Update*** I initially gave this a one star review. In conjunction with my first review I wrote. Dr. Griner himself called me and apologized for the mix up between his company and with converging with this new company. He really listened and was grateful that the matter was brought to his attention. Dr Griner was very pleasant with our initial appointment and on the phone. He handled the situation himself. Dr Griner was great to work with it, it was his billing department that was not representing him well. We will be happy to see Dr Griner again and I am grateful that he has honor in how his name gets represented .
First Review** I took my son in for a free consultation for a possible mole removal above his lip. Dr. Griner was very friendly, talked to my son about football. The initial visit was pleasant. We left the office without paying because Dr. Griner himself confirmed that it was a free consultation. 1 year later I received a bill for that appointment. Spoke with the nurse (Robyn) who confirmed yes it was a free consultation and she would handle it so I would no longer receive a bill. Dr Griner has combined his practice with another company and the billing department is like a collection agency. Very rude. Month after month being told that the bill should be reversed and now almost 1.5 year after our appointment we are told that they will give us a discount, but the Dr didn’t know how to bill for his own appointments and that’s why they were hired to do so and we have to still pay, for a free consultation.
I would have gone to this doctor for my sons mole removal, but because of this situation I believe his practice can not be trusted. You will get bill after bill, year after year. I have asked to talk to the doctor personally, since he was the one that confirmed it was a free consultation to begin with, and have not been able to contact him. It’s disappointing when practices use hidden tactics to get a bit of extra money.