This was the most bizarre doctor, not to mention a traumatic experience. I had a mini facelift on a Friday, came in on Monday for a post-op visit, and got yelled at by the mean nurse, Irene, for not wearing the chin strap. I told her the written instructions said to take it off after 48 hours, but she must've been having a bad day, because she wouldn't stop snapping comments, even raising her voice, literally yelling at me! I thought for sure Dr. Warren would say something, but not a word!! She was actually screaming comments at me while I was in the examination room, and she was at the front desk!! And he just let her keep on going. I was traumatized! Then Barbara, one of the assistants came in and chimed in right along with Irene, saying, "I told Irene I know you, and you would probably take it off early!" I said, Barbara you don't know me from Adam, I only met you once, on the day of surgery. The atmosphere must be contagious, and since it's allowed by this doctor, it will just keep getting worse. In all fairness, the only "normal" one there is Tre at the front desk, and she is nice (but wasn't in that day). In addition to this behavior, to boot, the procedure was a complete flop and I looked exactly the same. In my post-op visit, he said he would "re-visit" it in 6 months. After I make the appointment for the 6 month checkup, lo and behold, I get a return phone call from the receptionist, stating, "Irene said to find another doctor, since you had a problem with her the last time you were here!" I think my mouth fell open. I asked if Dr. Warren knew this, and she said YES! I was devastated at this treatment, then shocked, but then I read a similar review on YELP and realized it wasn't just me (and we were the only ones who posted it, I'm sure there are many more). Maybe he knew he messed up the surgery and didn't want to deal with it, but either way, this was a horrible experience all the way around. Let's see, who pays the bills???? I always thought the patient comes first, but not here, the evil nurse does, 100%! No wonder the place is always empty. Very, very bizarre and unprofessional behavior from both of them, and poor results!