Reviews of Metro ENT & Facial Plastic Surgery (Plastic Surgery)

Melikahiwa Paulson-Schmieder

Probably my favorite doctor experience ever. The reception staff was very friendly and understanding. Dr. Daly was outstanding; compassionate, kind, a bit funny, and did an excellent job fixing my nose and breathing issues. Using ZocDoc to schedule was just fantastic and simple. (Daly has many more reviews on there as well.) The office was just wonderfully neat and tidy and I was so comfortable with every part of them handling my surgery. Not the closest ENT to my home but worth the drive for the quality of care here. Rather wish I'd had the surgeries earlier now that I can breathe and realize how much of an improvement it truly is.

Kokomo Bedford

The front desk/office manager was lovely and professional. Daly and the audiologist were fairly dismissive of my presenting symptoms due to my young age and I overheard them laughing outside my exam room following my hearing test saying “well that was easy!” “Yeah well when you’re only (my age) what do you expect?!” which I found unprofessional. Additionally, Daly has the personality and bedside manner of a damp dishcloth.

Kimberlea Pirrone

In January 2013 my 6 month old daugher developed a cold. I know things have to run their course so after several weeks of her not being able to completely kick the cold I took her to her pediatrician. After trying many different avenues of medicine and an elimination diet for my daughter we determined it was an obstruction. I took my daughter to see Dr. Daly by recommendation from Dr. Weiss at Potomac Pediatrics. Dr. Weiss knew how nervous I was about going to an ENT because that probably meant surgery would be the answer. She said to expect Dr. Daly to be incredibly thorough, patient and exibit excellent bedside manners. As a desperate mother wanting to help her daughter stop suffering from sickness, and now terrible ear pain, I called Dr. Daly's office. The staff was so kind and comforting. I explained the situation and they said Dr. Daly would see my daughter that afternoon. Dr. Weiss was right, Dr. Daly was all she described. He was friendly with my daughter and after all of her dr visits she has started to not like dr's but she took right to him. He listened and asked me a lot of questions. I explained that we (my husband and I) wanted to avoid surgery but if that is what it takes, then that is what we do. We looked at the option of an X-Ray and a CT scan to gain as much evidence as possible. But the risks of the exposing her to the radiation ultimately or the option of doing more antibiotics (she had been taking them for 4 months) plus steriods did not sit well with us either. He did an endoscopy on her (only to help us be sure) to look at her adenoids. They were the problem. So, we scheduled the surgery. Dr. Daly went over and beyond the call of duty to help us feel comfortable with the decision. Yes, we were the freaked out first time parents and he handled us with kid gloves. He was patient and a God send to help us through this time. He made his recommendations but left the ball in our court. He only wanted to educate us to make the best decision for our daughter. Now, after having her adenoids removed and tubes put in her ears, I have my happy, healthy, walking, talking 11 month old. She is no longer screaming out in pain or up all night with a terrible cough. She is developing wonderfully and we are confident she will have a wonderful first birthday now that she is healthy! Thank you Dr. Daly and staff for all you did to take care of all of us!

brandon

Price Gouge 875 dollars uninsured, 475 dollars medicare for a visit where Dr. Daly couldn't tell what I had. 375 dollars for consultation, 500 dollars for Novocain up the nose. The other ENT I went to charged 120 dollars for vital check, Novocaine, steroid shot, and consultation. He didn't make a follow up appointment because he knew he overcharged for something he coudn't diagnose. He didn't come out and explain about the charges he hide back in the office. The office manager and receptionist were nice and professional, however I should have been told the consultation fee up front. Ever doctor I have seen has done this. Other ENT offices provide more service and charge considerable a lot less.