Reviews of Dr. Jerome D. Chao, MD (Plastic Surgery)

S

The best plastic surgery office in the Capital District. From your first call, answered by the sweetest, most knowledgeable person, Erin, to your consult with Becky or Priscilla, to working out details with Paula, the patient coordinator, this practice is top notch. There is nothing pretentious about this practice, and everyone is treated like family. Plus, the results are AMAZING!!! Definitely schedule a consult with this office - you will not be disappointed!

Mack Mkx

Went to office to get PRP treatment, $500 job. I expected quality service for the amount of money i was spending. Doc didn't take care of me, just an assistant. She rushed quite a bit and was too quick to start the procedure after numbing. Didn't ask if it hurt prior to starting. Girl worked behind me so I didn't get to watch her prepare. Pretty damn unprofessional. If caution anyone going to figure out what treatment you're looking for. They have standard amounts of PRP per treatment. I expected a more comprehensive approach. Essentially they did half the treatment I was looking for and asked me to spend more to get what i originally asked for. All seemed like a scam. I wouldn't recommend them at all. Consulting was trash. Service was trash. Execution was trash. Follow up was trash.

Char Palfey

Excellent service from start to finish. Very fun and personable staff.

Cheryl Williams

I can’t say enough about Dr Chao and his physician assistant Beckie. I went in for 2 consultations before committing to my surgery where Beckie spent almost 2 hrs with me at each one diligently explaining the procedure to me and answering my questions. We also spoke on the phone a couple times as doubts and more questions came up. There was never any pressure to proceed until I was 100% sure I wanted to do it. They both have a great sense of humor and make the experience so comfortable which is really helpful when having a medical procedure. Beckie contacted me multiple times the first few days after my surgery to see how I was doing and really means it when she says to call her with any issues or concerns. You can tell they love what they do and appreciate the patients they have.

Ashley Austin

This office is superior! As another local business owner involved in Beauty I understand the nature of what it is we do, which is understanding the client, allowing them to be vulnerable and helping to guide them with proper education. The entire experience from the bubbly receptionist, whom I watched literally buried the previous client who was elderly into the waiting are; to the entirely welcoming physicians was beyond superb. Personally I met with Carly whom took a lengthy amount of time to talk with me to understand my expectations. I decided to do Botox for the first time which was painless, and fill my lips again. My prior experience with my lip injections was rather painful but both procedures were very minimal in pain. The results were beautiful! When the person performing the procedure knows what they are doing this is what you can expect. This office is the one to choose, as you must understand just because someone says they “can” perform a treatment or procedure doesn’t mean it will be done correctly. I will most certainly be back!

Maddie Winter

I had my first appointment with specialist Erica Robinson and I couldn't be happier! Not only was the procedure very fast with little pain, but Erica's personality and politeness really made this experience great. She introduced herself to me in a very professional but also very personable manor. At first, I was extremely nervous but her light-heartedness immediately negated that! I am so happy I chose Chao and will be recommended them (and also Erica!) to everyone that I know.

JC NY

Awesome service from start to finish. I just had my second surgery with Dr. Chao and Beckie and my results are nothing short of amazing! My results look natural and I feel great! Would highly recommend!