My experience with Dr. Zegzula was the worst experience I’ve ever had with a medical professional.
I was diagnosed with Cancer and had a double mastectomy with reconstruction. Dr. Zegzula came highly recommended from a few people, someone that had her surgery done by him (who later agreed with me that he is very condescending), someone who worked with him (who later also agreed that he isn’t very kind), and my breast surgeon (whose nurse later called me to apologize for my experience with him). During my first appointment with him, he started the conversation off by questioning my choice in my cancer treatment, and was so condescending I cried during the appointment. I should have walked out of the office, but I was so overwhelmed with a cancer diagnosis, I went against my better judgement and continued seeing him. And to be clear, I am not someone who needs coddled, but every person, especially someone who has cancer, deserves respect and kindness, and a little compassion.
Over the course of my expansion appointments, he continued to be condescending and blatantly rude. He would speak to me like I was a child. I was speechless because I couldn’t believe that a “highly sought after” plastic surgeon was actually treating me this way. I told my husband about it, and asked him if he could come to my next appointment with me, because I was having such bad anxiety before going in. He accompanied me to my next appointment and as Dr. Zegzula left the room, he turned to me with his eyes wide and mouth agape. To make a long story short, I finally talked to his nurse about how I was being treated, she apologized profusely stating that “He definitely didn’t mean to make you feel this way, let me talk to him and please give him a chance to make this right.” I never heard from him. I found a new surgeon, and I am grateful that I did.