I was treated very well from my very first contact with Dr. Mosiello's office. I had many questions and despite another review that I read here, they were answered with no issue and in some cases repeatedly, as I was nervous and had so many questions, that I had forgotten which ones I already asked. The nursing staff was so helpful and kind. They understood how important and exciting this procedure was for me and treated it as such. I imagine after doing this work repeatedly, it would be easy to get in a routine with it and see things or patients almost robotically, but this what not true in my case, they seemed to be excited right a long with me, what a great feeling! The nurses covered everything I would need to know and what I would need to have on hand to be adequately prepared the day I came home from surgery. This was done several weeks in advance, so I had more than enough time to have everything organized and ready, which really helped take the anxiety away from a situation that can be anxiety inducing on its own. Dr. Mosiello took his time with me during our consults. I didn't feel rushed. I didn't feel as though he was pushing a particular brand or procedure on me. I came to him wanting a breast augmentation, with a possible lift. Dr. Mosiello explained the risks to me in detail of both procedures and what the benefits were to having one or the other as well as having both. He told me that ultimately, the size would be determined by what my breast tissue could hold safely and what would not put too much tension on the sutures, in order to keep scarring to a minimum. He was so calming and reassuring on surgery day. The day after surgery, I was in a lot of pain and unsure of what was normal or not in regards to swelling so I called their office. They did not hesitate to give me an appointment that day. When they examined me in the office, everything was ok and progressing as it should. Dr. Mosiello and his nurses treated me with empathy and respect. Not like a patient who was overreacting after a procedure that is obviously going to be painful. If I decide to have any other cosmetic procedures down the road, I will DEFINITELY chose Dr. Mosiello to perform them. I would highly recommend him to anyone looking to have a procedure done in the area.