I was ready to use my $12,000 inheritance on a mommy makeover with Melissa, but the staff member who answered my call was extremely unhelpful (kept repeating the same line over and over, even interrupting me to do so when I would try to rephrase my question), rude (she hung up on me without allowing me to get the information I wanted before booking a consult), was demeaning and spoke like a robot. She wouldn't listen to anything I was trying to explain, just kept telling me "ok, you're just not understanding me", even though I was understanding her perfectly fine and she wasnt understanding what i asking (it was a simple question that she very easily could have answered had she shut her mouth long enough to ever let me finish it). She was extremely frustrating and unintelligent with seemingly no common sense or manners, and took it upon herself to turn away a desperate paying customer trying to book a consult and then a surgery. Also, her prices were not only considerably higher than similarly rated doctors in her area, but they don't even include basic things other places include in their prices (e.g., every other surgeon I've consulted about a tummy tuck includes a small amount of lipo if/as it is needed so you can actually enjoy your new body and be happy with your results right from the first surgery. She charges that as a total separate procedure, even though you're already there with the space booked, anesthesiologist booked, has you opened up, etc. I wouldn't recommend this surgeon's office over, for example, Dr. Griggs, a 4.2 star rating doctor, right in the same vicinity, with a much more helpful and COURTEOUS staff. His tummy tuck prices also include a small amount of lipo as needed to enhance your results.