Reviews of Freestate Investigations, LLC (Private Detective)

Darnell Davis

Owner was very rude refused to take case even though it was within services offered and hung up in my face twice don’t not use.

Joe Cole

This company refuses to provide an affidavit I was promised two days ago. They would not answer my phone calls until I blocked my number and then claimed to have not received my calls or the voicemail I left. The affidavit is required by the court. I would not deal with them.

Steve Remington

Was very happy with service. easy to use online submission and quick service. They even filed everything with the courts. I would hope that i wouldnt need to sue someone again but if i do i will use them. Thanks

chris yuknis

Mr. Paul Koch of Freestate Investigations was hired as a private process server. I sent the papers I had along with the agreed-upon fee of $75. Mr. Koch contacted me to say that I needed to file the papers with the court first, and I responded that I did. (I did not realize I was supposed to wait for a Writ of Summons from the court as I have never sued anyone before.) He did not respond to indicate that additional paperwork was needed, then "served" the papers. When I later realized that the papers were not in fact served, I contacted Mr. Koch again. At this point, he did not respond to any of my questions or emails. I sent the Writ of Summons to him, which he served properly this time. He also sent a bill for $85. When I contacted him to express my dismay at not only being charged twice, but that the cost was higher, his attitude was that it was basically my fault. I believe that Mr. Koch acted in bad faith and took advantage of someone who did not know the system. He clearly knew that I should have had additional paperwork the first time, but he did not mention it to me. I told him that I did not agree to the additional $85 charge, and that if he had told me that when I contacted him the second time, I would have declined his services. Again, I believe he acted unethically and in bad faith.

Olivia Obodoagha

tldr: Freestate Investigations served the wrong person and refused to refund me. Rude and threatened to hang up on me. Look elsewhere! I had a terrible experience with this process server. I explicitly described the individual that needed to be served. They served it to a man of a completely different ethnicity!!! When I explained their mistake, they refused to refund me for the improper service. I had to spend additional court fees to renew the claim again. When I asked them to come to court to testify to support the validity of their service, they said they would only do so for $450 which is clearly prohibitive. When I said that I would place a complaint to the Better Business Bureau (which I will) the man that I spoke with said that he does not care and threatened to hang up on me. For those that need service, I highly recommend looking elsewhere.