Reviews of Donald Roland, MD (Plastic Surgery)

Jazmin De La Cruz

Have not met the doctor yet, showed up today in a storm for my scheduled appointment and aparently it was cancelled due to an emergency. Emergencies happen, but that staff is condisendent and disrespectful. There was another patient/customer that also showed up as scheduled and was advised that the appointment was cancelled, and everyone was supposedly called in advance. When we asked the staff why no one left a message, they said they called and left messages for everyone. Othet customer questioned why it would be that both her and I have no missed calls or voicemails “B” (possibly the office manager )asked if the other customer was calling her a liar. The other customer told her hat she never said that. “B” challenged her, and responded by saying, “that’s how it sounds.” The customer told her that she wanted her name. “B” responded that her name is “B” customer asked for last name, and “B” said she’s under no obligation to give more. The customer told her this is bad customer service. Then “B” told the customer that she is being rude. The customer said “wow, usually in a business people just apologize then their wrong. Especially when there were two customers present complaining of the same.” B said that she was going to apologize because everyone was called, “customer said that she would complain to the doc.” B responded with “would you like me to schedule an appt with him” in a nutshell, great decor, very upscale, great reviews from Doctor (sad I didn’t get to meet him) but staff is very rude and lack professionalism and customer service. While I waited for another Uber to go home staff continued to criticize patient in my presence which I feel was utterly disrespectful. On my part, I was challenged too, but I time them that I didn’t want to engage in their lack of professionalism especially since it was a stretch for them. I knew early on I would write this review.

Carletta Simmons

I had my abdominoplasty completed on 10/4/18. I can honestly say that Dr. Roland, his wife, and staff are absolutely amazing, kind, knowledgeable and friendly people. I am still recovering from my surgery however, I am loving my results thus far. I would post pictures of before and after, but I’ll let the Doctor do that. I feel amazing

YVETTE VELASQUEZ

after two and a half years since my surgery was done a tumor appear on my lower abdomen : i blame the drainer that was left without the cap the day of the surgery ; when i tried to contact the staff from his office they did not pay attention and i have to wait after my first follow up after four days. the thing is that in the mean time that drainer was not being drained , and due to this i believe the tumor started forming. i have a 10 cm tumor removed from my distal rectus abdominus , then i have to go through radiation. I thought will receive good attention from this office , but it was not in my case , felt really dissapointed .

Bellinet Taveras

Excellent doctor. He takes the time to listen to your concerns and answers your questions clearly. He is very honest and also very talented.

Brenda

I went to dr Ronald to do my face and nose 5 years ago. I am lucky to be alive. They put me to sleep for about 10 hours. My ayes still have the scar of the stitches. I went to an eye specialist in NYC consired to be the best in town and well known worldwide, and I was told that my eyes don't close in my sleep. I was referred to an eye plastic. I'm waiting for my appointment. My nose show no mayor change, I still have difficulties breathing from one nostril. Dr Ronald charged me $21 thousand dollars. They returned 5 thousand, but make me sign a letter so I could not take legal actions against the clinic. I am sorry I did that. On top of everything, I was sent home the same day, I was completely blind and crying and they didn't care. I have to live with this PSD. post traumatic Stress disorder for the rest of my life. I wish I had investigate this place before making such a serious decision PLEASE STAY AWAY FROM THIS DOCTOR.

Jennifer Mesa

(Translated by Google) With estuves doctor for a pot esperiencia Bella so I could make my areglito Grace's' to any person I dr. Recommend Mesa j "is a good doctor I'm alive, here in ny to-dos do my areglo me here with my doctor because I feel, comfortable and well secure with the doctor. (Original) Con El doctor estuves un Bella esperiencia pot fin me pude hacerme MI areglito Gracia's 'al dr a cualquiera persona yo. Mesa j lo recomiendo "es un buen doctor estoy viva ;aqui en ny to-dos mi areglo me lo hago aqui con mi doctor porque me siento ,comodo y bien segura con El doctor .

Alexandra Zorrilla

(Translated by Google) I am very satisfied with my operation. beautiful work

Yadira Guerrero

I love Dr. Roland he is amazing, beautiful heart and Excellent Doctor, I love the staff it’s very helpful and kind

Aleyda Herrera

The place is clean.but my procedure of my facelift with dr donald roland I was not happy.I did facelift but I was not satisfy not good at all.I would not recomend none of my colis to go to this place at all.58 east 79 street.He charged me so expensive but the work he did on my face was not that way I expect it to be.I actually wanted my facelift to be lift but he did very little bit lifting for so much money.I am not happy with his work procedures

yris rodriguez

nonber 1

Manger Sánchez

It's a nice place with amazing people. Donald Roland is an excellent doctor.