Reviews of Carolina Plastic Surgery & Aesthetics (Plastic Surgery)

Kendra Pyles

Everything was great UNTIL I had to speak with Tracy ! Tracy doesn’t want to do her job horrible attitude & doesn’t do what you ask . Worst customer service & wouldn’t recommend anyone to them just because of the one person I had to speak with !

Cheryl Crosby

Please seek another referral.......I Had a SELF PAY procedure scheduled, back in April, was told the first available date was September, and had to pay UP FRONT to even get on the schedule. Was told to call the scheduler "Heather" periodically to see if I could move up the date, Apparently Heather is never at her desk and will not return a phone call. When I have popped in the office to check for an earlier date, of course Heather was not there.....Fast forward to the day before the surgery, and I get a call saying that they need to reschedule and now I cant get in until November! I asked for a refund but then was told it would take TWO WEEKS and they will mail me a check. WHY??!! I didnt PAY you with a check! WORST experience EVER with this facility......This was for a earlobe repair, 2 stitches at the most!!! At this rate I'll do it myself......Only gave one star because that what it took to post the review. LOUSY Customer Care !!!!! Waited 2 weeks for my $400 refund and they only sent $200, this was self pay I have spent 3 hours trying to call and leave messages to find out where the rest of my refund is, Apparently I am going to have to go into the office to have this conversation because nobody is working or returning my call today. My next stop will be the office THEN the BBB. Throw away the WHOLE admin staff.........

Mary Lamb

I had breast cancer and had a double mastectomy and reconstructive breast surgery at the same time. They have been wonderful to me; they are always available for questions or problems. I would recommend them to anyone considering plastic surgery.

Tonyor Taylor

I came to this office from Georgia which was highly recommended by a friend. Dr. Brux is an amazing and informative doctor with excellent beside manners. He answered all my questions and concerns thoroughly. The nurse and the front and check out office staff were very respectful and professional. Also,the following week I received a call from Tracy (coordinator) who was out during my visit called an explained to me all the paperwork that was needed and also sent everything I needed to assure my process will go through smoothly due to my location. I also will highly recommend this office!

Jennifer Hunter

Enjoyed my first experience with Jessica. She was very knowledgeable and was able to deliver the right treatment plan to fit my skin needs. All the staff was very welcoming . Can’t wait to go back.

Starkehia Westbrooks

I absolutely have had the best experience here, i had breast cancer and went through chemotherapy and afterwards i was directed to these guys !!!! I’ve been dealing with them almost two years and i must say I’ve grown a relationship with all the staff !!!! Great service from front desk all the down to my actual doctor and nurse Dr. Culepepper and Liz has been a life saver... i went in scared of just about everything and now I’m comfortable and know I’m in great hands !!!!! Thank y’all a million times !!!! # I’ve had a mastectomy and reconstruction!!!!! # breast cancer sucks but thank god for this staff !!!!!

Samantha B

Would not recommend this place to anyone. They seem to be driven by sales rather than doing what you ask. Please save your time and money. Hated my experience here.