Reviews of Laser MD MedSpa (Plastic Surgery)

Taylor DiJohnson

Great place! I've been going for almost 2 years now and I have never had a bad experience. I have been working with Karli K. and can say without a doubt she is THE BEST! She is super professional and informative (as is everyone that works here) and does an amazing job every time. She always makes sure I am comfortable and actually cares about my progress. I definitely recommend Laser MD MedSpa for anyone considering any of their services.

Samponul Dove

This business is horrible, if you go on Yelp and read the reviews you'll think twice before going there. The location is close to impossible to find, there is on a back street, in an outdated professional building, no sign whatsoever outside, the traffic to get to is awful, as are the roads - I can only imagine they're for cheap rent and make the best of the money. The services poor: no reminder call for your appointments but there is a fat fee of $50.00 for your missed one (got to know 24 hours in advance if you're getting sick, too...). As for the treatments, they recommend microdermabrasion for rosacea :0! The "girls" are responding to the unfavorable comments by themselves (looks like they run the place, there is no doctor on the site or other higher professional) by insulting unhappy clients in a bad spelled language... Money, money, money - I only hope they're paid by commission since they try and push people into buying more and more but when no results they go with: "the results vary from person to person, maybe you should buy more..." Judging on how many people they injured I am guessing they don't take the chance to even use recommended settings on those machines but just want to play safe. Go somewhere else!

Sara M

This place is good but it is impossible to get appointments, you need more than one month in advance

Moniq P

What I love about Laser MD Boston Is the Excellent costumer service they provide! I was super nervous about doing laser hair removal and I found that they made it as comfortable as possible. Great results. Highly recommend!!!

Jack Fun

Laser MD Med Spa is simply amazing! I have being receiving Laser hair removal service at this Spa for a year now and can’t be any happier with the outcome!!! From the initial consultation to the actual appointments everyone made me feel super comfortable. If you are looking for great costumer service and results this is the place for you!!!

Jessica Plunkett

I have had an incredible experience at Laser MD MedSpa so far. The consultation was very informative and made me feel very comfortable. The first session went great, very quick! Results were even better. See a huge difference already!

Seline Stevens

Laser MD MedSpa is awesome!!! I simply cannot express my gratitude towards the manager of the salon Velichka. This girl is an absolute treasure and real professional! She not only runs the place, but also assists customers making sure they get the best service possible. I cannot tell you how many different salons I've been to and none of them was able to stand out the way MD MedSpa on Newbury St did. Their equipment actually works and every minute spend in the salon is pure pleasure. Thank you Velichka! I am so happy I listened to you and agreed to purchase the laser package you offered me. It was a life changer!

Davant Scarborough

Results!!! That is what you get at Laser MedSpa. I was stunned at the results I achieved after my treatments. The I had friends outright tell me that my skin had never looked better. This is the place!!

Jo Jo

First impression is everything!!! Amazing staff clean facility. I am always happy with my lasrer treatments at Laser MD Med Spa Boston. Definitely highly recommended!!!

Svetlana Mayorova

Very helpful and polite stuff and great service! Loved it so far.

Alex Hodgson

So I am super disappointed with my most recent experience with because I really like the injector and was happy to put up with them being habitually behind schedule and trek 45 minute to get to their Newbury location. First they surprised me with a $50 booking fee and then refused to accept my Groupon stating since I had been there for a service before. To be clear - no where in the terms of the Groupon did it say that it was for new customers only. In the world of Groupon - 1 per customer means I can't buy 3 and redeem them all in one go. This Spa runs this promotion on Groupon and similar sites at various points in the year. I did purchase and use a Groupon with them in 2014 and 2015. The last one I redeemed was in November 2015 though I purchased it months earlier. I had even come once again in 2014 without a Groupon and the injector told the ladies at the front desk again to give me the Groupon rate. Second, i was told that I was informed not use a Groupon again at my last appointment. Not the case actually. How am I sure - because last time I was there (spending an additional $200 over the Groupon cost) I had been inquiring about face peel options. I have notes in my phone about pricing, downtime, deals... if they had told me I could never use a Groupon again - I would have written it down. You false advertised a promotion and then refused to make even the slightest consideration when a existing customer offers to bear the brunt of the situation. The face value of the Groupon at your full rate would have still had me paying out of pocket $300. Anyways - it's a shame because as I said, the injector is great. This is not how I wanted to start my morning. FWIW Groupon did give me a refund me in full based on the ordeal UPDATE: I mistakenly made a reference to the booking fee being non-refundable. Correction - the booking fee is deducted from your services generally. If like me - you were on a Groupon it wasn't at all clear that it how that would be reimbursed. Also it should be mentioned on their Groupon that you need to pay to book. I understand why they have the fee and not opposed to it - but was caught off guard when asked to pay-up front.

N. Sahan

My experience with this place was very positive. They have professional and very friendly staff. I had a laser treatment and facial done, the Aesthetician was pleasant and very professional. She step by step explained what she was doing and made me very comfortable. I was very pleased with the service I received. Also the cleanliness, and relaxing atmosphere of this place is very impressive. I highly recommend it!

Anna, Still

This place is amazing! Extremely happy w Ultra Shape it really works. Staff super nice and professional. Great management, clean facility Highly recommending Laser MD Med Spa Boston and Ultra Shape!

Amy Brisson

I love this place! Karli is the best! She’s so good at what she does and super pleasant. I’ve referred so many friends here and to her. So glad I found this place and her too!

Maya Miatkowski

Great service, send text reminders to make sure you remember your appointment. Very attentive and work to make sure your appointments fit in your work schedule. Consultation was quick and friendly too

Emily Runey

I have been going here for a little over a year now and I cannot speak highly enough about it. I see Mary now and she is fantastic! She talks you through the entire procedure and makes you feel relaxed during your laser session. Everyone I have dealt with at Laser MD has been completely profession and kind.

Rebecca Schneider

Great experience every time! The facility is clean and the staff is wonderful. I would recommend their laser treatments to anyone.

I M

Great place for laser hair removal and microdermabrasion. Stephanie has been doing my laser and micro for few times now and every time I come I have an amazing time. She’s so professional and know her craft really well. I’m looking forward to my next appointment with her.

Sarah Kichikova

The best experience I have ever had. I was really impressed with the customer service specially Velichka and pretty much every one there. I am currently using them and will be in the future. The best!

Sara Ekhlas

Didn't get the results I expected. But customer service was quick to call me and ask about my issues and offer other means to make up for it.

Max Elentukh

I love the service here and you definitely get results! I finished with 8 treatments Laser Hair Removal on my full back and i am impressed i have no hair left. I will highly recommend Laser MD to any one who is looking to pertinently remove unwanted hare. Very Friendly staff and extremely accommodating!

Sandra Sims

Veluska is amazing .She made me feel super calm by explaining the exact procedure which provided great reassurance. The entire place was very well maintained and friendly. I HIGHLH recommend this to those who have any skin concerns.

Jen Rogers

I went for a consultation. The staff member was rude, condescending and very opinionated. The consultation should have been informative. Nevertheless, I won't be using their services.

Cindy Tarantino

Going to Danvers location, awesome staff, clean facility.

MJ BillingsGrein

The staff is very friendly! Service is top notch!

Jessica H

I went here for Juvéderm lip fillers. The end result was very unsymmetrical. They expected me to buy another $500 syringe to even out the other side.

Chelsea Stevens

Laser Gentle on Newbury is fantastic! This place was wonderfully clean and well put together. The front desk attendants are very helpful and attentive. They have always been eager to work around my schedule for planning appointments. The technicians are so personable! They actually remember me and are attentive to my needs. Lasers aren't always painless, but they do everything possible to make me as comfortable as possible. Its purely fantastic. I have had a positive experiences every single time I have gotten a procedure and I don't plan to go anywhere else!

Rita B

Such a great experience and great results at Laser MD MedSpa!!

Bob Smith

I have acne scars and I've tried everything and anything to help me with them. Their manager was very nice and accommodating and gave me some advice on what to try, I had the E-matrix treatment and my face was noticeable improved the very next week! I decided to go back for Ultra Shape service as well and I was not disappointed! It worked so good on those areas the gym seems to never get rid of! Highly recommend Laser MD Med Spa!

Stephanie Hill

I found everyone working here to be very professional. The facility is clean and well-kept up. They were quick and on-time for all 8 of my appointments. They also worked with me well the few times I had to reschedule. I'm grateful they would quickly check certain things with me before the laser service. I completely forgot I couldn't have laser hair removal if I was on antibiotics! That could've been very bad, but they were great with checking.

Alexa Gomez

I love Laser MD. I have went for a couple services, Juvederm & chemical peels. They went great, and I have had some consultations about other services. Staff seems knowledgeable, I feel comfortable and the offices are very clean. I wouldn't go anywhere else!

Jenny Ward

I've been going there for a few months for laser hair removal. The staff is friendly, the rooms are clean and so far the treatments have been successful. The only drawback is that they do not always run on time so call before you leave if you have a small window for your treatment. (that said, I was once running late for an appointment and they fit me into a small window they had; the flexibility might explain why they don't always run on time). Excellent customer service!

Darshna Patel

I was really apprehensive about getting the treatment done, but on my first visit the staff was very informative, stating what I should expect. The staff is friendly too and I just got a complimentarry facial from them, which was good. Also, great deals are always available on Groupon and if you want another service, they always give you discounts.

laura zarwi

I was taken care by Karli for my treatments and I was very pleased. She answers all my questions and always took care of each treatment i did very well. I was never in pain, never complained once. I am very pleased!

Ameena Qayyum

After years of going to well renowned laser hair removal clinics and spending tons of money, I had lost hope completely. I no longer felt like laser hair removal ever worked especially for facial hair. In fact, I had an adverse effect and I was ashamed of going out during daylight. I tried everything- waxing, threading, epilator, laser and even the 'no-no' machine. After one year of quitting, I decided to give laser hair removal one last try because one gets sick of removing unwanted hair after every 10 days. So, I randomly chose Laser MD Spa on group on and the results were MIRACULOUS. After just one sitting, my hair had considerably reduced. What's more astonishing was the fact that I had no burn marks on my skin, no swelling, no redness or itchiness after the session. The treatment is quick and painless. The machines used here are completely new, the staff extremely professional and friendly and most importantly, IT GIVES RESULTS. I have recommended this place to my sister, my friends and I would highly recommend this place especially to someone who has unwanted facial or body hair. I went for face hair removal but now i'm getting underarms too. It truly has changed my life and I no longer have to worry about spending time and money on waxing/threading. I can go out openly without having to hide my face behind my hair. I sincerely recommend this place because the results are visible right after a few sittings!

Rachel Lawton

Found out about Laser MedSpa through a friend. Great environment, professional, but relatable. I was a little nervous, but once I was in the treatment room, I was put at ease and felt totally comfortable. It was quick (and almost painless)!

Lilian Jackson

I chose Laser MD for its convenient hors/location cnolegable and courteous staff,cleanliness and profeshinolasim I've had 2 sessions of laser hair removal and couldn't be happier. Each session is only few minutes long (under arms) and I haven't had any side effects. I will defiantly sing up for more treatments in the future.

Gb Cg

Amazing place :)

Geoffrey Reilinger

Outstanding experience! Erin was the best! She was caring and knowledgeable and made the process easy, painless, and fun! I HIGHLY recommend Laser MD and ERIN to ANYONE who is looking for laser services. They are great!

Jennine S.

This spa is very clean and feels new. Its comfortable and the workers are incredibly nice. I felt at ease with their level of professionalism. I would recommend them to everyone I know.

yina reyes

the staff does not respect the people, they make appointments with an employee and the day of the appointment they change their person. but if it is the client who can not reach the appointment, he has no solution for the client. I felt offended, and discriminated, I think they did because the person who was before me was an American and I was Hispanic

Fatima curry

I would highly recommend this place. The staff is professional and extremely knowledgeable, and was honest about expectations regarding my treatment upfront, which I appreciate. The atmosphere is welcoming and impeccably clean. I started the E-matrix treatments in October to help reduce the appearance of stretch marks and immediately noticed a difference in the appearance of my skin. The results become more evident with each treatment. I'm now on my 8th treatment and have noticed a significant reduction in the appearance of the stretch marks. I'm very happy with the results and would definitely recommend Laser MD Med Spa Boston!

Jéssyca Santos

I wish I could give 0 stars! Bought two XL areas on Groupon; spend more than a year doing the treatment and my hair still the SAME as it was before. I missed 1 session because I was 10 min late and they only reserve 15 min for each person and they literally take 3 min to do both areas

Cristina Esposito

I bought a Groupon for Laser MD MedSpa and it has been one of the best purchases I have ever made.The staff is friendly, the spa is incredibly clean and I have had great results with the laser treatments.

Kristen Giovanniello

I'm in the process of getting treatment on my underarms. I had gone to another laser place before and received 12 treatments without any results. The laser is quick and painless. This place is great and I'm very glad I decided to use them.

Shannon Baz-Casper

I visited the Newbury St location of Laser MD for a microdermabrasion treatment. The staff were friendly and informative, and the clinic was clean with a professional atmosphere. Everything was explained to me during the procedure and I was very happy with the results.

Elizabeth Kozik

I highly recommend getting laser treatments here. Staff are professional and friendly. The office is new and clean. Prices are excellent! I had laser treatment other places and it was painful, but here at Laser MD Med Spa, I hardly felt anything- not painful at all and I’m very happy with the results!

Adam Maddock

I got a package deal to do hair laser for 3 areas for 6 sessions - it didnt work I know that the results depend on the hair color, skin type, number of sessions...but i have fair skin and dark hair and i was expecting at least half the hair not to grow back....well disappointed! The technicians don't spend as much time as needed to go theough the entire area, so the outcome is less than expected. This way, they can also make you come back for more sessions..

Alyssa Dailey

Terrible customer service ! never again will I come here. I drive over an hour to get here for them to change the price on me and not do my facial because I came back from vacation. I did 8 sessions of lazer and I am not a hairy person and it didn't go away. I would never recommend this place to anyone!

batool altaher

expensive and bad costumer service I have 2 laser sessions that they "don't remember" that I payed for them

Maria Smith

I have been coming to Laser MD med spa for over 1 year now I am so grateful I found this place Great management every one is extremely professional and accommodating I have don Ultra Shape fat remuval on several different areas I love my new body!!! I would Strongly Recommend this treatments and The Med Spa to everyone! They are Best of Boston for sure!

Julia Hawley

I had a great experience at LaserMD. I have tan skin and the laser hair removal worked very well on my bikini line. The staff were very nice and I never had to wait long for my morning appointments. I would highly recommend laser hair removal at Laser MD.

David Hedison

I have been four times. Amazing work and I love the staff.

Fletcher Bartlett

Over the last five years, I have been getting botox and other facial cosmetic services, and Laser MD MedSpa is by far one of the best! When I moved to Boston about a year ago, I was worried I wouldn't find a good med spa. That fear dissipated the minute I walked in the doors of Laser MD MedSpa on Newburry Street. The team members are outstanding and professional. Everyone is friendly and willing to take the time to explain services and products to you. I love the way my face looks and feels because of this team! Thank you!

ashley zimmelman

I have had 3 laser removal sessions and it is definitely working. My last session was about 6 months ago because I took a break over summer, and the hair now grows in patches with obvious hairless areas. Just from 3 treatments. They are often running late, but the treatments are very fast (like 20 minutes for full legs) and the staff has always been friendly to me.

Igor Rabkin

LASER MEDSPA BOSTON IS AMAZING. EXCEPTIONAL CUSTOMER SERVICE, EXTREMELY HAPPY WITH MY COOLSCULPTING TREATMENT, HIGHLY RECOMMEND IT

Adam Hanna

very nice staff, clean and amazing result.

Rebekah F

The team at Laser MD MedSpa is amazing! They are friendly and helpful, they make you feel comfortable and relaxed no matter what service you are receiving. Highly recommended to all.

S L

Very professional and clean! Highly recommend

Mila Noor

I have been going to Laser MD Spa Boston for a year now and I am always impressed with the staff's knowledge on new technology and skincare treatments. I am always beyond satisfied with every treatment I receive. The facility is very clean and the staff makes you feel very comfortable. I can't say enough great things about being a customer here.

Olga Ramirez

Lase MD Med Spa is amazing! I completed 8 session of laser hair remuval on my full legs and under arms and I have to say I am very impressed with the results.I Have no hair left. I have gotten laser haired remuval from few different places before ,and when I tell you laser treatments are not the same.This is by far The Best Place In Boston I Have Ever Gotten! I found the aestheticians to be extremely knowledgable about the services they provide.And also very important ,they are not intimanating. Don't even bother going anywhere else.The other laser places do not even compare to Laser MD They are absolutely the BEST!!!

Alex Pan

My experience at this lovely Med Spa is always a top notch!!! A must try is the IV Vitamin Therapy!!! what an amazing treatment after a hangover or if you are getting over a cold it's also Antyaging and makes you feel like million bucks! Every one at the facility has being super nice and professional. I will definitely be back for more beauty treatments!

Safah Masoud

HATED IT. I hated my experience with Laser MD MedSpa on Newbury Street. I have been going for 4-5 months now for a lot of areas. Spent over $2200 on a TOUCH UP package, and i swear I did not notice any difference. If anything I have more hair.. They put me on such a low setting that it didn't make a difference; I feel like they cheated me out of my money and expected I would simply buy more sessions.. uhm no I am not stupid. I literally told them that I was unsatisfied and they didn't give two shits, they said "purchase additional treatments." I have worked in the customer service industry before where we bent our backs for our customers and made sure to go above and beyond.. at this clinic.. they just want your money and when they have it they will do a shitty Job.

Karen C.

Great results! Had laser treatments, botox and fillers all of which were painless! I'm now hair free and look years younger. I'm currently working on body contouring with VelaShape. The results are extremely noticeable, my husband can't believe the difference. I am a customer for life and will go back to Laser MD MedSpa for all future treatments! The staff were exceptionally nice and the spa was beautiful. Abbey did my laser and velashape treatments, she made me feel comfortable and couldn't have been nicer. I highly recommend her. Wendy was the nurse that did my botox and fillers. Pain free everybody! Wendy is a must, my results are dramatic but extremely natural. I'm ecstatic I found this little gem on Newbury St, they changed my life.