Wow, people check this out!! Ok so I was on my second year of membership, paying $199 per month the first year and then $152 per month the second year. During the second year I was diagnosed with breast cancer. So I went up there and said I was just diagnosed with breast cancer and I can't come anymore. They said oh we're so sorry, here sign here and your membership will be cancelled. That evening I received an email confirmation that my membership has been cancelled and my auto-draft has been deactivated. Then randomly, 2 weeks later, I received an email stating my membership has been reactivated. I called that day and was told "oh we need a doctors note." Ok fine, so I gave them one the next day. Then I received another email stating my membership has been cancelled again. A couple weeks later I received my credit card statement and realized they snuck in an additional $152 charge on that day I received the email saying my membership had been reactivated. I called up there again (keep in mind I have cancer and I'm going through radiation treatments every day.) They said there was nothing they could do and they refused to refund that $152. Seriously?? They should have told me they needed the doctors note when I went up there to cancel in the first place. But no, instead they waited 2 weeks to tell me that and charged my card again. I then filled out a complaint with the Better Business Bureau. They would rather have an "unresolved" complaint with the BBB than refund me $152. They are a business that values $152 more than a client who went through cancer that has paid them over $3k in membership fees. What kind of business is that? So I have told everyone I know NOT to ever go here. See if that is worth $152