace, and I feel like she genuinely cares about the issues I have and what caused them. I would recommend this place and my Doctor to anyone and everyone!

OmniPulchra .

I think it's odd that so many say they pump you full of drugs here. They wouldn't give me any of my prescribed medications.I was told that when I got here a Dr. would be waiting and I'd get my meds and be made comfortable.They had their own versions that didn't work and I only accepted them a few times out of desperation. I didn't get those even till all the admit paperwork was done and NO Dr. was there or even knew I was coming. I am chronically disabled with stuff no one has ever heard of and had to explain it all over and over. Was admitted to by one staff member that they apologized for not reading my chart first. I don't know how I was sent here without my medical records. I'm in constant pain and fatigue along with hormonal, digestive and vascular issues. I am on a strict medicine regime that allows me to get out of bed, eat, live, etc. It took 4 years to finally get diagnosed and on the right meds so that I wasn't bedridden on a feeding tube. I've had 2 surgeries on my stomach. I have a team of doctors. I signed ROI's for all of them, including my mother and M.D. brother. On the first day I was deemed not a psych case, but clearly a medically needy case, but was forced to complete the 72 hr hold. During which times I was denied my med schedule and any coping devices(including pillows for proper elevation so I don't aspirate in the night) for managing my symptoms.They only focused on me not eating, but refused to give me my meds that allow me to eat. I had food from home brought due to a special diet and apparently it was mislabeled, so they brought me bullion cube broth and lied and said it was mine. My homemade gelatin bone broth is not neon yellow and does not smell like dried onion and garlic. It was better for me not to eat than eat things I know will make me sick for days.I was refused my hormones that suppress my cycle. If it starts up I have to be hospitalized. I was told I had no rights. I was harassed by another inmate. The whole time I asked to see a social worker, that that was the entire reason I was there. Never saw one and nothing was set up for home visit. All my time here did was traumatize me, starve, me, cause unnecessary stress to my already malnourished, deconditioned, disease ridden body and make me even more untrustworthy of medical professionals than I already was. This facility is just a locked down adult daycare. They're supposed to be mailing me my supplements that they wouldn't let me take and didn't get packed with my stuff to take home. About $500 worth of specially formulated for absorption, for really sick people, vitamins and such. And someone took my medical marijuana. Glad I don't wear jewelry or keep anything valuable on me. Not sure i'd get it back. I will say there was one woman there at night, form Mississippi with red hair, that actually seemed to care and feel sorry for me. I'm typing this from my bed, since I've been bedridden since leaving Cedar Springs. The stress forced upon me has triggered a bad episode. Six months of slow and tedious weight gain, gone. The Hippocratic Oath is forsaken! I feel very mistreated as a disabled person and will be looking into whether my rights were violated.

Riot Shivers

I have been through 3 rehab/detox facilities and this one is by far the cleanest and most helpful one. The staff were great and helped me whenever I needed a little extra assurance. I would definitely be recommending this Hospital to any of my friends if they were needing help or treatment, as I did in 2015/2016 time. Keep up the awesome work staff... You passed with flying colors in my book.

Anna Martin

The staff is wonderful and my daughter felt safe and learned a lot!

Josh Mann

DO NOT, I repeat DO NOT send yourself or a loved one here. This place is a scam. The inside is disgusting and the employees are horrible, rude, and uncommunicative. For all that is holy avoid this place like the plague. All they want is your money. I actually think this place could drive a mentally unstable person all the way over the edge. The police need to investigate this place for illegal practices.

Lisa Jordan

Was in a major crisis and seeking support for substance abuse and depression. Some guy wrote a few notes on a paper and scooted me out the door saying he would call me. Thank goodness on that particular day I was not suicidal. Needless to say I never got a callback from him or anyone else.

Chad Kastelic

Dr. Sims was very unprofunprofessional . The treatment there is far from helping any one. You go in needing help. However when you come out you are worse off. After they force you to stay by placing a hold on you. Recieved zero treatment .No counseling .

C DuPont

This facility should be shut down. My son was placed on an emergency mental health hold and sent to Cedar Springs Hospital. They denied us access and failed to uphold the patient bill of rights. I had to explain to the staff that the bill of rights is not optional but is in fact legally required. The psychologist diagnosed him incorrectly and despite my background as a Licensed Professional Counselor and a Licensed Addiction Counselor treated us like we were ignorant and hurting our son. Despite our informing the desk that the referring facility was providing incorrect information they failed to interview us for accurate information. We were able to take better care of our son on our own and found a facility that saw provided an appropriate diagnosis consistent with DSM 5 criteria. This place is horrible, do not put any loved one there. What was even more shocking was seeing another psychologist drinking a fermented juice drink at the desk, these contain alcohol. It is a rehab and she is drinking alcohol. This place should be shut down.

wayne f

Again do not send anyone here. I reported this place to the BBB they are not a BBB company. I also reported them to the media. I urge anyone that was treated poorly here to do the same.

SV Van Dyke Flournoy

It was like being in Hogan’s hero’s Germany except those in charge were actually gestapo. The place should be inspected. They troll for homeless so they can get the state paid three nights then they ‘cure’ them after three nights. My ptsd is worse than it ever was.

Lilac Ness

Calmed down due to drugs they made me take. They had ants everywhere, and in my clothes. I had to sweep myself since no one could do it right. Sheets were gross, no privacy for the bathrooms. I woke up every 20 minutes because they would check on us during thre night (even tho they had motion sensors).

Resident Of Colorado

Outstanding. Kind, and skilled staff. Attentive and very multifaceted care with the best chance of recovery. We are so grateful.

Mike Morton

The doctor I was working with told me to bring back any paperwork I had from my employer so that I could get in to their PHP program. I brought the paperwork in, she said she can't fill it out because she doesn't know how long I'll be in the program (she didn't know the length of their own program) and then they lost the paperwork I had delivered.....all in less than 24 hours...... terrible postcare follow-thru

Angelic Davis

Thx cedar springs y’all helped me so much I’m glad I went to here I’m glade i passed sixth grade I miss my friends there but oh well love you Gus 5 stars

Douglas Burris

Staff was nice, polite, friendly and very personable. When I arrived and they started the check in process... they treated me as a guest not patient. Addressed me by name at all times and catered to my questions and needs. My recovery and time past in Cedar Springs went by so fast I really did not want to leave. I am on the right path for never going back but, If I ever fail with my recovery I will look for their support again. Highly recommended.

Jeff Monsoon

kids 20-30 min screaming little girls through the wall not even in movies. I will never forget those girls screams for as long as I live brings me to tears brake me down completely doesn't even come close to describing it and imprisoned little boys all getting drugged verbal abuse manipulation. They only care about keeping you in their for as long as they can once they have their hellish frightening hands on you and raking in the cash 600 a day. They make people at least ten times worse by design and that's before meds verbal abuse and keeping you with violent disturbing schizophrenic scary psychos and laugh their asses off sitting there doing nothing encouraging the extreme dangerous frightening ones in screaming at people threatening assaulting as they get super agitated and wonder who's going to get assaulted or the complete crap scared out of them scared for my life cause they lock me up with violent psychos do nothing to separate extreme trouble patients from docile ones. Wouldn't remove this guy serious safety and mental health problem for everyone in the compartment he was violent in his personal conversations looked at you would violently twitch and freak out talk in tongues as if he's targeted you and coming after you he always made it look like he wanted to kill me you everybody was treated like this to this traumatizing violent bullying abusing schizophrenic psycho. It was clear that all his violent dangerous frightening outbursts were always encouraged and never challenged or stopped for anyone's sake the whole compartment was terrorized by this guy that like lives there daily constantly over and over. It was clear no amount of grievances and personal complaints even the techs themselves being viciously violently frightening scary verbally attacked him banging on the walls hitting everything slamming doors against walls was never dealt with at all it was clear they encouraged everything he did they did nothing to stop or tone down or tell him he was scaring every body to death in a freaking mental hospital he was their biggest asset in rattling the cage making people mentally ill this was money for them and they encouraged him to terrorize everyone for their own profit he was a greater asset then the whole facility manipulating everything they could get their hands on behind the scenes. I was individually targeted by this individual as I couldn't stand it the terror and control he had over the entire compartment everyone elses injustice and torture and terror and fear for our lives while all the staff did was encourage and not punish in the slightest told us remember you are in a mental hospital and people come here to deal with problems so get assaulted traumatized while we encourage it and laugh? We were all feeding and reacting to everyone especially this guy this crazy guy makes us freak out more he's valuable, put him on the take 600 a day a mark? YES This beautiful tech with gorgeous eyes and a funny bunny tattoo was just standing their in front of scitzo psycho yelling loud as he could at her trying to abuse her with just the volume of his voice not to mention his verbal sexual attack she was standing their 3 feet away from him waiting to get assaulted everyone else absolutely frozen fearing the trauma of a violent attack against a women and one of only two techs that didn't treat us all like trash all the time from this violent scitzo psycho that we were all frightened of thinking about it again it could have been an extremely convincing act or play they were always super lenient to him countless aggravated complaints and grievances go unnoticed without action he would scare us all just talking to us constantly on stage he even said placed or staged actors took him down before. techs come in at night every 10 min flashlight on your face kids are in here he reacted after the screams next door he was antagonizing me for days in my face at drinking fountain baby gonna cry ran at me and shoulder checked me assaulted me initialized, escalated riley paid actor grand parents visits too normal on the phone???

Stephanie DeShiro

Horrible, refused to help a very sick family member because it was a weekend.

Tiffany DeStefano

My 15 year old autistic daughter attended the adolescent PHP program. It was very beneficial for her. She learned distress tolerance and patience. I am very happy we decided to send her and I would recommend the program to anyone who is having difficulties with their child.

presence X93

I absolutely do NOT recommend this hospital. They are extremely un-staffed, unorganized and uncleanly. If you feel you are in need of help, PLEASE look elsewhere. I was driven 4 hours from home at 11 PM down there only to not be given my medication because "they had to order it" and my "room" was a complete mess. And by room, I mean concrete walls with gym mats instead of mattresses. I haven't been to a hospital since which is great, but it practically scared me away from my illness more than therapy ever did. It's literal hell, and you'll be lucky not to find a pentagram under your bed. (I'm not even kidding when I say that)

mel bel

This place helped so many of my friends get better and I have heard nothing but good things about them

Vicki Pearson

I stayed for the mandatory 72 hours. No psych help. Saw the doctor once. The group activity was learning how to color inside the lines. That is seriously all we did.

Marko Jones

What a fn joke I tried for days to find out if my wife was there, same as anywhere else nobody or no one is acountable for anything or has answer some facility Huh ! I remeber when I was a kid I was with somone that started fire and my mother put me in Cedar, I was there one night and my roomate put somthing plastic on the lamp, and I was accused of smoking weed in the room even though I had never seen weed or even knew what it smelled like and then put in solitary confinment for 3 days, I think the nut jobs are really running that place, any way it took my dad about 30 mins to get me discharged, yall have now ya hear !

badaz181 .

Was sent here as a child for depression, the place stunk they forced us to eat moldy food and leftovers from previous weeks, I was forced to take medicine that I didn't need. If you even told them no they locked you in a room with a small window where this kid went and peed on you from his room and the whole children's section smelled like piss. The adult section they'd take us through to go outside 8n their 14x8 shoddy backyard with the worst security (could jump into another person's backyard and walk off like many did) The adult section smelled of feces iron and death, the men there probably would have all raped us, they place you in rooms according to skin color and if your parents didn't give you anything you got to sleep on a bare mattress with no bedding. They ignored children who were suicidal and didn't care that a kid had made a noose in his window attached to the bars that are on the inside of the room to keep you locked in. The few times we got to visit with the other children's sections the girls were always crying (I think there may have been molestation happening) and the room I was in had plenty of cockroaches to the point where my roommate was eating and breeding them because it was better than the food most times. Ants in the showers and spiders make home in the toilet tanks. I had access to dangerous objects on a daily and if your child is suicidal, truly suicidal don't send them here, they charged my parents 18000$ for 3 days and that was with government assistance and then we got another 15,000$ bill for the hospital because you have to "wait for vacancy" their homing issue is because they can only have so many people adult or child so basically you wait for the old crazy people to die so a new young crazy person replaces them. Whole place is a joke and it's more of an asylum, reminds me of outlast in all honesty except I'd probably feel safer there than at cedar springs.

Ashley Harn

When I was there a woman, who worked there mind you, caused me to have a panic attack. I'm already upset I'm there...also, depressing surroundings, nasty food, and extremely boring. I love how drug addicts can get an actual rehab center. We get something worse than a homeless shelter....I'd love to rate it -10/10 just because it's so terrible.

Anthony

Haven’t even made it past the front desk and you get a 1 star review. Get your stuff together and get my brother checked in. Not professional

d ragon dish

Worst place ever it's dirty. Like food in the vents. A patient pushed me over and I have a preexipre-ex condition back. No one took me to the hospital or did I see a Dr after. I've called to complain. No call back. I'm calling the news

Glen mears

Doctor s are great. Best.

Greg Eckard

THIS FACILITY USES SOLITARY CONFINEMENT.

James Pavlick

I have a friend who works here. He is a good person and he does good things. There are good people here. Give them the benefit of the doubt.

James Lavin

High standard of care, acute stabilization only. Majority of involuntary patients would end up in jail if not a psych hospital. Likewise if you want to sign yourself out of voluntary heroin withdrawal, that's your right. You see babysitting but it's personal accountability

Dianne Van vliet

In it for the money that’s for sure. I witnessed a worker lose his cool and lay on a young kid and hurt him. Make sure you order your child’s medical records so you can see how brief and unprofessional they are in their documentation. 8 days and 13k later with no aftercare scheduled.

stormnin9 .

I am looking for a hospital to go to because I'm suicidal. I have already had severe trauma at another hospital in Texas that sounds similar to this one, but honestly from the reviews, and I trust and go reviews for services and goods, makes the Texas hospital look like a vacation. Think I would rather die than even think about considering this facility.

Caleb Smith

I was in the Air Force.They made my PTSD symptoms worse and gave me anti psychotic meds when they weren’t supposed to. They need all there licenses taken away

OFFICIAL Heather Combs; †eardrღps †hat †angღ

THIS PLACE IS DANGEROUS!!! I wear 2 emergency bracelets for my PTSD. These are my emergency bracelets. ♡ Penrose‬ hospital, years ago; A portly nurse forcefully & cruelly injected me against my will with 3 tranquilizers, and carted me off to horrific & utterly disgusting ‪#CedarSprings‬, (In Colorado Springs) for a "72-hour-hold" for my already treated "PAST trauma!" What kind of cruel bologna is that!? Thus, combing brain out of my hair twenty years ago was reason to slough my rights from me and lock me up for 3 AGONIZING days. Page per page in their bible, the DSM IV? Or is is V yet? This decision destroyed me for years, and I became an agoraphobic because of it. PTSD is a term we hear used in the media a lot these days. As the public’s understanding about and compassion toward mental health conditions improves, and as we as a nation have dealt with numerous natural and man-made disasters, particularly in the last decade, the national conversation about Post Traumatic Stress Disorder has become an ongoing dialog. Moving on.... "Cedar Springs" psychiatric hospital in Colorado Springs is lawlessness that begins with removing your whole identity. From your home, kids, personal belongings (down to cigarettes), everything you own, is taken from you. After a full body search ("bend over" body searches) and having to take a shower in front of a complete stranger, I was given the same clothing as everyone else. There was no real rationale as to why I couldn't wear my jeans and t-shirt. My clothes were replaced by a grey sweat suit and my simple name now bore a "code & password". (A number.) These are all tactics utilized by the Nazi’s. "Doctor's" The “doctors” (My ‘doctor was Dr. Polk.) In our very brief time together (He spent no more than 20 minutes total with me over my “stay.”), he did not offer me help or compassion, he was there to deliver blistering critique. He could literally incarcerate me, without trial, and hold my very freedom in his hands, blasting out a menu of human behaviors, most normal. He misused the DSM (The Diagnostic and Statistical Manual of Mental Disorders), like a weapon. He threatened me in multiple ways. He avoided eye contact with every patient as much as he could, and never helped me in any way. Many “patients” also suffered, the doctor’s systematically authenticating non diseases as diseases. Holding lives in their hands. There were no help sessions, no art times, no therapy, no music, news on tv, and one movie after 8:oopm. Cigarettes are kept as hidden as in "One Flew Over the Cuckoos Nest!" A girl I knew to be calm was defiant because she wanted a cigarette. Didn't that movie cover this? There was really nothing they did to help any of us there between 4-25-2014 and 4-28-2014. I sat up all night listening to women and men) cry. Their agony ringing in pain. Unbearable cries and screams throughout all of the nights; every night. From two “wards” away, I could hear men crying out for their children. One psychotic woman walked around everywhere naked, or wrapped in a single sheet. Nobody stopped her or guided her, spoke to her, nothing... She was so cold, her fingers and lips were blue. I never saw anyone, but other patients, try to help this very ill young woman. Every patient was drugged and appeared comatose. The products of medicalized and pharmaceutical reactions/agreements/pay-offs disguised as “psychiatric treatments.” Obviously, pharmaceutical companies have a miracle drug to treat every one of these “disorders.” (Check out the case of Dr. Allen Frances for more in-depth details.) I sat in laid in my rickety hospital bed with a ¼ inch mattress, and wept from my gut. Fact is, patients need hope if they are to heal their troubles, so even psychiatrists are shooting blindly and grasping at straws, most pretending to know one kind of mental disorder from another. Needless to say, this is incarceration, not medicine or science. You characteristically leave treatment only when your insurance runs out.

Mark Gibbons

At first I did'nt like the place at all , but after realizeing the staff in the Birchwood complex were there to do the job they were meant to do I strongly suggest if you need help an admit to yourself thats what you need it was a place to really get the help you'll need!!!! I feel the people writeing bad reviews could'nt admit this. Thier living space is'nt like home, however I have been in alot worse places. Including Prison, Jails , Juvenile halls, an even local hospitals !!!! So I strongly suggest this place to those of you who can admit your in need of help. They will listen to your needs, an problems to the best of thier ability If you yourself are willing to recieve this help. I honestly hope if you need mental health needs, that you will give this place a chance to work with you. I thank you an your staff very much!!!! They even followed up after my release, which is more than most will do !!!

Natalie Jones

I'm writing a review based on what I do remember from my time there over ten years ago. When I was admitted I was still in my hospital gown, half naked sitting in a chair waiting for all the paperwork to be completed. I was scared and already not in a good place mentally. I barely got to hug my mom goodbye before they escorted me away. I changed, they took everything they thought was a danger to me and locked it up. The room was dark and small. I remember the first thing my eyes rested on were the bars on the window. The bed was uncomfortable to say the least. I didn't sleep, instead I stayed up thinking "you tried to kill yourself and this is your punishment." The breakfast was always just a little carton of milk and some cereal. Lunch and dinner weren't any better. I could talk but it was mostly meant to be silent until group. When group came around we all talked about our issues a little, then we'd color or write or something that didn't seem to be helpful. The only good thing at the time was choosing who could and couldn't contact/visit. And visitation was incredibly short. If I remember correctly it was only about 30min. I wanted to leave after a week or so but they wouldn't allow it. Some excuse that I wasn't ready, and maybe I truly wasn't. But having my parents visit me in that place on Thanksgiving was the worst feeling in the world. My mother was sad and my father couldn't look at me. At the time it only made matters worse but now that I've grown up I realize I was lucky they visited at all. One girl, she was always a mischief maker, left for a day or 2 but ended up being brought back. She was a regular which to me shows the little meetings obviously weren't helping her either. The part that has become lost in my memory was my diagnosis. My older sister remembers me being diagnosed and having to take pills but for some reason I do not remember it at all. Maybe my mind forced it to be forgotten or my visit there did. It was a scary, uncomfortable, strange place. Some of the others were either dangerous to themselves or others, we were all mixed together for group. In fact, I think talking to other kids in that hospital was more beneficial than the staff. If it's anything like it was all those years ago I'd say don't waste your time or admit a loved one. This place isn't sanitary, safe, or truly helpful.

Emily Martin

I was hospitalized here in 2014 and only just got the courage to leave a review. This place was hell. Their only goal is to keep you there as long as possible to suck you of your money. There was absolutely no program in place to help anyone with mental health issues. It was essentially a glorified prison daycare. There were constant uprisings and fights between the violent kids and security. At one point it brought my entire unit and even our counselor to tears. When I wanted to leave, which was only two days after being there, the psychiatrist decided to change my medication and give me something for schizophrenia (which I don't have) to extend my stay. I passed out from it. For reference, hospitals usually have an observation period to make sure the new medication isn't leaving you with negative side effects. His goal in changing my medication was to keep me there longer. Eventually I left, only after signing a contract that said I was leaving against the Hospital's wishes. I truly hope things have changed. But my experience was traumatic.

Kathy Speicher

Ridiculous place. Didn't get any help, only angry employees and a Doctor that needs psychological help herself.

Bryan Buonanno

Truly the worse place to get proper treatment. If you are taken there for a 72hours hold, they just want your insurance money. You get no proper therapy and the psychiatrist is just very robotic and assumes a basic diagnosis just to get you on meds and have you be on your way. Food is terrible. Techs and nurses don't really care about you. Maybe one or 2 are actually interactive. Its a private hospital just trying to make money. You'd think private hospital would offer better services.. I would highly recommend you train your staff to be more engaging with your patients and provide at least 40 mins of individual talk therapy as soon as someone come in rather than stripping them and putting them in a room for the next 72 hrs with--here's your pills and your meal time, no phones, no tv, pick up puzzling while you waste 3 days here. Groups should be more engaging and educational not some activity the therapist got off of Google. I was a patient there myself because of the 72 hr hold. Just being there those horrible, longest hours made me never risk my own life again and let my depression get the best of me. The hospital and its staff were so horrible, I had my epiphany to never end up in a place like that again. Lucky for me, I got to be around a good group of other patients, and we basically just provided support for each other during the 72hrs. I met some patients, 17-22yrs old, whose been there more than once and will most likely harm themselves again because the facility did not provide them with what these individuals need. Most patients just needed a talk therapy, with attentive care, not wait until your 2nd day/night time to meet with a therapist to discuss about an exit plan. THAT DOES NOT HELP ANYONE-ESPECIALLY THOSE SUFFERING FROM MENTAL ILLNESS. Please start providing proper care and professional support.

Robert Anderson

It is never a good experience to have a loved one in a hospital, and I have had this one in several. I have never found nicer, more understanding people to deal with in this type of facility, than Cedar Springs. Let me give them a shout -out.

Ryan M

The residential at Cedar Springs is great! staff are supportive and funny. The food is just like any other food, and the outside area is beautiful

Michele Ducharme

this place uses isolation and pharmaceuticals to treat children. their "doctors" diagnose after less then a half hour interview they dignosed me as schizophrenic, obsessive compulsive and a slew of other things at the age of twelve. then they locked me in the "quite room" for six months where the only contact i had was with my doctor "Barb" once a week. for fifteen min. when she would coerce me into confessing to hurting my family. whit the promise of my freedom and treats of continued isolation. i am permanently traumatized after this experience. only when my parents sought the assistance of an outside doctor was the false diagnosis reveled and i was free. do not go here if you have any concern for your loved ones, run from this place.

Marcie Stanley

I was taken to Cedar springs when I had felt at my lowest point DUE to a physical disorder of which I lost my doctor who treated me. Financial and medical reasons for my feeling so low. I went to Porter Hospital in Englewood/Denver, told that they were the best to deal with it. Part of our financial issues where that I got my car repossessed among other things. I had spent almost 24 hours feeling horrible and being in horrible physical pain in Porter. Finally they told me I was going to be transported 75 miles away to Cedar springs because they could "handle my medical problems". I was reasonably upset as my personal support system who could be my advocates were not in in Colorado Springs. I was forced and threatened that I had to go there. The hospital does not carry medications (EVEN WHEN PRESCRIBED), I received inconsistent messages from staff and professional staff. Finally when I was to be released, I was treated horribly by the nursing staff saying that regardless of the fact that I was told I would be given prescriptions "at least" to least a few days till I could find a new doc, that I would not be getting them. More than one person told me I would, only to be told I wouldn't by a bitchy nurse who treated me with disdain. Being without this medication was 90% why I was there to begin with I hated this facility, I am finding an attorney. The one most important thing you can do to try to have successful relationship with a mental health (and medical) patient is to be honest!!!! Truth. Even the smallest deception makes for an unsuccessful rehabilitation.

Athenna Jade Willis

This is an amazing facility. i was sent here in 7th grade which was 2 years ago. they love keeping you safe. they try their best but when theirs disrespectful patients it makes their jobs a lot harder. they truly want to help you to get better. i was there for 6 months but it helped for a good year. its up to you if you take the information you've learned from this facility if your gonna get better.

William Lightfoot

you changed my life thank you

Cookie

The reason I am giving them 1 star is based on the fact that our loved one was there and I found out and it was confirmed by Cedar Springs they were going to release her and take her to a bus station at 8:30 at night and leave her there, just out of the hospital a young female patient with no ID, no money, no phone and 4 hours from her home!! This is outrageous, dangerous and unethical. When I called the Mental Health Hotline they were outraged and upset and said Cedar Springs were supposed to contact them to pick her up and take her home. Why would a Mental Facility think it was ok to dump a young female patient off at a bus terminal at 8:30 at night alone under these conditions??? Make sure you are involved in whats going on.whenever your loved ones are in a hospital. We were trusting they were taking care of her since we are clear across the US. What if something would have happened to her after they just dumped her off alone. I have tried to find an email to contact the person who runs this place by going online and calling with no luck. Someone should be able to contact the head person there. I hope and pray they never consider making a decision like that again. How often have they?