My wife had her reconstruction surgeries with Dr. Chang. Her oncologist spoke volumes about his abilities. From the the start, Dr. Chang and his staff were responsive and took the time to hear our concerns. Dr. Chang has good bedside manner - he's gentle, but gets to the point, and never rushes an appt. session.
My wife had seen and researched several different incision methods. She opted for the "upside down T" incision when her expanders were installed. This is a less common method, but given her breast size, Dr. Chang was more than happy to do it. Several other surgeons we spoke with were not given the complexity of the procedure. After her surgery, my wife was very pleased with the results. Everything looked great.
About 6 months after her surgery, she developed what looked like a small rash on her right breast that persisted for a couple weeks. We reached out to Dr. Chang's office. Within minutes, we a got a text message and phone call from Dr. Chang. He asked us for pictures, and after he saw them, communicated that he was not concerned, but asked that she come in for closer examination the next day just to be sure. Upon inspection, he ordered a culture, and to be safe, asked that she go on antibiotics. Turns out the rash was not an infection, but rather, an inflammation from the expander, which was not a big deal. Still, Dr. Chang moved up the DIEP flap surgery almost 2 months to get the expanders out. Long story short, we appreciated his flexibility, communications, and thorough analysis of our concern.
We are (and continue to be) impressed with both his professionalism and abilities as a plastic surgeon and highly recommend him.