Reviews of Lake Norman Facial Surgery (Plastic Surgery)

Jama Mulkey

I can not put into words how grateful I am to Dr. Haigney and his staff. Not only have they given me my smile back but they went way beyond. I first visited Lake Norman Oral & Facial Surgery in 2015. That's when Dr. Haigney and his staff first reviewed my situation and provided several options to correct it. They very patiently explained the procedures, pros and cons, expected outcomes and financial responsibility of each options. They provided me with everything I needed to make an informed decision about my treatment. Because of the extensive work my situation required and the lack of insurance coverage, I had to postpone treatment to find financing. Never once did Dr Haigney's staff make me feel uncomfortable about having to postpone. In fact, they assisted me in finding the financing. I was finally able to schedule the surgery in April 2017, almost a year and a half after my journey started. I could have elected other options to correct my situation but I am so thankful I was provided with ALL options, not just the one someone else thought would fit. I feel Dr. Haigney and his staff have treated me as they would one of their own family members. This has never been more evident than after my surgery. Dr. Haigney, personally, called me at my home to check on me. He also have me his personal cell number in case I needed anything. As if that wasn't enough, the next day, I received flowers from Dr. Haigney and his staff. Wow! I would definitely recommend Lake Norman Oral & Facial Surgery and Dr. Haigney! Thank you for giving me my smile back!