




Here we offer you all the opinions of real people who buy the products and services of William M. Jacobsen, MD, FACS (Plastic Surgery) near to the state of Arizona.
Now the firm receives a score of 4.7 over 5 and this score has been based on 150 reviews.
As you can see it reaches an opinions average is almost the highest, and it is based on a large number of feddbacks, so we may think that the assessment is very reliable. If there are many people who bothered to leave their feddback when they are happy, is that it works.
As you know, we don't usually stop to place tatings when these are good and we usually do it only if we've had a problem or incidence...
This Plastic Surgery belongs to the category of Plastic surgeon.





My wife's wound looked pretty hopeless until we were referred to Dr Jacobsen. This Doctor is amazing. Its a long process, its promising to be a complete healing. I don't know where we would be without this Doctor. His staff is very friendly and easy to work with.





he might be a nice dr but he is a snob!!! I had very painful surgery and did not get any pain rx's mainly because of his girl receptionist or at least it sounded like a girl. Since then it turned out worse than before. Lawsuits in the works. for the pain alone I can NEVER forgive him especially since it says o on his web site.





Took my daughter (21 yrs) here for a consult to have a reduction. He didn't do any medical history or background in the appointment. He didn't ask any relevant questions, nor did he "investigate" the situation with her to see if it was anything he might even advise against. His main statement was, "if you want it, I'll do it. You just have to pay for it. I don't care really, just tell me what you want, and I'll make sure you get it." I was asked to come along to make sure that all the questions were asked and answered. When I brought up questions that she wanted answers to, he acted as if I was bothering him and had no rights to the conversation, even though my daughter asked me to come. His answers were half answered and acted as if we were bothering him by being there and our concerns were frivolous or invalid. During the consult it came out that we were working towards a medically covered procedure. At which point, Dr J became somewhat dismissive. Weeks later she receive a call that the insurance denied the first submission. This is not an uncommon practice. After which, we called the insurance to discuss why this happened and they said that they didn't have any real valid reason and that they were sure with a peer-to-peer with the doctor, it would most likely be accepted. My daughter then spent the next week (or so) trying to get in touch with someone from his office, to no avail. I then reached out and left a message stating that we requested a conversation with someone to discuss what we learned. Later that day Dr J called back and spent the better part of a 15 minute conversation speaking over us and dismissing every part of our concerns. He was belittling and curt. He kept speaking as if we did not do our homework and acting as if we had no clue to what we were saying. Finally given the opportunity to speak, we told him that we have all the required paperwork and that all we need is help with a peer-to-peer. At this point, he became all but aggressive in his demeanor and even more abrasive. To which, I deliberately asked, "are you saying that you won't assist us with this?" He never clearly answered and fumbled with more dismissive and rude behavior. It was then, that we just stated that we were going to go somewhere else. Without so much as a "bye" he disconnected the call. I suppose if you can shell out the thousands of dollars that he charges, he is fine. But when a medically necessary procedure is requested and he has to be bothered with helping, he may not be your guy. We have now found someone who provided a polar opposite experience. If you are looking for someone who cares and advocates for his patients, I'm not sure this is your guy.





I was really surprised to be able to get an almost immediate appointment following work done by my dermatologist. That was very much appreciated. And I was completely satisfied about everything involved in the appointment. It couldn't have been better.





Did a amazing job, very caring, great at what he does. Called me after hours to check on me. His staff is awesome. Thank you so much.





I had skin cancer removed from my forehead for the first time and my dermatologist's office scheduled an appointment with Dr. Jacobsen on my behalf. Not only was the staff accommodating but they actually got another patient to reschedule so that they could fit me in to close up the (rather large!) wound. I still had no idea what was going on, what everything was going to look like, how much it was going to cost, etc and I was under a considerable amount of stress. Every staff member I interacted with put me more and more at ease; they're more worried about you as a person than they are about you as a payment. Dr. Jacobsen is very kind and so concerned about the wellbeing and comfort of his patients. I was in very good hands. I am now going through round two and I am back in his hands -- and couldn't feel more secure. The pictures shared are from my first procedure -- about 2 weeks apart. The scar has disappeared even more and is nearly unnoticeable even without a light layer of makeup (as in the after photo)





The staff is amazing and Dr. Jacobsen did such an amazing job on my breast reduction. They look better then I dreamed, and the head aches and back pain are gone!





Excellent surgeon. I recommend him.





I had Mohs Surgery on my nose. Dr Jacobsen's office as well as the doctor himself were excellent. The Doctor had looked at my records and decided I may take a while and he arranged that I have the time I needed for him to do the best job. Minimal scaring on my nose. Would go to him for anything.





Dr Jacobsen and his staff are absolutely WONDERFUL! We took our 14 year old daughter there to have a cyst removed above her lip. From the moment we walked in to his office his staff made us feel welcome. Dr Jacobsen is so warm and extremely kind. He made not only my 14 year old daughter feel comfortable he also was lovely with my 9 year old daughter that had to come with us to the appointment. He was extremely knowledgable about the cyst and how to remove it. Especially since it was on her face. From the exam to the actual surgery (in which he made my daughter feel extremely comfortable and safe) to the after care he was awesome! Not to mention his office is lovely and filled with a lifetime of beautiful books. We looked forward to visiting his office just so we could sit and flip through his amazing collection of fashion, makeup, and Hollywood type books. Look no further. Dr Jacobsen is absolutely amazing! They just don't make Dr's like this anymore! 5 stars!!!





I was referred to Dr. Jacobsen by my family Doctor, Dr. Brent Walters due to a 4inch cut I received on my rt foot..it wasn't healing properly. Dr. Jacobsen was very kind & explained what he would need to do in depth & proceeded. He couldn't have been any nicer/gentler etc. My cut has healed beautifully. I would recommend Dr. Jacobsen to anyone who needed a kind, compassionate plastic surgeon. He knows his stuff.





Dr. Jacobsen treated my husband for several horrific pressure ulcers that no other doctors could handle. I truly believe that he saved his life. He responds quickly to emails & voice mail messages.





I honestly cannot say enough about the entire experience. From the girls at the front to Dr. J, nothing was short of first class excellence met with an one of a kind feeling of being amongst people who really care. Whether its the little things of being offered water for every visit or Dr. J himself, you just get an incredible unrivaled experience here. Dr. J is extremely nice and genuine to say the least, and his work shows! I had a nasty raised scar from a dog bite and was really nervous to have that taken out, but the whole experience was virtually painless and smooth. Not to mention what Dr. J did was just flat out impressive. I can barely even tell there was anything there to begin with..so so thankful.





Dr. Jacobsen and his team were very efficient in scheduling and procedures. They also explained everything clearly making it easy to ask questions. Overall, the skill level and precision in surgical procedures was excellent. The staff were all very nice and helpful and the office itself is very friendly and inviting.





Exceptional experience from the first phone call to book an appointment to the office reception to the procedure to the follow-up! Dr Jacobsen and his staff excel at patient-centered customer service. Well done!!





Dr Jacobsen showed and expressed concern on my questions and communicated throughout the process. He made me comfortable while making small talk about each others interests in life. His office staff I give an A+. Thank You, Bob Clark





Because I had a cancer removed from my face several years ago, I elected to have a local dermatologist perform a complete facial "phenol" peel (it's really carbolic acid - like having your face painted with automotive parts dip!) The peel removed several layers of damaged skin, including those layers that he said grow basal and squamous cell cancers, and the outcome was very successful. However, I requested that he consider getting a biopsy of suspicious tissue on the end of my nose. He carved a "divot," that healed like a small crater. I did not return to him, but accepted a referral to Dr. Jacobsen, who described how he would effect a repair. I was willing and excited to have it done. He would have performed the procedure, on my initial visit, but I wanted I wanted to ensure that it was covered by insurance. When his staff called and told me it was, we made an appointment, at his next availability. Everyone speaks of his caring and concerned attitude, and I can vouch for that. He spoke as if I was an intelligent person capable of understanding at his level of delivery. I have medical training/credentials, but I doubt it would have made any difference in the way he spoke and communicated. His demeanor and attitude were consistent and particularly gratifying, after I had been told by one of the dermatologists at the first office, "You have too much knowledge!" Dr. J and his staff planned with me to dovetail my procedure between a number of classes and trips in my calendar; it was done quickly, efficiently, more comfortably than I had anticipated, and I was outta there! Unfortunately, I was allergic to the antibacterial soap that I was advised to use on the incision area during the healing period; my nose turned red, and I sent Dr. J a picture. He finished a procedure at the hospital and called me, personally, to assure me that it was not infected, as I had feared. I intend to return, though, as one side didn't "pull together," quite right, and I am totally confident that he will advise me whether to have another corrective procedure or live with a little "mark of distinction" that is far less obvious and disfiguring than the crater left by the original biopsy. I live 100 miles from Dr. Jacobsen's office, but I felt that each of the three trips was eminently worth the drive and the typically-long wait in his office. The personal and personable attention and skill with which one is cared for are worth the wait. I am pleased to corroborate the many 5-Star reviews given to Dr. J. He has my vote of confidence. .





Love everything about this office!! Staff is wonderful, always so nice, office is beautiful, and Dr. Jacobsen is the best!!





Dr. J is amazing, great doctor and his staff always friendly and would take care of my needs.





*****Update***** Response to the Dr’s comment that came a year and nine months too late: You very obviously missed the point. I was there 40 mins before the other patient and you saw them first. Patronizing me by saying “Sorry you had to wait,” doesn’t help your cause, because that is NOT what the complaint was about. That apology, if it WAS sincere, would have happened at the appointment. To potential clients: In regards to his response about diversity...just look at all of the reviews and who they come from and make your own assessment of this claim. Also, please note the reviews by his family members to help boost his rating. ***Original Post***If you're Caucasian, THIS is the place for you! There's no place for minorities here. I was waiting for 40 minutes before I was taken back, which I didn't fuss about. However, while sitting in my room, I heard him go into the room of the (Caucasian) patients who arrived 40 minutes AFTER I did. Once I verified that it in fact was the patients that arrived way after I did, I proceeded to put my clothes back on. The doctor walked in just as I was putting my shoes on and I told him I was leaving to which he responded "ok" I told him it was ridiculous that a patient who had walked in 40 minutes after I did was seen before me and he just turned around and walked away. Obviously he doesn't need the business. Also, don't count on having any kind of privacy in his office, I heard what the other patient was in for. I'm sure the teenage boy who was wanting cosmetic surgery for something he's already self conscious about wouldn't appreciate the fact that I could here their entire conversation. I should have heeded the warnings of the bad reviews but thought I'd give him a try...BIG MISTAKE. There are plenty of surgeons who can do his job. I will take my business to someone who actually cares about their patients.





Awful, awful, awful. If I could rate lower I would. Completely dismissive, the office was unresponsive in my multiple attempts to contact them back with the necessary information, and when they finally contacted me back Dr. Jacobsen was incredibly rude and told me my concerns surrounding the procedure I was about to have done were a waste of his time. Went to a different surgeon.





Dr. Jacobsen and his entire staff are absolutely the best EVER! The only complaint is you have to leave a message when you call, but someone does return the call that day. So that isn't really a complaint, just a small inconvenience. They make up for it in every other way possible. The staff is very professional, knowledgeable, courteous, and friendly. Dr. Jacobsen is truly a "MIRACLE WORKER". I have never seen such skill in a surgeon. He is the best and cured a "botched" surgery from a skin cancer that another plasticsurgeon did. I can't praise his work enough!





So pleased with my whole experience! I thank everyone for making me feel good about myself again and being fantastic through my whole experience!





He is the best doctor I am so so happy with my tummy tuck thank you DR William m .Jacobson





After being diagnosed with stage 3A breast cancer in the summer of 2013, I underwent a double mastectomy. The surgeon I had, was not a good Doctor, and after 12 surgeries in 1 year, many of which could have been prevented with proper patient care, I went to a new hospital in pretty bad shape and a lot of pain. Banner Thunderbird called in Dr. J, and I am so grateful to him. I did not begin to heal, until Dr. J. took over my case. All of the sudden, my stitches stayed in tact, my pain dropped to a manageable level, and I have NEVER HAD EVEN 1 INFECTION!! The staff is amazing and caring and always made me feel like I mattered, and I will be forever grateful for day Dr. J. walked into my ER room, and took over, giving me hope, where I had none. He is my angel, and I would recommend him to anyone needing a Plastic Surgeon. I suffer from extreme anxiety and panic attacks, which worsened considerably with the diagnoses, and Dr. J never made me feel stupid, but treated me like a member of his family, always concerned, listening, quick to respond to my emails, and never made me feel like I was a "problem patient" even though I am sure, I was not the easiest with all my previous nightmare experiences with the prior medical team I had, had. I would NEVER trust anyone else!!!!! Thank you to you Dr. Jacobsen and your staff - I feel you gave me back my dignity, and helped me when no one else would!!! Forever grateful, Tanyau Williams





My experience with Dr Jacobsen, MD has been a stunningly positive experience. Is he a highly skilled surgeon? Yes, without a doubt and I would not hesitate to seek his help with any problem whatsoever. He is an excellent communicator and answers any and all questions and concerns so that I knew what was going to happen and what to look forward to. His staff is excellent as well. Dr Jacobsen has put together a highly professional team across the board. Bob N. 2/28/18





My experience with Dr Jacobsen, MD has been a unbelievable first time experience for my procedure. He is a extremely skilled surgeon that that I would highly recommend. He is professional, compassionate, knowledgeable and has excellent bedside manners. Do not hesitate to set up a free consultation, your will never regret it. Jim K. 4/15/18





I would recommend dr. William Jacobsen to anyone who is interested in doing any kind of procedure. I got a chest augmentation and he did an amazing job! I am very happy and he did exactly the shape and size I was wanted. Go to his website and you will not be disappointed !





After having skin cancer surgery my husband was referred to Dr. Jacobsen. The office staff and doctor went out of their way to make my husband feel comfortable and calm. After day one we were concerned about some swelling on my husband's nose. We emailed a picture to the doctor and got a quick response. This was not a computerized response. It was an actually human being answering my husband's questions, letting him know that the swelling was normal and he probably should not go hiking Camelback Mountain that day. I would like to thank Dr. Jacobsen for keeping my husband ruggedly handsome. No scars at all. Thank you.





I had a growth removed from the middle of my chin by a different plastic surgeon and it turned into a nightmare and I was left with a small hole in the middle of my chin. I was able to go to Dr. Jacobsen to have it repaired and he was kind, understanding and professional. I am happy to say he successfully fixed my chin and I could not be happier. Their office staff is helpful and overall I felt well cared for with excellent results.





I found you Dr. Jacobsen & your staff very caring & pleasant. Also the St Josephs outpatient facility! Thank you Dr. Jacobsen for removing the cancer from my leg & for putting up with my pain intolerance. Doc knows best! My leg is feeling much better with the removal of the remaining staples & stiches. I would recommend you & your services to anyone in need! Thank you again & I will also thank Dr. Vernon Mackey for recommending me to you. :)





I have had four surgeries and several procedures and have been treated with great care by Dr. Jacobsen. The wait time is usually past the appointment time but is worth it: I know I will have the time needed for my appointment and any questions answered. Dr. Jacobsen is professional and personable, with experience and thought to detail. The staff are friendly and accommodating in making appointments. I would certainly recommend this office. Oh, did I mention the wonderful book collection?





UNBELIEVABLE!! I CANNOT SAY ENOUGH ABOUT Dr. Jacobsen. My mother had a catastrophic event happen late last year and the prognosis was devastating. We were lucky enough to have Dr. J be her reconstructive surgeon. During her 3 month stint in the hospital, he was by far the best medical professional that we came across. It is completely true what all the other reviews say. He TRULY cares about his patients. He treats you like you’re a part of his family. He is a forward thinker and makes you comfortable with his innovative methods. He’s just amazing and yet so humble. The staff at Dr. J’s office is the same as his décor, they are all incredibly nice and beautiful. You feel like you're at a spa retreat rather than a dr.'s office. I would highly recommend him to anyone that is looking for a plastic surgeon. Thank you is not enough for all he’s done for our family. But I know that Thank you is all he would need. So Thank you Dr. Jacobsen!





I honestly don't know why this Dr has 5 stars. My appointment was scheduled for 1230 and here it is now 130 and still haven't been called on. Update it's now 140 and a couple who showed up a good 20 min after I did has been called back before I was.





Recently had surgery with Dr. J and I can not express my gratitude. The office staff is so kind and caring, paying very close attention to each patient, and incredibly considerate. Lovely and comfortable waiting area and very short wait times to be seen. I highly recommend Dr. J!





Dr. Jacobsen and his staff were amazing. I found out I had cancer and had to have surgery to remove it on a Thursday, and my primary care dr sent me to another dr in Phoenix (3hours away) that next morning. From there the surgeon sent me straight over to Dr. Jacobsen's office for him to close the wound because there was a large chunk taken from my ear. 2 weeks later and you can't even tell there was ever anything done! He is very sympathetic of pain you may feel, and is very polite and courteous. His staff is very pleasant and beyond helpful. It was by far one of THE BEST experiences with a doctor and his staff EVER!





Dr. Jacobsen and his staff are wonderful, we had the perfect experience. Thank you!





Dr William is very professional. The staff is very friendly and helpful. Will definitely recommend this to anyone.





Excellent care. Thanks to Dr Jacobsen and his staff I was able to fight my breast cancer with a positive attitude. Before meeting with them I was at a low point in my life. They care so much for the patient and make you feel like nothing is impossible. If I needed help or someone to talk to they would be there. Thanks to the most wonderful group of professionals ever.





Dr J is a kind, compassionate, extremely gifted surgeon. I’ve now had two procedures preformed by him and both he explained and executed beautifully. He is always there to answer questions before and after surgery. You will most likely wait about a hour longer then your expected appointment time but he is definitely worth the wait.





Dr. Jacobsen is a highly skilled and compassionate surgeon. He removed a malignant melanoma from the left side of my face. He was thorough and precise. I am now cancer free. The result is outstanding. Dr. Jacobsen and his staff are outstanding when it come to communication! I left a voice mail at his office on a Saturday morning and Dr. Jacobsen called me back himself within 15 minutes! He requested me to immediately email photos and the lab report. I did so and again heard back from him within 15 minutes! His web site has links to contact the office directly. This type contact is promptly answered. I highly recommend Dr. Jacobsen.





I was very pleased with my experience at Dr. Jacobsen's office. I had numerous neurofibromas removed from my face and neck and am very happy with the results. He spent enough time with me at each appointment; never rushing and very relaxed, caring and compassionate. His office staff is equally caring and skilled, quick to return phone calls and follow up with aftercare. Thank you!





Super courteous staff Felt very confident in Dr Jacobsen's evaluation and care Surgery is never fun, but Dr. Jacobsen and staff took care of my wound and it is healing nicely. Thank you





I had a piece of my ear taken out due to cancer and Dr. Jacobsen did a FANTASTIC job reconstructing it the same day.!!!!. The office was very pleasant and professional. Would refer them to anyone.





Recently I had the unfortunate experience of having skin cancer on my nose. The surgery took place at a Dr. Rajiv Kwatra, MOHS Surgeon. Dr Kwatra refers the Plasitc Surgery for closure after the removal of the cancer cells, to Dr. William M. Jacobsen, MD. I am very fortunate to have had Dr. Jacobsen as the Plastic Surgeon that cared for me. Dr. Jacobsen and his staff are very personal in their approach. During my treatment I was cared for with a professionalism that is lacking in most medical practices today. He and his staff personally followed up with me to insure my satisfaction medically with a quality of service that is to be commended. I would highly recommend Dr. William M. Jacobsen.





Dr. Jacobsen takes the time to thoroughly explain the procedure being done and answer patient questions. .He and his staff are courteous and respectful. I wouldn't hesitate to recommend him.





From the start the experience was very professional and relaxed. The atmosphere in the office is very unique and not at all sterile and cold. That reduced the stress level immensely. Dr. Jacobsen always made me feel comfortable and explained all of the procedures beforehand. I was never in pain and all surgery was done efficiently and with very minimal scarring. The communications process was prompt and caring. The staff did all they could to accommodate my schedule for all visits. I would highly recommend Dr Jacobsen for any plastic surgery. He is the best!





The staff at Dr. J's is very friendly and helpful. Dr. Jacobsen is very personable and knowledgable. His gentle nature put me at ease during my outpatient surgery. I am very pleased with the end result.





I am still in recovery, so im not sure how the procedure looks yet, but dr jacobsen was very kind, and thorough with explaining everything, it was a pleasure to go through him for this procedure.





I was very pleased with the surgery I had with Dr. Jacobsen. He explained everything and put my mind at ease. I was confident I would have the successful outcome he had told me. And I did!





Dr. Jacobsen is a great example of how to relate to a patient with gentleness, kindness, and a positive attitude at a stressful time for a patient who is there for repair of Mohs surgery on the face! He is efficient and skilled and made me feel confident and calm during the procedure. A big thank you!!





Wildly in love with Dr. J and his staff. My daughter is an adult with special needs and in all of her life I have never had a doctor stop and deeply listen to my input. I am valued as a professional caretaker of my daughter in this office. He and his staff both have Amazing communication! AMAZING!! from day 1 and throughout! His surgery skills are far beyond amazing! This man can be the top doc of the stars but he is here in the valley helping with really serious medical issues and preforming life saving and life changing surgeries that truly matter. He is here sharing his artwork not for the money to be made but to make a diffrence in peoples lives. We are truly blessed with his talent and his kind heart! In all of my daughters 18 years we have never come across such a gifted, kind man!





Appointment at 4:30pm just for a follow up and still haven't been seen. Very unprofessional will never ever come here again!





I've had four visits with Dr. Jacobsen over the past 2.5 years, the first after the removal of 1/3 of my bottom lip from skin cancer, and the last for a biopsy of possible skin cancer on my nose. Each time, he has treated me with kindness and respect, and also had a level of confidence that made me feel relaxed with whatever he thought best for the particular problem. Thus far, the results have proven him correct. He has quickly become my go-to for any problem or condition that may create a cosmetic "issue". His office and staff make you feel welcomed and comfortable, and he promptly and generously responds to questions or concerns by email. One visit and you'll find these things out yourself.





I met Dr Jacobsen in Banner T-Bird after several Drs there told me "Nobody is going to touch my inflamed/infected implant just have it out and leave it out". Not something you tell a breast cancer patient. I fired those Drs that told me that. The new Dr came in and listened to me thats when i finally got Dr Jacobsen. After a few minutes my game plan was set. Dr Jacobsen had to clean up the other guys mess that was left inside me. He did so and placed a new implant. I can't even tell you how elated I was with the results. If you feel like you had a botched surgery you need to see Dr Jacobsen.





I was referred to Dr Jacobsen by a friend and medical practitioner for a second opinion on options to treat a skin lesion. I initially saw Dr. Jacobsen soon after initial biopsy from my dermatologist. Dr. Jacobsen evaluated the area and recommended surgical excision. We scheduled the procedure for a month later. Insurance was verified and my portion was prepaid. When I arrived for the excision everything was set and ready for surgery. Dr Jacobsen re-examined the area and told me "We're not doing this procedure today. I think its improving. Your dermatologist may have taken care of this with his biopsy. We should give it more time". I thought that took great integrity. He could have easily proceeded as I was prepared. He could have simply proceeded and been paid. He explained to me what to look for moving forward and if worsened or returned to its original form to call him and re-evaluate. He put my welfare before his chance to have a nice pay. I respect him for that . Sometimes doing nothing is the best medicine. He went way up on my scale for trust to do the right thing.





I had a melanoma taken off my cheek and one taken off my neck, both the same size. A Physicians asst stitched the one on my neck and 4 months later there was absolutely no sign of the stitches. Dr Jacobsen (a plastic surgeon) stitched the one on my check and 9 months later there is still a very pronounced scar. Very disappointed with his work.





I had abdominal hernia mesh removed with complications from another doctor. He made me feel very comfortable and did a wonderful job! I would recommend him to anyone.





Professional, competent, warm, caring, and delightful to work with. Dr. Jacobsen and his staff are pure pleasures. My thanks to all of them.





I think he’s a wonderful surgeon and extreme talent. I can in for a bilateral breast augmentation after having breast fed my 2 sons. What he did to my body and self esteem is immaculate. I’m so happy with his hand I work. I had almost NO bruising at all and they gave the the perfect amount of pain medicine to get me though and still functioning. I gave him a 5 star rating because of his skills and professionalism. How ever if you don’t come stacked with your own questions and concerns he can’t do anything for you. He’s a surgeon who knows all this stuff but not exactly the fountain of information. He will litterly only tell you and give you what you ask for. Don’t make him guess or try to let him lead the conversation when it comes to concerns and post up care. Make a list of questions and stick with it. He will answer them all perfectly. It’d help to do your research and bring your own pictures with a ‘cc’ in mind. HE WILL GIVE YOU WHATEVER YOU ASK FOR!❤️





Dr. J is the BEST ! I'd never go to anyone else. He has repaired my nose twice, after 2 separate, extensive Mohs surgerys. I was fearful I'd lose my nose, and after Dr. J fixed it, you can hardly tell I've had any tissue removed. w/ re: to after care... there is none ! I'm amazed. I had a question, which I submitted via email and it was promptly answered. His staff is awesome as well. He's the one !





My wife and I have the highest regard for Dr. Jacobsen and his staff, from the time we met the Dr. to my last appointment I was put at ease that everything would be handled professionally and with care, it was.





Every doctor should respond like this! We also felt he was very honest as he talked me OUT of the procedure for the skin cancer.





Hi Dr. J ., Tracy, Ashley, Kimberly and Susan- I came back to your surgical practice as I was very pleased with previous results. I find again a very caring atmosphere and staff and I am excitedly anticipating future results of your excellent technical expertise. Waiting to hear from you regarding the rest of the repair work yet to be done. Happy New Year and Happy Blessings to all of you! Thanks so much, Lisa Bishop





I couldn't be happier with my procedure. Dr. J has the most kind and relaxing manner and he is the ultimate professional. I had a fatty tumor on my forehead that he removed, as well as breast reconstruction. The breast reconstruction was overdue as I had breast cancer with multiple lumpectomies, biopsies and radiation. It left the tissue hard and my old implant like a rock. He was able to correct all of the problems and I'm much happier with my appearance. Although you may find it odd at first that you can't get anyone by phone their response time is amazing. I emailed the office on a Sunday afternoon that I had a problem and within ten minutes (no exaggeration) I had a text back that a prescription had been called in to my pharmacy. I've had procedures with other doctors around the Valley and never had an experience more pleasant, nor one which I was happier with the results.





Referred to Dr. Jacobsen by my Dermatologist/Surgeon following MOHS procedure. I felt at ease and confident upon meeting him. He's very friendly and skilled and answered any questions. His positive outlook is very encouraging. His staff is friendly and I would urge anyone to use his services.





I was treated with great, caring kindness by Dr Jacobsen and his staff. The atmosphere is relaxing and soothing. The surgery area has healed up with no problems, and no scar remaining. He used a plastic covering on the stitches, so I did not need to do any aftercare. The whole procedure could not have been easier or more stress free.





My husband's been treated for skin cancer for over 30 years, the last 13 years undergoing multiple MOHS surgeries mostly on his head and face. This year he was referred to Dr. Jacobsen for plastic surgery following the MOHS. Dr. J's an artist, remarkably closing huge holes with almost no scars. Plus rendering much less wound care time for me! Staff is awesome, pleasant and goes above and beyond to make experience there as comfortable as possible. The ability to email/text pictures when possible post-op problems may occur is a huge help. We highly recommend Dr. Jacobsen.





Went to my dermatologist for a skin cancer removal on my nose. After removing a large area & making basically a mess, went to Dr. J. for repair. He did an excellent job and it did not require the graft that the dermatologist had mentioned. Dr. J. is very professional & friendly and does excellent work. Thanks!!!





Office staff is very personable and beautiful. The waiting room had great magazines/books and a tv with great documentary films. Wait time was extremely reasonable. Dr. Jacobsen was great. My surgery went well and was absolutely painless. Dr. Jacobsen has a wonderful personality and very easy to talk to...I would definitely recommend him to family and friends. Thank you Dr J.!!!





After encountering a lot of doctors for my parents, Dr. J., is the most compassionate Dr. I've ever met! His beside manner is by far the best I've ever seen. He TRULY cares about his patients, AND the families. He has a great sense of humor. He has a true gifting in his field. We live on the west side but, its never an inconvenience to go to him. His entire office is warm, and comforting to where you don't feel like your in a dr. office. His staff is top notch. They reflect his goodness.





My wife and I have found Dr. Jacobsen and his staff to provide excellent care for our surgical needs. Five stars are warranted.





Dr. Jacobson is very professional and takes time with his patients to describe procedures and answer questions. I was extremely impressed when he called the night before my surgery to check if I had any questions and he would see me the next morning. His staff is pleasant, as well as efficient in processing the needed e-mails and paperwork in a timely manner.





Dr Jacobsen did a wonderful job closing up my pressure wound. He was professional and pleasant - taking the time to explain each step and what to expect during and after the surgery. He staff was pleasant and efficient. I never saw anyone in the waiting room unhappy! Great job all!





DR. Jacobsen has a beautiful clean office staffed with amazing people.He cares about your needs and wants. He did what I wanted and my outcome is the best!! I have had 4 surgeons and by far he is the only Dr that listened to me, didn't change what i asked or and did what i wanted. I love my results.. Thank you Dr. Jacobsen. I will recommend him to everyone!!





The man is an artist! Twice I visited him with a hole in my face following Mohs surgery. In each case he simply made it disappear. I wish I could have watched the procedure to see how he did it. He somehow made them disappear into my natural creases. I didn't need any pain medication and didn't need to go back for the removal of sutures. When it comes to cosmetic repair he performs magic. I couldn't be more impressed.





Incredible does not begin to describe Dr. J and his amazing staff! From my first consultations to any questions I had post op, I was treated like I was the only patient. Dr. J is a true professional who cares about his patients. Without hesitation, I highly recommend Dr. J!!





Office staff Always keeps Dr. Jacobsen's patients abreast of his schedule! They are very pleasant and courteous. Dr. Jacobsen is very methodical and meticulous. I have had several procedures by Dr. Jacobsen and have been very pleased with the outcome. I have no problem trusting his ability!!





I met Dr. J after being admitted to the hospital for a wound that would not go away. He as a part of the team from the Arrowhead hospital wound and Hyperbaric center are top notch. I'm very comfortable with Dr j. My wound is being stubborn and does not want to heal up. I've had numerous surgeries and was very comfortable going in to them. Post surgery follow up with Dr. J and the wound care team at Arrowhead Hospital are very relaxing and comforting I've had friends say to me arrent you nervous getting these surgeries done and my answer is always no as I'm very comfortable with Dr. J. The surgical staff that have been working with are all just as fantastic as he is.





Dr J is the best! I have an ongoing issue with a medical implant that he has cleared up several times. Every time I contact him he is right there. This last time he actually met me on a Sunday to help me. I highly recommend Dr J. His bedside manner makes you feel that no matter what everything will be okay.





Dr Jacobsen is an excellent doctor. He is very professional not to mention a perfectionist. He made sure that I looked by best after having my skin cancer removed. I would recommend anyone needing a good plastic sergeon to see Dr. Jacobsen. He and his staff are very friendly and approachable.





All I can say is Dr Jacobsen is terrific. I had previous surgery by another surgeon and I wasn't satisfied so I met with Dr Jacobsen and he fixed my issue. He said don' t worry Richard I will fix you. Everyone in his office and on staff are just the best. Thanks to all of you!!!!!! Richard Devroy





Dr. Jacobsen is a great surgeon. He performed surgery on my melanoma 4 weeks ago and has been very good about following up to help me feel comfortable. He often returns my calls to his office personally and makes time to see me when I am concerned. His office is lovely and well-run. The staff is efficient and caring. My calls are returned promptly. I feel fortunate to have Dr. Jacobsen for a doctor.





I had a very good experience at Dr. Jacobsen's office.He is the best plastic and reconstructive surgeon I've ever had the good fortune to have the services of.





While Dr. J is a very good surgeon, it became very clear how he can afford such an elaborate office. I was sent to Dr. J for a skin closure after a skin cancer removal and was very impressed with how beautiful his office was and how kind the staff was. Dr. J was very polite and quick with the closure. I had a very good experience with Dr. J but once I received my bill I was very unimpressed. I was charged an astronomical amount for a 15 min closure. When I talked to my insurance company about this I came to find that his office was using improper codes to receive more money from the insurance company and myself, the patient. The amount that was being charged would be the same as if I was having him do a breast augmentation done on me. I like Dr. J, but billing insurance improper to receive a better financial gain is disgraceful. There are too many great plastic surgeons out there to tolerate this!





I was referred to Dr. Jacobsen on two occasions by my MOHS surgeon. He did an excellent job of repairing the areas on my face where cancer spots had been cut away.These areas are completely undetectable! I was very nervous about the procedures, however, his office staff was very helpful in reassured me that I had nothing to worry about. They were friendly and very professional.





My experience was very pleasant and painless. I was impressed with the professionalism by Dr. J and the staff. It's been two weeks since my proceedure and the incision is healed and no longer noticeable. I highly recommend Dr. J, a highly skilled surgeon. Thank you.





Dr. Jacobsen is the best in the area! I walked in very self conscious and left feeling like a new person. After dealing with a re-occurring cyst for over 15 years, and improper procedures, it has finally been resolved! Great doctor, staff, and location! Thanks Dr.J!





Dr. William Jacobsen is by far the BEST!!!!!! He is professional and yet makes you feel so comfortable. I would NEVER see anybody else or even think about it. On a scale of 1 -10, he is a 15. He goes above beyond. I have never felt in such good hands or have ever felt the genuine caring he has for his paitents, staff etc. You feel it the monent you meet him or really walk into his office. I would refer or reference him to anyone and espeacially freinds & loved ones. As far as google he is a 3, in my book he's a 15!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thank you for everything DR J. Your truly the BEST.





I first saw Dr. Jacobsen years ago for facial skin cancer. There was absolutely no scar, nothing! He has closed two Mohs surgeries for my husband, those are large and deep. Again, barely a scar. Dr. J is the best. While he sutures it is as though he is playing a fine instrument, his movements are so fluid and confident.





I didn’t know what to expect at first.. but Dr. J answered all of our questions we had when we went in. He was so friendly and welcoming and so was the staff. Everyone there was amazing. I got all my questions answered so quickly with email. My surgery went great and I went in for my first Post op appt yesterday... I couldn’t be happier with the experience. Dr. J is absolutely amazing and I would recommend him to everyone given the chance.





My dad is the best Dad. Do not try to tell me otherwise please and thank you.





Dr. Jacobsen treated me by closing a cancer removal surgical site in a very conspicuous location. Unless you know I had the procedure done you can't tell; he did a tremendous job! Additionally, his bedside manner is very calming and professional.





Dr. Jacobsen and his staff were very personable, professional, and provided me with the comfort that I was in good hands with my skin cancer removal. He is an excellent surgeon and I would highly recommend him.





I have been referred to Dr. Jacobsen twice and have been very satisfied with the results. I received treatment in both cases that was technically proficient and very efficient but that was also personal and caring. In the second case Dr. Jacobsen also went out of his way to accommodate a cruise that my wife and I had booked over a year before. In 2013 I had an abscess on my back that despite treatment and packing at the Boswell Wound Clinic was growing in size (approaching golf ball size) and nearing my spine. Dr. Jacobsen in one office visit cleaned and sutured the wound and it has been as good as new since. In 2014 a tumor was discovered on my right kidney and the kidney and the tumor were removed. Afterward the incision became infected, opening a large wound. 7 months of treatment at the Boswell Wound Clinic saw it healed to a 6 inch long, 1 inch deep trench. Boswell estimated a half year to a year for the wound to fill in. I asked if it could be sewn up and was again referred to Dr. Jacobsen. At the evaluation meeting, Dr. Jacobsen said, "You shouldn't have to live with that. I can admit you to the hospital and sew it up this afternoon." I accepted. A month later, when the stitches were due to come out, the wound was swollen. Dr. Jacobsen said that fluid was gathering in the wound. He used a needle and syringe to draw out about 150cc of fluid. He said he would repeat the treatment to see if my body would respond and absorb the fluid. I asked if this meant that my wife and I had to cancel a cruise that we had booked over a year before and were leaving on in 12 days. Dr. Jacobsen said that he would get us on the cruise. He drew fluid three times during the next week. Finally, the day before I needed to leave he opened about 3 inches of the wound, cleaned it out and resewed it with a drain attached. He brought me in after the last patient that day and stayed well past closing time to take care of my wound so that I could go on the cruise. I went on the cruise with a drain and on heavy antibiotics, but I didn't have to cancel. After the cruise the drain was removed and, a month ago, the stitches were removed. The scar is fading nicely. I received proficient, efficient, friendly, and personal service from Dr. Jacobsen. I unreservedly recommend him and would use his services myself if I am unfortunate enough to again need them.





My experience was fantastic. I was the last patient of his on a Friday evening and he took his time and was very professional. I was there to have a hole on the side of my neck sutured from skin cancer which was removed earlier in the day by my dermatologist. It's now been about eight to ten weeks later and the glue and stiches have since dissolved and although the scar is still fresh and pink, it looks wonderful.





Nobody ever answers the phone. Tried 10 times within 2 hours and straight to voicemail





Very hospitable and welcoming environment.





Dr. William Jacobsen is AWESOME!! He is kind and caring. Dr. Jacobsen's skill is top notch!!! When I was at the end of my rope with the wound on my leg, he was so reassuring and would let me know he was with me to the end, and he was!!!! Dr Jacobsen's staff are FANTASTIC!!!! I highly recommend Dr. Jacobsen!!!!!!





Best experience I have had at any Dr. office. Great doctor and staff. Did a great job on me. Don't worry you will be in great hands. I would highly recommend Dr. William M. Jacobsen.





I would highly recommend Dr. Jacobsen since he is very professional and a has a very good bedside manner. I had mohs surgery on my face and he sutured up the wound so fast under my lip. It's only been two months and the scar is hardly noticeable. He gave me his brochures which really helped me know what to do and expect after the surgery. His assistant was also very professional and made me feel so comfortable there.





I was told by my Dermatologist a few years ago that I needed to go see a Plastic Surgeon to remove a spot (freckle-like area) on my face. She recommended Dr. Jacobsen to me. I was hesitant about getting a procedure done by a doctor that I had not met before, but I knew I had to do it. When I got to Dr. J's office for my first appointment, I was welcomed by his staff like I was a friend rather than a patient. When I first met Dr. J, I immediately felt comfortable with his professional manner and genuine concern. He did not rush me and was more than happy to make sure all my questions were answered. I felt that my situation was important to him. I have been in to see Dr. J for repeat biopsies of this same area on my face and each and every time I go in, I know that I will be cared for in a dignified manner. Dr. J has done a fantastic job in regards to having to needing to make an incision to my cheek and working with my "smile lines" to make the scar looks as seamless as possible. I have had many people comment on what a wonderful job he does. I thoroughly recommend anyone who needs advice/consult from Dr. J to make an appointment with him. You will be completely satisfied-- just like I am. Sincerely, Jennifer





Dr. Jacobsen and his staff stayed late to help with my cancer repair. Dr. Jacobsen was kind and considerate. He comforted me through my anxiety about the procedure. The scar is not even noticable!





Dr. Jacobsen was professional and understanding, supportive and encouraging. His staff is courteous and friendly and his reading materials for the waiting room are the best I've ever seen at any doctor's office.





Great experience with Dr Jacobsen. I had a tummy tuck, breast lift with implant exchange and I am very happy with the results. Dr. J came to the hospital the night after I had the surgery to check on me. Very impressed. Dr J did a wonderful job and I will highly recommend him. "High Class" Doctor and office as well. Thank you. (01/10/19)





Dr. Jacobsen and his staff are absolutely amazing! He was professional yet empathetic and caring. I would highly recommend Dr. Jacobsen!





Dr. J removed a suspectful growth from my ear on a Friday. On Saturday I ran into some post op problems and he returned my phone call promptly. He offered to see me at his office that morning but I didn't think it was necessary so thanked him for the offer. He and his staff are very friendly and customer service oriented. Would definitely refer family and friends to them.





Very upper class. Beautiful surroundings, beautiful people. Very tranquil. Highly recommend.





I visited Dr. Wm. Jacobsen's office four times for cancer surgery. He is an excellent surgeon, very gentle and personable. I would be very happy to return if necessary. I would be glad to refer patients to his office





I have had the experience of needing his expertise twice. Makes me feel at ease and is very skilled. Also, his office staff is great. I wouldn't hesitate a minute to have any procedure done by Dr. Jacobsen.





After having an area of basal cell removed from the left side of my face, Dr. Jacobsen performed the closure of the site. He did an excellent job, and today the area of the surgery looks great. Minimal scarring that folds right into the skin lines. Barely noticeable. His office was a pleasure to work with. His entire staff was wonderful to work with, and very professional.





Had a surgery performed by Dr Jacobsen on a melanoma, great job. Thank you. The team at his office is very helpful, friendly and professional. I recommend highly. Frederic





Extremely professional staff, with even better patient care!!!! Highly recommend Dr. Jacobsen!!





Professional, competent, warm, caring, and delightful to work with. Dr. Jacobsen and his staff are pure pleasures. My thanks to all of them.





This Doctors office was extremely RUDE and unprofessional on several occasions to families with disabilities. I guess they only accept and make exceptionsure for the wealthy. Extremely disappointed at this day and age and office would conduct themselves in this manner.





Dr. Jacobsen was referred by my Dermatologist. After a day of Moe's surgery at the Dermotologist and 5 shaves of skin off of my nose later, I was sent to Dr. Jacobsen's office (that night) for the last stage of putting it back together. It was a traumatic, emotional day for me, as one can imagine, but none the less when I saw Dr. J. he assured me that everything was going to be ok and it was! He stitched my nose back together, explained what was going to happen next and with moments of reassurance, I was on my way home. I've had several follow ups since then and I must say that I love to go back to see Dr. J. and his staff. The office is a peaceful place, water is always offered and waiting is minimal. I can honestly say that I've never met a Dr. quit like Dr. Jacobsen. His knowledge, professionalism, bedside manner and genuine concern for me has been a blessing. I would recommend Dr. J. to anyone!! Thank you Dr. J. for taking this terrible experience and making it a positive one with a great outcome!





Thank you Dr. Jacobsen! You are simply the Best!





Dr. Jacobsen and his entire office staff was a great experience for me. I was referred to his office after my MOHS procedure that left my face in worse shape than I had hoped for. It was a drive across town for me and it was well worth it. I was concerned about the state of the open wound on my face and desired the best outcome possible, I was worried. From the moment I stepped into his office I felt at ease. Several things impressed me with Dr. Jacobsen and his office staff. First and foremost was the ease of communication both directly in office and submitting documents and photos via his website and/or email. The ability to reach out to and get a response from the doctor 24/7 is so nice. Each person I spoke to was helpful and was mindful and sensitive to my needs. Dr. Jacobsen was great, he was very personable, very easy to talk to you, he answered all my questions, and was confident in his skill. I truly felt it was a blessing to be referred to and treated by Dr. Jacobsen. Lastly, Dr. Jacobsen's office is beautifully designed and decorated and includes WIFI, these little things all help with setting the right environment. I left Dr. Jacobsen office in far better shape than when I arrived. His many years of experience is evident in his work.





Dr. William Jacobsen and his entire staff are all very educated, professional and extremely responsive to any questions or concerns. They set up very real expectations for me after taking the time to help me understand what was hoped to be achieved. I have been treated with the highest respect and kindness. Dr. Jacobsen has an extraordinary bedside manner and met my needs and expectations in every way! With future facial and cranial reconstructive surgery to be performed, I am confident in facing the future with the care and golden hands of Dr. William Jacobsen.





Dr. Jacobsen performed reconstructive surgery after the unforseen results of a Mohs procedure on my temple was beyond my dermatologist's expertise. Not her fault. Dr. Jacobsen was prompt and, even though the skin graft did not take, he did everything he could to rectify the situation. He was professional and his demeanor was exemplary. My only complaint was that on my last visit I waited what I felt was an unreasonably long time, one hour in the waiting room and 20 minutes in the examining room. However, I would not hesitate to recommend him to anyone needing plastic surgery of any type





Exceptional - Doctor and staff went above and beyond!





Dr. Jacobsen did a great job. I had to have a surgery in a difficult area. It healed better than I thought it would, he is a pleasant doctor to work with.





I'm having a hard time with this because, I can't say enough good things about this office! Dr. Jacobsen is an amazing surgeon. He is always available, for any questions or concern. His staff go way beyond any other office I have seen. They are more than helpful with insurance, appointments, or any issue or questions. The office is both beautiful, and comfy. Like I said can't say enough.





Dr Jacobsen performed surgery on the back of my leg to remove melanoma, I also had a sentinel lymph node biopsy at the same time. Dr J is professional, knowledgeable and very dedicated to patient care. I had to have the lymph node incision drained several times and he got me in quickly and also worked around my hectic schedule. He even came in while he was on vacation! He was always so reassuring and very kind. Dr J goes above and beyond! His office staff is very responsive and they are so pleasant to work with. I am grateful to have been referred to Dr J and his office





I absolutely love this Doctor. He actually saved my life last year. The staff and Dr. Jacobsen were professional and very caring. Couldn't be happier.





I would have to say that so far my experience with Dr. J is quit impressive. I do not particularly like going to doctors. As it seems often times the treatment ends up being worse than the original illness to begin with. So I was referred to Dr. J due to surgical incision from two years ago from having a spinal cord stimulator put in my back. Where the battery is placed in my left hip, the incision has never close. I do have to say that the waiting area is very inviting. I would have to say that the staff are very friendly, and they go above and beyond with helping answer any questions. My initial meeting with Dr. J was great, as he understood how nervous I was to be there. He listened to me, when I expressed certain concerns. He did reassure me that although I do have to have surgery, he explained to me exactly what he was going to do, without adding a bunch of scientific names that I would not understand. He assured me that he would take great care in helping with the infection and take the necessary steps to ease any discomfort that I might have. Dr. J seems so far to be extremely understanding, and that is a rare quality that not many doctors have.





Dr. J and his staff were amazing during a difficult time. I can't express how wonderful and professional he and his staff are.





Alana and the rest of Dr. J's staff are always friendly and the office provides a pleasant and comfortable atmosphere. Dr. J is always pleasant to speak with and does great work. I don't have any complaints thus far.





I have been to Dr, Jacobsen 3 times now to have areas closed on my face after having a basel cell removed. Dr. Jacobsen and staff were very friendly and professional and have been very fortunate to have had him do the plastic surgery. It is not one of the most pleasant ordeals to face but Dr. Jacobsen and his staff made me feel very comfortable and took the time to explain exactly what was happening and what I would be facing in the months to come. I would highly recommend Dr. William m Jacobsen.





Dr. Jacobsen is amazing. Not only is he personable and friendly, he's great at what he does. I've had two procedures done by him and had great results. He's so accommodating. I trust him to be honest and helpful. Thank you Dr! You're the best!





Dr. J is an amazing surgeon . he also has an exceptional staff. I am very thankful for this whole staff.





3 MONTHS AGO My name is Jackie, I saw Dr Jacobson for some corrective surgery after cancer. HE IS AMAZING !!!! Dr Jacobson an his staff made me feel comfortable in every way! I found Dr Jacobson while spending much time researching for an outstanding Plastic Surgeon and DR WILLIAM JACOBSON WAS THE ONE. I f I ever need anything again Dr J is the surgeon I will be calling!!!! My Best to Dr J and all HIS INCREDIBLE TALENT, CARING HEART, AND A GREAT SURGEON! to his staff thank you for the best comfort and professionalism ever Thank you, Mrs. Jackie Sader





Skin Cancer Removal for my husband. The procedure went very well and he had no to light pain afterward. Would certainly recommend him to others.





Dr. Jacobsen is such a great doctor that provided me with top quality service and results. His comforting office and fantastic staff had me at ease even though I was very nervous prior to my procedure. I was referred to Dr. Jacobsen from a fellow provider in the area that held his work and standard of excellence in the highest regard. I strongly recommend if you need a plastic surgeon to visit Dr. Jacobsen and his team. Jeremy





My wife had an extremely difficult breast reconstruction due to her radiation and chemotherapy treatment 20 years ago. Dr. Jacobsen has been patient with each procedure as well as done miracles with the reconstruction of her left breast. She is thrilled with the outcome and we are happy to recommend Dr. J to anyone.





Dr. J and his entire staff are the BEST! He was personally so responsive to a weekend email about my son's accident that resulted in a cut on his chin. Dr. J and his staff made sure to fit my son in to see Dr. J immediately. We have confidence that my son's wound will heal well after receiving care from Dr. J. Thank you Dr. J!





Dr. Jacobsen is one of the best Doctors I have ever met in my life. He truly cares about his patients. He and is staff took very good care of me. I am very thankful that I found his office. Also, his office is the nicest doctors office I have ever seen and contains an abundance of interesting books to read.





I too, recently had the unfortunate experience of having skin cancer on my nose. The surgery took place at Dr. Rajiv Kwatra, MOHS Surgeon. Dr Kwatra refers the Plasitc Surgery for closure after the removal of the cancer cells, to Dr. William M. Jacobsen, MD. Dr. Jacobsen and staff are very friendly and professional and count myself as very fortunate to have had him do the plastic surgery. It is not one of the most pleasant ordeals to face but Dr. Jacobsen made me feel very comfortable and took the time to explain exactly what was happening and what I would be facing in the months to come. I would highly recommend Dr. William m Jacobsen.