I have lived in the Triangle area of NC only for the last year, having moved here from living 40 years in Tallahassee, FL. I am firmly in the Duke Medical System and have now, other than my Dentist all my medical needs being met by Duke Associated Medical Providers... (and at age 69, have quite a few of them to make routine visits to. Overall I am completely satisfied and delighted to be associated with the Duke Medical organization.
However, today, while visiting Duke's Aesthetic Center to explore having three different procedures done have an even better story to tell my friends and acquaintances and actually anyone interested in sincere feedback about this particular group of Health Care Providers...The Duke Aesthetic Center. Here goes.
From the moment I got here at 8:15 am until the time I'm writhing this survey, March 1, 2017 now at 12:00, I have been super impressed by how efficient, friendly and courteous everyone has been to me. From the front desk check in, to Jeremy who did my field of vision test, to Robin assisting Dr Julie Woodward, for my Eye lifts, to Ginger Wilkinson, to do the Infini procedure consult, to Dee who prepped before seeing Dr. Charles Woodard, to do my Direct neck lift and my Otoplasty surgery and finally to Kimberly Alford....who efficiently and promptly helped me with the explanation of the fees and sequencing of all my scheduled work to follow..l am have been super happy with the entire process. The Duke Aesthetic Center has a wonderful rhythm that made everything go smoothly. Each of these many people were in sync of my overall purpose for being there today, and everyone passed me efficiently to the next staff professional with minimal wait time. In other medical experiences, also including other Duke system experiences I've had, no experience has matched my great day at The Duke Aesthetics Center.
Please pass on these words of praise to all the people mentioned above, and feel free to use this survey in any way on my behalf.
Sincerely,
John Thomas (Tom) Graham, Jr