Reviews of BrightStar Investigations (Private Detective)

102 S Tejon St #1100, Colorado Springs, CO 80903, United States

Average Rating:

DESCRIPTION

We've got all the feddbacks of real people like you who consumed the services of BrightStar Investigations (Private Detective) in the area close to Colorado.

Nowadays this firm has a score of 5.0 over 5 and that rating is based on 134 reviews.

You must have seen that its rating is unbeatable, in fact, it obtains the highest average it can achieve., and it's founded on a high number of reviews, so we can conclude that the score is quite reliable. If many people have bothered to leave their score when they've done well, is that it works.

You know that we do not usually stop to place reviews when they are positive and we usually do it only if we have had a problem or incidence...

This Private Detective is included in the category of Private investigator.

Where is BrightStar Investigations?

REVIEWS OF BrightStar Investigations IN Colorado

Kathy Decker

We recently hired Craig Smith of BrightStar to track down an estranged relative, for the purpose of settling an estate. In no time, he had an address and phone number for us. We have since been in contact with the relative, and are able to move on with the estate settlement. Previous to contacting Craig, we'd spent months doing Google and Ancestry searches and had even traveled to the last address we could find. Definitely worth the fee! Thank you Craig and BrightStar.

Chris Manly

Great service. I had a case in which I needed information about a person 3 years ago and now I need the information updated. Craig dropped what he was doing to help me out and was friendly and remembered the investigation. I highly recommend their services.

Eric Tatum

Craig Smith was awesome, and so quick to jump on a service for a party "on the run." If we ever need someone in Colorado Springs to get the job done, we will use Brightstar Investigations!! Thanks again!!!

Steph B

I had a company lined up to do surveillance and due to timing with another case, they were unable to help. I called Craig at Brightstar and he was able to help at the last minute. He was detailed in explaining costs and what he would and wouldn't do. He kept me updated the whole time. He was great to work with.

Mark Sintich

Top notch company! I own a Private Investigation Company in GA and I needed assistance on one of my cases in the Denver area. Craig was on it right away! I was only able to give Craig a few hours notice and limited information. He was able to obtain evidence on my subject at the Denver airport (Only the best are able to pull this off at Airports). Video quality and overall evidence was amazing. All billing and evidence transfer was done professionally. I highly recommend Brightstar Investigations.

Anna Jones

Craig at Brightstar was wonderful. He conducted a professional and sensitive investigation which involved talking with teenagers. He was able to talk with teenagers after gaining consent from their parents and get the needed information to prove my daughter's innocence. He got things done quickly and efficiently.

Lucy Lou

I was VERY HAPPY with Brightstar investigations. The investigator was local and even tho my case was not easy to crack he did not give up and thought outside the box. He kept me updated with everything and was easy to get a hold of if I needed to tell him something. You will not be disappointed.

Annette Skok

My encounter with Craig at Brightstar Investigations surpassed my expectations. Craig put his experience and expertise to work giving me the answers I needed. He even went above and beyond to show he cared by connecting me with other professionals that were needed to help me through my situation. Craig is easy to get a hold of and is available when further investigations are needed or additional inquiry is necessary. Craig is an exceptional private investigator who comes highly recommended. You will definitely be in good hands!

Norm Hale

Craig did a wonderful job of helping to retrieve our granddaughter who was taken out of state illegally. He did exactly what was promised and was able to invoke law enforcement to act quickly once his surveillance located the child. He would be my first choice as a private investigator! Professionalism is put at a premium! Craig does not make empty promises, he delivers.

Sally

We used Brightstar Investigations to help us gather information that would enable us to handle a sensitive family matter. We worked with Craig personally and he was extremely helpful in guiding us on what we needed to get the job done. He was also reliable, professional, creative, discreet, responsive and in the end we were successful in getting the information we needed. Would highly recommend him!

James Newby

My firm has used Brightstar Investigations for numerous cases over the past few years. In each case, which I have hired Brightstar, the investigation has led to additional facts which either helped get the case dismissed or assisted in trial and negotiations. Craig Smith in professional and efficient. He will get the job done. I recommend Brightstar Investigations.

Alice Vessel

Craig is VERY efficient and found the person I was looking for within 10 minutes. He was able easily to put the pieces of the puzzle together from this convoluted database and see where the person I needed to serve now resided. The service then went off without a hitch. I'm sure I will be using his services again in the future!

Brandi Bullard

Working with Craig has been a wonderful experience! He is honest, diligent and courteous. I will always recommend him in the future!

Dustin Karl

I had just bought a house with my fiance and there was always a vehicle parked outside at different times of the day and night just sitting in his jeep. I called brightstar investigations about this issue I had concern about.They were able to help us find resolve to this stressful situation. My fiance and I sleep better at night and don't have to feel alarmed everytime we leave the house or go outside. Fantastic work and hats off to brightstar investigations.

Dana Hills

Been working with Craig for over a year now. He is very knowledgeable regarding his business which helps us provide him the best digital marketing services. He is responsive and professional whenever we need to connect to review business performance. Craig is enthusiastic and passionate about being successful and it shows in his dedication to grow his business and online presence. Thank you for your business Craig, I look forward to working together for many more years to come!

Patrick merchant

Stop looking for anyone else! Craig and BrightStar are incredible! I was beyond impressed with how thorough they are and the amount of information that they are able to get. If you need to hire a professional Craig and BrightStar are the best in the business.

Michael Sadger

Craig was great. He went the extra mile. Im thankful that i called Brightstar . Thank you for your fast and hard work

Evie Willis

Fast acting! Detailed! Results oriented! I cannot believe how fast the turnaround time was on our case.

Milliron Lodge

Great service - quick. And help afterwards also!

Sandra Amaya

Often times we find businesses that take customers for granted I can tell you this is NOT one of them! The investigators that put their time and effort to assist you with your needs are some of the most professional in the industry that I have seen! Their abilities are of the utmost professional and confidential so you will have no doubt that they will do what is required to obtain the information you require. This team is outstanding and does absolutely the best job they can each and every time! You will definitely get 150% your moneys worth!!!!

Greg Moser

I called Craig to discuss some basics about private investigation. He immediately demanded to know how I got his number and cut the conversation short after I explained I had simply dialed the phone number posted on his website. After he ended the conversation he began texting me stating that I was "burned" (whatever that means), that I had never called, then sent me an innapropriate picture accusing me of being an undercover federal agent. I would not trust my sensitive information with anyone exhibiting that level of paranoia and immaturity, much less someone who has reason to believe federal law enforcement would be after him. Thanks for showing me right up front what I can expect from Brightstar, Craig.

Prometheus Investigations

We had the chance to collaborate with BrightStar on the French part of an international investigation lead by them. We've been impressed by their expertise in social media investigations. Investigator Craig SMITH is a hard worker, always aiming for efficiency. He advised us in a perfect way. We highly recommend this company, and we know now who to call for an investigation in the US. Thank you

susiel3307

Craig and his team were amazing! I needed his assistance quickly and he got me the information that I was looking for in the most professional manner. I highly recommend BrightStar Investigations!

A A

Craig was extremely QUICK. I was going to go to a different place but I'm glad I searched around a bit more before making my final decision on a service processor. After relaying the information to him, he had had my Ex-wife served within the same day! He was cunning, swift, and accurate. But most importantly persistent! He came up with the necessary dialogue to the get the packet served and took a huge load of stress off of my shoulders. I'm very grateful for this guy and his services. He WILL get the job done. Thank you again Craig, even if my ex-wife was furious with me, you did the job well done! Thank you for protecting my rights and my daughters rights.

Louise Brett

Brightstar Investigations really impressed me. We reached out to them explained the situation, and they immediately got to work. I did not expect to have answers as quickly as we did, but within 24 hours of initially contacting them our questions were not only answered but our suspicions were validated. They are professional, honest and reliable. I would highly recommend them. Thank you again Brightstar for all you have done.

Kurt Bunch

Great customer service. I asked Brightstar to find someone for me. Craig found him with some out-of-box thinking since I didn't even have the right name! I also didn't feel like a file at all and I felt personally taken care of without being another number in the system. I will return if I ever need the investigative services of Brightstar again!

Terry H

The services I requested were completed quickly and professionally. Should I require these services again I would not hesitate to hire Brightstar.

Matthew Schneider

Brightstar Investigations has done an amazing job on multiple cases that I have used them for. They are my new go to investigative services in Colorado Springs for all of my cases. Their investigators have uncovered the lies of other parties in cases and come into court to testify with supporting video and audio evidence to reveal the truth of what is actually taking place in the cases I have hired them to work on. I am very pleased with the in depth, timely, and appropriately priced services.

Patricia Lozano

The whole process was so easy! I can’t believe it. I filled out a request form online and a couple of hours later Craig called me. I explained that I wanted an investigation for a person, he was very professional and listened to my case. I agreed to pay for 8 hours, what I needed was done in 3 hours!! He communicated throughout the process. I have peace of mind now!!

Ryan Healy

Very professional and efficient. I was super impressed with Craig and Brightstar investigations. They tracked down a stolen trailer for us within a few days. It was a faster turn around than I expected. WORTH EVERY PENNY!!! Keep up the great work. You have a lifelong client.

Diana Diaz

I contacted BrightStar investigations because I needed a restraining order to be served. I will add that I live in California, so I had no idea where the other person was living except that they were in Colorado. In less than 24 hours the person was located and my paperwork was served in an extremely quick manner. I am very satisfied with Craig Smith’s work, he was professional and kept me updated the entire way. Extremely thankful for all his help and the piece of mind I’ve been given. If you’re looking for any investigating services or need documents to be served, stop your search and give them a call.

Ashley Dyke

I couldn't be more pleased and thankful for the incredible service Craig and his team gave me. Unfortunately, I was put in a very difficult situation and feel very fortunate to have found Brightstar Investigations. They were extremely professional, knowledgeable, and tactful serving an individual that was evading being served in a major time sensitive situation. If you or someone you know is in need of serving services of any kind or difficulty I wouldn't go anywhere else. Thank you so very much for everything, Craig and team!

Trinah Mazurek

Called Brighstar Investigations to have papers served and they were quick and outstanding. Craig is a top notch business man, he responded to all of my e-mails quicker then I could even get back to them. I had not a clue to an address to have the papers served and Craig found him the next day. I would recommend this to anyone looking for a PI. Amazing job I just can't thank you enough.

Brently Bullion

The first time ever using a private investigator. All calls returned immediately, constant and steady communication. Extremely nice people. They got the job done. Highly recommend!

Rebecca Bullion

I contacted Brightstar via email from out of state and within minutes I had a email from Craig. I must admit I was hesitant at first because I lived 1,200 miles away and was going solely on just Google reviews. This group of guys were truly a God send for our situation. They worked tirelessly on our case, even when it was just reassurance that everything would be okay. Craig and Chad were both amazing. Craig even put us in touch with legal counsel while we were here. To say they went above and beyond just doesn't cover it. I can not recommend these guys enough. Craig and Chad thank you guys from the bottom of my heart.

John Peters

Having had the privilege to work with Craig on numerous cases I can say that his honesty and integrity is beyond reproach. He gives each case his all out best effort every time and his results prove it.

louis Sandoval

Real easy to work with . sympathetic and seemingly empathetic

Juliet Rizzo

The service was quick! My telephone calls were answered in a timely fashion. The phone was mostly answered by Investigator Craig. He answered my questions & provided thorough descriptions of his procedures. When I responded in person to the office, the receptionist seemed a bit rude. I was not able to obtain a receipt for documents that I dropped off with that receptionist.

Jerome Patterson

I would say that Craig is the best by far. He had my situation handled in less than 24 hrs. I would recommend him to anybody.

K.R. Warner

I have done work with Craig and his BrightStar Investigations team a few times and each time has been a absolutely positive experience. Craig, an Army veteran, has a wealth of knowledge regarding investigations and cutting-edge technology. His team includes investigators with a wide range of expertise so he can handle any type of situation. Additionally, Craig operates his business with the highest level of integrity and professionalism. I would trust him with anything. If you need experts for investigative work, Craig and BrightStar Investigations are an excellent choice.

Collin Sutz

It's been great working with Craig!

meadorg

My son was missing for over a month in Colorado I felt helpless here in California & it seemed I could get no cooperation or help from anyone including the police. My last option was to turn to a private investigator, I found Brightstar through an internet search, Craig called me back within 2 minutes! He was the only one that offered any real solutions, he spoke with me in great length & replaced my feelings of despair with a sense of peace & confidence. if you find yourself in this place as I did I highly recommend Craig & his team at Brightstar you will be glad! they are worth every penny!

Kelli Parker

Craig is one of the hardest working men I know. He is very professional and always willing to help anyone in need. If you have a problem Craig knows how to fix it. I highly recommend him to anyone who wants the job done right!!

Scotty McLovin Ammon

If you're on the fence on which Private Investigator to hire, go with Brightstar.

Elizabeth Eagle

I HIGHLY recommend Brightstar Investigations! I was most impressed with their skill and dedication to getting my job done right and in a timely manner. Using all investigative skills available, including database searches and personal address verifications, they were able to serve court documents to a person who'd evaded 3 sheriff's attempts and another personal processor. Their creativity and ingenuity is off the charts. Rest assured, if you hire them, they will get your job done and you won't be disappointed. They insure justice will be served with ethics and high integrity. Two thumbs up and five gold stars!

Jessica Taylor

This is by far the best investigation company I have ever used! Very friendly and helpful and fast! I would definitely use again!

Jenifer Gonsalves

My case is still on going so I can’t share too many details but Craig and his team were amazing! I told them my story and what i needed and he was nothing but informative and supportive through the whole process. Because of him and his team, I have evidence to back my word that otherwise would have been difficult to prove. Thank you guys so much!

Teresa Martin

So glad to have found Brightstar and my uncle! They are reasonably priced and provided excellent information, very quick.

Vitaliy S

Crag did very good job! Thank you very much for quick responds.

Shanon Coley

We wish we found Craig and Brightstar Investigations a lot earlier. They really made my day today. I’m shocked how quickly they took action, from start to finish they were professional! Craig actually changed my life, I never thought I would be able to find her. Its been Three years trying to find my ex gf and kid with no luck insight, don’t waste your time anywhere else or trying your own investigating. Leave the guys who know what there doing like BrightStar Investigations to do what they do best. . You also get a fancy report, this report is very detailed. The price for this type of work is very affordable as well.

Allabye Ranch

Just wanted to say this is the first time we used a private investigator and he was very down to earth and listened to what our needs were and we couldn't have been more happy with his work... anyone needs a reference we would gladly give one-he worked around our schedule and made it work -- very very happy with the out come.

Chris Samuelson

We were very impressed with Craig. We have used his services numerous times for our law firm's investigative needs. He is incredibly thorough, very professional and completes our requests in a timely manner. We would strongly recommend him to anyone!

Kelly Vela

BrightStar Investigations was able to serve my ex husband even when he was eluding service in Colorado, staying in different places and he doesn’t have a work place to show up to everyday that could have made it simple to serve him at. On top of all that he travels out of state for work! I also live out of state and was not able to be much help, overseas with a huge time difference! BrightStar didn’t shy away and trust me I had other Private Investigators refuse to help me...it was just too hard of a case. I’m so grateful! When others wanted an open and close service to be completed BrightStar took the challenge on and they were very professional, not curt at all and I truly feel their number one goal was to serve the papers in an absolute legal manner and yet be creative about it. They also didn’t have “were all about the money “ attitude. Service was genuine and prompt, saved me BIG TIME!!! After all you cannot finish up your legal issues if people pretend they don’t know they’re supposed to be in court and try and remain elusive! My divorce was underway because of BrightStar! Money well spent!

Tamara Fischer

Craig was great- not even 24 hours passed and he found an address for me. I had to learn about an affidavit from someone else. I requested it from Brightstar and never received it. My situation is I'm sure unique but a bit pricey for just finding an address. Craig was very friendly on the phone.

tamara colvin

I can't believe how quickly Craig professionally handled a difficult situation that all the other private Investigators were unsuccessful at accomplishing!!!! AN HOUR!!!! ONE HOUR!!!! I spent over a year trying to get Carolyn served but Craig served her in less than an hour with video!!! Amazing 100%

Samantha Addington

Craig did a fantastic job in finding the info I needed and more! He had it all within 24 hrs of starting the job as well! A+++++

Aubrey Cole

I was amazed by how quickly Craig had my divorce paperwork handled. It was done in a matter of hours, opposed to the days it would have taken the Sheriff's department.

gtdrumhead

I could not be happier with the service I received. I had a complicated, seemingly near impossible situation, and Craig went above and beyond to help me. I recommend this business 100%. If I ever need this type of service again, this is who I will call. Five stars all the way!

Linda

I am so grateful for Craig of Brightstar. He is a true professional who is focused, listens attentively, and goes above and beyond to get the job done. It took him only 5 hours to find and serve papers to a person who had been missing for six weeks. I am absolutely amazed by Craig’s skill level. His honest and direct approach to his work is appreciated. Thank you, Craig!

Adrienne Lieb

Craig with Brightstar was very helpful. I needed someone served in the Northern Denver area and he was able to do so the day after I got him the paperwork. He notified me when it was complete and got the paperwork back to me promptly.

stephanie scheinman

Amazing! Highly recommend. Craig gives his clients total piece of mind.

Marcelle Licciardi

Brightstar Investigations has done an amazing job on my cases . I am very pleased and thankful with the their hard work. Thank you so much for helping me to get this matter done.

Laura Coolidge

I tried to have my small claims papers served by the Sheriff's Dept with no luck. I hired Brightstar and the job was done less than a week! Papers served in hand! I would highly recommend hiring Brightstar. Thanks again for your help, the process was very smooth.

Yolanda Sims Sparks

Craig was amazing definitely knows what he's talking about and gets the job done and is very helpful and understanding and definitely two thumbs up. customer service was on point and I would recommend him to anyone.

Emerald Studebaker

Craig and his team are excellent! I needed intuition validated and they were able to provide information that confirmed everything.

Lisa Bolan McDivitt

Brightstar is the ONLY private investigation company I would use- hands down THE BEST!! When you are panicking and don’t know what to do, or need help investigating anything, you should DEFINITELY call Brightstar Investigations. (They REALLY will get the job done and give you relief and peace.) After I was robbed, Brightstar Investigations immediately responded to my call and promptly investigated my concerns that day! They were professional, understanding and VERY good at their job!! Craig and his team resolved the entire situation for me. I made a call to them and they took care of it!! Not only did they locate the criminals IMMEDIATELY- they personally recovered some of my stolen articles!! Brightstar went above and beyond for me and my family on a very scary, confusing and emotional day/night. Their fee was much more affordable than most of the private investigators we have worked with before- AND- months later there was a snafu with bank transfers- Craig called to let me know and sent me a check that day!! I couldn’t ask for anything better from a PI firm: 1. Integrity! 2. IMMEDIATE response to my inquiry 3. QUICK and THOROUGH handling and investigating of the job 4. GREAT COMMUNICATION 5. A lot of patience for hysterical clients

Sara Austin

I am very happy with the service I have received from Brightstar. Craig took my case immediately and helped me prove that my husband had another woman staying with him for a weekend, that originally was suppose to be a weekend getaway for us. He was great with the follow up information during the investigation and made my decision to leave him even easier. I very please with the service, communication, price and piece of mind. Thank you again.

Scott VanPelt

Very very helpful and polite I never give five stars and this company deserves it

Lauren Schoate

We have searched for a means to an end to difficulties adopting our child for so long. We were able to achieve so many steps forward in just a few short days that we were unable to achieve even after weeks and years of litigation. Craig was committed to championing our cause and was very committed and personable while utilizing his extensive expertise and resources to achieve an outcome that the state itself could not even achieve. He went the distance to grant us some extent of reconciliation to a very emotionally exhausting battle. We are a family of moderate income and great need, but that wasn't an obstacle to him. He is an empathetic individual with great intellect and resources. You should definitely pursue this avenue if you're looking up this information.

Charles Lovitt

Craig and the team at Brightstar are as good as they come. Their outstanding customer service and professionalism make them the only option that I will choose for private investigation and related work.

Steven Barnas

After finding out I am a victim of wire fruad. Craig was eager to help and very reasonable. I would reccomend him to anybody! I had results the same day! We have the cops the entire case and he sealed the deal with his detective work.

Crystal Spooner

Craig was great! I have used his services many times and he has always come through for me in a timely manner.I will continue to use Brightstar for any of my legal needs!

Jessica Rider

These people were quick to respond to my initial inquiry, and out the leg work in to serve papers to a difficult individual. What i valued the most, was the frequent periodic updates. I never had to chase them down for a status. They did not waste my time, which is monumental and these days.

Sara Gravestock

They went the extra mile to get what we needed done! I will be a continued customer if the need arises. Thanks so much!

Crystal F

I would highly recommend this business for anyone in need of a private investigator. They were very professional and courteous to my needs. Everything was done in a very timely manor or ahead of schedule. 5 stars across the boards indeed. I will certainly be using their services again. Thank you for all your hard work and dedication.

Carolyn Leggitt

I had some papers that I needed served. Craig and his team were incredibly helpful. Craig was quick to take care of me and he met my needs. I will absolutely use them in the future and I recommend them to anyone looking for a private server.

Baxter's Automotive

It's not very often when you can find someone who you can trust and will be 110% honest with you. We contacted Craig to discuss a situation where we needed guidance and expertise. After several conversations and much thought, we decided to follow Craig's suggestions and have been satisfied with the results. I have to say that we found these "consultative-like sessions" to be very enlightening and also felt that Craig had our best interest in mind above his. Thank You !

Latisha Hardy

Craig is one of the most qualified, passionate, intelligent investigators I have ever met! I would trust him to handle any of my secure needs. He is thorough and complete! You're amazing Craig!

Bryson Perkins

I have used Brightstar Investigations in my law practice. They do exceptional work. It is thorough and timely. For all future investigation needs, I will call Craig at Brightstar Investigations.

tammie Arellano

Craig and the rest of the office did due diligence to get the job done that another company could not take care of and they were 2 blocks away. I am definitely having them do more work for me in the future. Keep up the great work we need more dedicated people like you and your family have a great and safe time doing your job.

LOUWES Five

I highly recommend this investigator, Craig went above and beyond for me, I appreciated all his efforts and it meant a great deal. He stuck with my case until we found a resolve. Absolutely stellar job, if you ever in Chicago you've got a friend my man. Thank you for the awesome work.

Jennifer Karas Brown

Craig is so professional and talented. I needed his assistance with a case, so I asked him to obtain some information and some video. The quality of his work is excellent and he is very pleasant to work with. I would recommend him to anyone who needs an investigator. He knows what he is doing. He is passionate about investigating and it shows in the quality of his work. Craig will get the job done and it will be done well.

Erhan Bedestani

Excellent company, highly professional. Would recommend them to anyone in need of help to determine the truth.

Kyle S

Brightstar Investigations is my go-to agency in south Denver. His agency has the staff and experience for any investigative job and he has supported my firm's investigations on several occasions with personnel, information support and sometimes just advice on how to overcome stumbling blocks a tough case.

Christina Freedle

we hired Craig and his company to help us serve papers. we are so thankful that we did. Craig was very easy to talk to and get the job done. We had the papers served the same day that we hired him. If you are looking for a Private Investigator these are the people to use, highly recommend them.

Trish McEwen

I didn't give Craig a whole lot of information to go off of, and he was able to locate and serve the individual we needed served. He was easily accessible, professional, courteous and did a great job in a shorter amount of time than anticipated. Highly recommend and would definitely use his services again in the future.

Kassie Portella

Fast and professional. The papers were served to my soon to be ex with in 24 hours of me hiring them. I am so happy highly recommend.

Kimberly Hanratty

Wow! Just wow! Words cannot describe how wonderful and amazing this company is! Craig, who is the owner is so determined, personable and so good at what he does. I literally paid my invoice late on Wednesday night and by this evening everything I asked plus more was done in the most professional way possible! My ex needed to be served a restraining order, petition and summons. He was hiding out and didn't want me to find him. With Craig and his colleague Rhonda, they worked diligently together to provide me with the fastest resolution possible! They had my ex found and served in less than 2 days!! They have just made my life so much easier! I highly recommend them to anyone who needs help. The flat fee was also amazing! No hidden fees or costs. Just the flat fee and their wonderful services! Craig and Rhonda, I'm indebted to you for all you have done to help my daughter and I. Thank you so much for making my problem your problem and getting to the resolution so quickly! Please hire them! You're life will be much easier, I promise you that!

Kristen Hansen

I was having trouble serving my husband divorce papers because he wouldn’t give me his address or his work information. After trying to serve him for a month, I hired Craig to serve him papers and he had it done the day after I hired him. I would highly recommend this company!

April Thomas

Craig with Brightstar investigations took my case on knowing it would be a challenge to locate my ex-husband and missing daughter. There were many challenges along the way but he continues to look into the investigation relentlessly and even helps by giving tips and advice for things that I can do to help find them and hopefully bring her home soon. I appreciate everything that he has done to help us and I don’t know where I would be in the search if it was not for his help. Thank you.

Carolyn Hale

Craig was a huge help in getting a court order served to return our granddaughter back to NE! He didn't mess around and got the job done in a timely and professional manner!

Abigail Halder

Brightstar Investigations was incredibly helpful. I am so appreciative of the work they did to help me resolve my personal property matter and it was such a relief to have them handle this on my behalf. They were professional, reliable, and responsive.

R Cyr

Like all the reviews before me, I can say Craig Smith and Brightstar Investigations is the real deal. I retained him to track down relatives of a friend who suddenly couldn't be reached. After months of unsuccessfully searching on my own, Craig was able to put me in touch with someone literally within a day. He's not cheap but you get what you pay for. Craig is professional, replies promptly and got the job done. Highly recommended.

Joshua McDowell

Brightstar is my "go to" investigator for jobs I need done the right way. Craig is always very responsive and quick to get to work. As a criminal defense lawyer, I constantly have cases that require interviews or investigative work that can effect the outcome of a case. I know my clients expect me to retain the services of someone that we can trust when their future is on the line, and Brightstar has come through for me every time. Brightstar has handled my cases quickly, professionally and affordably. I highly recommend Brightstar Investigations.

Ryan Smith

I had a difficult time locating someone in Colorado to have served with legal process. Craig not only located the person within a couple days, but personally served them and videotaped it to boot! I will definitely be using his services the next time I am in need of a process server in Colorado.

Bradley Bufkin

BrightStar Investigations has provided me with outstanding service on a number of occasions. I have always been very satisfied with the quality and timeliness of their work.

Somer Masias

When I needed immediate help for getting papers served that day, Craig was the man for the job! His price for an emergency service was extremely reasonable and he went above and beyond to get the job done! I will be using him in the future for any other matters that he provides services for and I highly recommend him to anyone looking to work with someone who does what they say and is professional!

Patsy Muir Ray

Craig acted promptly to my need for his services. He was very professional as well as caring, and he diligently did a thorough job for me which provided me with important answers to my questions and critical information. I highly recommend him.

Jacqueline Yeager

Brightstar Investigations did a great job serving my defendant. I was able to have peace of mind knowing that the Summons was served to the correct person. Craig was very professional and I would be happy to use them again.

Graig K.

This company was by far the most professional company I dealt with to locate and serve legal documents. I contacted Craig over the weekend and got an immediate response. From contacting them on Saturday and having the papers served Monday morning, I couldn’t be happier with the service.

Wendy Wallace

I’ve called on the help of BrightStar Investigations several times in recent months. I’ve no complaints to report; in fact, I’ve found them to be most professional and reliable... and I’ve added their number to my contact list for future reference, if needed.

Patricia Cassidy

Contacted Brightstar Investigations needing some help. At this time it was not something Craig ;s office could assist me with. Yet he wanted me to get the help I needed and direct me towards people who worked in the area I needed. Thanks for the sincerity of wanting to help people .

Cristina Cintron

We received awesome customer service from Craig. Everything we asked for was done in a timely and professional matter. Thanks for the great service.

Natalie Cisco

I approached Brightstar Investigations because my best friend who is serving a life sentence needed some assistance with post-conviction relief. Craig has worked countless days and hours in this investigation that is ongoing until we can report at a future time that it was all worth the results we are anticipating. He is worth every penny of what he charges if not more. His prices are the most reasonable especially based on the quality of work he puts in. One thing I liked the most is that he is passionate and truly cares about what he does professionally and cares about his clients. I found the experience to be one of the best I have ever had. Craig is thorough, he communicates exceptionally so you are never left to wonder or worry. Craig thinks outside the box. I would strongly recommend Brightstar Investigations to people who need investigative work especially post-conviction relief due to the experience we have had. Craig is extremely knowledgeable and takes pride in his work. Brightstar Investigations is highly recommended.

Shannon Kelepolo

Craig was really wonderful! He is smart, good at what he does & there was always good communication. I would recommend him to anyone needing such services.

Pray Love

They were very understanding and helped me in every way possible. Did exactly what I asked. And I am very satisfied with their services! Will definitely recommend them again! Thank you Craig for everything!

Joe Sullivan

I hired Craig do conduct a background check on an individual from out-of-state who I was seriously considering doing a significant business deal with. I had a short time line, and Craig delivered the important information I needed in less than 24 hours. Bottom line: his access to deep background information saved me a tremendous amount of money. Hiring Craig was the best investment decision I've made in a long time. Craig is personable and professional; I recommend him highly.

larry williams

Craig was quick to find all assets and transfers and everything else we wanted to know...which amazed us. Great work, great guy.

Joe Dirt

Morgan Miller

Although I did not personally work with Craig, my mother recently did. He helped tremendously in helping my family find and serve papers to someone that had been missing for six weeks. Craig did this difficult task in only 5 hours. I will always be grateful for Craig and his diligence! Thank you for helping my mom!

Amy Barr

My husband called Craig yesterday, and by this afternoon we had received imperative information regarding our legal proceedings. The information that Craig obtained had a direct and very favorable impact on our litigation, resulting in us prevailing. We are so grateful and glad we called Brightstar Investigations and would happily do so again should the need arise. Highly recommend!

Chandie Kent

BrightStar is amazing . They work fast and effectively to get you the information you need . I am beyond pleased with their work . Very responsive to your needs and are right on top of things . The fees are reasonable and manageable . Communication was great from my investigator . Thank you so much ! So google won’t let me add a separate review but 5 stars again ! I can’t recommend this company enough I have told a few people about them and I hope they’ve taken me up on it . This company is beyond professional . I used them again because they work so fast and get you exactly what you’re after . They work quickly and communicate with ty throughout the entire process so you know what’s happening when . I’m so pleased with the outcome and results . Thank you again !

Willie Fabila

Great service..I highly suggest anyone needing a private investigator in Colorado Springs, Colorado. Craig Smith and his staff and the best..Thank you again Craig for your Awesome Service!

Lesley Wentker

I was needing a person located and served court papers in the Colorado Springs area, since I live in California I was in need of a service that could get this done for me. Craig received the information and within a few hours he was already updating me on the status. I would recommend Brightstar to anyone needing this type of service. I didn't think this would have ever been possible to get this done. I greatly appreciate the prompt service that was provided and I was kept up to date in every step.

Madison Anderson

Craig was awesome. Really knew what he was doing and how to get the job done. Very focused. Good with keeping me updated. Overall great experience. Would defiantly go back if I ever needed anything.

Maria Fire

One of my three sons who is now 38 relapsed following the funeral of his older brother here in Asheville, NC (cancer). This formerly addicted son had been clean four years and had built a life for himself in San Diego. Some months after relapsing, he left his wife and according to her headed to Colorado Springs. He called us a month later and told us he had made a new home in the Springs, had a job and was happy there. For three months he stayed in contact with us, but then ceased all communication: no return messages to our emails, phone disconnected, and snail mail returned. My husband and I used every resource we could think of making calls and sending emails to a mobile home park, a place of employment, missing person agencies and the police. Then a high school acquaintance of my son who lives in the Springs did some searching as well. Nothing turned up. I prayed and looked up Colorado PI agencies online. I had no prior experience with this type of service, and was very anxious about making a random call and paying a lot of money. However, when I found Bright Star Investigations, I felt this was the one. Then I read the reviews and was even more convinced. Craig proved to deserve all the compliments and more. I was impressed with how compassionate, diligent and creative he was in his work. His retainer was very reasonable for the number of hours he must have spent discovering concrete leads and information from various individuals. He even obtained several photos we are cherishing. Craig apologized and was disappointed in not getting the outcome he and we would have preferred, but my husband and I have been very comforted by what he did accomplish. Our son is still using, but he has returned to San Diego, where we believe he is happier and safer with more resources, even if he is homeless and using. We feel better knowing he is still alive and in a city he knows how to navigate and loves. Bless Craig for not only providing this information, but for also giving us excellent advice on options at this point. I will always be grateful to him for his kindness and integrity--and would recommend his work to anybody. Maria, Asheville, NC

Martha Alexander

I don't live in Denver, I live in Nashville Tn. When we had a family crises, involving infidelity, and the meet-up was to occur in Denver, we looked on-line at investigative services in Denver. WE chose Brightstar because it had 3 good reviews on another site. Brightstar did not fail us. The investigators communicated well with us, and the final report, the video, were outstanding. If ever a court appearance becomes necessary, we have nothing to worry about in that regard. A 11 year old child is involved, and that is so sad, but sometimes we have to use all resources made available to us. I hope this review helps you with your choice. Martha A. Nashville, Tn.

B Private

Brightstar Investigations was a life saver for me. The research they conducted was thorough and exactly what was needed for my court case. Craig consulted with my attorney about the type of information needed which helped to save time and money. The follow through was great--I was regularly updated as new information was discovered. I highly recommend Brightstar.

Billy Layman

Craig is a outstanding P.I. He help me with a very sensitive case involving my granddaughter. I would highly recommend his services for anyone who needs a professional private investigator.

Roger Lucas

Brightstar has become my preferred choice for investigations. Craig is on the ball, and extremely quick to get the job done. He charges extremely reasonable rates, and if you have any problems, you just need to talk to him and he'll take care of you. Highly recommend his services!

Jahniqua Thomas

BrightStar was able to find a family member that I have been searching for. It had been almost 5 years since I seen my loved one. Craig was awesome. He was able to get the job done in a timely manner. I was also impressed with the prices. If I ever need anymore services I will definitely go back. Thank you BrightStar Investigations and Craig for all you help!

Jen Knodle

Craig got the job done discreet and fast! Thank you for the fast, professional, and reasonably priced service.

Chip Landman

Needed to have a background and criminal records check performed. Did the run-around with the "free" or "nearly free" background check services advertising on the web. Got what I paid for -- very little. Then I contacted Brightstar Investigations. They are the real deal. They performed the real background and criminal records check I needed. They did it thoroughly and promptly. Cost a few more bucks than the "cheap" ones available on the internet, but Brightstar's work was very thorough. It was well worth the investment as their report provided very useful information. Spending a few extra bucks on a real background check probably saved me thousands of dollars in the long run! I'll use them again, and refer my friends to them. Money well spent.

Tammy Akers

Bright Star was able to find a defendant we had been looking for with other companies for six months, and they found the person within 24 hours of being hired. In another case, Bright Star performed a video inventory of two properties on short notice, with great quality and professionalism. Craig is always great to work with, and my clients love him. Great service and great results.

Thelma Amon

After being misled and lied to , I enlisted the help of Brightstar Investigations. Within 24 hour I had all the answers I needed. The team at Brightstar are not only extremely professional, but also caring & incredibly discreet. My mind and life have been put at ease & I am finally on the right track. I wouldn't have been able to get the peace of mine, closure, or knowledge I needed to proceed with out this incredible group! I HIGHLY recommend Brightstar!!! Thank you for all you've done to help me!

Paula Jones

I live in the State of Florida and recently needed the services of a private investigator in Colorado. I contacted Craig at Bright Star and received immediate assistance. I can say without a doubt, he is one of the most respectful, conscientious young men I have ever met. His service was excellent; his professionalism was outstanding. On a personal level, he was candid and practical, offering sensible advice. The insight he had about my situation, was most appreciated. I would highly recommend Craig and his company for any investigative needs you may have

R Z

Craig is a results driven investigator who strives for excellence and solutions. He treats each case with a personal touch and maintains great communication with his clients. With any obstacle Craig has displayed the resourcefulness necessary to complete the task at hand. Determination is key.

Deanna C

Quick, reliable and professional! Had an urgent situation and needed a court order to be served the same day to someone who was difficult to locate. There was one chance to serve the documents at a possible location. He called me when he arrived there and called me again after he served the court order. I am so grateful for the great service.

Elizabeth Murten

Working with Brightstar is a pleasure! Craig is incredibly responsive and honest with his clients, and best of all, he GETS RESULTS. I cannot recommend him highly enough!

Ruth Daniel

I work for a law firm that specializes in criminal law. We have used the expertise of Brightstar Investigations numerous times on cases and are always very pleased with the level of professionalism and results. The owner, Craig S****, is knowledgeable, friendly, hard-working and reliable. I'm sure in the future when our firm needs an investigator, we will call on him again.

Lynn Zhu

Really helpful and knowledgeable about the cybercrime work and I really appreciate the consultation and advice during crisis.

R R

Well done. Needed some help in Colorado from here in Arizona TODAY. Had all the answers we needed within a few hours. Again, Well Done.

RICK MOHME

Brightstar Investigations provided me with the best information and services in the Colorado Springs area, They went above and beyond to make sure everything was as i needed it.

Business Hours of BrightStar Investigations in Colorado

SUNDAY
8AM–9PM
MONDAY
8AM–9PM
TUESDAY
8AM–9PM
WEDNESDAY
8AM–9PM
THURSDAY
8AM–9PM
FRIDAY
8AM–9PM
SATURDAY
8AM–9PM

PHONE & WEBPAGE

BrightStar Investigations en Colorado
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