Reviews of Dr. Michael Villano, MD - Cascade ENT (Plastic Surgery)

Kimberly Way

Ok, so I’m rescinding my bad review of Dr. Villano today after speaking with his assistant Sydney! I wasn’t actually upset with Dr. Villano’s service. I realized I’m upset with billing and billing codes. Unfortunately, insurance companies have went drastically downhill over the last several years!!!! Our system is seriously flawed

Barbara Swartwood

GLAD WE DID NOT GET TO SEE THE DOCTOR AFTER READING THE REVIEWS BUT THEY DON'T TAKE MILITARY INSURANCE...SO GLAD THEY DON'T

owen gerig

I've been here before with fine results. But i called in telling them i couldn't hear and just needed some wax suctioned out. they told me they cant see me till next month.

Kelly Vance

The staff and aestheticians that I have worked with at VillanoMD have been fantastic!

LN Rombough

I had a awesome experience Dr Villano is a ROCKSTAR he has a great team and I am so happy.. THANK YOU DR Villano

Kathy Godare

Dr Villano has done wonders for my moral and face! I drive over from Portland just to see him!! Injections are always good and last. My upper lid lift was an amazing experience and to this day many years post, am happy as heck. I would highly recommend him. extra note: he has also done a couple nose surgeries on a friends kids and they look amazing BTW.

Ellen Gibson

Dr. Villano was just amazing with my son who is deaf and need emergency surgery for an aggressive and painful infection in his ears that was in the bones as well. He showed up to the hospital ready to communicate with our deaf son, he had used his voice text on his phone on the way to the hospital, and explained everything via text and handed the phone to him to read what was going on and what he would be doing! He has our heart. Thank you Dr. Villano.

Keith Yarbrough

********READ THIS REVIEW BEFORE YOU VISIT! Didn't review my notes before visit. Had to fill out another form reviewing my symptoms and he still didn't review it. himself and said "Come on" and waved me back. Next sentence out of his mouth, why are you here? Then cut me off when he heard the first thing he could fix and later blamed me for not telling him all of the symptoms. Didn't even know I had imaging before the consult. Got frustrated when he had to come back and look at the imaging. Ordered more imaging and didn't even send the order after I asked him and the MA twice. Would not recommend... Update... Just received a letter from his office stating he would no longer be able to be my Dr. because I wouldn't return his calls. I've dated girls with more patience than that. Dude then sent me a bill for over 500 dollars and didn't even take me to dinner LOL! please! I hope he pays the admit lady all that money cause she's the only one who did her job. Well, her and the off site Audiologist. Only ENT I know with off site Audiology. Smelled fishy from the start! Just don't want anyone else to get burnt by this office.

Lynn

Dr. Michael VILLANO - AMAZING! My Guardian Angel!! There is simply no quick way to express my gratitude to such a gifted and talented surgeon. Not JUST an ENT surgeon but with his plastic surgery skills he made my sinus surgery so easy. I never did experience pain, discomfort or fatigue. Yes, he is that good! I'd been sick for 6 months before I met him - he did everything he could to rush things but he takes the basics very seriously, including the things that I personally had to do to make sure he wasn't fighting the things we could control to ensure success and speed recovery. He's a very quiet and modest man and he's surrounded him self with a full staff of competent and friendly people. His surgical team at the Bend Surgical Center is exceptional....that place also gets an A+. It was all so impressive, professional and efficient. Like any popular doc, he's a very busy guy. He's worth the wait and he brings his A game to every issue. He cleared my ears in just seconds and quietly said....QUIT USING Q TIPS LOL. Love love love this guy, his team and after months and months of antibiotics he literally pulled me out of the darkest and sickest place I've ever been.

Shea Carlson

Very rude.

Katie Kaye

Paid a lot of money for between the brow injections as well as around the eyes and enough time has passed (according to their time line) there are STILL DEEP LINES !!! Plastic Surgeon had no clue as to what it would take to "smooth out these wrinkles". I would NOT RECOMMEND going to this man because his knowledge is very limited as to the procedure and what it would take to eliminate deep lines. I am not sure who posts for him,,, but I speak from first hand experience. NOT GOOD!!!

Tessa K.

Fantastic service!

Michelle Segel

It was several years ago but he did a photo facial which is a laser procedure. He burned me badly and I that I . have no pigmention on the area. He had his people show me how to hide it with makeup. I had to fight him to get a refund and that was it.

Kathie R

SO RUDE! UNBELIEVABLE!

Russell Ali

I called because my doctor referred me because I have a protruding nasal polyp inside my nose and I had been here before when I had regular insurance and had a biopsy. Now the nasal polyp has grown. When I called his office since I now have a share Ministry insurance the front desk reception asked about my insurance and said she could not make the appointment before I talked to the accountant. when I talked to the accountant after a few days, the accountant said unless I have $10,000 to pay upfront for the possible surgery they can't schedule an appointment to look at my nose and tell me what is needed. Sadly I had heard he was arrogant but a good doctor. I guess I can add that he has poor procedures for patients. It is possible that Healthcare billing is a pain and doctors look for the path of least resistance 2 getting paid and to insurance programs that just shell out $$$$.

O Orellana

I enjoyed my experience with microblading. The staff were courteous and they explained the procedure step by step. It was also a big help when they showed me pictures of previous clients and their experience with microblading.

Jesse Thompson

I've spent my entire life not being able to breathe reliably through my nose. And I spent most of that time not realizing this was really unusual at all, even as I developed related health problems such as sleep apnea and high blood pressure. Once I figured out that this was a root to a lot of the other problems I was facing, I got referred to Dr. Villano. It took a few months of trying out simpler alternatives first to ensure that's not all that was needed before I got scheduled for nasal surgery to reduce the size of my turbinates. Now I've spent the past week and a half .. never, ever *having* to breathe through my mouth. It is almost surreal! :D *sniff, sniff!*

Cathy Fall

My family had a great experience with Dr. Villano. My daughter had rhinoplasty and my son had his tonsils removed. Dr. Villano was very professional, and he has a great bedside manner. I appreciate his sense of humor! I would certainly return!

Jace Caffey

I'm seen him a couple of times to have my ears cleaned he punctured my ear drum and told me that pressure behind put a pin-sized hole in my eardrum. Also my cousin saw him because he had a strange lump on his neck and after getting turned away twice, finally got to see him and all Dr. Villano said was its just a fatty tumor and not to worry about it. Well now my cousin is in life threating condition having a 10cm thyroid tumor removed.

Marissa Thomas

If I could rate him and his assistant I would rate a zero. I scheduled a routine first time exam for a possible deviated septum. His assistant had me up on the exam table. He walked in, I told him his friend who by the way was a plastic surgeon physician referred me to him for a deviated septum. He immediately took a lighted hose an pushed it up my right nostril. I cried out and told him that it was extremely painful and that if I would of known that he was going to shove a hose up my nose that I wouldn't of let him do it. He immediately said, well we did one side and we have to do the other side. I grabbed his hand as he inserted into the left side. Yep, you have an extremely deviated septum and here is what it will look like if I fixed it. He gave me a mirror and quickly put a Q-tip up both nostrils and said you probably won't like it but this is what your nose would look like if I fixed your nose. I told him no, that wasn't what I wanted and that I wanted the deviation fixed, not my nose adjusted. He quickly ended the visit with a prescription of a nose spray that would possibly help with the inflammation. I was so upset with the painfull invasion of the tube up my nose, all I could think of was "get me out if here". As I reached the exit his assistant ran out and said "excuse me but you need to sign another release that I forgot to have you sign when you were filling out all of your information. I didn't care what i signed, I wanted out of there. I signed whatever it was an left. When I got to the car my daughter asked what happened?? I explained the horrific experience and said " I just want to go home". A month later I received the bill. He charged me not only the referral fee which I paid at the time of service but $300 to look up my nose. Apparently it was a procedure that I wasn't told about. He is a fraud. He just wants to adjust the look of my nose and not send me to a specialist who would actually fix the deviation. Don't go to him !!!

Beverly Shockcor

Husband had skin cancer removed from his nose over two years ago. He returned several times for follow-up because his right eye was watering profusely and was larger than the left eye due to the surgery. I went with my husband to one appointment. Doctor probed his nose and eye area without allowing enough time for the nova-cane to take effect causing a lot of pain. While doing this he chatted with his assistant about other things. Also, left a large scar from top of my husbands head down to the nose and the eye watering still is a problem as of today/ So, as a result of all this, when my endocrinologist referred me to Dr. Villano I asked for another referral. This edit comes today as a result of a courtesy phone call I received today from a member of Dr. Villano's staff. Although we both appreciate the courtesy call, we do not accept the explanation we received for the above complaints totally. We do understand that doctors in our area are overworked because there are not that many of each type of specialist in our area. What we will never understand is the pain caused my husband while in the office for a procedure. Either it wasn't enough Novocaine or it didn't have ample time to take affect.

Amiee Hoisington-Kite

Wrong place hope your better than Bend Ear nose and throat