Reviews of J. Stephen Gunn, M.D. (Plastic Surgery)

B W

Dr. Gunn is wonderful!!! To date I’ve had several interactions with multiple staff members and 2 consultations with Dr. Gunn. The experience for me has been extremely positive!!! Dr. Gunn is wonderful and everyone at Hedden Plastic Surgery genuinely seems to enjoy their jobs and it shows. I appears that all consultations are similar to what you’d see at your gynecologist, in regards to being alone with the doctor. There was always a nurse in the room with the doctor which helped provide a professional experience. Every employee that I interacted with was warm, approachable and knowledgeable. Amy, Caitlyn and Megan are a few staff members that I found exceptionally friendly. Not only was the staff nice to me, they were also nice to each other which helped create a comfortable and welcoming environment. They are very aware that what might be routine for them isn’t routine to me. I am prone to high anxiety and Dr. Gunn clearly recognized that. He sat down, looked at my eyes and listened. He listened to my FULL questions and concerns without judgement, interruption or rushing me. The best way for me to control my anxiety is to communicate it directly to the doctor or nurse, so his ability to actively listen was essential for me to begin establishing trust for him. Dr. Gunn was direct when explaining the expected outcome as well as any risks or potential complications. He was respectful, compassionate and made me feel that no question was too small. I left knowing that I had realistic, accurate and educated expectations! I will be having surgery on 4/9. He helped ease my anxiety significantly and I’m starting to get more and more excited. My confidence level in Dr. Gunn is absolutely 100%.