Reviews of Tinsley Investigative Services Inc (Private Detective)

Nick Rogers

I used their services in the summer of 2015 and was assigned Nicholas. He is former British military and has an incredible attention to detail. I was contacted by him almost immediately and was in touch with him in real time throughout several periods of the investigation. His reporting was thorough and unbiased, with extensive detail on locations, times and pictures that proved to be a difference maker legally. Those are things I expected when I decided to pay for investigative services. What surprised me, pleasantly, was Nicholas' empathy and compassion throughout the investigation. There were several moments that proved too difficult to hear or see. In each of those instances, Nicholas was both brutally honest (at my request) and offered a much needed ear for me to vent and process. It was like an old friend helping me through a very difficult few moments. He didn't have to listen, or be there for me. But he was. After his services were rendered and paid we kept in touch every few months. He asked about my personal situation and I updated him on the good that came from his work. We even shared some laughs about topics not related to the investigation. I have never seen his face or shaken his hand, but would take his call or answer a text at any hour of the day. And I forgot the mention, I live on the east coast, and did throughout the investigation. I was compelled to write this public review because of this kinship, over a year later. I give Tinsley, and specifically Nicholas, my highest possible recommendation for investigative services in the greater Provo area.

Steve Clarke

In a very difficult situation involving my children Wilson was able to get me the much needed Hidden Information that i needed in order to help my children's long term well being. Thanks I am so grateful for your efforts. Steve C

Derek Seal

My experience wasn't as others may have had. With a lack of choices in this area, they seemed to have some of the better reviews. Kate Carter, Senior Case Manager was always hard to get a hold of for updates and rarely returned my calls and more times than not never responded to emails. The communication was poor. My situation was time sensitive and I was promised in the beginning to get right on the case, but weeks of delay started to make me wonder. Over the course of 6 months, I felt like I had to remind them of what to do and keep after them - many things fell through the cracks and excuses were commonplace. After my first concern, I was called by the primary investigator that apologized but the promises were repeatedly broken. I gave them information and dates and times that would be beneficial to my case but they were always too busy or something came up. I asked in September of 2017 for an accounting and refund of unused monies. I emailed the case manager "I am dissatisfied with the lack of communication and how hard it is to actually get you on the phone. The follow thru with your firm is pathetic and I would not recommend your company to other people. It seems like once you get my money you are off to another things. At this point since your firm failed to timely do the things that I have asked and you breached your agreement. The lack of action and being able to deliver what you say, extended the time frame and placed an additional burden for me which also financially impacted me thousands of dollars to pay for attorney fees and additional alimony." Within hours John the owner called me and because I was out of town we were not able to connect to resolve the issue. He promised to call me back, never did. Since then I have emailed him with no response so I felt best to leave my review about my experience.