Reviews of Dubuque ENT Head & Neck Surgery and Faces Medspa (Plastic Surgery)

Rebecca Stoffel

After they rescheduled my son's important appointment they waited until days prior to the rescheduled appointment to call can say there was an issue with insurance and I had basically three days to get my son new insurance... mind you had they kept his original appointment there would be no issues. When I explained how impossible this was and how much my son (four years old) needed this appointment (follow up after surgery to see if tubes are successful) I was told "figure it out". Those exact words. "Figure it out".

SLW Muffin Grace

The new office is easier to access and has much better parking. Esthetics Services are in one half of the building and ENT, Audiology & Allergy Shots on the other. Turning out of the parking lot is tricky.

J Home

They treat you well and great service

Natalie Spiker

The new pace is 10 times nicer than the older one. It's also alot easier to find and parking is better. No need to walk a distance like before. The staff has always been nice there and never had any issues.

Ashley McGraw

I went to Dr. Givens and had both Botox and lip injections done. During the consultations he was very thorough about the processes and answered all my questions, he then gave me the pricing of what I wanted to achieve before the procedures. He did great with enhancing my features and still looking natural. I am VERY happy with my results and I am so glad I found him! I will be returning to Dr Givens for maintenance from now on!

Rifat Sufi

Very caring and helpful staff. My doctor, Daniel Givens was very professional and kind and made sure I understood all aspects of my treatment. I highly recommend Dr. GIvens and the staff at Dubuque ENT.

Colby Bennett

The staff was friendly and the place is nice and easy to access.

Tara Engler

Receptionists make you feel welcome and at home the minute you arrive!!! Doctors take the time to listen and explain everything. This staff is fabulous!! Keep up the great work!

Charlie HOLLENSED

Great docs

Danielle Pickens

Brought my daughter for hearing test After a failed one at school. As I walked in was welcomed and all the staff was great in and out!

The 3D Printing Corner

Doctors are great. Make sure if you are not the legal parent of a child that you bring someone with you that is. They will not accept a phone call from an authorized person. The facility is nice, and the doctors are great. Just make sure if you are a grand parents, aunt, uncle, friend or foster parent of a minor child that you have someone legally able to sign with you or they will refuse service.

GeorgiaSteve Nitsos

Dr Givens is very knowledgeable and caring.

Stella Rose

Dr. Givens is fantastic with children. He takes the time to really talk to and get to know them, and goes the extra mile to make them feel comfortable. He allowed our daughter to bring her doll into surgery- complete with heart monitors and all, helping to alleviate our daughter’s anxiety. He is humble, kind, and an excellent doctor.

Christina S

I am extremely disappointed in Dr. Benda and his staff. We waited over 50 mins to be seen and was told it was not his fault because other people were late to their appointment. Also, he did not give me the time of day to talk about the needs of my child and basically told me that because my child hadn't suffered enough she can not have her tonsils out. Funny how a week later we scheduled a 2nd opinion with a different Dr. and less than a month later they were removed. Since then she has not had a sore throat or even a cold. I would not recommend Dr. Benda to anyone ever. Very poor service and extremely unprofessional.

Jim Kueper

New place will have better parking

ann welter

Nice reception. Quick in and out. Staff was very friendly

Indra Jara

Receptionist was super inconsiderate. But rest of staff very kind.

Kim Davis

Just called telling the receptionist that I had sudden pain, swelling and inflammation from my ear, down my check, and into my neck area. Asked if possible to get in for an appointment either tomorrow or following. Response was, "sorry we are booked out 3-4 weeks". Wow! okay..but no room for emergencies? Won;t even check the schedule or act like you care to help me? Would keep me from calling this office any time in the future.